67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 07,2013
Jan 07,2013
1
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The agent was instrumental in helping us get the property, and was very supportive and informative the whole time. We really appreciated having someone we could trust guide us through the process....
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Jan 07,2013
Jan 07,2013
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I dealt with jay Hayden in may 2012 & found him to be professional & efficient with handling the letting. He would return my calls quickly & had everything in hand.
I would use him again without doubt....
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May 11, 2013
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Thanks Anoushka. Has been a pleasure to do business with you and look forward to future dealings ...
Jan 06,2013
Jan 06,2013
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Working with Jay was a wonderful experience, he was polite and very accommodating, he listened to my needs and ensure that i viewed only properties that fitted my requirements....
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May 11, 2013
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Thank you so much for your feedback - pleased to be of service ...
Jan 06,2013
Jan 06,2013
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He understood ours need and proposed us a short list for email. The time to fix a visit was very short: two days. He was very friendly, with "english humor", but extremly professional. We hadn't car so he drove us to visit the appartments. And ...
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Jan 06,2013
Jan 06,2013
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We had some troubles with water leaks and the agents reacted very fast to have it fixed: it was very efficient in the end.
Furthermore; Chloe and Sue respond very quickly to the emails (always the same day) and are always very helpful.
We are ...
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May 13, 2013
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Thank you for your possitive feedback - Best of Luck ...
Jan 05,2013
Jan 05,2013
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I have been using Martin & Wright to find new tenants for my flat for the past four years.
They are thorough in their processes, friendly in their approach and customer-service oriented.
They save me the hassle of identifying, vetting and contracting tenants, but they do ...
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Jan 05,2013
Jan 05,2013
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They are excellent. They have been very patient in answering my questions and their advice has been both efficient and relevant. Moreover, they manage to locate an excellent tenant for us during a very quiet time of the year. Very good work!...
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May 11, 2013
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Thanks Godfrey. You actually came to us via allagents.co.uk so pleased that we lived up to expectations! ...
Jan 05,2013
Jan 05,2013
1
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My experience with Ms.C.Martin was very positive.As an agent she was very helpful and professional,ready to answer to various practical questions and always punctual....
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May 13, 2013
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Thank you Barbara you choose a great flat for your Daughters in a fab location. - Best of Luck ...
Jan 04,2013
Jan 04,2013
1
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The agent was very available and helpful. She respected the criteria I described of the house I was looking for and helped me find something that would best match my budget and preferred location. She also gave me space to think about it and choose ...
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Nov 28, 2013
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Thank you for your feedback, I am pleased I was able to help. ...
Jan 04,2013
Jan 04,2013
1
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Friendly and efficient service with fast response times to queries. The properties they advertise are the properties that they have available - which is a raretiy with London letting agents!...
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Nov 28, 2013
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Thank you Warren, Pleased we are doing our job. ...
Jan 04,2013
Jan 04,2013
1
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Jay was most helpful in letting my flat and organizing the paperwork and deposit registration. The flat was slightly out of his catchment area however he still managed to act quickly and efficiently....
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May 11, 2013
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Thanks Jason - always happy to be of service and do things as they should be done! ...
Jan 03,2013
Jan 03,2013
0
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They have been quick to respnd to any queries i have had and have supported me in dealing with a tenant leaving. They are very accessible, professional and affable - i would definitely highly recommend them to other people....
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May 11, 2013
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Thanks Katie. Pleased we could be of service ...
Jan 03,2013
Jan 03,2013
1
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I dealt with Sophie on the flat viewing, she was professional and helped me to process the deposit payment when I made a decision on the spot to rent the property. Claudia handled the administrative details and was quick to respond whenever I had additional ...
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Jan 02,2013
Jan 02,2013
1
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I first approached Martin and Wright way back in 2011 with a view to engaging them as an Agent in letting my property in Hampstead. At the time the property was not completely ready for viewing, however, Jay made a point of keeping in regular touch, ...
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May 11, 2013
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Thanks Gregory - persistence is key ;) ...
Jan 02,2013
Jan 02,2013
1
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Lee met me at the weekend and showed me a number of flats suitable. Very friendly and helpful.
M&W have been responsive and accommodating (in terms of move in dates, etc), and a pleasure to work with.
Would certainly recommend them to friends and ...
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Jan 01,2013
Jan 01,2013
1
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Jay was very helpful.
He understood what I wanted and found me a great place to rent in only 1 day which was close to all the amenities I needed and in a super safe and lovely neighbourhood.
The apartment itself was exactly what I wanted ...
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May 11, 2013
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Thanks Froso. Pleased we could be of service and hopefully we can now find you somewhere new! ...
Jan 01,2013
Jan 01,2013
1
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I am extremely happy with the service provided at Martin & Wright in particular the two agents that dealt with my property Jay and Sue. Both were extremely helpful in understanding my needs, getting me the type of tenant I wanted and achieving the rent i ...
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May 11, 2013
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Thank you for your kind words Najma - always happy to help. ...
Dec 30,2012
Dec 30,2012
1
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Good service, paperwork was completed on time. A little quick in trying to lease the property, but in general works with the tenants....
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Dec 29,2012
Dec 29,2012
1
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As first time landlords, Jay has been very good at guiding us through the rental process and ensuring good reliable tenants are selected. If we have any questions Martin & Wright are happy to help when they can....
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May 11, 2013
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Thank you Felicity - pleased we could be of service and very happy that we've now sold the flat for you! :) ...
Dec 29,2012
Dec 29,2012
1
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The entire Martin and Wright team was wonderful to work with through our rental process. They were very accomodating to show us our property a few times before our final decision was made and give us details up front.
After our decision was made, we ...
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May 11, 2013
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Thanks Lane - all the best to you and your family ...
Dec 28,2012
Dec 28,2012
1
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Martin & Wright have to date been very quick in finding tenants for the property and have been pro-active in attempting to get cash-flow positive arrangements in place (e.g. six monthly rental payments in advance). They have been very helpful in dealing with tenant issues/...
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Dec 28,2012
Dec 28,2012
1
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I have really only had very minimal dealings with the Agent in my five years at the property, mainly through the annual letter to confirm renewal of my tenancy. I have only needed to speak to someone 3 times and they were very helpful and sorted ...
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Dec 28,2012
Dec 28,2012
1
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Martin & Wright found a tenant very quickly at a slow time of the year and suggested a longer tenancy period (14 months) to avoid having the same problems next year, which was very good advice. They executed all the paperwork promptly and were helpful at all ...
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May 11, 2013
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Thank you for your kind review Steven ...
Dec 28,2012
Dec 28,2012
1
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I generally had a good experience with Martin & Wright Estate Agents. I had several issues with the property during the tenancy but this was related to the property management and not with the estate agents. Peter Martin was supportive when any issues arose and Susan ...
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Dec 27,2012
Dec 27,2012
1
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We rented our current property from Martin & Wright, who also manage the property on behalf of the landlord. When we moved in there was a fair amount of cleaning and maintenance required - Martin & Wright promptly resolved the issues once it was brought to their ...
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May 11, 2013
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Thank you for the kind review Shabnam ...
Dec 26,2012
Dec 26,2012
1
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I find the service provided by Martin & Wright to be excellent in every way. The staff are always available to provide advice and guidance....
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Dec 24,2012
Dec 24,2012
3
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The staff at Martin and Wright are very polite and friendly. The places we saw were within our budget. Once we decided which property to rent we were given a number of different options how to settle payment....
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Nov 28, 2013
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Thank you for your feedback. Glad we were able to help. ...
Dec 22,2012
Dec 22,2012
1
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I dealt with Sophie who arranged the viewing of the flat twice at my requested times and helped me with finding the suitable flat with a reasonable price. She was very easy to deal with and made it very easy without wasting a minute of ...
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May 11, 2013
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Thank you for the review Parya ...
Dec 22,2012
Dec 22,2012
1
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Martin and wright have always been very efficient at finding tenants for me. In addition they provide great value for money and are very responsive....
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Dec 22,2012
Dec 22,2012
1
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The people at Martin & Wright were really helpful when we moved in, they were always available on the phone and tried to accommodate us when they could. They are true professionals that will do their best to help you and give you the right advice....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
