West Hampstead, London, NW6
4.7/5, 1005 reviews
98% recommended
67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ... show more Previously Martin & Wright...

Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.

We specialise in quality Sales, Rentals and Management within Central and North West London.

Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.

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Latest Reviews

View all Reviews 1005
10th Mar 2023
reviewed by 'Rod'
“Dexters, by active marketing of our flat, have made our sale relatively stress free. Their representatives were punctual, polite and ......”
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
“Peter helped with both the sale of our family home but even more with our efforts to find a new ......”
11th Apr 2022
reviewed by 'poor service'
“The branch manager cricklewood incompetant and disorganised manager sl and was the mist miserable agent who is unfriendly and miserable. ......”
2nd Aug 2021
reviewed by 'Phil'
“Strongly advise dealing with Dexters in Cricklewood for property sales. I tried to sell my property through them and they ......”
13th Apr 2021
reviewed by 'graham'
“Dan worked with us for over a year getting this sale done.We chose Dexters initially because we trusted his ......”
10th May 2019
reviewed by 'Engineer'
“The experience we had with Dexter's was truly stressful and painful. They were very accomodating at first in showing the ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £670,000 £2,100,000
Lettings 98% 92% £350 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
255 1 708 11 9 1 8 0 9 3
Areas covered
  • NW6
  • NW2
  • NW3
  • NW11
  • NW8
  • NW1
  • NW4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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“Adam and team were very helpful in providing all the ......”

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Mar 06,2015
Minithumbup
By: 'Brett'
Mar 06,2015
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Adam and team were very helpful in providing all the necessary paperwork quickly and happily arranged subsequent viewings of the property. I have been satisfied with their services so far....
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“Jay and Sam were absolutely brilliant; they went out of ......”

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Mar 06,2015
Minithumbup
By: 'Alex'
Mar 06,2015
0 people found
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Jay and Sam were absolutely brilliant; they went out of their way to help get me moved in after my initial move fell through (with, and because of, another agent), with days to spare. A quick message to prospective landlords: the number of happy tenants ...
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“Jay and his team have an excellent and professional service. ......”

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Mar 06,2015
Minithumbup
By: 'Sudhir'
Mar 06,2015
0 people found
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Jay and his team have an excellent and professional service. They showed great enthusiasm in finding tenants for our property. Right from the beginning to end of signing the agreements, keeping us informed of any changes we needed to make, and also adhereing to our ...
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“Overall very good impression of Jay. He was very knowledgeable ......”

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Mar 06,2015
Minithumbup
By: 'Jay'
Mar 06,2015
0 people found
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Overall very good impression of Jay. He was very knowledgeable about the leasing market in our area, was honest, was into the details, and gave my husband and I confidence that he would really look after our flat as we live abroad. Both Jay and ...
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Comment on agent fees
Renewal fees are high, as its more often than not that tenants renew.
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“We found Adam to be courteous and helpful. Our negotiations ......”

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Mar 05,2015
Minithumbup
By: 'S.lexton'
Mar 05,2015
0 people found
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We found Adam to be courteous and helpful. Our negotiations were releatively straightforward and assisted along the way with Adam's help....
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“Jay Hayden is an excellent agent. The way I describe ......”

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Mar 02,2015
Minithumbup
By: 'Ashna'
Mar 02,2015
0 people found
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Jay Hayden is an excellent agent. The way I describe him is, does not give up easily, does his best to bring business to the company he works for and try to be as honest as he can be....
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Comment on agent fees
I believe if I had given my flat to Jay earlier. I would have been able to get a better rent that I have now, considering I was getting more rent from the previous tenant. Unfortunately the last agent I was dealing with left me with no option or time for persuade for more rent or even the same rent that I have been getting.
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“Both agents were very helpful in walking me through and ......”

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Mar 01,2015
Minithumbup
By: 'janak'
Mar 01,2015
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Both agents were very helpful in walking me through and finalising my tenancy a month ago. Very professional and great to deal with as a tenant....
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“Malcolm helped us during the sale of the appartement and ......”

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Mar 01,2015
Minithumbup
By: 'S'
Mar 01,2015
0 people found
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Malcolm helped us during the sale of the appartement and jay helped us during the lettings and both have been very helpful throughout. I highly recommend them...
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“Jay Hayden and Susan Whitmore have been extremely helpful in ......”

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Feb 27,2015
Minithumbup
By: 'Samurai1'
Feb 27,2015
0 people found
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Jay Hayden and Susan Whitmore have been extremely helpful in helping get us set up and making the process smoother - I would rate their service as excellent....
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“Chloe was very accommodating and considerate towards our requirements. She ......”

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Feb 26,2015
Minithumbup
By: 'kriti'
Feb 26,2015
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Chloe was very accommodating and considerate towards our requirements. She helped us get a good price. we would love to work with her again....
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By: Chloe Martin
Nov 26, 2015
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Thank you for your comments. ...

“Jay and Adam were incredible to deal with. Adam was ......”

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Feb 22,2015
Minithumbup
By: 'Kate'
Feb 22,2015
0 people found
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Jay and Adam were incredible to deal with. Adam was upfront and honest about the properties available, and showed me one not yet advertised (but was the one I ultimately went with). Having just moved to London from Australia I had numerous issues with the ...
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“Have had a very nice experience with Martin & Wright. I ......”

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Feb 22,2015
Minithumbup
By: 'Lori'
Feb 22,2015
0 people found
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Have had a very nice experience with Martin & Wright. I have had to renew my lease a few times and they have been prompt and accommodating. Now that I am moving out, I have also had very easy communication with the team and they have ...
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“I submitted a query on the M&W website one ......”

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Feb 20,2015
Minithumbup
By: 'Cathy'
Feb 20,2015
0 people found
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I submitted a query on the M&W website one morning, and Sam Lincoln gave me a call back a couple of hours later setting up a time later that day to view a few properties. I paid a holding deposit for an apartment that ...
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“The agent was in general very effective in the delivery ......”

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Feb 20,2015
Minithumbup
By: 'CSP'
Feb 20,2015
0 people found
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The agent was in general very effective in the delivery of the agreement and I haven't found any problem with her. The only thing the delay in recieving LL feedback, but I not sure is agent's fault....
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By: Chloe Martin
Nov 26, 2015
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Thank you for your comments. ...

“Chloe was very helpful and cheerful. She was able to ......”

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Feb 20,2015
Minithumbup
By: 'mt'
Feb 20,2015
0 people found
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Chloe was very helpful and cheerful. She was able to help us find a suitable apartment. Our case was not straightforward and she was able to help sort the documentation out....
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By: Chloe Martin
Nov 26, 2015
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Thank you for comments. ...

“I believe this agent provided us with excellent and professional ......”

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Feb 20,2015
Minithumbup
By: 'ƒâ€¦se'
Feb 20,2015
0 people found
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I believe this agent provided us with excellent and professional service. We are four tenants that were living in different countries before we moved into this flat, and he kept all of us well informed prior to signing the contract. He was in general very ...
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“It has been a pleasure dealing with Jay. We first ......”

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Feb 17,2015
Minithumbup
By: 'Patrick'
Feb 17,2015
0 people found
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It has been a pleasure dealing with Jay. We first approached the firm via your web site and Jay was immediately responsive. His attnetion to detail and obvious love of the job is commendable and we look forward to continuing our relationship....
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“My girflfriend and I used Martin & Wright to find a ......”

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Feb 17,2015
Minithumbup
By: 'Arnaud'
Feb 17,2015
0 people found
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My girflfriend and I used Martin & Wright to find a one bedroom flat in West Hampstead. Jay Hayden clearly and quickly identified the right product for us and all the process went very smoothly. I would highly recommend Martin & Wright to anyone looking in the ...
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“- kind- very fast- there to help if needed- good selection ......”

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Feb 16,2015
Minithumbup
By: 'jan'
Feb 16,2015
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- kind - very fast - there to help if needed - good selection of properties available - would recommend to others.also to non uk residents who are renting for the first time in London....
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By: Chloe Martin
Nov 26, 2015
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Thanks so much for your comments all the best. ...

“I would like to thank Jay Hayden of Martin & Wright ......”

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Feb 16,2015
Minithumbup
By: 'Alexandra'
Feb 16,2015
0 people found
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I would like to thank Jay Hayden of Martin & Wright who recently helped me source a flat for rental. Jay went above and beyond the call of duty and was extremely helpful in my search for a new home. He made the process as simple ...
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“Searching for a property from abroad is not an easy ......”

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Feb 15,2015
Minithumbup
By: 'Andrew'
Feb 15,2015
0 people found
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Searching for a property from abroad is not an easy task however Chloe was extremely helpful and lead me through the process with ease. She is an exemplary agent with passion and enthusiasm for the property market alongside being honest and knowledgeable. Next to Chloe, ...
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By: Chloe Martin
Nov 26, 2015
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Thank you very much. Best of Luck. ...

“Very helpful in processing the agreement. helped a lot with ......”

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Feb 13,2015
Minithumbup
By: 'charles'
Feb 13,2015
0 people found
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Very helpful in processing the agreement. helped a lot with advice on required information. very prompt responses to any issues or questions asked....
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“Martin & Wright was a competent Broker. Also, their staff in ......”

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Feb 13,2015
Minithumbup
By: 'Frederik'
Feb 13,2015
0 people found
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Martin & Wright was a competent Broker. Also, their staff in the office etc was very helpful and polite. In general we were happy with their work. I would recommend them....
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“Very happy with the letting service of my flat by ......”

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Feb 13,2015
Minithumbup
By: 'A'
Feb 13,2015
0 people found
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Very happy with the letting service of my flat by Martin Wright. Jay Hayden oversaw the letting, with viewings organised by Chloe Martin and Adam Zaidman. All went well and I will be using again....
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By: Chloe Martin
Nov 26, 2015
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Thank you for your comments. All the best. ...

“Had the pleasure to deal with Adam in finding a ......”

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Feb 13,2015
Minithumbup
By: 'Ben'
Feb 13,2015
0 people found
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Had the pleasure to deal with Adam in finding a property, took us more than 2 months (after few property got cancelled - not Adam's fault) but finally got a great property and really pleased with the help that was provided. Also thanks to Jay for ...
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“We have recently rented our first flat in London having ......”

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Feb 12,2015
Minithumbup
By: 'Olivia_H'
Feb 12,2015
0 people found
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We have recently rented our first flat in London having moved down from up North. We were super lucky that Martin & Wright Estate Agents is below the flat that we are currently renting and so are always on hand for any queries we have had ...
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“Martin and Wright, and in particular Jay, did an excellent ......”

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Feb 05,2015
Minithumbup
By: 'Philip'
Feb 05,2015
0 people found
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Martin and Wright, and in particular Jay, did an excellent job of marketing our property and identifying a new tenant. Within a few hours of engaging them, Jay had visited and photographed our flat with professional equipment, and the photos were live that night. The ...
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“Adam Zaidman dealt with our prospective tenancy. Having used other ......”

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Feb 02,2015
Minithumbup
By: 'L'
Feb 02,2015
0 people found
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Adam Zaidman dealt with our prospective tenancy. Having used other agents, we found Adam and all at Martin Wright to be very helpful and accommodating. Adam kept us updated regularly on all aspects of the potential move and was genuinely interested in us as potential ...
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By: Adam Zaidman
Feb 06, 2015
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Lubna, thank you for your comments. It was a pleasure helping you with your search. Hope you are enjoying the house! ...

“Jay, Chloe and Marie-Anne have been extremely helpful and fast ......”

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Feb 01,2015
Minithumbup
By: 'IllanB'
Feb 01,2015
0 people found
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Jay, Chloe and Marie-Anne have been extremely helpful and fast to find me a flat suiting my requirements as soon as they knew I was on a rush! They took care of all the paperwork and facilitated everything for me, before and after I moved ...
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Comment on agent fees
Great agency! Recommended!
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By: Chloe Martin
Nov 26, 2015
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Thank you so much for your review. ...

“Chloe was very helpful and polite with the inspection, new ......”

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Feb 01,2015
Minithumbup
By: 'PM'
Feb 01,2015
0 people found
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Chloe was very helpful and polite with the inspection, new the area well and was accommodating in my requests to conditions on the lease. A small bit of confusion though in communication with the landlord re size of bed and bathroom mirror height being moved, ...
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By: Chloe Martin
Nov 26, 2015
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Thank you for your feedback. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters, London NW6 1LT



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