100% sales valuation accuracy
96% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Combining first class customer service with the latest innovations in technology!
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Combining first class customer service with the latest innovations in technology!
Latest Reviews
11th Jun 2024
reviewed by 'Leenders - Multi-Trade'
1st May 2024
reviewed by 'Chris'
29th Apr 2024
reviewed by 'Chris Pettitt'
29th Apr 2024
reviewed by 'Dean Evans'
27th Mar 2024
reviewed by 'Kate Jennings'
7th Mar 2024
reviewed by 'Danniella'
Opening Hours
Address
Ellis Winters
14 Market Hill
St Ives
Cambridgeshire
PE27 5AL
01480 388888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £106,500 | £1,450,000 |
| Lettings | 0% | 99% | £595 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 0 | 50 | 2 | 41 | 3 | 2 | 0 |
Areas covered
- Pidley
- St Ives
- Houghton
- PE28
- Wyton
- Papworth
- Harthord
- Needingworth
- Huntingdon
- Colne
- Earith
- Bluntisham
- Warboys
- Hemingford Grey
- St Ives
- Hemingford Abbots
- PE27
- Hilton
- Somersham
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Feb 05,2021
Feb 05,2021
0
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this helpful
this helpful
Ellis Winters were the selling agent for a mixed use property we recently purchased. Lisa and the team were ethical and professional in their approach, they kept up to date with the sale process and communications promptly but without being overly pushy. It was a ...
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Feb 05,2021
Feb 05,2021
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Cannot compliment Natalie enough, she has kept us informed of each hurdle we’ve had to jump, each stage of the process and kept her good humour and cheerfulness throughout some challenging situations
Honourable mention to Francesca too and the other ladies we’ve dealt ...
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Feb 08, 2021
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Thank you for your kind review. I will pass your comments on to the team, We wish you the best of luck with the move. ...
Jan 09,2021
Jan 09,2021
0
people found
this helpful
this helpful
All Ellis Winter’s colleagues are professional and friendly.
Although a bit slow to get the transaction moving once in progress the follow up and communication was great....
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Jan 11, 2021
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We are incredibly grateful that you took the time out to leave us this review. We prize customer satisfaction above all else and we are committed to excellence in customer service. Thankfully once all parties had fully instructed solicitors and all initial paperwork had been dealt with, the transaction went through seemless. ...
Dec 23,2020
Dec 23,2020
0
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this helpful
this helpful
Very efficient and clear with communication throughout the entire process. Very grateful that my property was completed in just over a month!...
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Dec 23, 2020
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Hi, we are incredibly grateful that you took the time out to leave us this review. We prize customer satisfaction above all else and we are committed to excellence in customer service. We too were very pleased to help get this through, in just over a month, especially in these difficult times. We wish you luck in your new home! ...
Nov 25,2020
Nov 25,2020
1
people found
this helpful
this helpful
Brilliant estate agent. Debbie is always helpful and Charlotte was great showing me round my new home. Would never want to rent from anyone else....
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Nov 26, 2020
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Thank you for your valued review. We pride ourselves on customer service and are so pleased your experience has been such a positive one. We wish you well in your new home! ...
Jul 29,2020
Jul 29,2020
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I found my dealings with Ellis Winter, albeit brief, excellent. Very efficient and helpful. I dealt mainly with Steph and Charlotte and they were great, especially Charlotte when we viewed the property - she was very patient!...
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Jul 18,2020
Jul 18,2020
1
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this helpful
Thoroughly enjoyed working with the all the team while selling my house. Everyone was always friendly, upbeat and helpful with the process from start to finish. Thank you for all your help and support....
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Jul 19, 2020
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To hear that you had a good experience is the best we could hope for! Your recommendation means a lot to us. Thank you for choosing elliswinters&co in Somersham. See you on completion day! ...
Jul 18,2020
Jul 18,2020
0
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this helpful
this helpful
My house sold quickly despite the difficult time of lockdown. There was first rate presentation of the particulars with excellent photographs and 3D imaging. A very personal and thoughtful service by the whole team....
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Apr 06,2020
Apr 06,2020
1
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this helpful
this helpful
Natalie was always happy to help with any queries or questions we had. After we had our offer accepted, we had a number of additional viewings to measure up - the team always managed to fit us in to do this....
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Apr 06, 2020
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Thank you for your lovely feedback. We value customer experience highly and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing photos of the transformation! ...
Apr 06,2020
Apr 06,2020
0
people found
this helpful
this helpful
Natalie at Ellis Winters supported us throughout the purchasing process. She kept us to up to date nearly everyday and helped us navigate through some challenges (especially during Covid19). We could not be happier with our experience using Ellis Winters and would happily recommend to ...
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Apr 04,2020
Apr 04,2020
0
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Wow! Having bought and sold many houses over the years, we were blown away by our first experience using Ellis Winters. From start to finish the advice and guidance we received was accurate, professional and way above the standard we have experienced with other estate ...
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Mar 30,2020
Mar 30,2020
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Selling one’s home is rarely an easy process and it is often stressful and emotional. However, from the beginning and right up to Completion, in an unusually difficult market; all the staff at Ellis Winters have acted professionally and have been very approachable throughout. ...
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Mar 30, 2020
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We would like to thank you for your recommendations and for this valued review. It’s so nice to hear that Anne and myself helped to make your experience such a positive one. ...
Jan 11,2020
Jan 11,2020
0
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this helpful
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we had previously tried selling with Wellington wise and Thomas Morris in St-Ives and did not receive a single offer in both our four month contracts , we had Matt from Ellis Winters come around and value our house and he was very realistic about the ...
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Jan 11, 2020
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Hi Mrs Taylor, we are incredibly grateful that you took the time out to leave us this review. We prize customer satisfaction above all else and we are committed to excellence in customer service. We wish you every happiness in your new home! ...
Nov 29,2019
Nov 29,2019
0
people found
this helpful
this helpful
Ellis Winters have been extremely good to me, and I know others people that respect their professional ways, they manage the property in such a way that I can relax and leave the management of the property in their capable hands, I find them all ...
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Nov 14,2019
Nov 14,2019
0
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After using Ellis winters to potentially sell our old house in chatteris we weren't left to hapy at the end of the contract with their service, however when we found our new house we were dealing with Natalie from the Somersham office and I can't ...
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Nov 14, 2019
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To hear that you had a good experience is the best we could hope for! We would like to thank you for your recommendation and for this valued review. It’s so nice to hear that we helped to make your experience such a positive one. Enjoy your new home! Natalie McDermott. ...
Nov 14,2019
Nov 14,2019
0
people found
this helpful
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A very professional set-up with people who really care. Friendly, knowledgeable and very helpful. Selling a house is always stressful but Ellis Winters minimised the angst. Well done and thank you!...
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Nov 15, 2019
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Hi Mr and Mrs Harrison, thanks for leaving us such a wonderful review. We are thrilled that you had a good experience; our staff will be happy to read what you wrote. We value customer experience highly, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and please do pop in when you are passing. ...
Sep 20,2019
Sep 20,2019
1
people found
this helpful
this helpful
The service Ellis Winters provided from start to finish was excellent. Our first interaction was with Anne when she showed us round the house we were interested in buying - she was great and just the right level of attentiveness! Then when we decided to ...
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Sep 16,2019
Sep 16,2019
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Lisa and her team were very committed in all aspects of the marketing and selling of our property. We had regular feedback on each viewing, which they organised and carried out. Their friendly and realistic advice throughout the selling process was both informative and helpful. ...
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Sep 12,2019
Sep 12,2019
0
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We purchased our first property via Ellis Winters.
Lisa handled the entire process and was absolutely fantastic.
We asked lots of questions, wanted to view multiple times and had lots of general enquiries. Lisa was absolutely brilliant throughout, she was as helpful as possible with ...
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Sep 06,2019
Sep 06,2019
0
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We recently purchased our property through Ellis Winters.
From our experience we can highly recommend their service. There was always someone available to answer our questions & we received regular updates as to how our purchase was proceeding. We would definitely use them again.
A big ...
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Jun 25,2019
Jun 25,2019
0
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All members of staff encountered were friendly, efficient and helpful. Our property sold on the first day so we are not in a position to comment on how the marketing would have progressed should the sale have been more protracted.
The property file was not ...
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Comment on agent fees
A little disappointed to get a leaflet offering a deal of 0.8% to prospective clients when we were paying 1.0%
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Apr 08,2019
Apr 08,2019
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I was happy with the initial sales advice I received from Matt, and the ongoing support from Lisa as the sale progressed....
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Comment on agent fees
Estate agents' fees always seem high (particularly in comparison with the solicitors' fees) but the percentage seemed reasonable in comparison with other agents.
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Apr 09, 2019
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Thank you EJ for taking the time to write a review, I will pass your comments back to the staff in St Ives.
We always try to be as competitive as possible with our fee and believe we offer great value for the time and work involved.
Regards
Mike Ellis ...
Apr 07,2019
Apr 07,2019
0
people found
this helpful
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As a buyer we found Anne and the team to be very helpful and informative from the time we first viewed the property through to completion When ever we had a question or another query we got an answer immediately or if they had to ...
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Apr 08, 2019
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Thank you Micky & Lin for taking the time to write this review we really appreciate it, I will pass you comments on to Anne and the team in St Ives. Their experience shines through and they know the importance of keeping everyone up to date. Regards Mike ...
Apr 01,2019
Apr 01,2019
0
people found
this helpful
this helpful
We purchased a house through ellis winters in somersham,the whole team were incredibly helpful and friendly from the first day we walked into the office until the day we picked up our keys. Natalie has been amazing keeping us up to date and informed ...
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Mar 20,2019
Mar 20,2019
0
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From the first day I put my home on sale with Ellis Winters every single member of staff communicated to me not only a sincere wish to be helpful and supportive but also a desire to get the best possible result for ME as a ...
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Comment on agent fees
Competitive and fair.
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Mar 13,2019
Mar 13,2019
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Service has been great! Especially highlighted because the buyers solicitor was less than helpful! Natalie has been so helpful throughout the process....
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Comment on agent fees
Reasonable.
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Jan 25,2019
Jan 25,2019
1
people found
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this helpful
Although requests were granted, seemed rather annoyed that we wanted to, for example, see the house on multiple occasions. Not greatly happy to help. On one occasion was exceptionally rushed and made the point that she had to go elsewhere and made us feel that ...
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Jan 25, 2019
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Good afternoon Fred, thank you for your comment, although its not great from our point of view it does help us to understand how we need to be all of the time. I'm sorry for the way you feel and I will speak with the staff in the office. I hope the next time you have a better experience.
I know the people in the office are usually really nice to everyone and will not like to think they have left anyone feeling like this.
Mike Ellis ...
Nov 03,2018
Nov 03,2018
0
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this helpful
this helpful
The team kept us regularly informed about our sale. They also gave ago and realistic advice.
They were very approachable and would always return calls in the time frame agreed. Although the sale took a long time the team remained very helpful....
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Comment on agent fees
Good
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Nov 05, 2018
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Thank you for taking the time to write a review, the time it takes a transaction to go through is getting longer and we are working hard to make sure deals go through as quickly as possible. ...
Sep 04,2018
Sep 04,2018
0
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From start to finish I can say that both members of staff that I had the pleasure to meet and deal with were helpful and a joy to have known. Peter....
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Comment on agent fees
Good
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Jul 04,2018
Jul 04,2018
0
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Excellent customer service from Ellis Winters, St Ives, particularly from Anne, Natalie, George and Matt. Their approach feels personal and compassionate, and they give good advice and guidance. You don't feel like just a number, or that they'll push you into the wrong decision just ...
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Comment on agent fees
Very reasonable fees offered.
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Anne
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Matt
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Lisa
(10)
Phil Nightingale
(8)
Mike
(7)
Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionSecurity deposits
The amount of the deposit is subject to the following caps:
No more than 5 weeks rent where the annual rent for the tenancy immediately after its grant, renewal or continuance is less than £50,000.
No more than 6 weeks rent where the annual rent for the tenancy immediately after its grant, renewal or continuance is £50,000 or more.
Refundable holding deposits
Total of 1 week rent chargeable per property only.
Held whilst referencing takes place.
Permitted tenant payments for assured shorthold tenancies Variation £50 inclusive of VAT.
Unpaid Rent: Interest will be charged at 3% above the Bank of England Base Rate from rent due date (levied once rent is 14 days in arrears).
Loss of keys: Cost of replacement.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Contact Mike Ellis at [email protected] or write to Mike Ellis Ellis Winters & Co, 52 High Street, March, Cambs. PE15 9JR.
If we cannot resolve the problems we will give you details of the ombudsmen scheme.
Last updated at 1:48 PM 13/08/2019 by allAgents
If we cannot resolve the problems we will give you details of the ombudsmen scheme.
Best Estate Agent in St Ives 
