100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
This company is no longer in business.
About Elizabeth Pryce estate agents.Elizabeth Pryce is a dynamic, independent estate agency, providing a full range of property services in East London with branches in Limehouse, Docklands E14 and Wanstead, London E11.Elizabeth Pryce was established in 1998 as a specialist letting and sales agent covering Canary Wharf and London ...
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About Elizabeth Pryce estate agents.
Elizabeth Pryce is a dynamic, independent estate agency, providing a full range of property services in East London with branches in Limehouse, Docklands E14 and Wanstead, London E11.
Elizabeth Pryce was established in 1998 as a specialist letting and sales agent covering Canary Wharf and London Docklands, and soon added another branch covering Wanstead and the surrounding area.
We have been in business for over 10 years and have an in-depth knowledge and experience of the Docklands and East London market. We use this knowledge to the benefit of all our customers, whether Landlords or Tenants, Vendors or Purchasers.
Whether it is a property sale or rental of a house or an apartment we always provide unparalleled levels of service. We treat all our clients, whether for a property sale or rental, as we ourselves would like to be treated.
We have an established and highly trained team with more than 75 years combined frontline estate agency experience covering all of East London. Our philosophy is one where the watchwords of reliability and reputable customer service, allied to a duty of care, pervades all aspects of our business.
If you are looking to make a property purchase, sell or let your property, you will have to go a long way before you will find a more caring agency. We will give you the professional service that is rightfully demanded in today's market, and at the same time ensure that you are always treated as a valued customer that deserves the personal touch.
Elizabeth Pryce is a dynamic, independent estate agency, providing a full range of property services in East London with branches in Limehouse, Docklands E14 and Wanstead, London E11.
Elizabeth Pryce was established in 1998 as a specialist letting and sales agent covering Canary Wharf and London Docklands, and soon added another branch covering Wanstead and the surrounding area.
We have been in business for over 10 years and have an in-depth knowledge and experience of the Docklands and East London market. We use this knowledge to the benefit of all our customers, whether Landlords or Tenants, Vendors or Purchasers.
Whether it is a property sale or rental of a house or an apartment we always provide unparalleled levels of service. We treat all our clients, whether for a property sale or rental, as we ourselves would like to be treated.
We have an established and highly trained team with more than 75 years combined frontline estate agency experience covering all of East London. Our philosophy is one where the watchwords of reliability and reputable customer service, allied to a duty of care, pervades all aspects of our business.
If you are looking to make a property purchase, sell or let your property, you will have to go a long way before you will find a more caring agency. We will give you the professional service that is rightfully demanded in today's market, and at the same time ensure that you are always treated as a valued customer that deserves the personal touch.
Latest Reviews
12th Aug 2017
reviewed by 'Lee'
6th Jul 2017
reviewed by 'Parool'
8th Jun 2017
reviewed by 'Carmen'
7th Jun 2017
reviewed by 'C'
Opening Hours
Address
Elizabeth Pryce
1 High Street
Wanstead,London
Greater London
E11 2AA
020 8989 3322
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £69,999 | £990,000 |
| Lettings | 100% | 91% | £825 | £2,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 35 | 0 | 45 | 0 | 41 | 0 | 17 | 0 | 1 | 0 |
Areas covered
- E11
- Wanstead
- E18
- south woodford
- ig8
- woodford
- leytonstone
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
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Latest Properties
No Properties
Nov 02,2013
Nov 02,2013
1
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Bruce Hall was very professional and helpful in everything. I had moved abroad so he kept me informed on a weekly basis which was much appreciated. He also helped me by forwarding mail, reading thmeters and finding builders. I can recommend him to anyone....
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Nov 01,2013
Nov 01,2013
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Always helpful and prompt in getting back to you to answer any queries. Good communication. A first class service would definitely recommend the Wansteac branch xxxx...
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Nov 01,2013
Nov 01,2013
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The service has always been great and very helpful. If I've ever had a problem Andy has always been really efficient. I'd highly recommend them.
vicci...
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Oct 31,2013
Oct 31,2013
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I have been letting out my property through Elizabeth Pryce for the last 4 years, The service has been fantastic from day one and they have always been helpful and responsive whenever I have contacted them. During this time I have had 3 different tenants and the ...
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Oct 30,2013
Oct 30,2013
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Bruce kept me fully informed of the progress of the sale at all time. (Even when he was on Holiday). He threaded a careful path between ourselves, the two solicitors and the vendor, which was not always easy! I'm sure the purchase would not have ...
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Oct 30,2013
Oct 30,2013
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Simple a smooth process and they took care of everything.. from fixes to the flat, renewals, monthly transfers. For a landlord who lives outside of the country, what you want is an agent that takes care of things!...
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Oct 30,2013
Oct 30,2013
1
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I would strongly recommend Elizabeth Pryce Wanstead , I dealt with Bruce Hall when I sold my property and found the whole experience easy. Bruce constantly kept the sale moving along , talking to the solicitors, chasing up little blips and when he said for example '' ...
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Oct 29,2013
Oct 29,2013
0
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Very helpful and responsive service dealing with all queries and issues promptly - e.g. sorting out blind and window locks , immediate response to resolve problems with the washing machine and the heating system. Excellent service....
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Oct 29,2013
Oct 29,2013
0
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While letting my property, I have had three separate tenants, all of whom have been a pleasure to deal with. EP have been thoroughly professional when dealing with all matters pertaining to the tenancy....
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Oct 29,2013
Oct 29,2013
1
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Highly recommended, excellent feedback on all viewings, always working hard to market and promote property so it never gets stale sitting on the market. Once sale was agreed I was updated regularly and excellent service continued, chasing survey, mortgage offer and solicitors. Have sold many ...
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Oct 28,2013
Oct 28,2013
1
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I was very pleased with Bruce Hall's professional attitude and enthusiasm in selling my mother's property. He made sure that all prospective viewers were of a high quality and advised me carefully on the offer I accepted. He kept me posted at all times regarding ...
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Oct 28,2013
Oct 28,2013
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Bruce Hall was a pleasure to work with; he was friendly, courteous, pro-active and really went the extra mile to get the deal done. I would not hesitate in recommending Bruce, or indeed any of the very professional team at Elizabeth Pryce....
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Oct 28,2013
Oct 28,2013
1
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I've received excellent all-round service from the agent concerned - responsive and keeping my interests in mind. I was regularly updated and my queries answered promptly....
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Oct 28,2013
Oct 28,2013
0
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Elizabeth Pryce have been managing my property since 2011 and I have not had any problems, provided a good tenant and rent is paid on time. I would recommend without hesitation I would also add that they are personable and professional...
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Oct 25,2013
Oct 25,2013
1
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I would highly recommend Bruce Hall as an outstanding Estate Agent who goes to great lengths to make your home selling and buying experience efficient and pleasurable.
Bruce's enthusiasm, his exceptional knowledge of the property market meant our home was sold in under two weeks.
...
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Oct 25,2013
Oct 25,2013
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Elizabeth Pryce has been managing my Flat since 2009, They have done a pretty good job to date in finding tenants and getting repairs on time to minimize inconvenience to my tenants. They are prompt and courteous. Neil Rothwell- Is my main contact, Neil and Andy ...
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Oct 24,2013
Oct 24,2013
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I've used Elizabeth Pryce a few times in the past when renting a property and was very pleased with the service provided. Neil is extremely knowledgable about property management and offered some really helpful advice when I was unsure of what I needed to do....
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Oct 24,2013
Oct 24,2013
0
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I have always found Neil to be extremely professional, knowledgeable and easy to deal with.
I respect his knowledge of the local lettings market and value his views on tenants, rental rates and the more broader economic trends.
I would sum up Neil as 'a ...
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Jan 07,2013
Jan 07,2013
0
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I have let my properties through Elizabeth Pryce for many years, using both their branches. They provide me with a full management service. I really do not have to worry about what's going. They have always been prompt in informing of any problems with my ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Elizabeth Pryce Ltd
COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers.
If, however, you do have a complaint and have been unable to resolve the matter informally, please write to the person you have been dealing with, including as much detail as possible.
What will happen next?
• We aim to send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint and we aim to send you a written outcome of our investigation within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We then aim to write to you within 15 working days of receiving your request for a review, outlining our final response.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and might take longer to investigate so the above times are guidelines only. It is possible that key staff might be on leave or we might need to seek legal advice or confirmation on issues pertaining to the complaint.
If, after 8 weeks of us receiving your complaint, you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months
of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through
this in-house complaints procedure, before being submitted for an independent
review.
Last updated at 2:43 PM 21/11/2016 by allAgents
COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers.
If, however, you do have a complaint and have been unable to resolve the matter informally, please write to the person you have been dealing with, including as much detail as possible.
What will happen next?
• We aim to send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint and we aim to send you a written outcome of our investigation within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We then aim to write to you within 15 working days of receiving your request for a review, outlining our final response.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and might take longer to investigate so the above times are guidelines only. It is possible that key staff might be on leave or we might need to seek legal advice or confirmation on issues pertaining to the complaint.
If, after 8 weeks of us receiving your complaint, you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months
of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through
this in-house complaints procedure, before being submitted for an independent
review.
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