West Hampstead, London, NW6
4.7/5, 1005 reviews
98% recommended
67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ... show more Previously Martin & Wright...

Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.

We specialise in quality Sales, Rentals and Management within Central and North West London.

Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.

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Latest Reviews

View all Reviews 1005
10th Mar 2023
reviewed by 'Rod'
“Dexters, by active marketing of our flat, have made our sale relatively stress free. Their representatives were punctual, polite and ......”
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
“Peter helped with both the sale of our family home but even more with our efforts to find a new ......”
11th Apr 2022
reviewed by 'poor service'
“The branch manager cricklewood incompetant and disorganised manager sl and was the mist miserable agent who is unfriendly and miserable. ......”
2nd Aug 2021
reviewed by 'Phil'
“Strongly advise dealing with Dexters in Cricklewood for property sales. I tried to sell my property through them and they ......”
13th Apr 2021
reviewed by 'graham'
“Dan worked with us for over a year getting this sale done.We chose Dexters initially because we trusted his ......”
10th May 2019
reviewed by 'Engineer'
“The experience we had with Dexter's was truly stressful and painful. They were very accomodating at first in showing the ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £670,000 £2,100,000
Lettings 98% 92% £350 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
255 1 708 11 9 1 8 0 9 3
Areas covered
  • NW6
  • NW2
  • NW3
  • NW11
  • NW8
  • NW1
  • NW4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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“I think that all agents should aspire to be like ......”

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Jan 31,2013
Minithumbup
By: 'm.madar'
Jan 31,2013
0 people found
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I think that all agents should aspire to be like malcolm and jay -they are efficient ,customer focused and dont make broken promises .They also both know the area extremely well and set realistic expectations and are not pushy.I think the big established agents ...
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By: Jay Hayden
May 11, 2013
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Thank you for your feedback Miriam. It's been an absolute delight to do business with you and we look forward to plenty more ...

“We always use Jay when renting our West Hampstead property, ......”

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Jan 30,2013
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By: 'Melinda'
Jan 30,2013
0 people found
this helpful
We always use Jay when renting our West Hampstead property, He has a very helpful, pleasant manner and totally understands all elements of his job. His quick, no nonsense approach gets positive results and he appears to have a solid team supporting him. We have ...
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By: Jay Hayden
May 11, 2013
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Thanks Melinda - it has been a pleasure dealing you and keep recommending us :) ...

“Martin & Wright were very helpful and quickly responded to all ......”

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Jan 30,2013
Minithumbup
By: 'pt'
Jan 30,2013
0 people found
this helpful
Martin & Wright were very helpful and quickly responded to all of our questions and delt well with arranging the tenancy over the Christmas vacation. One improvment would be more infomation included as standard so that first time renters felt more comfortable and didn't have to ...
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By: Chloe Martin
Nov 28, 2013
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Thank you for your feedback, We will look into this. ...

“I have known Peter Martin and Jay Hayden since 2003 when ......”

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Jan 30,2013
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By: 'Sergey'
Jan 30,2013
0 people found
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I have known Peter Martin and Jay Hayden since 2003 when they first helped us find our current property. They have been advising us on the property market ever since and have sometimes mediated in our dealings with our landlord....
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By: Jay Hayden
May 11, 2013
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Thank you Sergey. We wish all tenants were like you - 10 years in and the flat is still immaculate! ...

“I visited Martin & Wright on the evening of Monday 21st ......”

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Jan 30,2013
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By: 'James'
Jan 30,2013
0 people found
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I visited Martin & Wright on the evening of Monday 21st January 2013 to register for a rental property search. My search was very specific as I wanted to live in Honeybourne Road, Crediton Hill or Fawley Road. Jay and Sophie inidicated that they had just taken ...
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By: Jay Hayden
May 11, 2013
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Thanks James. Talk about timing and how things are meant to be! It was an absolute pleasure dealing with you ...

“We are currently commencing our third year in this property ......”

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Jan 30,2013
Minithumbup
By: 'Kristina'
Jan 30,2013
0 people found
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We are currently commencing our third year in this property and have always dealt with Susan Roberts who has always been more than accommodating and professional. its always a pleasure to deal with her....
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“I am impressed with the services provided and the fact ......”

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Jan 29,2013
Minithumbup
By: 'Kat'
Jan 29,2013
0 people found
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I am impressed with the services provided and the fact that everyone in the agency works as a team to provided a very rounded service and they are always upto speed with what is happening during the whole process....
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“We used M&W when looking for our student apartment. ......”

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Jan 28,2013
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By: 'Art'
Jan 28,2013
0 people found
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We used M&W when looking for our student apartment. It went fairly smooth although the keys could not have been released up until the moment the full payment was through, yet I guess this is a common thing on the London real estate market. ...
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“While we have been sometimes complicated tenants, Jay has always ......”

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Jan 28,2013
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By: 'Collin'
Jan 28,2013
0 people found
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While we have been sometimes complicated tenants, Jay has always been very responsive to our needs, getting back to us always within 24 hours and delivering on his commitments. We would be very happy to work with him again....
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By: Jay Hayden
May 11, 2013
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And we would be happy to work with you too! Thanks Colin. Hope the new dog is behaving himself! ...

“Excellent agent. Very attentive, good communication and negotiation skills. Delivers ......”

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Jan 27,2013
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By: 'Aychin'
Jan 27,2013
0 people found
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Excellent agent. Very attentive, good communication and negotiation skills. Delivers all he promises. I would not hesitate to work with him again....
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“We had a really positive experience with Martin & Wright. Chloe ......”

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Jan 25,2013
Minithumbup
By: 'Michael'
Jan 25,2013
1 people found
this helpful
We had a really positive experience with Martin & Wright. Chloe was very helpful and understanding as we had a difficult time deciding between different properties. Not pushy like estate agents can often be and always available to talk. When dealing with the paperwork, Dannielle was ...
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By: Chloe
May 13, 2013
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Thank you so much Michael for your possitive feedback. Great to hear! - Best of Luck ...

“They are very helpful, considerate team players. They getting back ......”

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Jan 23,2013
Minithumbup
By: 'Parizad'
Jan 23,2013
0 people found
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They are very helpful, considerate team players. They getting back to you on any matter pretty quickly; email responses are quick. They've got good manners and are precise in every respect....
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“The agent has truly gone out of his way to ......”

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Jan 23,2013
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By: 'ACh'
Jan 23,2013
0 people found
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The agent has truly gone out of his way to help me find a flat, and arranged many viewings to work around my very busy work schedule....
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By: Jay Hayden
May 11, 2013
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My pleasure, only doing my job! ...

“Very responsive and quick service. Would work with again and ......”

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Jan 23,2013
Minithumbup
By: 'Tenant'
Jan 23,2013
1 people found
this helpful
Very responsive and quick service. Would work with again and would recommend to a friend. Professional representatives and good service....
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By: Chloe Martin
Nov 28, 2013
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Thank you for your review. ...

“When initially viewing this property, I found that the agent ......”

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Jan 22,2013
Minithumbup
By: 'Florence'
Jan 22,2013
0 people found
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When initially viewing this property, I found that the agent was friendly, had a positive attitude and was very customer focused. The paperwork relating to this tenancy was managed promptly and efficiently. All communication following my move was then handled professionally and in a timely ...
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By: Chloe
May 13, 2013
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Florence, Thank you for your feedback it is lovley to know you were so happy with our service. It is greatly appreciated. ...

“Both Sophie and Chloe were really helpful with every aspect ......”

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Jan 22,2013
Minithumbup
By: 'ELENA'
Jan 22,2013
1 people found
this helpful
Both Sophie and Chloe were really helpful with every aspect of my stay in the property: moving in, signign the contracts and all the paperworks and also scheduling viewings for new tenants (always letting me know with a few days notice) when I decided to ...
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By: Chloe
May 13, 2013
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Thank you for your review Elena, you have been a great tenant. Good luck in the future. ...

“Martin & Wright were very helpful and efficient when it came ......”

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Jan 22,2013
Minithumbup
By: 'Michael'
Jan 22,2013
0 people found
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Martin & Wright were very helpful and efficient when it came to moving into out flat and when we came to leave the tenancy recently. They responded quickly to any concerns or questions we had and were always available to help us along the way. We ...
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By: Jay Hayden
May 11, 2013
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My pleasure - thanks for the feedback Michael ...

“I was very happy with Martin & Wright when i used ......”

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Jan 20,2013
Minithumbup
By: 'landlady'
Jan 20,2013
0 people found
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I was very happy with Martin & Wright when i used them to let my property almost two years ago. I felt they gave me a reasonable honest estimate of rental value. They did all the paper work thoroughly and prompted me of all i needed ...
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“The agent was organised throughout the whole process,and also ......”

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Jan 19,2013
Minithumbup
By: 'Georgina'
Jan 19,2013
0 people found
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The agent was organised throughout the whole process,and also very helpful with all my queries. I have dealt with terrible agencies in the past but felt very safe and secure with Martin & Wright. They were contactable around my busy work hours and very professional....
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“I took on my current property through Martin & Wright and ......”

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Jan 18,2013
Minithumbup
By: 'Tim'
Jan 18,2013
0 people found
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I took on my current property through Martin & Wright and Lee was the agent who supported me. He was excellent in comparison to the many other estate agents who I was working with at the same time in the West Hampstead area. Lee was friendly, ...
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“Jay Hayden and the rest of the team at Martin & ......”

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Jan 18,2013
Minithumbup
By: 'Yasmin,'
Jan 18,2013
0 people found
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Jay Hayden and the rest of the team at Martin & Wright were great to work with. Jay was quick to respond to our queries and acted with professionalism and integrity. Great results, thanks!...
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By: Jay Hayden
May 11, 2013
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Thanks Yasmin - likewise you have also been great to work with. We appreciate Landlords that co-operate with us and look after the tenant! ...

“Both Sophie (who showed us the flat) and Jay have ......”

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Jan 18,2013
Minithumbup
By: 'Lorenzo'
Jan 18,2013
0 people found
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Both Sophie (who showed us the flat) and Jay have been extremely helpful and always flexible in accomodating our reuests or needs. They spoke very clearly to us since the very beginning so that we did not have any surprise later on (something that happened ...
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By: Jay Hayden
May 11, 2013
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Thanks Lorenz - Great doing business with you and a great flat you took :) ...

“I dealt with them nice professional staff. I liked dealing ......”

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Jan 18,2013
Minithumbup
By: 'Fahad'
Jan 18,2013
0 people found
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I dealt with them nice professional staff. I liked dealing with them as they were trying to help by taking my requirement and offering me as much as they can to make me comfortable. At the end of my tenancy their manager Jay called and ...
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By: Jay Hayden
May 11, 2013
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Thanks Fahad. You and your wife were great tenants and kept the flat like a show home! ...

“The staff are obliging and expedited my requests and concerns ......”

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Jan 16,2013
Minithumbup
By: 'Azrin'
Jan 16,2013
0 people found
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The staff are obliging and expedited my requests and concerns with professionalism. They are well aware of specific timelines and ensured that issues were resolved efficiently. Should the agent(s)-in-charge is out of office,they would pass the my file to another colleague so ...
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“Everything from the first meeting was clearly expalined and dealt ......”

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Jan 15,2013
Minithumbup
By: 'Mr'
Jan 15,2013
0 people found
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Everything from the first meeting was clearly expalined and dealt with in a very professional manner as have all correspondences for the past 3 years. I took the first property they showed me loved the flat and the area....
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“My first time renting in London was with Martin and ......”

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Jan 15,2013
Minithumbup
By: 'Sarah'
Jan 15,2013
0 people found
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My first time renting in London was with Martin and Wright, and I hope all my future experiences are as good! Thanks Sophie Henry and Susan Whitmore for their comprehensive professionalism and understanding....
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“The service was fantastic !!! Any issue we had with the ......”

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Jan 15,2013
Minithumbup
By: 'Fanste'
Jan 15,2013
0 people found
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The service was fantastic !!! Any issue we had with the flat was dealt with right away, in the most efficient manner....
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“Jay & Chloe were extremely helpful in finding and arranging our ......”

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Jan 15,2013
Minithumbup
By: 'Jamie'
Jan 15,2013
1 people found
this helpful
Jay & Chloe were extremely helpful in finding and arranging our accommodation in West Hampstead. Responsive & efficient and a pleasure to deal with. Would use them again....
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By: Chloe Martin
Nov 28, 2013
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Thank you Jamie, Best of Luck in the property. ...

“The agent, Jay Hayden, found me an excellent tenant in ......”

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Jan 15,2013
Minithumbup
By: 'D'
Jan 15,2013
0 people found
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The agent, Jay Hayden, found me an excellent tenant in a short pace of time and at an attractive rent. The tenant was thoroughly vetted and proved to have a stable income, reliable with payments and keeps the property in a very good state. The ...
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By: Jay Hayden
May 11, 2013
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Thanks Don. Always a pleasure doing business with you ...

“Been dealing with Jay & Peter for over 10 years now and ......”

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Jan 15,2013
Minithumbup
By: 'Gary'
Jan 15,2013
0 people found
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Been dealing with Jay & Peter for over 10 years now and I can honestly say they are the best I have dealt with. Honest polite and always on the ball. Live up to their promises and no bs!...
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By: Jay Hayden
May 11, 2013
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Thanks Gary - it does help when you have a landlord that deals with everything as efficiently as you do! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters, London NW6 1LT



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