100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
This company is no longer in business.
About Elizabeth Pryce estate agents.Elizabeth Pryce is a dynamic, independent estate agency, providing a full range of property services in East London with branches in Limehouse, Docklands E14 and Wanstead, London E11.Elizabeth Pryce was established in 1998 as a specialist letting and sales agent covering Canary Wharf and London ...
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About Elizabeth Pryce estate agents.
Elizabeth Pryce is a dynamic, independent estate agency, providing a full range of property services in East London with branches in Limehouse, Docklands E14 and Wanstead, London E11.
Elizabeth Pryce was established in 1998 as a specialist letting and sales agent covering Canary Wharf and London Docklands, and soon added another branch covering Wanstead and the surrounding area.
We have been in business for over 10 years and have an in-depth knowledge and experience of the Docklands and East London market. We use this knowledge to the benefit of all our customers, whether Landlords or Tenants, Vendors or Purchasers.
Whether it is a property sale or rental of a house or an apartment we always provide unparalleled levels of service. We treat all our clients, whether for a property sale or rental, as we ourselves would like to be treated.
We have an established and highly trained team with more than 75 years combined frontline estate agency experience covering all of East London. Our philosophy is one where the watchwords of reliability and reputable customer service, allied to a duty of care, pervades all aspects of our business.
If you are looking to make a property purchase, sell or let your property, you will have to go a long way before you will find a more caring agency. We will give you the professional service that is rightfully demanded in today's market, and at the same time ensure that you are always treated as a valued customer that deserves the personal touch.
Elizabeth Pryce is a dynamic, independent estate agency, providing a full range of property services in East London with branches in Limehouse, Docklands E14 and Wanstead, London E11.
Elizabeth Pryce was established in 1998 as a specialist letting and sales agent covering Canary Wharf and London Docklands, and soon added another branch covering Wanstead and the surrounding area.
We have been in business for over 10 years and have an in-depth knowledge and experience of the Docklands and East London market. We use this knowledge to the benefit of all our customers, whether Landlords or Tenants, Vendors or Purchasers.
Whether it is a property sale or rental of a house or an apartment we always provide unparalleled levels of service. We treat all our clients, whether for a property sale or rental, as we ourselves would like to be treated.
We have an established and highly trained team with more than 75 years combined frontline estate agency experience covering all of East London. Our philosophy is one where the watchwords of reliability and reputable customer service, allied to a duty of care, pervades all aspects of our business.
If you are looking to make a property purchase, sell or let your property, you will have to go a long way before you will find a more caring agency. We will give you the professional service that is rightfully demanded in today's market, and at the same time ensure that you are always treated as a valued customer that deserves the personal touch.
Latest Reviews
12th Aug 2017
reviewed by 'Lee'
6th Jul 2017
reviewed by 'Parool'
8th Jun 2017
reviewed by 'Carmen'
7th Jun 2017
reviewed by 'C'
Opening Hours
Address
Elizabeth Pryce
1 High Street
Wanstead,London
Greater London
E11 2AA
020 8989 3322
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £69,999 | £990,000 |
| Lettings | 100% | 91% | £825 | £2,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 35 | 0 | 45 | 0 | 41 | 0 | 17 | 0 | 1 | 0 |
Areas covered
- E11
- Wanstead
- E18
- south woodford
- ig8
- woodford
- leytonstone
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Sep 26,2014
Sep 26,2014
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Bruce has been a complete legend!! My first buyer unfortunately pulled out very late in the process, but Bruce had another lined up within 3 weeks. It has been a somewhat long and painful process for various reasons, none of which were to do with Bruce. ...
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Comment on agent fees
Absolutely no problem with the fees - Bruce has earned every penny.
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Sep 10,2014
Sep 10,2014
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We are delighted with the level of service we received in selling our house. Our house is at the higher end of the market locally and the valuation was optimistic but realistic and we achieved asking price which was great! It wasn't the easiest task ...
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Comment on agent fees
Very competitive!
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Aug 22,2014
Aug 22,2014
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Having dealt on and off with the Wanstead branch of Elizabeth Pryce for the last three years I have been nothing but impressed with their friendly professionalism, co-operation and efficiency. From the initial viewing process to renewing tenancy contracts and any maintenance issues the guys ...
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Aug 20,2014
Aug 20,2014
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I was renting a flat from Elizabeth Pryce for 3.5 years. I'm very happy with their service. The guys do a outstanding job. Any problems I had were quickly and professionally resolved (plumbing, equipment replacement, maintenance, etc). If you are looking for a painless and responsive ...
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Aug 15,2014
Aug 15,2014
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The service from Nick and Neil at Woodford House has been outstanding .They were courteous,professional and super efficient.Having had several bad experiences with using local agents it is a relief find them! I would not hesitate to use them again ..well done EP!!...
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Jul 02,2014
Jul 02,2014
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Bruce handled the sale of my property he is a consummate professional and head and shoulders above any other estate agents I have ever met.
He delivered on everything he promised at our first meeting before the property went on the market.
He was always ...
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Jun 09,2014
Jun 09,2014
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The team at wanstead Elizabeth Pryce are amazing, they are professional and incredibly helpful. I cannot recommend them enough all through the process of finding a new flat they we're always there to help and answer any questions we might have. The viewings of new ...
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May 20,2014
May 20,2014
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I had a fantastic experience both renting out and then selling a property through Elizabeth Pryce: we were always kept fully up-to-date with any issues relating to the tenants, during the 3 years of renting the property out. On selling, Bruce recommended a very efficient solicitor, ...
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May 19,2014
May 19,2014
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I found Bruce Hall extremely helpful when selling our property. He kept us constantly updated with what turned into quite a stressful selling process! Good move for EP to get a dedicated seller working for them.
Neil Rothwell has been nothing but professional throughout our ...
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May 07,2014
May 07,2014
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All the staff I have dealt with at EP have been excellent - professional, approachable and personable. The team work well together and the quality of services is consistent across the various people. Neil was my direct contact who set everything up, and Andy and ...
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Apr 30,2014
Apr 30,2014
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From start to finish my experience in dealing with this estate agent has been first class. They are a very professional outfit, with great communication skills and dedicated at every step, and also take the hassle out of looking for a property which can be ...
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Apr 28,2014
Apr 28,2014
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We have just bought a property via Elizabeth Pryce. The agent, Bruce Hall, kept us updated throughout the entire process and, primarily through his and Neil Rothwell's excellent service, the sale was completed in a very timely manner.
Bruce's approach was refreshing; having dealt with ...
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Mar 26,2014
Mar 26,2014
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Bruce was very attentive throughout. He was easy to contact, kept me up to date at every stage of the selling process and helped me to manage the sale long distance. He was very flexible and liaised with my tenants to arrange viewings and nothing ...
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Feb 17,2014
Feb 17,2014
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The service has been much better than expected and Neil has gone out of his way to help troubleshoot problems we have had with the property. The tenants are also very positive about the service.
I would not hesitate to recommend Neil and the team ...
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Feb 17,2014
Feb 17,2014
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Neil and Andy were always every helpful and understanding. They were easy to communicate with and were very reasonable when dealing with any concerns or problems we had. I would highly recommend Elizabeth Pryce in Wanstead, by far one of the best agents I have ...
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Feb 17,2014
Feb 17,2014
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It was very refreshing to deal with an estate agent who actually did what he said he would do
in choosing the right buyer and for the right price
The service was excellent from start to finish.
Bruce was so helpful and always professional...
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Feb 14,2014
Feb 14,2014
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It has been approximately 8 months since viewing the property to finally complete today. Bruce Hall's advice, help and expertise have been invaluable. He was always there at the end of the phone and email and communicated well. I appreciated his ability to get things moving ...
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Jan 29,2014
Jan 29,2014
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Bruce Hall did a fantastic job at selling my house for me. It was underpinned 30 years ago and so was always going to be quite difficult to sell. Bruce managed to market it very effectively twice (the first time the sale fell through as the ...
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Jan 27,2014
Jan 27,2014
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Very pleasant dealings and always providing a service beyond their remit, picking up post for example, and would only be too happy to recommend to others....
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Jan 17,2014
Jan 17,2014
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Professional and get things fixed quickly. Having made the mistake of managing the property myself the first year, was a relief to hand over total management and not have to worry about ovens not working etc. EP tell me the problem, get it fixed. Yes ...
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Jan 14,2014
Jan 14,2014
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Bruce is an extremely well informed agent who continuously updates you throughout the process so that you know what's happening with the purchaser, their solicitor and your solicitor. It was so comforting knowing he was in charge of the process and ensured all parties were ...
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Jan 03,2014
Jan 03,2014
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The team at Elizabeth Pryce, especially Neil, have been very helpful in obtaining good quality clients for our portfolio of let properties and have been of great assistance in ensuring that the rigours of letting law are complied with. They are very professional and thorough....
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Jan 03,2014
Jan 03,2014
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During the letting phase of my house over the last 12 months Elizabeth Pryce have given excellent service, being helpful and prompt to reply to my queries and providing a useful buffer between me the landlord, and the tenants.
I have not given an excellent rating ...
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Dec 23,2013
Dec 23,2013
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Neil has been a fantastic agent for us. Having lived in the flat ourselves for years before letting it out, we didn't appreciate all the little things that we had just put up with but needed to be sorted out for tenants. Neil and his ...
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Dec 21,2013
Dec 21,2013
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The agent Neil who dealt with my request for the letting was courteous and attentive. He listened with purpose to understand my needs and wants. He focused on what would fit my issues as well as what he had to sell. He was positive without ...
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Dec 19,2013
Dec 19,2013
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Andy Swallow at Elizabeth Pryce has a positive way of responding to our needs as tenants, ensuring we and the property are looked after in a timely, friendly manner....
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Dec 19,2013
Dec 19,2013
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We have found our agent to be very helpful, professional and accomodating of our specific arrangements, not intrusive at all and always prompt answering any queries or requests we may have....
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Dec 19,2013
Dec 19,2013
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They always keep me informed of any issues regarding the property and fully up to date of how these have been resolved. They reply promptly to all correspondence....
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Dec 18,2013
Dec 18,2013
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In all my dealings with this agent I have found them to be nothing but efficient. The moving in process was a smooth as have experienced and in my 18 months as a tenant all the minor issues I have encountered have been dealt with as ...
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Dec 18,2013
Dec 18,2013
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I switched to Elizabeth Pryce two years ago from another agent and I am very impressed with their service. Whenever an issue is reported by the tenant, one of the team goes straight to the property to investigate before contacting me. They almost always propose ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Elizabeth Pryce Ltd
COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers.
If, however, you do have a complaint and have been unable to resolve the matter informally, please write to the person you have been dealing with, including as much detail as possible.
What will happen next?
• We aim to send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint and we aim to send you a written outcome of our investigation within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We then aim to write to you within 15 working days of receiving your request for a review, outlining our final response.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and might take longer to investigate so the above times are guidelines only. It is possible that key staff might be on leave or we might need to seek legal advice or confirmation on issues pertaining to the complaint.
If, after 8 weeks of us receiving your complaint, you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months
of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through
this in-house complaints procedure, before being submitted for an independent
review.
Last updated at 2:43 PM 21/11/2016 by allAgents
COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers.
If, however, you do have a complaint and have been unable to resolve the matter informally, please write to the person you have been dealing with, including as much detail as possible.
What will happen next?
• We aim to send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint and we aim to send you a written outcome of our investigation within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We then aim to write to you within 15 working days of receiving your request for a review, outlining our final response.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and might take longer to investigate so the above times are guidelines only. It is possible that key staff might be on leave or we might need to seek legal advice or confirmation on issues pertaining to the complaint.
If, after 8 weeks of us receiving your complaint, you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months
of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through
this in-house complaints procedure, before being submitted for an independent
review.
Best Estate Agent in E11 
Best Estate Agent in E11 
Best Letting Agent in E11 
