Crouch End London, London, N8
4.9/5, 246 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
No company information
Reliable Homes Limited - Click to Visit Our Website

Latest Reviews

View all Reviews 246
18th Jul 2022
reviewed by 'carson'
“Beatrice was very friendly, informative and happy to answer any questions. She was efficient and helped me secure this room ......”
9th Mar 2022
reviewed by 'Fabio'
“We were kept informed and supported all the way across the process.We look forward to the next stage of ......”
18th Jan 2022
reviewed by 'Lily'
“Really helpful and positive throughout the process. Helped us get a really lovely flat and made sure everything ran smoothly...”
17th Dec 2021
reviewed by 'Dr Bram'
“Excellent service from professional friendly staff. Whole team has gone the extra mile to help as we live 150 miles away....”
15th Dec 2021
reviewed by 'leeya'
“Mujgan was very helpful and I would like to thank her for helping me find a new flat to move ......”
8th Dec 2021
reviewed by 'Ritch’n’Rose'
“Kayleigh is attentive, understanding, professional and considerate. Thank you for all your help with our tenancy agreement during these trying ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Drivers & Norris
37a Broadway Parade
Crouch End,London
Greater London
N8 9DB
020 3640 8888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £225,000 £1,050,000
Lettings 98% 92% £400 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 1 167 2 8 0 6 0 14 0
Areas covered
  • N2
  • Islington
  • N8
  • Crouch End
  • N10
  • Muswell Hill
  • N7
  • Finsbury Park
  • N7
  • Archway
  • N11
  • N12
  • N13
  • N14
  • N15
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS DPS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Drivers & Norris Image 3
Crouch End London, N8
Islington, N7
London n12, N12

“Jakub and his team did a great job in helping ......”

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Feb 23,2016
Minithumbup
By: 'MissN'
Feb 23,2016
1 people found
this helpful
Jakub and his team did a great job in helping me rent out my property. Jakub was always at hand to answer my queries and kept me regularly informed of progress as well as advice on how best to position the property for the type ...
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Comment on agent fees
Fees are competitive compared to the market
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“Very professional and helpful professional. He was very fast finding ......”

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Feb 08,2016
Minithumbup
By: 'Luis'
Feb 08,2016
0 people found
this helpful
Very professional and helpful professional. He was very fast finding and showing us the flat. He always give us very fast responses and it was very easy to talk. Recommended...
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Comment on agent fees
Bad, to much fees.
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“Even though I haven't meet Jakub in person, he is ......”

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Jan 18,2016
Minithumbup
By: 'Amber'
Jan 18,2016
1 people found
this helpful
Even though I haven't meet Jakub in person, he is very helpful from all directions. Quick in response and arrangements. I would recommend him for sure if you are looking for a efficient and responsive agent!...
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Comment on agent fees
Fair.
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“A professional and polite person who didn't push me into ......”

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Dec 15,2015
Minithumbup
By: 'Snow'
Dec 15,2015
1 people found
this helpful
A professional and polite person who didn't push me into selecting the property in fact, gave me the opportunity to view it as opposed to rushing into it in the short space of time I had. Very helpful....
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“As a landlord I found the service offered by Jakob ......”

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Dec 06,2015
Minithumbup
By: 'MR'
Dec 06,2015
1 people found
this helpful
As a landlord I found the service offered by Jakob and his team to be first class. Very good efforts were made to market the property and his advice, feedback and commination were all excellent. I'd be very happy indeed to use them again....
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“Thomas is a professional, considerate estate agent and an extremely ......”

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Nov 06,2015
Minithumbup
By: 'Alistair'
Nov 06,2015
1 people found
this helpful
Thomas is a professional, considerate estate agent and an extremely genuine person. I had the pleasure of meeting him for the flat, I was given plenty of time to look around while being given excellent information and a personal opinion about the flat. It didn't ...
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“Thomas was very helpful when it came to keep us ......”

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Oct 29,2015
Minithumbup
By: 'LukeJohnson'
Oct 29,2015
0 people found
this helpful
Thomas was very helpful when it came to keep us updated and in the loop about the property; always replying promptly regarding different queries. Relaxed and sociable would be some good words to describe him. He rang a lot which was helpful in getting stuff ...
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“Finding the tenants was very quick and reliable. I found ......”

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Oct 28,2015
Minithumbup
By: 'Mohammed'
Oct 28,2015
1 people found
this helpful
Finding the tenants was very quick and reliable. I found that the service had good value for money. They were very good a getting the whole package together....
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“Jakub and Reliable Homes consistently demonstrate commitment, reliability and common ......”

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Oct 26,2015
Minithumbup
By: 'Keith'
Oct 26,2015
2 people found
this helpful
Jakub and Reliable Homes consistently demonstrate commitment, reliability and common sense - to me, as a landlord, these ingredients are key to sustaining a lasting partnership. Once the keys are handed over, I need to believe that my property is being managed with the same ...
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“Excellent work! Whole procedure handled quickly and professionally by all ......”

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Oct 23,2015
Minithumbup
By: 'Katerina'
Oct 23,2015
0 people found
this helpful
Excellent work! Whole procedure handled quickly and professionally by all involved. We were consulted at every stage and updated on progress throughout. Jakub and his team are by far one of the best companies we have dealt with....
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“We have known Jakub from Reliable Homes for a number ......”

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Oct 20,2015
Minithumbup
By: 'Gigi'
Oct 20,2015
1 people found
this helpful
We have known Jakub from Reliable Homes for a number of years now and during that time he has always been our main point of contact for our rental property portfolio. Jakub is very knowledgeable, hardworking and honest. A true property expert who always ensures ...
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“Thank you for all your help Jakub with finding tenants ......”

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Oct 20,2015
Minithumbup
By: 'Angelo'
Oct 20,2015
1 people found
this helpful
Thank you for all your help Jakub with finding tenants for my property. Your service was very professional, knowledgeable and attentive. You kept me up to date at all times and more importantly you found me great tenants very quickly. I will be using you ...
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“Thank you for your continued support over the years. We ......”

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Oct 20,2015
Minithumbup
By: 'Eileen'
Oct 20,2015
1 people found
this helpful
Thank you for your continued support over the years. We have found Jakub and Reliable Homes very helpful if any problems have arisen with our tenants. Also a big thank you for the tenants you put our way to our properties. Kind regards Eileen and ...
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Comment on agent fees
Very fair and good value.
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“Throughout the process of renting my new flat I received ......”

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Oct 19,2015
Minithumbup
By: 'Sarah'
Oct 19,2015
1 people found
this helpful
Throughout the process of renting my new flat I received a very professional, friendly and prompt service from Reliable Homes/Jakub. All enquiries were answered swiftly and nothing seemed too much trouble. I would highly recommend their services....
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“Jakub and Elena from Reliable Homes are incredibly hard working ......”

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Oct 19,2015
Minithumbup
By: 'Antonia'
Oct 19,2015
1 people found
this helpful
Jakub and Elena from Reliable Homes are incredibly hard working and conscientious. They pride themselves on working to the highest standards at all times and I wouldn't hesitate to recommend them to anyone....
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“All the staff in the office were very helpful and ......”

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Oct 13,2015
Minithumbup
By: 'KT'
Oct 13,2015
1 people found
this helpful
All the staff in the office were very helpful and professional. They kept us updated all the way through the process and made letting our property a very easy and stress free experience. We would certainly recommend them to anyone looking to let or rent ...
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“The agent was helpful throughout the process and arranged everything ......”

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Oct 03,2015
Minithumbup
By: 'Constantinos'
Oct 03,2015
1 people found
this helpful
The agent was helpful throughout the process and arranged everything in no time. Generally I was satisfied by the service and I would recommend this agency....
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“David was very friendly, approachable and professional at this agency ......”

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Sep 25,2015
Minithumbup
By: 'Alan'
Sep 25,2015
1 people found
this helpful
David was very friendly, approachable and professional at this agency and this has definitely made me reconsider my attitude to Letting Agents. He was great throughout the letting process.Not pushy and very articulate throughout. Very helpful in finding answers to our queries. I have ...
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Comment on agent fees
Would have been a shock if we didn't do our homework.
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“David and Reliable Homes have been helpful and efficient throughout ......”

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Sep 25,2015
Minithumbup
By: 'Shane'
Sep 25,2015
1 people found
this helpful
David and Reliable Homes have been helpful and efficient throughout as we have moved into our new flat, from being very flexible at the viewings stage (and polite even when we were late!) through to the move. There has been regular and clear communication throughout, ...
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“As a landlord, we have recently started using Reliable Homes ......”

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Sep 09,2015
Minithumbup
By: 'Wonder'
Sep 09,2015
2 people found
this helpful
As a landlord, we have recently started using Reliable Homes Ltd and it was evident from the outset that all staff members are highly professional. We have been impressed with their knowledge of the industry and feel confident in letting them handle things on our ...
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“Good, professional service by all the team at Reliable Homes. ......”

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Sep 03,2015
Minithumbup
By: 'BJSharp'
Sep 03,2015
1 people found
this helpful
Good, professional service by all the team at Reliable Homes. Dealt with any issues quickly and made everything straight forward and hassle free. Always available if you need to get hold of them. Would thoroughly recommend!...
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Comment on agent fees
Thomas very transparent throughout in terms of costs. Excellent service.
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“I was amazed with the swiftness of Reliable Homes Limited (......”

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Sep 01,2015
Minithumbup
By: 'Dickson'
Sep 01,2015
1 people found
this helpful
I was amazed with the swiftness of Reliable Homes Limited (Jakub) in finding a tenant for my property within a day or two after viewing it. Jakub was very polite and made the whole process very easy and simple for myself (A new landlord). I ...
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Comment on agent fees
Always had room for negotiation
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“This is a small agency that really seems to care ......”

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Aug 25,2015
Minithumbup
By: 'David'
Aug 25,2015
1 people found
this helpful
This is a small agency that really seems to care about their customers' satisfaction. All the staff members I met very friendly and patiently answering any question i had, also giving me adequate time to look around in the flat during viewing. The contract they ...
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“After having a terrible experience with an agent in the ......”

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Aug 25,2015
Minithumbup
By: 'Mark'
Aug 25,2015
2 people found
this helpful
After having a terrible experience with an agent in the N8 vicinity my girlfriend and I were delighted to realise Jakub and his team. Speaking to Jakub from the outset put us at ease, clearly this gentleman is professional and courteous. We met David Kutas ...
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“I have used reliable homes to let one of our ......”

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Aug 22,2015
Minithumbup
By: 'Haydar'
Aug 22,2015
1 people found
this helpful
I have used reliable homes to let one of our family properties „±n Angel London. Jakub was very fr„±endly and a true profess„±onal. He was bery transparent throuhout the rent„±ng process and prov„±ded an excellent service and gave us and our ...
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Comment on agent fees
His feeS are very competitive.
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“I've worked with Jakub for over two years now and ......”

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Aug 18,2015
Minithumbup
By: 'Elly'
Aug 18,2015
1 people found
this helpful
I've worked with Jakub for over two years now and cannot speak highly enough of him. The service he offers is professional, personal and efficient, going above and beyond to make sure his clients are happy. I'd strongly recommend Jakub and Reliable Homes to anybody, ...
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Comment on agent fees
Very fair fees
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“Very good and professional service by David & Jakub at Reliable ......”

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Aug 05,2015
Minithumbup
By: 'T'
Aug 05,2015
1 people found
this helpful
Very good and professional service by David & Jakub at Reliable Homes. I would recommend them to anyone looking to rent. Thank you again....
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Comment on agent fees
Very fair fees, good value.
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“I would like to thank Jakub at Reliable homes for ......”

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Jul 01,2015
Minithumbup
By: 'John'
Jul 01,2015
1 people found
this helpful
I would like to thank Jakub at Reliable homes for renting my property so quickly. It was such a smooth transition and completely hassle free. I have never had such first class service from an agent before, nothing was to much trouble. He found such ...
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“Met Jacob a few years ago, I have found him ......”

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Jul 01,2015
Minithumbup
By: 'marcous'
Jul 01,2015
1 people found
this helpful
Met Jacob a few years ago, I have found him to be Conscientious, attentive and informative and will always update me on any matters to do with the tenancy as soon as they occur. Is very flexible in his working hours, willing to work late ...
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“Jakub Orna and Reliable Homes have been recommended to me ......”

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Jun 23,2015
Minithumbup
By: 'J.'
Jun 23,2015
1 people found
this helpful
Jakub Orna and Reliable Homes have been recommended to me through a friend of mine who has let a property with them in recently. From the point of contacting Jakub to crossing the finishing line and my tenants moving in, it was so easy. Jakub's ...
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Staff picture Sarah
(74)
Staff picture Daniel
(48)
Staff picture Penny
(28)
Staff picture Liam
(26)
Staff picture Kayleigh
(25)
Staff picture Marina
(25)
Staff picture Mujgan
Staff picture Satnam
(8)
Staff picture Beatrice
(4)
Staff picture Angelo
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a highly professional service to all our clients and customers. In the unlikely event
that something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing to Reliable Homes, 37a Broadway Parade, London, N8 9DB,
including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it
within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of you complaint within three working days of receiving it,
enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by the managing director.
We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House, 43-45 Milford Street
Salisbury
Wiltshire, SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final
viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 3:31 PM 04/05/2016 by allAgents

Awards won by Drivers & Norris, London N8 9DB



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Drivers & Norris

Branch - Crouch End London, London, N8

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