67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
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Jan 15,2013
Jan 15,2013
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The agent was extremely helpful, very obliging and efficient and made finding a property in an unknown area of London easier than expected. He also provided really good local knowledge and was generous with his time....
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Jan 14,2013
Jan 14,2013
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we have been dealing with this agency for more than nine years. These people are always ready to help, very reliable and generally nice to speak to 8-)...
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May 11, 2013
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Thanks Maria - can't believe it's been 10 years since you moved in. A credit to your landlord ...
Jan 14,2013
Jan 14,2013
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I've always found Martin & Wright to deliver a high level of customer service with a honest and friendly approach. Jay has always made himself available and addressed any issues, concerns or questions quickly. I will definitely use them again and also recommend them to anyone ...
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May 11, 2013
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Thanks Chloe - always a pleasure to be of service :) ...
Jan 14,2013
Jan 14,2013
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We have been using Martin and Wright for the last ten years or more and have found them to be efficient and consistent and have had no problems with them finding us tenants. At times, when we have had no time and have been stuck ...
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Jan 14,2013
Jan 14,2013
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Jay Hayden is an excellent member of staff for Martin & Wright and always delivers as he says.
I will continue to us him for all furture rentals and no looking back!
Helen Hansom
Landlord in the NW6 area....
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May 11, 2013
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Thank you for your kind feedback Helen. The tenants have loved living in your flat and are lucky to have a landlady like yourself ...
Jan 14,2013
Jan 14,2013
1
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Chloe really took time to understand my needs and presented me a choice of suitable, in budget, options. The office staff were efficient, helpful and always a pleasure to deal with....
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May 13, 2013
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Thank you for your review and feedback. I am pleased to have found you a great property. ...
Jan 13,2013
Jan 13,2013
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All members of staff I dealt with were very friendly, always ready to assist and their response to queries and general inquiries was always prompt and very satisfactory....
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Jan 13,2013
Jan 13,2013
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Jay let my flat in West Hampstead. The tenants he found were excellent and very reliable and Jay did all the proper checks on them before recommending them to me. Jay was always very responsive when I needed to talk to him and provided good ...
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May 11, 2013
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Thanks Lili - we look forward to working with you again! ...
Jan 13,2013
Jan 13,2013
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I have always found Martin and Wright reliable, responsive, flexible and approachable. They have always done their best to sort any issues to make sure we are happy and our tenants are happy....
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Jan 12,2013
Jan 12,2013
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I found both Jay and Susan to be extremely curteous, helpful and efficient. They found a tenant for my rental property, and set up contracts/collected references etc. They managed my expectations well by giving me realistic goals of getting a tenant/rent, which they ...
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May 11, 2013
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Thanks Ayse - we look forward to future business with yourself ...
Jan 12,2013
Jan 12,2013
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Very professional service from Martin and Wright. I was initially surprised as I have experience with a lot of cowboy landlords and letting agents in the past. Very happy with the property, excellent landlady and well cleaned before we moved in....
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Jan 12,2013
Jan 12,2013
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I had a very limited time to find and move into an apartment and it became possible thanks to Sophie Henry and Danielle Binns professionalism, punctuality, responsiveness, friendliness, efficiency and honest advice. The lot Martin and Wright offered at that time was the most competitive ...
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Jan 10,2013
Jan 10,2013
1
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Very pleased to have gone through Martin & Wright to rent my accommodation. There was always someone helpful and enthusiastic on the other end of a phone and they're superb at keeping in touch and general correspondence. Particular thanks for their help on the occasion I ...
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May 13, 2013
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We pride ourselves on customer service and is great to hear such lovely feedback. Thank you Doron and Best of Luck. ...
Jan 10,2013
Jan 10,2013
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From our first meeting to our last the entire team at Martin & Write were friendly and professional. From driving us to and from viewings to making us always feel welcome in the office. it was all a very pleasant experience.
I would recommend them to ...
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Jan 10,2013
Jan 10,2013
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From our first meeting Sophie Henry was charming, funny and all the while very professional. She made me feel incredibly comfortable in fact in the short time we spent together she was more like a friend than a lettings agent. She offered completely honest advice ...
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May 11, 2013
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Thank you for your feedback Nathan - good luck with your studies! ...
Jan 10,2013
Jan 10,2013
1
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Have dealt with many agencies throughout London and must say Martin & Wright is without question the best I have come across! They were a pleasure to deal with from start to finish and really look to build relationships with tenants. Dealt with Chloe Martin in ...
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May 13, 2013
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Thank you Simon for your review. It was a pleasure dealing with yourself and your friends. The property is great. Thanks again ...
Jan 10,2013
Jan 10,2013
2
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Recently dealt with MArtin & Wright while finding a new flat with friends. We dealt with Chloe in the main and my frieds and I were very happy with the service we received. Quick viewings of the flat were arranged and Chloe and the team were ...
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May 13, 2013
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Thank you Tom, It was a pleasure dealing with you and your friends - Good Luck ...
Jan 10,2013
Jan 10,2013
1
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The service provided by Martin & Wright was excellent. They made the process of moving in and moving out so much easier. It was a pleasure to work with them and I would strongly recommend them....
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Nov 28, 2013
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Thank you for your review, Best of Luck in the future. ...
Jan 10,2013
Jan 10,2013
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Hello
The whole household found Sue to be very professional and most of all understanding and patient. When dealing with an agent at this location I always try to speak to Sue because I know she is honest and careing. You don't feel
as of ...
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Jan 09,2013
Jan 09,2013
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Excellent experience with Jay who is a keen listener and places the wants and concerns of the client first. He represents Martin & Wright wonderfully and I'd recommend him to anyone looking to let or rent in the area....
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May 11, 2013
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Thank you for your wonderful comments - this is what we're all about! ...
Jan 08,2013
Jan 08,2013
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I have found both Jay and Susan to be attentiatve and efficient in the handling of mattes concerning my property. Emails and telephone calls are answred quickly.
I will continue to use their company and I will aslo recommend them to friends...
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May 11, 2013
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Thank you Mr Silver! ...
Jan 08,2013
Jan 08,2013
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First time I came to the Martin & Wright was end of February 2012. I had to find a studio flat and I had only couple of weeks for that ., also my budget was limited. I left my contact details and information what kind of property I ...
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Jan 08,2013
Jan 08,2013
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Very good and quick in dealing with reletting property each year.
Have always been impressed in all my dealings and very competitive in their pricing too....
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“Marting & Wright provides an excellent customer experience through efficiency and ......”
Jan 07,2013
Jan 07,2013
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Marting & Wright provides an excellent customer experience through efficiency and quality of their service. This is supported by effective communication and customer focus. Chloe Martin proved invaluable in finding new tenants when we had to suddenly vacate in the middle of term. Furthermore, Jay Hayden ...
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Nov 28, 2013
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Thank you Kasia, best of luck. ...
Jan 07,2013
Jan 07,2013
2
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Martin and Wright provided me with first rate service. I was under time pressure to find a property and they listened to my needs, found a place that perfectly marched my requirements and worked efficiently to complete the necessary documentation. I can recommend their services ...
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Nov 28, 2013
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Thanks Steven, Pleased I was able to help you and hopefully help you find a property to buy in the future. ...
Jan 07,2013
Jan 07,2013
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This is the first agency I have dealt with in London that have been helpful and haven't tried to rip us off.
Always quick to help when we have a problem....
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May 11, 2013
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Thank you for your feedback. We certainly strive not "rip people off" and provide a decent service ...
Jan 07,2013
Jan 07,2013
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Jay is ever helpful from the beginning of the moving process to well after the formalities are over. happy to help when we've had problems with our landlord not being competent in doing her own job.
its good to know that he's willing to go ...
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May 11, 2013
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Thanks Anthony. We're always willing to help should it be needed ...
Jan 07,2013
Jan 07,2013
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They are very kind and nice. They responded to my enquiries very fast, even when they were off work. They worked efficiently and patiently when dealing with my contract problem. I would like to use this property agency again....
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Jan 07,2013
Jan 07,2013
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Jay handled all aspects of the rental transaction with professionalism. He replied very quickly to all queries and was generally available at the end of the phone. When he was not there, he would always come back to me promptly when I left him messages ...
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May 11, 2013
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Thanks Daniel - pleased to be of service ...
Jan 07,2013
Jan 07,2013
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The agent was very helpful in securing the apartment and making sure everything was all set when I moved in. Will definitely use again!...
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May 11, 2013
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Thanks Sabrina - look forward to helping you again! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
