67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
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Aug 10,2013
Aug 10,2013
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I found Yolanda Doffman very caring, helpful and attentive. Almost immediately arranged a viewing on the same day and although i have requested a viewing for the property above she had found other properties in the same area.. I was looking for a pet friendly ...
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Nov 28, 2013
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Thank you so much for your lovely comments, I hope you are enjoying your flat and your lovely little doggy. ...
Aug 09,2013
Aug 09,2013
1
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Very impressed with the standard of service from Martin and Wright and would be happy to recommend more than two of their staff if it was possible. They gave us good advice when seeing the property initially, answered our (very many) questions and generally treated ...
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Nov 28, 2013
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Hi Alex, Just wanted to thank you for your lovely comments, glad I was a help to you and hope you are both very happy and settled in your home. ...
Aug 07,2013
Aug 07,2013
1
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Martin & Wright has provided to us a very good service. All the menber of the staff are efficient and very commited with their work.
Chloe, Susan and Jay were very helpful, friendly and professional in the hole process.
We strongly recommend Martin & Wright....
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Nov 28, 2013
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Thank you Maria for your recommendation. It was a pleasure dealing with you. ...
Aug 06,2013
Aug 06,2013
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From my first dealing with Sacha he has been very keen to find me a property and has frequently kept in touch with me to notify me about new properties.
Jay has acted very professionally and responsively to my questions and requests and any issues ...
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Nov 28, 2013
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Thanks Laura. Hope you're enjoying the flat :-[) ...
Aug 05,2013
Aug 05,2013
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Good service, very quick and reachable. They found me the property which suited my needs and were quick in dealing with my concerns....
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Nov 28, 2013
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Thanks Zach, hope it's all going well ...
Aug 04,2013
Aug 04,2013
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The whole process of renting a property can seem daunting at times, but Jay and Chloe were very helpful, friendly and professional through the whole process from start to finish, making it a lot easier to deal with. Our landlord was also fantastic and accommodating, ...
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Nov 28, 2013
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Your so welcome. Thank you for being such a great tenant and keeping your property in such great condition. ...
Aug 04,2013
Aug 04,2013
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thanks for your help and efficiency in our recent move. we appreciate your support. Did find a few procedure a bit strange....
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Nov 28, 2013
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Thank you for your feedback - Best of Luck in your new home. ...
Aug 04,2013
Aug 04,2013
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After using a number of agencies in the West Hampstead area and finding the agency and the staff not as accommodating as we hoped, we came across Martin & Wright. Chloe is who we dealt with - she was quick and offered us alternative properties to ...
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Nov 28, 2013
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Thank you so much, I am pleased to have got there in the end and found you a great property! ...
Aug 03,2013
Aug 03,2013
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Yolanda and Jay were super helpful. Yolanda was able to show and secure our #1 preference and then gave us a ride in her shiny blue mini. Jay talked us through the lease clearly and made the process extremely straight forward....
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Nov 28, 2013
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Hi, thank you so much for your very nice words, I was so happy to meet you both it was great fun finding you a property.Hope you are as happy as when I met you. ...
Aug 01,2013
Aug 01,2013
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They were very helpful in finding us the right property and getting it in our price range. Thank you Martin and Wright....
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Nov 28, 2013
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Thank you, I am so pleased to have helped you. ...
Jul 26,2013
Jul 26,2013
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A professional yet very friendly service. Yolanda was very helpful in finding the right property for us, and Sacha was great in showing us the property in the relaxed way that we wanted to see it for our specific needs. Chloe has been very good ...
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Nov 28, 2013
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Thank you Tim, the team were very happy to find you a property and help you out. Hope you are well and have settled in nicely. ...
Jul 26,2013
Jul 26,2013
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Martin and wright were extremely helpful when I was looking for a flat. After submitting my details to a letting a search engine Yolanda contacted me and asked me about what I was looking for - she took into accounts budget and requirements, and was ...
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Nov 28, 2013
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Hi Sarah, just wanted to thank you for your very kind words. It was a pleasure to meet you and help you to find what you were looking for. hope you are happy and well settled. ...
Jul 25,2013
Jul 25,2013
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Martin & Wright were very good, showed me multiple interesting properties and made the move happen with minimal fuss. Friendly and competent....
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Jul 24,2013
Jul 24,2013
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Professional service by jay hayden.He was very attentive and reported back on viewing progress. When the property was let, he especially went to help the tenant with locating where the key to services is positioned.
Susan is efficient and always prompt responding to queries.
...
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Nov 28, 2013
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Thanks Lisette. It does make life easier dealing with lovely landlady's such as yourself :-) ...
Jul 24,2013
Jul 24,2013
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I rented 110 Ornan Court through Martin Wright, I found the whole process to be reasonably efficient and not prolonged....
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Jul 24,2013
Jul 24,2013
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after agreeing the terms with the landlord Martin and Wright were very efficient to do all the necessary checks and prepare paperwork in time. nice website too. would suggest to be more on tenants' side during negotiations with the landlord especially taking into account the ...
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Nov 28, 2013
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Thank you very much for your review. We will always do our best to ensure the process is as professional as possible ...
Jul 22,2013
Jul 22,2013
1
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Chloe has been helpful each time when we are asking her for information and help regarding the flat. So far, we are happy with their service....
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Nov 28, 2013
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Thank you - Best of Luck ...
Jul 22,2013
Jul 22,2013
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We rented the property for 2 years. Jay has been our main contact throughout our tenancy, Sue carried out most of the background work (deposit, fees, documentation etc). Throughout the relationship, Jay has always been professional, friendly and has gone the extra mile (sending on post ...
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Nov 28, 2013
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Thanks Kate, shame to see a wonderful tenant leave! Good luck in your next place ...
Jul 22,2013
Jul 22,2013
1
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Friendly and Professional members of Staff. Happy wit the service and would use and recommend this agent in Particular the 2 members of Staff ( Chloe and Peter ) to others....
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Nov 28, 2013
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Thank you Leo, it was great dealing with you and look forward to doing many more deals in the future! ...
Jul 22,2013
Jul 22,2013
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Yolanda was very interested, simpatic, empatic and friendly. Looks like she really cares, I felt like supported with her.
Jay was very organized, supportive and always available. Everything runs in time and very organized. I'm very happy with martins & writters services....
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Nov 28, 2013
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Dear Tania, thank you so much for your review. It was great meeting you and helping you out with your property search. I really do love my job and making people very happy and I hope I did that for you. ...
Jul 22,2013
Jul 22,2013
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We are very happy with Yolanda and Jay's professionalism. Each one in different occasions was very keen to help us in order to find the best property according to our needs and to deal with all the legal issues. We felt very respected and supported ...
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Nov 28, 2013
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Hi Suzy, thank you for your lovely comments. Hope you have settled in nicely. ...
Jul 20,2013
Jul 20,2013
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Fast, positive experience. Chloe was professional and helped answer all of my questions, as well as advising and helping calculate living costs/bills....
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Nov 28, 2013
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Thank you Jonathan - Best of Luck ...
Jul 17,2013
Jul 17,2013
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I am delighted to write this review about the service i received from Martin & Wright. The property was listed with 2 other agents, but the service i received from the mentioned agency was exceptional and extremely professional. I will certainly be using this agency in the ...
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Jul 16,2013
Jul 16,2013
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Jay Hayden and the staff at Martin & Wright have been more than helpful in the year+ that we have dealt with them. From signing our original tenancy agreement, through our renewal process, and ultimately the termination of our tenancy, all parties at M&W have ...
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Jul 17, 2013
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Thanks Ben - you and Heather have been model tenants - shame to see you go! ...
Jul 15,2013
Jul 15,2013
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House hunting is never a fun process, how ever the team at Martin Wright have definatly impressed.
Far more flexible with viewings than their competitors & even offered a second viewing within days to help with our decision.
The offer & acceptance once again made simple & the ...
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Jul 15, 2013
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Thanks Sarah. Good luck with the move and hope to hear from you in the future ...
Jul 12,2013
Jul 12,2013
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My dealings with Martin & Wright over the past 3 years have been professional and satisfactory. We (my girlfriend & I) let a property through them in September 2010 and only vacated at the end of June 2013, to be honest, I have no complaints.
Initially we dealt with a ...
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Nov 28, 2013
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Thanks Steve you were also a pleasure to deal with keeping the flat in tip top condition throughout the viewing process. Best of Luck ...
Jul 02,2013
Jul 02,2013
1
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I'm pleased with the service Martin & Wright provided. Chloe was very helpful and suggested properties that fit exactly what we were after in terms of budget and features. Each property viewing did not feel like a waste of time. Her friendly and easy going approach ...
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Jul 11, 2013
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Thank you so much John for your kind review. - Hope all is well in the property! ...
Jun 28,2013
Jun 28,2013
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Jay helped us find a flat in West Hampstead. He is accommodating, flexible and professional. I would use his services again....
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Jul 15, 2013
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Thanks Mohnish - a pleasure dealing with you guys ...
Jun 21,2013
Jun 21,2013
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I and a new landlady - and decided to put my flat on with 3 agents in different neighbouring areas to my flat. Martin and Wright was much the best - from the first time I dropped off keys Jay Hayden was actively marketing the flat ...
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Jul 15, 2013
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Thanks Kate I'm pleased we made your 1st Landlord experience as pleasurable as possible! ...
Jun 17,2013
Jun 17,2013
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Very friendly and efficient. I found their communications prompt and made the whole process much easier. Considering that many letting agents have a reputation for avariciousness, Martin & Wright were also quite reasonable with their fees....
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Jul 15, 2013
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Thanks Ben it was a pleasure dealing with someone who also liked to make the process as simple as possible ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
