67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
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Latest Properties
No Properties
Feb 25,2013
Feb 25,2013
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We initially dealt with Susan who always replied to our emails and calls straight away, we had a very difficult landlord but Martin and Wright did their best to help throughout our tenancy. Thank you...
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May 11, 2013
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Thank you for your feedback Jocelyn. Susan tried her best during this difficult period for you ...
Feb 25,2013
Feb 25,2013
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Very impressed with the team at Martin and Wright. They found tenants for our property quickly and led the process efficiently and professionally....
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Feb 25,2013
Feb 25,2013
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The agent was quick at liaising with the landlord with questions, and excellent at explaining questions with the detail of the contract. Overall a professional and efficient approach....
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Feb 21,2013
Feb 21,2013
2
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I am extremely happy with the service I received from Lee Jacobs at Martin and Wright properties and would highly recommend them! I had heard so many horror stories of people trying to find a flat in London and had my guard up the whole ...
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Feb 21,2013
Feb 21,2013
1
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From booking a viewing to completing the move, I found Lee to be extremely approachable and helpful. The whole process has be made very easy by the staff at Martin and Wright...
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Feb 20,2013
Feb 20,2013
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I had a really good experience working with M&W, they found tenants for my place in less than a week's time. They were quick to respond to any request, and very efficient in their delivery. Overall I am very pleased with the service!!...
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May 11, 2013
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Thanks Yael. We personally were very pleased with this as you used to be a tenant and came back to us a landlord! ...
Feb 20,2013
Feb 20,2013
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I dealt with Susan Roberts in securing a tenancy, she was always polite when we spoke although there were times when there was a delay in responding to queries...
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Feb 20,2013
Feb 20,2013
2
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I am very pleased with my experience from Martin & Wright so far thanks to both Chloe and Lee who have been very helpful, attentive and efficient with regards to my property search.
I would definitely come back and ask to work with them if need ...
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May 13, 2013
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Thank you Niki for your positive feedback, we are always here to help thanks again. ...
Feb 19,2013
Feb 19,2013
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Martin and Wright were fabulous to work with. Jay went above and beyond to make sure we has a wonderful experience . We would definitl my recommend them and use them again....
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May 11, 2013
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Thanks Lauren. Was a bit difficult to begin with as their was a leak from upstairs effecting the bathroom however we got there in the end and we appreciate your patience! ...
Feb 18,2013
Feb 18,2013
1
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Chloe was very prompt at showing us the property and thorough at explaining it's features. Initially we felt a little rushed as she had to go to another viewing, but in reflection we had enough time to make our decision. There was a negotiation process ...
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May 13, 2013
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During our busy seasons we have to arrange a number of appointments last minute making back to back appointments. It was not my intention to make you feel rushed but you choose a great property. Thank you for your feedback and good luck. ...
Feb 18,2013
Feb 18,2013
1
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Jay and Chloe have been really helpful, both in helping me source a property initially, and now helping me sustain a positive relationship with my landlord. They have always been extremely efficient in answering queries and concerns I have had.
I would definitely recommend Martin ...
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Nov 28, 2013
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Thank you Sarah, It was a pleasure dealing with you. ...
Feb 17,2013
Feb 17,2013
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Martin & Wright were very understanding when it came to our criteria for our property search. They were also extremely efficient with regards to the finalising of the contract and have been able to attend to any issues encountered during our tenancy....
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Feb 16,2013
Feb 16,2013
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From agreeing to rent the property to moving in the whole process ran smoothly. Danuta and Susan were helpful with any questions I had. There was one estate agent who when I phoned that he did not understand what I was talking about when I ...
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Feb 15,2013
Feb 15,2013
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Our experience with Martin & Wright was fantastic. When we first moved to London, everything was new and completely different - M&W did a great job of making our transition seamless and immediately correcting any issue we had. (Example: On my first night in the ...
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Feb 14,2013
Feb 14,2013
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Promised to provide boxes to move out from my current property which I have rented by them but they withdrew, generally not very honest
However, I wouldn't discourage anyone from working with the agency as it manages a good portfolio of properties, they helped me ...
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Feb 12,2013
Feb 12,2013
1
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Chloe Martin took careful note of our requirements and showed us a number of excellent properties matching what we were looking for. Her manner was friendly and professional, putting us at ease over renting our first property....
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May 13, 2013
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Thank you for your wonderful feedback. Its great to know I found you a great flat. - Best of Luck. ...
Feb 12,2013
Feb 12,2013
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Sophie was very professional and extremely helpful in all of the aspects related to our tenancy. From the first viewing and throughout the whole process we felt that Sophie was doing her best to ensure everything goes smoothly. Amazing service and support. Thank you....
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Feb 12,2013
Feb 12,2013
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Lee was really helpful and funny and helped us to find a property to rent. He has been always available when needed....
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Feb 11,2013
Feb 11,2013
2
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I've used Martin & Wright twice now and cannot fault the outstanding level of service. They are friendly, responsive and not at all pushy. Chloe Martin especially is a pleasure to deal with. I found my new flat within a week of getting in contact and ...
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May 13, 2013
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Thank you so much for your kind review greatly appreciated, great to keep you as a tenant you a pleasure to deal with. ...
Feb 11,2013
Feb 11,2013
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I found both Jay and Susan both very professional and efficient. They were very proactive in getting the necessary done in order for a smooth letting transition. It is comforting to know that I have very reliable and trusted individual to handle my letting affairs ...
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May 11, 2013
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Thank you for your kind review Jack. Hope all is well in Oz! ...
Feb 10,2013
Feb 10,2013
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Good client care and communication skills. Kept us updated with all necessary and relevant information. Felt they acted for our best interest, unlike other agents in the area....
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Nov 28, 2013
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Thank you best of luck with your new property. ...
Feb 09,2013
Feb 09,2013
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They did respond immediately to any query we had regarding the tenancy
Friendly staff
Logical rent rates in comparison to other agencies in the area...
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May 11, 2013
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Thank you for your review Alexandros ...
Feb 09,2013
Feb 09,2013
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On one important occasion (deadline of renewing contract), the agent did not acknowledge that my email was received and being processed. If one cannot respond the same day on an email, it'd be nice to quickly acknowledge it - it takes only a second....
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Feb 09,2013
Feb 09,2013
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Very efficient, helpful, well informed and always at hand to repsond to any queries I had. Look forward to doing business again very soon....
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May 11, 2013
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Our pleasure! Thank you for the feedback ...
Feb 08,2013
Feb 08,2013
1
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Very efficient and answered all the questions we asked. Both agents were knowledge in their own area. The process was quick and easy....
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Nov 28, 2013
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Thank you for your feedback, Best of luck ...
Feb 08,2013
Feb 08,2013
1
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We used Martin & Wright to find our new rented flat and dealt with Chloe Martin and later Jay Hayden. They were very friendly and helpful for the most part, responding to queries and requests quickly. It would have been good if the office had been ...
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Nov 28, 2013
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Thank you for your review Patrick. ...
Feb 04,2013
Feb 04,2013
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We found Jay to be extremely helpful in fulfilling our requirements.
We would highly recommend Martin and Wright to prospective landlords - they were honest efficient and conducted all their dealings with utmost integrity...
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May 11, 2013
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Thank you for your review Andrew. Was a pleasure doing business with a landlord like yourself that has been so responsive ...
Feb 04,2013
Feb 04,2013
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Very happy with the agent. Everything went well and explained and kept to date. Very thorough and helpful always available when needed....
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Feb 03,2013
Feb 03,2013
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The agent was on the ball on matters such as changeover procedures, repair work needed , details such as inventory checks, cleaning before and after the departure of existing tenants, references and the lot..
Additionally, a better rent figure was negotiated....
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May 11, 2013
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Thank you Mr Patel. Our business relationship has now been for the past 8 years and we look forward to future business with yourself ...
Jan 31,2013
Jan 31,2013
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I dealt with Susan Roberts and Danuta Mirska, they have been kind and helpful and I have never had any problem. I had horrible experiences in the past with Estate Agents and Landlords, but this time I live in a quiet place, neighbours don't shout, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
