67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jun 13,2013
Jun 13,2013
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Efficient, professional service, friendly decorum. My housemate rates the agent in question highly also for years of good service. Prompt response to enquiries....
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Jun 10,2013
Jun 10,2013
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I never usually bother to write these kind of reviews, but there are a lot of bad estate agents in London and I feel it is important that prospective landlord and tenants have an impartial account of my experience of using this company.
I usually ...
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Jul 15, 2013
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Thanks Charlie and good luck with the new job ...
Jun 05,2013
Jun 05,2013
2
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Very happy with the service that Martin & Wright have provided so far. Chloe was very helpful with the viewings and Claudia made the process around the paperwork and references very straightforward. A very professional service and the package that they sent over to welcome us ...
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Nov 28, 2013
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Thanks Jon, you were a pleasure to deal with. Best of Luck. ...
Jun 04,2013
Jun 04,2013
1
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I'm pleased with the service I've received with Martin & Wright so far - from the initial viewings, competitive fee structure, paperwork co-ordination through to the moving date. A nice touch was their moving in parcel. A positive experience compared to your typical London lettings agency, ...
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Nov 28, 2013
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Thank you for lovely feedback! I am so pleased I was able to help! ...
Jun 04,2013
Jun 04,2013
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Superb, thoughtful and efficient service from Jay Hayden and Susan Whitmore of Martin & Wright of West Hampstead.
I was very pleased with the level of service provided in the recent letting and management of my flat including the renovation of a bathroom. Jay & Susan took ...
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Jun 04, 2013
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Thank you for a great review Gregg. Always helps when we work with a landlord who is so co-operative and responsive to matters. Hope to see you when you visit London! ...
Jun 04,2013
Jun 04,2013
1
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Very helpful and efficient. Prompt answers to queries and communication with landlord. All members of staff were friendly and polite....
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May 31,2013
May 31,2013
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Jay was very helpful in organizing viewings of the flat we were interested in and liaising with the owner. He kept us up to date at all times and once we had been accepted as tenants things ran fairly smoothly and we moved in.
A ...
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Jun 01, 2013
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Thank you for your feedback Katharine. Lets hope the sun comes out so you can enjoy the garden!! ...
May 18,2013
May 18,2013
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I have just renewed my tenancy for a third year and have been very happy with the service at Martin & Wright. I haven't had any problems with the property so haven't had any experience of how Martin & Wright deal with disputes, but have felt very ...
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May 18,2013
May 18,2013
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I have been dealing with Jay Hayden in the process of finalising my tenancy at the property, after it had been sold. Jay has made sure that both my flatmate and I have stayed informed as to the stages at which the sale was, though ...
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May 19, 2013
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Thanks Dora. Good luck with the move ...
May 14,2013
May 14,2013
4
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Unscrupulous agent -- DO NOT USE! Aggressive sellers. Pushy. Ask for rent before it is due. Slow to return prepaid rent at the end of the lease. Try and charge for everything under the sun. Attempt to take money out of your deposit on behalf ...
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May 10,2013
May 10,2013
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I dealt with Martin and Wright for the last 4 years as a tenant and they were always very professional, they found me a really nice to place to live and the transaction was very smooth, I would highly recommend them to someone looking for a ...
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May 10, 2013
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Thanks Didier. Good luck with your new home it was a pleasure having you as a tenant ...
May 10,2013
May 10,2013
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We used Martin and Wright to view several properties before choosing our current property with them. They were all very helpful and listened to our requirements and feedback during viewings. Jay has always been friendly and happy to help and Susan deals with queries efficiently....
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May 10, 2013
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Thanks Becky! Always nice dealing with good tenants :) ...
May 07,2013
May 07,2013
1
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Good sales service, pleasant and honest during the viewing. Problems in the communication of issues on a timely basis - chasing 1 month rent 3 days before we moved in staing it was late, asking for deposit before they would order furniture. Small hiccups took away from ...
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May 07,2013
May 07,2013
1
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I contacted Sacha through Zoopla. He was very attentive and told me the properties the agency had to rent based on my budget and zone preferences. He also called me to speak about them.
When we went to see the places, it was very fast ...
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May 04,2013
May 04,2013
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I've been dealing with Jay and Sasha and they have been very helpful to me. I would recommend this agency....
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May 10, 2013
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Good luck with the flat and your new business venture ...
May 04,2013
May 04,2013
2
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I would most definitely recommend Martin and Wright estate agent to anyone looking to rent in NW3/6. My thanks goes to Jay and Chloe who provided me with great help to grab a deal.
Service was not pushy.
I would use them again myself.
All ...
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May 20, 2013
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Thank you so much for your review! Best of Luck. ...
Apr 30,2013
Apr 30,2013
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I was urgently looking for a flat, and with the help of Jay and Claudia they managed to get me into a suitable property within 2 weeks. Jay was extremely helpful in emailing me suitable properties to view and understood that I am unable to answer ...
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May 10, 2013
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Pleased we could be of service :)
Good luck in your new home ...
Apr 30,2013
Apr 30,2013
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Jay is very efficient and helped us close the deal with minimum time. Like that he has a sense of humour too....
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May 10, 2013
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Thank you for your review...... Good to hear I have a sense of humour amongst my "letting agent" skills :) ...
Apr 30,2013
Apr 30,2013
1
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The agent was very professional from start to finish, arrived on time and was very pleasant, answering all of our questions about the property and elaborating on her answer where necessary. I also found that she was very receptive to our requests and tried her ...
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May 20, 2013
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Thanks so much Rhys! Good Luck! ...
Apr 30,2013
Apr 30,2013
2
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Having used numerous agents over the past few years, I was pleasantly surprised at my experience with Martin & Wright. Chloe Martin was extremely helpful, professional and likeable - resulting in a hassle free and enjoyable property search. Everything was completed in a highly efficient, quick ...
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May 20, 2013
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Thank you so much! Enjoy the Flat :) ...
Apr 29,2013
Apr 29,2013
2
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Chloe has been great and always very responsive. She helped me work out financially what I could afford and helped prioritise what I was looking for in my search so that I was happy with the result. I have no complaints!...
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May 24, 2013
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Thank you very much Helen - Best of luck in the future! ...
“Great support, great reactivity.Excellent managementAlways find solutions to make ......”
Apr 29,2013
Apr 29,2013
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Great support, great reactivity.
Excellent management
Always find solutions to make things happen
Great relationship so this was really a great experience for us as we moved from France to UK...
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May 10, 2013
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Thank you Baptiste. Always nice dealing with decent friendly people :) ...
Apr 29,2013
Apr 29,2013
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Jay was a brilliant person to deal with, and Martin & Wright in general were a pleasure. Specifically Jay helped us through a very difficult situation with an appalling landlord. He was professional, courteous, and happy to help. A great service from a great agency....
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May 10, 2013
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Thanks Mike - pleased I could be of help ...
Apr 29,2013
Apr 29,2013
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Martin& Wright offer excellent back up service to landlords that cannot be around at all times in all areas of the business... Excellent maintenance help, deposit protection, excellent tenant and landlord communications...
competeive commission's structure. As a Landlord I have used them for over 10 years ...
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May 10, 2013
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Thanks Benjamin. We enjoy letting your flats! ...
Apr 29,2013
Apr 29,2013
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The two Susans have managed my tenancy over the last 4 years and ensure all contract elements and any maintenance issues were resolved quickly and to my satisfaction....
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Apr 29,2013
Apr 29,2013
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At all stages of the lettings proceedure, Chloe was incredibly helpful and accommodating in all requests. Indeed she managed to renegotiate a dramatically new start date to fit in with our needs and ensured that the whole process was without issue. Many thanks Chloe, was ...
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May 24, 2013
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Thank you for your review Allyn - Best of Luck ...
Apr 29,2013
Apr 29,2013
2
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Chloe found me my first flat in London. I am delighted with my new place, Chloe made it easy and fun flat hunting. She even helped me visualise the space.
I found Chloe very reliable and friendly, and I have been recommending Chloe and the ...
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Nov 28, 2013
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Thank you so much for the recommendations. I am so glad your happy with the flat. :) ...
Apr 29,2013
Apr 29,2013
1
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Guys at Marting & Wright are very helpful and quite efficient when it gets to draft a contract, collect references and manage your move. good website with proper description of flat. Would recommend them, however they are slightly expensive and would suggest them to help tenants ...
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Apr 27,2013
Apr 27,2013
1
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Both Chloe and Jay were really helpful and made our move easy. They were knowledgeable of the area and understood what we were looking for straight away....
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Nov 28, 2013
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Thank you Hannah, Hope all is well in the flat. ...
Apr 27,2013
Apr 27,2013
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To whom it may concern
Dear Madam or Sir,
Hope all is well
The staff members of Martin & Wright provide a good service in the West Hampstead area. I've been with this agency for 3 years.
Thank you
Kind regards,
Peter...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
