West Hampstead, London, NW6
4.7/5, 1005 reviews
98% recommended
67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ... show more Previously Martin & Wright...

Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.

We specialise in quality Sales, Rentals and Management within Central and North West London.

Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.

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Latest Reviews

View all Reviews 1005
10th Mar 2023
reviewed by 'Rod'
“Dexters, by active marketing of our flat, have made our sale relatively stress free. Their representatives were punctual, polite and ......”
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
“Peter helped with both the sale of our family home but even more with our efforts to find a new ......”
11th Apr 2022
reviewed by 'poor service'
“The branch manager cricklewood incompetant and disorganised manager sl and was the mist miserable agent who is unfriendly and miserable. ......”
2nd Aug 2021
reviewed by 'Phil'
“Strongly advise dealing with Dexters in Cricklewood for property sales. I tried to sell my property through them and they ......”
13th Apr 2021
reviewed by 'graham'
“Dan worked with us for over a year getting this sale done.We chose Dexters initially because we trusted his ......”
10th May 2019
reviewed by 'Engineer'
“The experience we had with Dexter's was truly stressful and painful. They were very accomodating at first in showing the ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £670,000 £2,100,000
Lettings 98% 92% £350 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
255 1 708 11 9 1 8 0 9 3
Areas covered
  • NW6
  • NW2
  • NW3
  • NW11
  • NW8
  • NW1
  • NW4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS
Rankings
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Estate agents
Letting agents
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“Advised on refurbishment and rented 3 flats within a very short ......”

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Dec 12,2012
Minithumbup
By: 'Ashrose'
Dec 12,2012
0 people found
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Advised on refurbishment and rented 3 flats within a very short space of time at a good rent. They were always available for help and advise. They were courteous and not pushy. I would recommend their service....
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“Martin and Wright offer very good efficient and professional service. ......”

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Dec 12,2012
Minithumbup
By: 'Olga'
Dec 12,2012
0 people found
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Martin and Wright offer very good efficient and professional service. Helpful staff. Overall I am very glad with the agency....
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“I have used Martin and Wright's services for the past 10 ......”

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Dec 12,2012
Minithumbup
By: 'mercier'
Dec 12,2012
0 people found
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I have used Martin and Wright's services for the past 10 years in both a sales and lettings capacity. In both cases they have proved to be very efficient and professional giving honest, realistic advice. As a consequence, our rental properties have never had significant unlet ...
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“We put an offer in on our rental property, and ......”

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Dec 12,2012
Minithumbup
By: 'RMoore'
Dec 12,2012
0 people found
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We put an offer in on our rental property, and Martin and Wright were really helpful in the backward and forward communication between us and the landlord. They struck a good balance of protecting the interests of both sides, and i think everyone was happy ...
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“Fast and efficient, the whole moving in process was stress ......”

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Dec 12,2012
Minithumbup
By: 'Ben'
Dec 12,2012
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Fast and efficient, the whole moving in process was stress free. We were in within a week and everything rolled smoothly....
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“We have a number of rental properties in the North ......”

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Dec 12,2012
Minithumbup
By: 'MW'
Dec 12,2012
0 people found
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We have a number of rental properties in the North West London area and we always use Martin and Wright even if they are not the closest agent to the property. My first point of contact is Jay Hayden who will immediately start the process ...
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By: Jay Hayden
May 12, 2013
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Thank you for your review. We do indeed try to do that bit extra and provide the best possible service ...

“I wold highly recommend Martin and Wright to anyone and ......”

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Dec 12,2012
Minithumbup
By: 'Schalk'
Dec 12,2012
2 people found
this helpful
I wold highly recommend Martin and Wright to anyone and have found them to be very professional, responsive, and accommodating....
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By: Chloe Martin
Nov 28, 2013
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Thank you Schalk, it was a pleasure dealing with you. ...

“Having let our flat out with Martin and Wright in 2008, ......”

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Dec 11,2012
Minithumbup
By: 'Shalini'
Dec 11,2012
0 people found
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Having let our flat out with Martin and Wright in 2008, based on the brilliant service we received from Jay Hayden, we did not hesitate to use them as sole agents in the sale of our property this year. Malcolm Ornstein has supported us throughout, providing ...
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By: Jay Hayden
May 12, 2013
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Thank you for your kind review Shalini. We've very much enjoyed dealing with you ...

“Jay is a very helpful agentHe made sure that our ......”

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Dec 11,2012
Minithumbup
By: 'Ahad'
Dec 11,2012
0 people found
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Jay is a very helpful agent He made sure that our tenancy agreement go smoothly without any problems. He always keeps his words and Is very reliable I strongly recommending dealing with him...
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By: Jay Hayden
May 12, 2013
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Thanks Ahad. We genuinely try to provide the best service possible ...

“Only dealt with Martin & Wright when making an offer to ......”

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Dec 11,2012
Minithumbup
By: '35'
Dec 11,2012
0 people found
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Only dealt with Martin & Wright when making an offer to rent the property. Did not play any further role. They were fine....
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“Jay and the team were very accommodating in not only ......”

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Dec 11,2012
Minithumbup
By: 'Dave'
Dec 11,2012
0 people found
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Jay and the team were very accommodating in not only showing properties that we had seen ourselves, but others that were potentially suitable that weren't available for viewing online. He has a strong knowledge of the area and its amenities, and I would highly recommend ...
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By: Jay Hayden
May 12, 2013
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Thank you for your kind review Dave. This is what we're all about ...

“The property at which I was a tenand was clean ......”

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Dec 11,2012
Minithumbup
By: 'Carlos'
Dec 11,2012
0 people found
this helpful
The property at which I was a tenand was clean and in good conditions, when a problem apeared, M&W and the landlord took care of it swifly. I had no mayor problems at all with the property. Dealing with M&W was always pleasant, ...
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By: Jay Hayden
May 12, 2013
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Thanks Carlos. This is the service we provide, honesty and efficiency ...

“Lee was excellent, friendly and efficient. I was shown a ......”

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Dec 11,2012
Minithumbup
By: 'Rhart'
Dec 11,2012
0 people found
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Lee was excellent, friendly and efficient. I was shown a great range of flats, all of which fulfilled our stated requirements. I appreciated that my time wasn't wasted on things way out of budget or that I would not be interested (as has been the ...
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“I have dealt with the agents for 7 years and have ......”

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Dec 11,2012
Minithumbup
By: 'Gillian'
Dec 11,2012
0 people found
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I have dealt with the agents for 7 years and have not got 1 complaint against them. Always willing to help even when it's not directly to do with them. A big thank you to Peter, Jay and the 2 Sues x...
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By: Jay Hayden
May 12, 2013
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Thanks Gillian. Its been a lovely 7 years dealing with you and here's to the next 7 (at least :)) ...

“Jay & Peter were renting my property out before Malcolm finally ......”

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Dec 11,2012
Minithumbup
By: 'Alps'
Dec 11,2012
0 people found
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Jay & Peter were renting my property out before Malcolm finally sold it a couple of years ago. They always found me a good tenant at what I considered to be the best possible rent and paperwork was always sorted efficiently without hassle! Great guys to ...
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By: Jay Hayden
May 12, 2013
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Thanks Alper. We rent your flats and you do our gas safeties! A good relationship! ...

“I used Martin & Wright both to find my tenant and ......”

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Dec 11,2012
Minithumbup
By: 'Louise'
Dec 11,2012
0 people found
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I used Martin & Wright both to find my tenant and they also currently manage the letting. The finding service was run by Jay. I really liked that he was completely professional but also gave more a personal service than you get from some of the ...
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By: Jay Hayden
May 12, 2013
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Thanks Louise. We do try and add that personal touch that we've noticed a lot of agents miss. A pleasure dealing with you ...

“My wife and I got our current property on Christchurch ......”

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Dec 11,2012
Minithumbup
By: 'Abhi'
Dec 11,2012
0 people found
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My wife and I got our current property on Christchurch Avenue through Martin and Wright in Jan-2012. Jay Hayden, the director of lettings and his team have been meticulous from the very beginning. Unilike many other agencies, they were not pushy. We provided them with ...
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By: Jay Hayden
May 12, 2013
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Thank you very much for your kind review ...

“I have dealt with this company for over ten years ......”

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Dec 11,2012
Minithumbup
By: 'Patricia'
Dec 11,2012
0 people found
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I have dealt with this company for over ten years and have always found the staff well-informed, attentive, helpful, efficient and professional. They have always ensured that stringent checks were carried out on prospective tenants and completed all legal and financial compliance procedures effectively. I ...
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By: Jay Hayden
May 12, 2013
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Thanks Patricia. Been a pleasure letting your property and we look forward to selling it! ...

“I have dealt with Martin and Wright for several years ......”

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Dec 11,2012
Minithumbup
By: 'Amanda'
Dec 11,2012
0 people found
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I have dealt with Martin and Wright for several years now and have always found them to be very professional, helpful and courteous. Often exceeding your expectations of what an Estate Agent would do....
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“Everything was fine really - a few bumps but in ......”

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Dec 11,2012
Minithumbup
By: 'CHARLES'
Dec 11,2012
0 people found
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Everything was fine really - a few bumps but in the end I would work with them again and Sophie was very polite and prompt....
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“Agent worked hard and found the tenants before it vacants. ......”

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Dec 11,2012
Minithumbup
By: 'hansa'
Dec 11,2012
0 people found
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Agent worked hard and found the tenants before it vacants. Help us to find good tenants. I am very pleased with their work and help....
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“Very trustworthy and honest. Go the extra mile to help ......”

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Dec 10,2012
Minithumbup
By: 'Melinda'
Dec 10,2012
0 people found
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Very trustworthy and honest. Go the extra mile to help when help is needed. A highly professional, amiable and dedicated service from the guys. I wouldn't use any other lettings agency in the area....
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By: Jay Hayden
May 12, 2013
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Thanks Melinda. Always a pleasure to be of service to you ...

“I am a landlord in the West Hampstead area and ......”

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Dec 10,2012
Minithumbup
By: 'Derek'
Dec 10,2012
0 people found
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I am a landlord in the West Hampstead area and Martin & Wright have been my agent for the last 6 years. In that time, they have always handled my affairs very efficiently. I have never had the property empty and they have always done their best ...
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By: [email protected]
May 12, 2013
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Thanks Derek. We now look forward to selling this property! ...

“Jay Hayden provided excellent service in showing my two bedroom ......”

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Dec 10,2012
Minithumbup
By: 'Brandon'
Dec 10,2012
0 people found
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Jay Hayden provided excellent service in showing my two bedroom garden flat in West Hampstead and in finding suitable tenants speedily and professionally....
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By: Jay Hayden
May 12, 2013
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Thanks Brandon. Was a pleasure finding you tenants and organising the paperwork ...

“I forget the names of who I spoke with at ......”

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Dec 10,2012
Minithumbup
By: 'Sam'
Dec 10,2012
0 people found
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I forget the names of who I spoke with at Martin & Wright but they helped us find a home at a time when we desperately needed one and in a climate where there are so few good ones. Our current landlord Jay Hayden is competent & ...
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By: [email protected]
May 12, 2013
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Thanks Sam although I'm the managing agent not the landlord! ...

“I am a longstanding Landlord and have used Martin and ......”

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Dec 10,2012
Minithumbup
By: 'Westbourne'
Dec 10,2012
0 people found
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I am a longstanding Landlord and have used Martin and Wright since their formation i believe about 6 years ago. I have confidence in their ability and judgement and they seem to come up with the results that I expect time and time again. Whilst I ...
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By: Jay Hayden
May 12, 2013
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Thank you for your kind comments Mr Sloane always a pleasure letting your flats ...

“I have been using Martin & Wright for a number of ......”

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Dec 10,2012
Minithumbup
By: 'M'
Dec 10,2012
1 people found
this helpful
I have been using Martin & Wright for a number of years to let out our properties in and around North London. Dealing with both Jay and Chloe at Martin & Wright is an absolute pleasure. They have always been extremely professional, keeping me updated and continuous ...
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By: Chloe Martin
Nov 28, 2013
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Thank you, it was great we could help you :) ...

“I have worked with Martin and weight for a few ......”

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Dec 10,2012
Minithumbup
By: 'Danny'
Dec 10,2012
0 people found
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I have worked with Martin and weight for a few years now and have only good things so say. I have found them have working, efficient, very effective and above all trustworthy. Special thanks to Jay Hayden who is my point of contact there....
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By: [email protected]
May 12, 2013
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Thanks Dan. Our pleasure to such a loyal client ...

“Martin & Wright have been our letting agents for the past 6 ......”

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Dec 09,2012
Minithumbup
By: 'Rosalind'
Dec 09,2012
0 people found
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Martin & Wright have been our letting agents for the past 6 years and we have found them to be excellent in both finding us tenants and assisting us when there has been any problems in the flat. We have recommended them to friends and would have ...
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“It wasn't easy deciding on which rental agent to use, ......”

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Dec 09,2012
Minithumbup
By: 'P'
Dec 09,2012
0 people found
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It wasn't easy deciding on which rental agent to use, but after meeting a few agents and listening to their 'pitch', I simply went with my 'gut feeling'. Why am I telling you this? It's significant, because the service I have received from Martin & Wright(...
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By: Jay Hayden
May 12, 2013
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Thanks Paul, we strive to be consistent ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters, London NW6 1LT



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