67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
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Sep 26,2015
Sep 26,2015
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I thought Chloe and Claudia were a huge help to my flatmate and I as we worked to find and ultimately sign a new lease. Hardworking, competent and kind people. I will definitely use them again....
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Nov 26, 2015
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Thank you. Best of Luck. ...
Sep 26,2015
Sep 26,2015
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Since initially signing the contract with Chloe Martin, my flatmate and I have dealt directly with Jay Hayden having moved into our property in May of this year. He has always been happy to help, responsive to emails/texts (even on weekends) and has gone ...
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Nov 26, 2015
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Sep 09,2015
Sep 09,2015
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Was easy to arrange a viewing and arranging the tenancy was a smooth process. Straight forward and easy to deal with....
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Sep 09,2015
Sep 09,2015
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My flat was suddenly vacated at the end of May by the previous tenants who were friends of mine. Jay Hayden and his office found new tenants and also did the necessary repairs and purchased some furniture and generally put the flat back in excellent ...
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Aug 21,2015
Aug 21,2015
1
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In the 8 years renting in London it was good to finally deal with a premiership standard agency after previously dealing with division one Foxtons and conference league Hunters. Aside from being competent in doing what they do, what sets Martin & Wright apart from other agencies ...
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Nov 26, 2015
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Thank you for your detailed feedback. ...
Aug 20,2015
Aug 20,2015
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I felt that I could trust this agency and there were no surprises or xtra costs that were not mentioned.
Although in the beginning it was hard to get a viewind due to miscommunication after that everything went smoothly.
I think I could use this ...
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Nov 26, 2015
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Thank you Anne and I'm sorry again for the miscommunication. ...
Aug 18,2015
Aug 18,2015
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I was impressed with the level of communication provided to me and I felt that my best interests were being catered for. Consideration of additional requests I had regarding the property were well received. I was under considerable pressure due to a delayed exchange/completion ...
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Aug 18,2015
Aug 18,2015
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After spending a long time looking for a property and not seeing anything that immediately jumped out it was getting fairly desperate. We were taken round a number of properties at one address which still didn't quite fit but as there was another property round ...
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Comment on agent fees
Standard fees
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Nov 26, 2015
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Thank you so much. All the best. ...
Aug 16,2015
Aug 16,2015
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Dealing with Chloe Martin of Martin & Wright was quick, easy and painfree. Responses were always fast, and they kept me informed about exactly what they needed from me, which was great as I had not rented from an agency before. Very happy in my new ...
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Nov 26, 2015
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Thank you so much for your feedback, I am so pleased to of been of help. ...
Aug 15,2015
Aug 15,2015
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When I contacted Martin & Wright initially, I was impressed that firstly, I was able to talk to someone immediately on the phone, which up to that point, seemed quite a challenge during my property search thus far! At the time I spoke with a friendly ...
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Nov 26, 2015
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Thank you so much Charlene. I am so pleased to have helped you find your ideal flat. All the Best! ...
Aug 15,2015
Aug 15,2015
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If it wasn't for Chloe Martin ringing us up with the offer of the property, it is likely we never would have found and now be living in such a beautiful area and flat of our dreams. With a few complications along the way, she ...
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Nov 26, 2015
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Thank you so much for your positive feedback back! It is greatly appreciated! ...
Aug 15,2015
Aug 15,2015
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Martin & Wright helped us find a flat that suited our needs in the West Hampstead area. The whole process was straightforward, Chloe and Jay helped us do all of the paperwork after we chose the flat and everything went smooth. They were also very quick ...
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Nov 26, 2015
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Thank you for your comments, they are greatly appreciated. ...
Aug 15,2015
Aug 15,2015
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The agency is very good at what they do. I would recommend them as they are very professional and respectful to their customers.
They tend to help and understand their customers as much as possible....
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Aug 15,2015
Aug 15,2015
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Very helpful, flexible and quick to get everything sorted. Made everything super easy and efficient. Highly recommend if you are looking in the area!...
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Aug 14,2015
Aug 14,2015
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Agent was helpful and efficient throughout the process of renting. Supplied all details where requested, was thorough with paperwork and chased the relevant tradesmen to get things fixed. Would definitely recommend them....
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Aug 14,2015
Aug 14,2015
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I like the team at Martin and Wright.. Everyone has their role and is thorough and gets the job done. If someone is away another staff member takes over and their is no wait..it's a smooth transition, Craig helped me find my place and ...
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Nov 26, 2015
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Many thanks for your kind comments and much appreciated, and I hope and wish you all the best in the property and hope you are well. ...
Aug 13,2015
Aug 13,2015
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We found Chloe very helpful,very easy to keep in contact with always return calls
founders the right type of property,which we are very happy in now.
would definitely recommend them to our friends...
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Nov 26, 2015
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Thank you very much Ed for your Feedback! Best of Luck in the House! ...
Aug 13,2015
Aug 13,2015
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My wife and I were looking for available lettings with very specific criteria. Jay listened to our requirements and then identified a suitable property that was exactly what we had hoped to find. We believe him to be thoroughly knowledgeable about the letting opportunities in ...
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Nov 26, 2015
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Aug 12,2015
Aug 12,2015
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I had a pleasant experience with Martin & Wrights agents, from the viewing of this flat to move-in inspection. They replied all of my emails and voice mails within a few hours, and provided me detailed answers to my questions which was very much appreciated....
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Nov 26, 2015
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Thank you very much for your feedback. All the best. ...
Aug 11,2015
Aug 11,2015
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I have used Martin & Wright a number of times to market a few of the flats I rent out. I have found them very professional and timely in their approach. Jay has been very useful in making me aware of the rental market and achieved ...
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Aug 10,2015
Aug 10,2015
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We were recommended Martin & Wright by several local friends - and Jay and the team have exceeded expectations. After meeting with many of the bigger estate agencies, it was refreshing to come across a team who are candid, friendly and, above all, supremely helpful. On ...
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Aug 10,2015
Aug 10,2015
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Mr Hayden responded to my inquiry on the property within 2 hours and arranged to show me the property that same day. He was prompt and courteous. Once we had agreed to rent the property Mr Hayden moved equally swiftly to close the formal arrangements and ...
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Aug 10,2015
Aug 10,2015
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I would like to compliment Jay Hayden, Susan Whitmore and Craig Fox on the excellent service they provided me from the viewing until signing of contract. They did everything to make things run smoothly and quickly as possible. Unlike any other, you are by far ...
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Nov 26, 2015
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Many thanks for your kind comments and much appreciated, and I hope and wish you all the best in the property and hope you are well. ...
Jul 07,2015
Jul 07,2015
1
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Jay Hayden quickly understood what kind of flat we were looking for, which was very useful to save time in the search. Moreover, he was very understanding about our needs and helped us a lot in the relationship with the landlord. I'm very satisfied about ...
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Nov 26, 2015
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Jul 05,2015
Jul 05,2015
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Jay was helpful from the first query. He maintained reliable communication keeping me informed about what was happening and was always efficient and polite. Despite being with another agency, he located tenants and processed the entire contract seamlessly. Always polite and would recommend this company ...
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Comment on agent fees
Competitive!
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Jul 04,2015
Jul 04,2015
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Chloe and Jay were wonderful to work with. Moving from overseas, we had many questions in regards to letting a property. Their responses were prompt and they were willing to help us in any way we needed....
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Nov 26, 2015
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Jul 04,2015
Jul 04,2015
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Very happy with the service that Martin and Wright, in particular Jay Hayden have provided.
Martin and Wright and Jay have been courteous, professional, timely and helpful in our our dealings, one really could not hope for a better service.
Very happy to recommend Martin ...
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Comment on agent fees
Competitive, well explained and with fair clauses.
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Jul 02,2015
Jul 02,2015
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So far I am very pleased with the experience I have had with Martin & Wright Estate Agents. Staff have been professional, helpful and responded to queries in a timely manner. We had a few slight modifications to the property prior to our tenancy and these ...
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Comment on agent fees
The fees charged seem reasonable in comparison to other London agencies.
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Nov 26, 2015
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Thank you for your feedback. Best of Luck. ...
Jul 01,2015
Jul 01,2015
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This was the first property my wife and I have rented in the UK, and the experience we had at Martin & Wright was excellent. We worked with both Chloe Martin and Jay Hayden, who were extremely professional, helpful, and transparent along the way. We had ...
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Nov 26, 2015
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Thank you so much for your comments. I am so pleased to of help you. You were a pleasure to deal with. ...
Jul 01,2015
Jul 01,2015
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Martin & Wright were the letting agents for my current flat. They were very active and commited, always in touch with me. Mr Zaidman proved very helpful showing me around and explaining the whole process of renting a flat in UK (this is my very first ...
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Nov 26, 2015
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Thank you so much for you feedback it is greatly appreciated. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
