67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Dec 04,2012
Dec 04,2012
3
people found
this helpful
this helpful
The staffs were very professional and had a good knowledge of the area.
They have proven to be extremely efficient in resolving any issues.
The fees are reasonable....
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Nov 28, 2013
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Thank you Sonia, Best of Luck ...
Dec 04,2012
Dec 04,2012
1
people found
this helpful
this helpful
We dealt with both Sue Roberts and Sue Whitmore with some repair work on our flat and the re-sign of our lease. Both were very efficient, friendly and easy to deal with. All queries were answered promptly, repair work organized without any delay or fuss ...
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Dec 03,2012
Dec 03,2012
1
people found
this helpful
this helpful
Before I finally moved in I needed a complete list of existing furniture and things, so I could arrange what furniture and machinery I would bring from my last flat and what of it I would move to a temporary storage space. As far as ...
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Dec 03,2012
Dec 03,2012
1
people found
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My wife and I recently sold our property through Martin & Wright and they have also helped in finding a property to rent.
We have dealt with Malcolm Ornstein on the Sale and Jay Hayden on the Rental - both of them provided exceptional service and ...
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May 12, 2013
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Been an absolute pleasure dealing with you Shonal. Hope all is well with the kids ...
Dec 03,2012
Dec 03,2012
1
people found
this helpful
this helpful
Martin & Wright were instrumental in ensuring this purchase went through. They were more than helpful and went the extra mile for their client to achieve the sale. Excellent people....
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Dec 02,2012
Dec 02,2012
1
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this helpful
this helpful
I found my new flat with Martin and Wright. Sophie was great in helping us find the right flat, being available to show us round and negotiating with the landloard. I also found that Martin and Wright didn't put you under pressure or constantly call ...
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Nov 30,2012
Nov 30,2012
2
people found
this helpful
this helpful
If you are trying to find a flat around Hampstead area, Lee Jacobs is your man. He understood my needs from the first moment and arranging viewings according to that was easy. Also, he gave me valuable advices about the flats I was visiting and ...
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Nov 29,2012
Nov 29,2012
1
people found
this helpful
this helpful
Malcolm was instrumental in the entire process of our flat purchase. As sellers agent, we found him professional and reliable. He was always prompt with responding to calls and emails and even made himself available when on holidays. His commercial, balanced and fair approach got ...
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Nov 29,2012
Nov 29,2012
2
people found
this helpful
this helpful
The agent responded very quickly in setting up viewing appointments, and also happy to let me view the property again before deciding. Any issues that was raised upon moving was promptly addressed....
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May 13, 2013
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Thank you for your feedback - Best of Luck in the future ...
Nov 28,2012
Nov 28,2012
1
people found
this helpful
this helpful
Very professional and transparent. They didn't charge any hidden fees. Both people we dealt with (lee jacobs and Chloe Martin) were very professional. The quality of properties they showed us was good. They have been also very quick in preparing documentation and doing checks...I ...
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May 13, 2013
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Thank you so much for your Review. you have chosen a great property! Thanks again! ...
Nov 28,2012
Nov 28,2012
1
people found
this helpful
this helpful
I am writing this review as I was extremely impressed by the professionalism from Martin & Wright and more specifically my agent Chloe Martin. I have had the pleasure of working with Chloe Martin and Jay Hayden of Martin & Wright for over 3 years as my annually ...
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Nov 28, 2013
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Thank you so much, you have been a great tenant as always :) ...
Nov 22,2012
Nov 22,2012
1
people found
this helpful
this helpful
The process of moving from one accommodation to another is usually fraught with complexities/issues arising and I must admit this time, everything went smoothly. Level of service, viewing etc. A change from the previous Estate Agent I had the displeasure of renting through....
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May 12, 2013
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Thanks Nicolas. Pleased we were better than your previous agent! ...
Nov 22,2012
Nov 22,2012
0
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this helpful
this helpful
Oliver was very good and very helpful. Susan was helpful but manner could have been better.
Overall a good service....
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Nov 15,2012
Nov 15,2012
0
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Jay Hayden of Martin and Wright has been an outstanding agent for myself and my family he moved us into this property and carefully step by step guided us with regards to all the T' and C' of renting.Further more Jay has regularly gone ...
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May 12, 2013
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Thank Kingsley. Only doing our job, but do try to provide a high level of service. ...
Nov 15,2012
Nov 15,2012
1
people found
this helpful
this helpful
Originally bought my flat from Martin & Wright; very well looked after at that time. Returned to them to let out the flat. Again, very well looked after throughout the process and kept uptodate at every stage. Very competitive fees and great customer service....
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May 12, 2013
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Thanks Satwinder. You were an absolute delight to deal with ...
Nov 10,2012
Nov 10,2012
0
people found
this helpful
this helpful
lee and susan and claudia were very professional i am very happy with martin and wright for their professional attentions...
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Nov 04,2012
Nov 04,2012
1
people found
this helpful
this helpful
I was extremely pleased with the service I received from Martin & Wright. From the beginning they displayed a high degree of professionalism, always punctual with their appointments and kept in communication as to the progress. What really stood out for me is that for the ...
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May 12, 2013
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Thank you Efro. We always strive to find the right tenant along with obtaining the landlord the best deal ...
Oct 30,2012
Oct 30,2012
1
people found
this helpful
this helpful
I received the contact details of Martin & Wright from my friends who use the services for several years and were happy about it.
All has been done professionally, careful, quick and timely. It was very important especially in our situation and I appreciate for this ...
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May 12, 2013
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Thank you for your kind review. A lot of our business is done through recommendation so pleased to hear you're happy with us ...
Oct 26,2012
Oct 26,2012
1
people found
this helpful
this helpful
I was looking for a flat for the beginning of November 2012. For this reason I contacted Martin & Wright to arrange viewings for flats that I considered. After around five days I could view the first places that matched my criteria and actually I decided to ...
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Oct 24,2012
Oct 24,2012
0
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Jay and his team have always been very responsive when letting our flat. We could feel that they were doing their best to rent our property. As a solid local agent, Martin & Wright have a good client base and they were able to show our ...
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May 12, 2013
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Thanks Valerie. We strive to perform on each and every rental ...
Oct 22,2012
Oct 22,2012
0
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this helpful
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I am a very happy customer. Hence, it is my pleasure to give the above score to Martin & Wright because the agency did an excellent job in meeting my family's requirement for a flat in West Hampstead. All the people I dealt with were professional ...
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May 12, 2013
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Thank you for a wonderful review. This is what we aim to do with each & every person ...
Oct 19,2012
Oct 19,2012
1
people found
this helpful
this helpful
The M&W team is very friendly & helpful. We got the first viewing for the flat (which we ended up also moving to!), and the paperwork & other issues are in general dealt with in the least painful way, which should be seen as a compliment:)...
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May 12, 2013
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We do indeed take it as a compliment :) Thank you for your feedback ...
Oct 06,2012
Oct 06,2012
0
people found
this helpful
this helpful
We found them fast, reliable, trustworthy and non pressurising. They are very professional but friendly and easy to communicate with. They have found us great tenants with the minimum of fuss, in fact we have hardly had to lift a finger as they arrange everything. ...
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May 12, 2013
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Thank Sue. Always a pleasure dealing with you ...
Oct 05,2012
Oct 05,2012
1
people found
this helpful
this helpful
Working with Martin and Wright has been an absolute pleasure. I found the staff very accommodating and I found them very honest in their approach. They did not build up my market expectations (unlike other agents), and I found them very fair.
I would continue ...
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Nov 28, 2013
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Thank you Shameet, Best of Luck. ...
Sep 25,2012
Sep 25,2012
0
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this helpful
this helpful
It was a pleasure to work with the staff of Martin & Wright's. They were very helpful throughout my tenancy period and I would definitely work with them again....
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Sep 24,2012
Sep 24,2012
0
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Extremely helpful agents. My first time renting - so potentially a very confusing time! - both Chloe and Claudia were incredibly helpful with any queries and requests I had. Everything was fast and painless, I'm very pleased with their service and am confident that they ...
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May 13, 2013
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Thanks Holly, its great to hear such lovely feedback - Best of Luck ...
Sep 23,2012
Sep 23,2012
0
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Having spent a considerable amount of time searching for the right property in North West London without any success, I came back to Martin & Wright after a friend and myself had leased a property through them some seven years ago. I'd lost most of my ...
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May 13, 2013
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Thank you S*, i'm so pleased that after showing you so many properties I finally found the perfect one for you! ...
Sep 21,2012
Sep 21,2012
1
people found
this helpful
this helpful
10/10 for a first class professional and caring service. They just seem to pull out all of the stops to assist you.
We have just re-rented our property in West Hampstead and for the 2nd time used Martin & Wright and were working with the Lettings Manager, ...
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May 12, 2013
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Thanks Marianne. We truly appreciate your feedback, and pleased we could help ...
Sep 17,2012
Sep 17,2012
1
people found
this helpful
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Ok - so first they were great because in one day they managed to show me two separate buildings both containing great studio apartments. They listened to my needs and were really helpful in finding a great place - not just to stay but to ...
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May 12, 2013
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Thanks for the great feedback Paul. We look forward to you coming back ...
Sep 03,2012
Sep 03,2012
1
people found
this helpful
this helpful
I found chloe martin very helpful, i have emailed her several times with questions and she has got back to me quickly
efficiently and answered my questions in full. I also asked if i could see the flat again, chloe arranged it and got back ...
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Nov 28, 2013
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Thank you so much Terry, it was great dealing with someone so lovely as you! Best of luck in the flat! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
