“Great service in all areas...”
5 Star Review
Apr 29,2019
By:
'Keith'
Apr 29,2019
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: EH7
Lettings (as a Landlord)
Rent PCM: £900
Postcode: EH7
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I've avoided using property agents in the 10 years I've been a landlord as I didn't consider them good value.
My opinion has changed considerably after using DJ Alexander to find tenants for 2 separate properties in the past year.
I was particularly impressed with Neill Bukes ...
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5 Star Review
Apr 29,2019
By:
'pawad96'
Apr 29,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH11
Lettings (as a Tenant)
Postcode: EH11
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I got the keys to my flat today and I've been really happy with the service I've received so far. After reading horror story reviews I was apprehensive but clearly it is all a myth, Lee and Sean at DJA have been really helpful and ...
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Comment on agent fees
N/A
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“A smooth property acquisition...”
5 Star Review
Apr 28,2019
By:
'Luke'
Apr 28,2019
Services: Lettings (as a Tenant)
Rent PCM: £975
Would you recommend?: Yes
Postcode: EH11
Lettings (as a Tenant)
Rent PCM: £975
Postcode: EH11
0
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D J Alexander staff were very friendly and helpful from the initial viewing. They progressed the application quickly and communicated updates via email, phone and text regularly. They were more than happy to accommodate several requests and offered an efficient service....
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Comment on agent fees
Affordable
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“efficient and professional...”
5 Star Review
Apr 27,2019
By:
'Lauren'
Apr 27,2019
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: EH38
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: EH38
0
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From the moment we made the first call to DJ Alexander we have had superb service - quick, efficient and professional. Firstly from Lauren Edmond and Sean Burt who could not have been more helpful...
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Comment on agent fees
good
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5 Star Review
Apr 24,2019
By:
'Sarah'
Apr 24,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH7
Lettings (as a Landlord)
Postcode: EH7
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Daniel Walker has been very professional and helpful. He has helped me to prepare my property in the best possible way to find excellent tenants....
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Comment on agent fees
Reasonable given the high quality service
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5 Star Review
Apr 24,2019
By:
'Sylvia'
Apr 24,2019
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: E12
Lettings (as a Landlord)
Rent PCM: £900
Postcode: E12
0
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Really good service seeking a tenant for my new property. Deirdre gave great constructive feedback in helping get the place ready to market & Donna helped find a suitable tenant very quickly. It all went very smoothly, & most importantly, an easy stressless process for me. Thank ...
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5 Star Review
Apr 24,2019
By:
'P'
Apr 24,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH7
Lettings (as a Landlord)
Postcode: EH7
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From the moment we made the first call to DJ Alexander we have had superb service. Firstly from Stephen Lawson who could not have been more helpful, efficient and proactive in getting our property ready to list. Donna Baird then took over and handled the ...
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“Yasser Albassam and Neil Bukes....”
5 Star Review
Apr 23,2019
By:
'Satisfied'
Apr 23,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH5
Lettings (as a Landlord)
Postcode: EH5
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i bought a two-bedroom flat in Trinity in February. it was advertised in February, and within three weeks tenants were found.
First class service from Yasser and Neil, giving advice on presentation, decoration, etc....
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Comment on agent fees
Fees very acceptable.
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“Very effcient service...”
5 Star Review
Apr 22,2019
By:
'Kenny'
Apr 22,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH10
Lettings (as a Tenant)
Postcode: EH10
0
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I found Laura McTaggart and Donald Grey to be very professional and extremely helpful in assisting me to rent a property in Edinburgh.
As I was trying to do this while still living in Spain, you can imagine the additional complications. Laura in particular was ...
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N/A
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“Horne terrace/Logie green...”
5 Star Review
Apr 22,2019
By:
'David'
Apr 22,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH11
Lettings (as a Landlord)
Postcode: EH11
0
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We found both to be experienced, responsive with a sound knowledge of the market and current conditions. They successfully rented all our properties in a short period of time suggesting appropriate and effective adjustments to terms to ensure we engaged a suitable tenant. Their attention ...
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Comment on agent fees
We were satisfied with the level of fees and the information provided to back up the fees or to support any necessary expenditure.
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5 Star Review
Apr 20,2019
By:
'Ryan'
Apr 20,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH7
Lettings (as a Tenant)
Postcode: EH7
0
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Extra special thanks to Katy, Katherine McCauley.
From the first phone call, I knew she'd be able to help me with what I needed and she delivered....
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5 Star Review
Apr 15,2019
By:
'Pablo'
Apr 15,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH10
Lettings (as a Tenant)
Postcode: EH10
0
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I can confirm that DJ Alexander agents at Edinburgh office are very nice and helpful. I just arrived in Edinburgh and all my questions and requests have been quickly sorted out. I am grateful to Lauren Edmond as she is always there making sure that ...
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“Excellent Customer Service...”
5 Star Review
Apr 15,2019
By:
'Hayley'
Apr 15,2019
Services: Lettings (as a Landlord)
Rent PCM: £775
Would you recommend?: Yes
Postcode: EH5
Lettings (as a Landlord)
Rent PCM: £775
Postcode: EH5
0
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I have dealt with both Yasser and Neill throughout the whole process of renting out my property.
I can only praise their good customer service, providing me with updates and making the process from start to finish so seamless.
Thank you to you both for ...
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1 Star Review
Apr 12,2019
By:
'Andy'
Apr 12,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EH11
Lettings (as a Tenant)
Postcode: EH11
0
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*The moment you leave their flat, they will come out with all sorts of cleaning and other charges even when your property is cleaned professionally. It is their ways and means to grab the safe deposits from helpless tenants....
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Comment on agent fees
Very Bad
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5 Star Review
Apr 12,2019
By:
'Michael'
Apr 12,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH8
Lettings (as a Landlord)
Postcode: EH8
0
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Daniel worked with me to get my flat ready to let as an investment property, and he was efficient, responsive, responsible and very professional. I am an overseas owner of property in Scotland and rely on the excellent DJA team to represent my interests as ...
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“Professional Letting Agent...”
4 Star Review
Mar 30,2019
By:
'Vikram'
Mar 30,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH11
Lettings (as a Tenant)
Postcode: EH11
0
people found
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Very professional in tenant engagement, from the property viewing till inventory finding and addressing any concerns. Extremely happy with the staff's I interacted so far (Sean Burt, Kyle Brown, Laura, Alan and Heather). All of them are very kind in answering the call and prompt ...
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5 Star Review
Mar 22,2019
By:
'F'
Mar 22,2019
Services: Lettings (as a Landlord)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: EH3
Lettings (as a Landlord)
Rent PCM: £1050
Postcode: EH3
0
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I have been really impressed with the professionalism and excellent service received from the team at DJ Alexander who dealt with the transfer of one of my rental properties from another agent to DJ Alexander. In particular, Daniel Walker, Rosie Stogdale and Neill Bukes did ...
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Comment on agent fees
Agent's fees are reasonable and in line with other providers but in my opinion and experience so far, you get a better service.
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5 Star Review
Mar 21,2019
By:
'Kostas'
Mar 21,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH6
Lettings (as a Tenant)
Postcode: EH6
0
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Lauren's service has been superb. Quick, efficient and professional, she dealt with my issue perfectly and to my complete satisfaction.
Very happy to recommend her....
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“Donna is the most efficient professional helpful lady I met in this branch . I am grateful for all her service ....”
5 Star Review
Mar 18,2019
By:
'Annie'
Mar 18,2019
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: EH39
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: EH39
0
people found
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Donna is the most memorable lady to me . As she is super fast efficient professional great happy pleasant attitude & truly helpful .
Thanks Donna !...
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Comment on agent fees
Fair
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5 Star Review
Mar 12,2019
By:
'Fiona'
Mar 12,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH7
Lettings (as a Landlord)
Postcode: EH7
0
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From my first contact with Neil through to the advice and help from Daniel,I have found the team at DJ Alexander to be exceptional in all aspects of my purchase and letting of my flat in Edinburgh. I highly recommend them....
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“Friendly and efficient...”
5 Star Review
Mar 12,2019
By:
'Kyle'
Mar 12,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH7
Lettings (as a Tenant)
Postcode: EH7
0
people found
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Thanks Aiva for making the process easy and pain free. You were speedy with replies to questions and made everything easy....
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5 Star Review
Mar 12,2019
By:
'Miguel'
Mar 12,2019
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: EH2
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: EH2
0
people found
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Aiva was really attentive and explained everything to us perfectly, giving us solutions to all the concerns we had about the property and Lauren answered our emails in no time solving all our doubts...
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5 Star Review
Mar 07,2019
By:
'Chris'
Mar 07,2019
Services: Lettings (as a Tenant)
Rent PCM: £1260
Would you recommend?: Yes
Postcode: EH7
Lettings (as a Tenant)
Rent PCM: £1260
Postcode: EH7
0
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In theory renting a flat should be easy, but in practice it isn't. Finding the right place, organising the visit and going through the process is not easy.
Aiva was excellent, especially because I needed to move quickly and she managed to bring the move ...
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“Professional and business focused...”
5 Star Review
Mar 06,2019
By:
'RS'
Mar 06,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH7
Lettings (as a Landlord)
Postcode: EH7
0
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Neill Bukes worked very hard to ensure a high standard of service was delivered to a client focused timescale. He is professional and courteous at all times.
Jamie Gregor is always helpful and offers guidance that leads to effective solutions at a reasonable cost...
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Comment on agent fees
Fair Price
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5 Star Review
Mar 06,2019
By:
'Robert'
Mar 06,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH7
Lettings (as a Landlord)
Postcode: EH7
0
people found
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Neill Bukes and Yasser Albassam were very pleasant and helpful, gave good advice and excellent service in renting out our Edinburgh property. Prompt and professional in every regard....
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Comment on agent fees
Fair
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5 Star Review
Mar 04,2019
By:
'Daniel'
Mar 04,2019
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: EH3
Lettings (as a Tenant)
Rent PCM: £995
Postcode: EH3
0
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We just wanted to say a big thank you to Katherine for going above and beyond to help us with our rental application for Monmouth Terrace. Katherine went out of her way to organise a last minute viewing with the landlord for us, she was ...
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Comment on agent fees
Good
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5 Star Review
Feb 23,2019
By:
'Callum'
Feb 23,2019
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: EH11
Lettings (as a Tenant)
Rent PCM: £700
Postcode: EH11
0
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I would like to take this opportunity to commend the service given by a member of your rental team. I would not usually take the time out to recognise this, but on this occasion the service given was second to none. Unfortunately I did not ...
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Comment on agent fees
Good
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“Going above and beyond...”
5 Star Review
Feb 23,2019
By:
'dogowners'
Feb 23,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH3
Lettings (as a Tenant)
Postcode: EH3
1
people found
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Everything about D. J. Alexander was professional, but we wish to single out Katherine McCauley who was enormously helpful, and persuaded our new landlady to accept our dogs, so that we could get the apartment we really wanted....
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5 Star Review
Feb 14,2019
By:
'Zubeir'
Feb 14,2019
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: EH16
Sales (as a Buyer)
Postcode: EH16
0
people found
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I would highly recommend Donna and Yasser. As a first time buyer they answered all my questions with a great level of knowledge and detail. Thank you both so much...
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“Letting Agency change...”
5 Star Review
Feb 12,2019
By:
'M'
Feb 12,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH10
Lettings (as a Landlord)
Postcode: EH10
0
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Recently I moved my properties to D J Alexander. The whole process was conducted very professionally and I was given clear information regarding what was required. I was impressed by the attention to detail and feel confident that my properties are now in good professional ...
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Comment on agent fees
good
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