67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jun 15,2012
Jun 15,2012
1
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this helpful
this helpful
The property management company I work for has been using Martin & Wright for many years. I personally have been working with them for 6 years and I honestly cannot recommend them enough. For want of a better description, they just have that 'hunger' - the drive ...
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May 12, 2013
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Thank you for a great review Fatima. We thoroughly enjoy dealing with you and the portfolio you manage ...
Jun 15,2012
Jun 15,2012
1
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Jay was fantastic from the outset. He contacted me speculatively in the first instance when my Flat was advertised to let with other Agents and had already been let. He called me again a year later when it was at renewal stage and when it ...
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May 12, 2013
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Thank you for your recommendation Tracy. It's a truly stunning apartment and it's been our pleasure to find you tenants ...
Jun 15,2012
Jun 15,2012
1
people found
this helpful
this helpful
We let our flat through Martin & Wright on West End Lane after they were recommended to us by a friend.
Jay, our lettings agent was really helpful, honest and efficient. We have since stayed in touch with the team who have been happy to advise ...
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May 12, 2013
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Thank you for your review Jo. It's been a pleasure dealing with a landlady as lovely as yourself and we have even since sold the apartment :) ...
Jun 14,2012
Jun 14,2012
1
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After days of searching, Jay at Martin & Wright found us the place we were looking for on our first visit. Jay has an excellent knowledge of the West Hampstead and South Hampstead areas and was able to identify properties that met our criteria without dragging ...
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May 13, 2013
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Thank you for your feedback Sam. The 2nd flat I have found for you and both times you were a pleasure to deal with ...
Jun 13,2012
Jun 13,2012
1
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Very quick to find new tenants and made the change over process simple.
Prompt and efficient service in responding to queries and addressing any questions.
Willing to help with maintenance issues and provide good advice when required.
Good value for money....
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May 13, 2013
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Thank you for the positive feedback ...
Jun 13,2012
Jun 13,2012
1
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I found Chloe to be very helpful and accommodating when searching for a suitable flat. She had all the relevant info we wanted when viewing flats and was proactive and patient as we worked through paperwork etc. I would use Martin and Wright again....
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May 13, 2013
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Thank you so much Lou for your feedback - Best of Luck ...
“Punctual, knowledgeable and friendly staff. Promptly marketed property and found ......”
Jun 11,2012
Jun 11,2012
1
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Punctual, knowledgeable and friendly staff. Promptly marketed property and found tenant within 24 hours of being instructed. Helpful during tenancy agreement process....
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Jun 11,2012
Jun 11,2012
1
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This was the first time that I have used an estate agent to let my property. Martin & Wright Estate Agents have provided an excellent service throughout the letting process. The agent visited the property, discussed the type of tenant who would be most suitable for ...
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May 13, 2013
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Thank you for your recommendation. Pleased we could be of help ...
Jun 10,2012
Jun 10,2012
1
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I have rented my apartment through Martin & Wright for the past 5 years since moving overseas. They have provided a consistent professional service, and more importantly have sourced replacement tenants within days, thus ensuring the property has been constantly rented.
All documentation is handled throughly and ...
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May 13, 2013
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Thanks Andrew. Always good to hear that we're the best you've dealt and we aim for that to continue ...
Jun 08,2012
Jun 08,2012
1
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I have used Martin and Wright for several years for all my properties in the area.
I have found them to be proactive in dealing with clients and instructions, they have always met my best interests and needs and have always found good quality tenants ...
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May 13, 2013
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Thanks Taj. We've enjoyed dealing with you and aim for this to continue ...
Jun 07,2012
Jun 07,2012
1
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I have dealt with Jay at Martin and Wright for a few years now and I have always found him, and the other staff at Martin and Wright, efficient, courteous, proactive and always on top of their jobs. Their letting process appears very effective, particularly ...
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May 13, 2013
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Thanks Tony. It's reassuring dealing with a landlord that takes care in looking after tenants ...
Jun 06,2012
Jun 06,2012
1
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Martin and Wright may not be the best known agent in West Hampstead but they have a professionalism that is rare in agents.
I remember one occasion where Jay helped me to renegotiate an AST, he fought my corner pretty well telling the tenants they ...
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May 13, 2013
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Thank you for the feedback Joe. We will always advise accordingly ...
Jun 05,2012
Jun 05,2012
1
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I have been letting my property through Jay at Martin & Wright for over 4 years and have not had a single period of unoccupancy and always with good and reliable tenants. Jay has always been approachable, professional and extremely helpful.
I would highly recommend using this ...
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May 13, 2013
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Thank you for the positive review Nicki. Always delighted to help you out ...
Jun 04,2012
Jun 04,2012
1
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As an amateur landlord I have found the support and service I receive from Martin and Right invaluable. They put up with all of my requests with courtesy and efficiency.
Highly recommended for the area of West Hampstead....
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May 13, 2013
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Our pleasure Warren ...
May 28,2012
May 28,2012
1
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I have worked with other agencies in the past and Martin & Wright have been quite exceptional in their effiiency and helpfulness when dealing with them. They have deinately earned "highly recommended"....
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May 25,2012
May 25,2012
1
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I have always found Jay most helpful and efficient when dealing with the letting of my property. All calls are responded to quickly and requests dealt with promptly....
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May 13, 2013
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Thank you for your feedback Debra ...
May 23,2012
May 23,2012
1
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Jay was very professional and helpful in finding tenants and negotiating the rental amount with them.
Peter was also helpful on the contract details.
Finally, Sue Roberts & Sue Whitmore are very efficient with logistics and arranging things with tenants and certificates etc.
I'm also renting ...
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May 13, 2013
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Thanks Krishan. It's been great to have dealt with you as a landlord and as a tenant. ...
May 19,2012
May 19,2012
1
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Jay has always been extremely helpful in find tenants and in responding to my questions throughout the tenancies.
He is efficient in dealing with the paperwork and responding to telephone calls and emails....
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May 13, 2013
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Our pleasure Sharon ...
May 18,2012
May 18,2012
1
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My agent was Oliver Price.
We went to view a property last weekend and we weren;t sure on this particular one but Oliver went out of his way to drive us to a flat he highly recommended that had just come back on the ...
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May 16,2012
May 16,2012
1
people found
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This is the second time we've used Martin and Wright. Jay is very familiar with the West Hampstead market and understood exactly what we were looking for. We made an offer on the first flat he showed us and moved in the following week!...
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May 13, 2013
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Our pleasure Sarah - both times! ...
May 15,2012
May 15,2012
2
people found
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this helpful
Jay was without question, a pleasure to deal with whilst securing my first property to rent. He listened to my requirements, and sourced me relevant properties to view, going the extra mile to show me some outside of office hours, which was greatly appreciated. Always ...
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May 13, 2013
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Thanks Oliver. Pleased to be of service ...
May 13,2012
May 13,2012
2
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Although the property found is in a great location, it took 6 months for our place to be ready. We were promised the place was ready the day we would move in. We had builders coming in and out the first 6 months we lived at our ...
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What agent could do to change your mind?
Refer to above. Be honest about the situation.Attached Filesnbsp;
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May 20, 2012
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this is an unfair comment seeing as firstly we werent managing the flat and secondly the problems could not be perceived by us or even the landlord. This tenant has just renewed the contract for the 2nd time! ...
May 11,2012
May 11,2012
2
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Jay has been highly professional and very supportive throughout. From the beginning, he made me feel confident that I was in good hands and that he was looking out for my interests as much as the landlord's. Jay explained the terms and requirements of the ...
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May 13, 2013
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Thanks Lilianne. It was a pleasure organising your tenancy ...
May 11,2012
May 11,2012
1
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i have used the team at m&w for over 5 years and find their service overall to be very good, helpful and professional. when issues arise they are always quick to offer their help and find appropraite solutions. I highly recommend them....
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May 13, 2013
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Thanks Stephen. Always a pleasure letting your flats ...
May 10,2012
May 10,2012
1
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I found Jay to be helpful and efficient. He was quick to locate an excellent tenant and conclude an agreement.
I wouldnt hesitate to recommend him and will be using his services again...
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May 13, 2013
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Thanks Amer. After the last experience you had I'm pleased we took over and gave Agents a good name :) ...
May 09,2012
May 09,2012
1
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We have a number of local properties all of which we have used Jay from Martin and Wright to find us tenants. Martin and Wright operate very efficiently and effectively. They go the extra mile to find the right tenant. The staff are courteous and ...
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May 13, 2013
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Thank you for your excellent feedback. Pleased to hear that we're doing the job the way it should be done! ...
May 04,2012
May 04,2012
1
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this helpful
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When I first began my flat hunt several weeks ago, Martin Wright was the first company I approached. A friend of mine living in the area described them as being the agency "with the hidden gems".
I called to view a property that I had ...
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May 03,2012
May 03,2012
1
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It was a real pleasure to work with Jay and the administative staff at Martin & Wright. Jay understood exactly what kind of property I was after and helped me find it in no time. He also helped me with the paperwork and kept his promise ...
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May 13, 2013
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It was a pleasure finding you a flat Kim. If only all tenants looked after their properties the way you have done :) ...
May 02,2012
May 02,2012
1
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Amazing!! Found me a gorgeous place in a very good price, in a lovely area!!Very helpful with the screening process and helped me when I needed them while staying in the place.
Helped me throughout my tenancy and responded to my enquiries ASAP!
Certainly ...
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May 13, 2013
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Thanks Maria. It really is a gorgeous place you got :) ...
May 01,2012
May 01,2012
6
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Over the past few months I have dealt with a number of letting agents while looking to rent a property, which can be a headache, but I have found the staff at Martin & Wright very helpful and easy to deal with, as well as being ...
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May 13, 2013
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Our pleasure guys. Hope you're enjoying the flat ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
