Edinburgh Lettings, Edinburgh, EH7
4.2/5, 429 reviews
79% recommended
100% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
DJ Alexander has offered property management services in Edinburgh for over 35 years. Founded by David Alexander, the business has grown organically through client recommendations and is now the largest letting agency in Scotland. show more DJ Alexander has offered property management services in Edinburgh for over 35 years. Founded by David Alexander, the business has grown organically through client recommendations and is now the largest letting agency in Scotland.

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Latest Reviews

View all Reviews 429
3rd Oct 2024
reviewed by 'Andrew'
“This company's Aberdeen office is the pits. Staff are rude, dismissive and just difficult to deal with. They don't complete ......”
1st May 2024
reviewed by 'Cameron Armstrong'
“Special thanks to Ashley Ketchen from DJ Alexander. Ashley was friendly, very well informed, and made the process of viewing ......”
29th Apr 2024
reviewed by 'Kunle'
“Excellent Service offered by Chloe Mitchell and would recommend DJ Alexander...”
9th Jan 2024
reviewed by 'Gary Gentleman'
“Kristen Flockhart (application advisor) was incredibly helpful during the process of securing my new tenancy. She went above and beyond ......”
27th Dec 2023
reviewed by 'Sajad Ali'
“I would like to thank Imran for showing me around the flat viewing nicely. Truly a great person. He was ......”
8th Dec 2023
reviewed by 'Lauryn'
“If I could give zero stars I would. Don't give this company your business. If you're renting, look elsewhere. It's ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

DJ Alexander Lettings
John Cotton Centre, 10 Sunnyside
Edinburgh
City of Edinburgh
EH7 5RA
0131 558 3000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £155,000 £168,000
Lettings 88% 87% £395 £3,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
101 17 224 63 1 0 7 1 7 8
Areas covered
  • Edinburgh
  • Glasgow
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA SAL
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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DJ Alexander Lettings Image 1
Edinburgh Lettings, EH7
Glasgow, G12

“It is now over six weeks since the keys were ......”

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May 09,2013
Minithumbdown
By: 'AReid'
May 09,2013
11 people found
this helpful
It is now over six weeks since the keys were returned to the agent and I still have not had my deposit returned. I was willing to overlook the fact that the work that should have been carried out before we moved into the flat ...
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What agent could do to change your mind?
Returning my deposit would be a good start.
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“Thanks very much for all your hard work in getting ......”

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Apr 17,2013
Minithumbup
By: 'Colin'
Apr 17,2013
1 people found
this helpful
Thanks very much for all your hard work in getting the flat let out so quickly. Yours was exactly the sort of service I needed being so far away from the flat and it is very reassuring to know that the management of Easter road ...
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“An absolute shambles of an agent, by far the worst ......”

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Apr 10,2013
Minithumbdown
By: 'DisgruntledJDH'
Apr 10,2013
16 people found
this helpful
An absolute shambles of an agent, by far the worst I have come accross and that is saying something. I have been waiting 4 months for some minor work to be done. In that time I have received one phonecall from DJ Alexander to give me ...
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By: none
Apr 11, 2013
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Dear disgruntled jdh I WOULD BE OBLIGED IF YOU WOULD CONTACT ME ON 07966137819 TO DISCUSS YOUR COMMENTS DAVID ALEXANDER ...

“I will never again deal with DJ Alexander. I am ......”

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Mar 19,2013
Minithumbdown
By: 'Annie'
Mar 19,2013
14 people found
this helpful
I will never again deal with DJ Alexander. I am letting my home in Edinburgh through them and am fed up. They refuse to respond to simple emails asking why I haven't received my rent (weeks late!) and then charge for repairs that they never ...
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By: David Alexander
Mar 25, 2013
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;ANNIE; I am extremely sorry that you have been unhappy with our service , I CANNOT FIND YOU OR OUR SYSTEM DO YOU HAVE ANOTHER NAME ?. please contact me on 07966137819 , I am keen to resolve the issues you have thank you David Alexander ...

“Daniel was my first point of contact with the agency ......”

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Feb 28,2013
Minithumbup
By: 'Angela'
Feb 28,2013
4 people found
this helpful
Daniel was my first point of contact with the agency and was friendly, helpful and prompt in booking appointments to see properties. He answered all of my questions clearly and was quick to come back to me with information, even taking the time to show ...
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“Excellent service - Daniel was my first contact and was ......”

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Feb 28,2013
Minithumbup
By: 'PeteCrid'
Feb 28,2013
1 people found
this helpful
Excellent service - Daniel was my first contact and was very helpful arranging to allow me to do a Saturday viewing at very short notice - useful as I am currently working in Manchester and could only visit at weekends. Daniel was very helpful when ...
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“I am now a previous customer because my property was ......”

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Feb 28,2013
Minithumbup
By: 'Anne'
Feb 28,2013
0 people found
this helpful
I am now a previous customer because my property was flooded last year and my neighbour recommended Alexanders when I needed somewhere urgently to stay for a short term stay.. Thankfully they were of enormous help at a very difficult time for me. I was ...
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“Having been let down by a competitor I contacted DJ ......”

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Feb 04,2013
Minithumbup
By: 'Laura'
Feb 04,2013
1 people found
this helpful
Having been let down by a competitor I contacted DJ Alexander with only a week before moving out of my current home (that I was selling). Both Daniel and Gregor went the extra mile to help find me a property in the timescales. They were ...
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“What an absolute joke of a company! Maintenance team dont ......”

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Jan 29,2013
Minithumbdown
By: 'Never'
Jan 29,2013
14 people found
this helpful
What an absolute joke of a company! Maintenance team dont no there arm from there elbow! Been left without a washing machine for over a week now and they think this is acceptable well in my eyes its ridiculous when i have a 6 year old ...
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“Given wrong keys to property and had to wait over ......”

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Oct 29,2012
Minithumbdown
By: 'thomas'
Oct 29,2012
6 people found
this helpful
Given wrong keys to property and had to wait over an hour for the keys to be brought to me. Took 2 months and 12 phone called to arrange a lease extension and after 6 months still waitin fo meter readings. Less than competent. Over all a poor ...
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“We were with this letting agent for 3 years. The maintenance ......”

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Oct 05,2012
Minithumbdown
By: 'I'
Oct 05,2012
14 people found
this helpful
We were with this letting agent for 3 years. The maintenance department were terrible, never called you back or kept a record of your calls or issues and never updated anything in the 3 year tenancy. When it came time to move out, I spent 9 hours cleaning ...
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What agent could do to change your mind?
Fix things in a timely manner, not charge me for reasonable wear and tear, be honest at the checkout appointment, Kevin Valentine in checkouts could respond to emails.
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“We recently chose DJ Alexander to let our property and ......”

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Sep 07,2012
Minithumbup
By: 'Stuart'
Sep 07,2012
1 people found
this helpful
We recently chose DJ Alexander to let our property and found their service to be excellent all round. From initial enquiries with Melinda, through to letting the property, each step of the process was clearly explained and handled very professionally. They found professional tenants within 2 ...
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“DJ Alexander is possibly the most professional letting agency in ......”

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Aug 21,2012
Minithumbup
By: 'Hugh'
Aug 21,2012
0 people found
this helpful
DJ Alexander is possibly the most professional letting agency in Scotland. The rentals they provide are in excellent condition, staff are well trained and actually listen to what you want, and the maintenance support is outstanding. Truly a very well run and managed business. If ...
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“Dear god no! Having completed a tenancy I was presented ......”

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Aug 18,2012
Minithumbdown
By: 'Never'
Aug 18,2012
6 people found
this helpful
Dear god no! Having completed a tenancy I was presented with a letter containing additional contractual terms and a very detailed cleaning schedule to be completed on check out. I objected to these as they had not been in the original contract and included cleaning ...
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What agent could do to change your mind?
Honesty in dealings with me would have helped.
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By: David Alexander
Aug 20, 2012
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Dear sir/ madam I am sorry that you are unhappy with the way your tenancy ended , I have checked all our records and I cannot see any cleaning dedutions of £78 would you be kind enough to contact me on 07966137819 as i would not like you to leave unhappy David Alexander ...

“I've had considerable dealings with DJ Alexander over the past ......”

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Jul 03,2012
Minithumbdown
By: 'Kevin'
Jul 03,2012
12 people found
this helpful
I've had considerable dealings with DJ Alexander over the past year, having rented a property and then looked to rent again with them. They do try to be helpful but they are not well organized and do not go out of their way to sort ...
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“i have recently moved into a rented flat through D.......”

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Apr 19,2012
Minithumbdown
By: 'mark'
Apr 19,2012
7 people found
this helpful
i have recently moved into a rented flat through D.J.Alexander and found the flat to be in a dirty condition inspite of what has apparently been a "professional" clean......
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“I called about a flat I had seen online and ......”

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Feb 29,2012
Minithumbup
Staff profile picture
Martin Urquhart
By: 'Rabia'
Feb 29,2012
0 people found
this helpful
I called about a flat I had seen online and was interested in in the evening about a month ago and the representative I talked to was extremely helpful. He made sure that I had the opportunity to view the property as soon as possible. ...
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“Having been with DJ Alexander for approaching a year now, ......”

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Jan 24,2012
Minithumbdown
By: 'PropertyCare'
Jan 24,2012
9 people found
this helpful
Having been with DJ Alexander for approaching a year now, I can say they are one of the worst agents I have rented from. Right from day one we have had problem after problem, ranging from our flat not being clean when we moved in, ...
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By: david j alexander
Jan 26, 2012
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i am really sorry that you have been unhappy with service we have provided , I am unable to contact you as you have chosen to use a false name . Please can you make yourself know to me i can be contacted on 07966137819 and i will try and resolve the issues you have David J Alexander ...

“From start to finish we have been very happy with ......”

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Jan 14,2012
Minithumbup
By: 'Mark'
Jan 14,2012
2 people found
this helpful
From start to finish we have been very happy with the services offered by DJ Alexander. The customer service is outstanding. From Peter who showed us the property, to the young lady in the office that talked us through the contract and also Ben that ...
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“We have rented our flat through DJ Alexanders since July 2009 ......”

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Jan 06,2012
Minithumbup
By: 'Wendy'
Jan 06,2012
0 people found
this helpful
We have rented our flat through DJ Alexanders since July 2009 and have always had an impeccable service.They have dealt with repairs and painting with only a few days of tenancy lost.As we live in Norwich we feel very fortunate to find such reliability ...
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“I have nothing but positive feedback for this agency. I ......”

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Dec 30,2011
Minithumbup
By: 'Klamb'
Dec 30,2011
0 people found
this helpful
I have nothing but positive feedback for this agency. I went through the team at dundas street Edinburgh. All staff were always very helpful. I especially want to highlight the excellent client service the management team offer. Every time there was an issue the management ...
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“I've just moved to Edinburgh from overseas. Having looked at ......”

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Nov 22,2011
Minithumbup
By: 'Sarah'
Nov 22,2011
0 people found
this helpful
I've just moved to Edinburgh from overseas. Having looked at multiple flats through multiple agents, I am very glad to have settled with DJ Alexander. Phil was more than helpful in explaining the different areas of Edinburgh and what I should expect in the rental ...
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“I just moved to Edinburgh after living abroad for many ......”

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Oct 04,2011
Minithumbup
By: 'World'
Oct 04,2011
0 people found
this helpful
I just moved to Edinburgh after living abroad for many years. I used DJ Alexander to help me find a place in a central location, and they were extremely helpful in this search. I really wish to complement the maintenance team as a whole - ...
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“While searching for a new flat, I found DJ Alexander's ......”

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Sep 27,2011
Minithumbup
By: 'Annie'
Sep 27,2011
0 people found
this helpful
While searching for a new flat, I found DJ Alexander's by accident. However, I was initially impressed by the ease with which I could navigate their website. Not only did the flats for rent have detailed descriptions and pictures, but unlike other realtor websites I've ...
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“I have no hesitation in awarding DJ Alexander 5 stars. They ......”

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Aug 28,2011
Minithumbup
By: 'John'
Aug 28,2011
0 people found
this helpful
I have no hesitation in awarding DJ Alexander 5 stars. They are extremely efficient in handling changeover of tenants and dealing with any problems quickly. They have a good network of tradesmen and retail outlets to ensure best prices for repairs etc. Communication with ourselves is ...
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“DJ Alexander have made an excellent job of renting my ......”

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Aug 16,2011
Minithumbup
By: 'Alan'
Aug 16,2011
0 people found
this helpful
DJ Alexander have made an excellent job of renting my property in the West End of Edinburgh. For me, the real test of quality is how well an agent deals with the problematic issues rather than how well they present themselves as salesmen. I have ...
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“I was relocating to Edinburgh to start my new position ......”

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Jul 26,2011
Minithumbup
By: 'Fi'
Jul 26,2011
0 people found
this helpful
I was relocating to Edinburgh to start my new position at Standard Life. Having never rented before coupled with moving to a new city I was finding the whole experience a little daunting. Standard life recommended Alexander's to me as they use them continually when ...
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“Our agent Melinda made it a very easy choice to ......”

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Jul 08,2011
Minithumbup
By: 'martin'
Jul 08,2011
0 people found
this helpful
Our agent Melinda made it a very easy choice to use DJ Alexander to let our flat out. We felt that our flat would be safe in her hands. Melinda has been an excellent representative for her company. We have been very impressed with her ...
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“Efficient, knowledgeable, helpful and charming staff. A tenant was found ......”

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Jul 06,2011
Minithumbup
By: 'Grace'
Jul 06,2011
0 people found
this helpful
Efficient, knowledgeable, helpful and charming staff. A tenant was found for my property within 24 hours....
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“I have used D.J. Alexander since 2008 to manage the ......”

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Jul 06,2011
Minithumbup
By: 'lesavage'
Jul 06,2011
0 people found
this helpful
I have used D.J. Alexander since 2008 to manage the letting of my flat in Edinburgh and would highly recommend them. During this time I have had two tenants and on both occasions, the allocation of a tenant has been of a high standard and ...
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Staff picture Laura McTaggart
(25)
Staff picture Daniel
(22)
Staff picture Laura O'Donnell
(11)
Staff picture Deirdre
Staff picture Ben
(10)
Staff picture Gregor McCrorie
(7)
No image available Dale
Staff picture Holly Harrison
(4)
Staff picture Ashley Smith
(3)
Staff picture Donald
(3)
Staff picture Kevin Fraser
(2)
Staff picture Martin Urquhart
(2)
Staff picture David Alexander
(1)
Staff picture Taylor French
(1)
Staff picture Rachel Barker
(1)
No image available Rosie
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact us on 0131 558 3000.
Last updated at 2:19 PM 30/10/2017 by allAgents

Awards won by DJ Alexander Lettings, Edinburgh EH7 5RA



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DJ Alexander Lettings

Branch - Edinburgh Lettings, Edinburgh, EH7

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