67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 27,2013
Apr 27,2013
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Very helpful with any queries we had about our contract. Responded quickly. Everything in the flat as expected, except I advise you ask about the inventory list in advance so that you don't get any unnecessary furniture or piece of equipment....
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Apr 26,2013
Apr 26,2013
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Chloe did an excellent job showing me around a flat in North London, providing detailed and reassuring answers to my many questions. Securing the rental agreement for the flat was a smooth process and conducted in a professional and friendly manner. Chloe deserves this award ...
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Nov 28, 2013
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Thank you so much Charlotte, it is greatly appreciated. you were a pleasure to deal with ;) ...
Apr 26,2013
Apr 26,2013
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We have used services of Jay recently to find a flat for rent. Refreshingly for the first time in my life I came across an estate agent who was extremely professional and efficient. He took time to list to exactly what we wanted and with ...
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May 10, 2013
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Thanks Eugenia. Hopefully you will enjoy this flat as much as the last one I found you :) ...
Apr 26,2013
Apr 26,2013
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When I met Jay Hayden at the first viewing he was friendly, knowledgeable and genuinely keen for me to find the right property. He had 4 properties to show me that were all suitably within my price range and fitted my criteria perfectly. Jay drove me ...
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May 10, 2013
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Thanks Andrew. Was great meeting you and hope you enjoy your new home ...
Apr 26,2013
Apr 26,2013
1
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I have been very impressed with the support and deadication shown by Chole and Ray at Martin & Wright in helping my boyfriend and I find a rented flat. In comparasion to other agents they were in contact frequently with new lettings and when it counted ...
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Nov 28, 2013
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Thank you for your review Laura, hope all is well and you are enjoying the property! ...
Apr 25,2013
Apr 25,2013
1
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She was very good in getting us into the property at short notice and sorting out the removal of old tenants....
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Apr 24,2013
Apr 24,2013
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My first dealings with Jay were in reponse to my online email enquiry. From initial contact Jay was very professional and went above and beyond to ensure that unlike so many other letting agents, he wasn't going to bombard me with useless, irrelevent emails or ...
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May 10, 2013
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This was certainly a race against the clock but I believe you chose a great flat in the end! ...
Apr 23,2013
Apr 23,2013
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They had the best 2 properties out of the 15 we viewed. The team were speedy and helpful, and incredibly thorough and professional (particularly regarding the contract)....
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Apr 22,2013
Apr 22,2013
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The entire letting process was explained clearly and ran smoothly. The agents were responsive, but at times they were also a bit abrupt in their communications and more tact with clients would be appreciated....
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Nov 28, 2013
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Thank you for your comments. I assure you it wasn't our intentions to be abrupt. Best Of Luck ...
Apr 22,2013
Apr 22,2013
1
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this helpful
Jay and Susan were very attentive during the move to my new rented home. They have been diligent with our needs, whilst being very polite and courteous both on the phone and my email....
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May 10, 2013
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Thanks Claudia. Has taken a lot of work to get the flat right so thank you for being so patient and co-operative ...
Apr 22,2013
Apr 22,2013
1
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Friendly service from first contact. Spend very much time for showing us around. Kind and helpfull. Very competent. Explained us all details of the tenancy contract....
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May 10, 2013
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Thanks Jens. One of my all time favourite deals......was worth staying at the office later than normal on that Saturday and even better when I picked up keys from Foxtons (once the deal was agreed)!! ...
Apr 22,2013
Apr 22,2013
1
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Jay Hayden at Martin Wright, was both professional and helpful, in finding me a tenant and to ensure everything went smoothly. After a very bad experience with my previous agent Green & Co, Jay was very supportive and gave me cofidence in renting my property with ...
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May 10, 2013
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Thanks Patricia. I believe the tenants are extremely happy after we got all the works done ...
Apr 22,2013
Apr 22,2013
1
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Agent was very helpful in showing us around properties and finding the right place for me. The follow up of making things happen has been very useful....
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Nov 28, 2013
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Thank you Ed for your Feedback. ...
Apr 19,2013
Apr 19,2013
1
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Chloe has been extremely helpful and knowledgable in taking us through the tenancy process. From viewing the flat to moving in, Chloe and the team have been a great help....
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Nov 28, 2013
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Thank you Joe, it was a pleasure dealing with you. Best of luck. ...
Apr 19,2013
Apr 19,2013
1
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Chloe was one of the most helpful estate agents I've dealt with in London. She was very attentive and informed. She bent over backwards to make sure I was able to get the flat that I wanted despite there being huge interest. I am indebted ...
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May 14, 2013
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All in a days work! Thank you so much for your kind review. It is most appreciated. ...
Apr 18,2013
Apr 18,2013
2
people found
this helpful
this helpful
Chloe and Jay were amazing. They were patient with me as I was coming from the US and dealing with all that comes with that type of move. They were kind, helpful and very accommodating.
I would highly recommend them!!...
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Nov 28, 2013
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Thanks Emmie, for the recommendations, you were a pleasure to deal with. ...
Apr 18,2013
Apr 18,2013
1
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Extremely helpful service & advice for my son who is renting his first property in London. Short timescale to fit with new job. Rapid identification of suitable properties and happy to drive my son around to find the right choice.
Very happy with outcome...
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May 10, 2013
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Thanks Dena. Was nice we could look after your son especially as you were recommended to us. We wish him luck with his new job ...
Apr 17,2013
Apr 17,2013
3
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Really helpful from the moment I was in contact with them. Agreed to meet me and show me a range of properties on very short notice. Answered all the questions I had without hesitation. All the paperwork was done efficiently and quickly. The staff are ...
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Nov 28, 2013
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Thanks Alex Hope all is well and your enjoying the property. ...
Apr 17,2013
Apr 17,2013
2
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Agents were very speedy at getting back to us, but I felt under a lot of pressure to have forms in IMMEDIATELY and the tone at which this was dealt with was less appealing: at times I felt incredibly patronised.
Chloe's choice of flat for ...
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Nov 28, 2013
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Thank you for your comments which have been taken on board. We are sorry you felt rushed and patronised it certainly wasn't our intention, we aim to under go the process as quickly and efficiently as possible. ...
Apr 16,2013
Apr 16,2013
1
people found
this helpful
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Based on our profile, Jay Hayden showed us exactly the kind of property we were looking for. We didn't waste time for looking at properties which didn't meet our most relevant requirements (this experience we had unfortunately made with other estate agent companies before). He ...
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May 10, 2013
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Thanks Birgit. One of my favourite ever deals and the fact you co-operated so quickly and efficiently also helped us push the deal through. Nice beating KFH and Foxtons to the deal :) ...
Apr 15,2013
Apr 15,2013
1
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Jay and colleagues were efficient, courteous and reliable during the application/completion process. Jay took time to confirm our requirements and made sure that they were met....
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May 10, 2013
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Our pleasure - just doing our job as best we can ...
Apr 12,2013
Apr 12,2013
1
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I have death with Martin & Wright on and off for over 7 years, they have placed me into 3 different rental properties in the West Hampstead area.
Moving is stressful enough as it is and every time I have moved Jay Hayden has been incredibly professional, knowledgable ...
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May 10, 2013
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Thanks Belinda. Can't believe it's been 7 years! Always a pleasure :) ...
Apr 11,2013
Apr 11,2013
1
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Jay from Martin & Wright was a pleasure to deal with. He is pleasant and always helpful. He provided all the information I needed, prior to my move, in a timely manner and went out of his way to ensure that my move was as seamless ...
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May 10, 2013
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Thanks Arlene. Hope you enjoy your new apartment ...
Apr 10,2013
Apr 10,2013
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I dealt with Jay personally on two occasions and he was reliable, efficient and sharp which was particularly appreciated when I was on a tight deadline. He was professional and I knew I could rely in him....
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May 10, 2013
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Thanks Emily. Always a pleasure ...
Apr 10,2013
Apr 10,2013
1
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Chloe was really great when helping us sort out our tenancy agreement, she made sure we knew exactly what to sign and when/how much we needed to pay. Made the whole experience a lot easier!...
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May 14, 2013
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Thanks Becky! I really appreciate your review. ...
Apr 10,2013
Apr 10,2013
1
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Jay was responsive thorough and spent time with us. He had a friendly persona and made us feel at ease....
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May 10, 2013
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Thanks for your feedback Charlotte ...
Apr 10,2013
Apr 10,2013
2
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We dealt with Chloe in the office who was well informed about all of the properties; she was also helpful and efficient concerning procedures and requirements; this was particularly helpful to us as we have come to the area for medical treatment and the whole ...
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Nov 28, 2013
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Thank you and best of luck. ...
Apr 09,2013
Apr 09,2013
1
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During my stay at Belsize Park I have been pleased with the service provided by Martin and Wright. Chloe Martin has
been really helpful in finding a suitable apartment for me....
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May 14, 2013
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Thank you for review! We are always here to help! ...
Apr 09,2013
Apr 09,2013
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I overpaid my rent for 6 months as I was oo busy to cheque my bank balances, this was picked up by Martin Wright and my money was paid back into my account over £1200 with in 24 hours...
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May 10, 2013
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Always our pleasure Marc. Honesty is best policy!! ...
Apr 09,2013
Apr 09,2013
1
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Chloe and Jay have been consummate professionals throughout my entire tenancy and if it were not for the fact I was relocating away from West Hampstead altogether I would use them again and again. They are always punctual, polite, knowledgeable and do what they say ...
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Nov 28, 2013
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Thank you Mark, best of luck. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
