67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
Sep 21,2013
Sep 21,2013
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I am happy with the service i received, Jay was great to deal with and i would use them again.....
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Nov 28, 2013
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Thanks Sharon, hope you're having fun in NY! ...
Sep 20,2013
Sep 20,2013
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I approached Martin & Wright as I was interested in one of the rental properties they were offering.
A viewing was immediately arranged and they have been very informative and supportive throughout the process of securing the property.
What was even more surprising is the follow ...
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Sep 19,2013
Sep 19,2013
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Fantastic and quick response to instructions. They had the property on the market that day and had produced an impressive and attractive set of particulars with good photographs. Most of all managed to secure tenants for us quickly and dealt with all the necessary paperwork....
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Sep 19,2013
Sep 19,2013
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My overall experience with Martin & Wright - Jay and Chloe in particular - has been brilliant and surprising. Surprising because they don't fit the 'evil estate agent' stereotype: this team is genuinely helpful, efficient, responsive and trustworthy. M&W successfully marketed our flat, found good ...
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Nov 28, 2013
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Thank you so much for your kind review, it is greatly appreciated. Thank you so much for the recommendations. ...
Sep 18,2013
Sep 18,2013
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Yolanda was professional and very kind from the start from contacting the agent until finding the right place for us.
And the welcome pack that was sent from Martin & Wright was a nice considering moving is not always easy.
Thank you....
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Nov 28, 2013
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Dear Bev and Garry, it was a great pleasure to meet you and your beautiful daughter. I was so happy that we could help you find the right property . Hope you are settled and happy in you new home. ...
Sep 17,2013
Sep 17,2013
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Martin & Wright have been very helpful in understanding our needs and affordability in finding us the property we are currently living in. They have been very co-operative in helping resolve some minor issues we had with the flat....
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Sep 16,2013
Sep 16,2013
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Martin and Wright were extremely helpful in getting us our property. When we first met Yolanda we told her exactly what we were looking for in a property (which we were quiet particular about) and she was immediately on the case. She showed us a ...
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Nov 28, 2013
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Dear Joe and Mary, Firstly i would like to thank you for such a lovely review you gave us. Secondly it was a great pleasure to meet you and Joe, i had such fun showing you so many properties and i never thought that i would get exactly what you wanted BUT I DID and made me so happy!!!!! what made it even nicer is that both of you were Irish so i felt like it was a must to find you what you wanted. I really hope you are very happy and have settled in well. ...
Sep 16,2013
Sep 16,2013
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I was very pleased with the service received, Yolanda and Jay were easy to deal with, professional and friendly. Appreciated their quick responses to our emails, and also really appreciated being able to correspond via email as some other agencies wanted to call and discuss ...
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Nov 28, 2013
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Hi thank you for your review , it was a pleasure dealing with you . Hope you are well settled and happy in your home. ...
Sep 14,2013
Sep 14,2013
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All good, very informative, very helpful. When they didnt have the answers they went and sourced them quickly. They did their best to suit our needs and timings making the transition seamless and with little trouble....
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Sep 14,2013
Sep 14,2013
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Efficient, responded to emails quickly. Very helpful in agreeing to our requests of child proofing, furniture and painting certain bits of the property. Polite and professional service. Very happy and no complaints to date!...
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Sep 13,2013
Sep 13,2013
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Our experience of Martin and Wright has been very positive overall. Jay has been invaluable to us in our first few weeks in the property and has gone well beyond the call of duty in helping us to settle in. Many thanks for all of ...
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Sep 12,2013
Sep 12,2013
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After a few bad experiences with agents in the area we were thrilled to work with Jay Hayden and Sacha Freeman at Martin & Wright. They not only found us the perfect flat but worked tirelessly to make sure our needs were met in terms of ...
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Sep 04,2013
Sep 04,2013
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Positives:
Always helpful and accommodating
Friendly
Liked the welcome box we had when we moved into the property!
Good when arranging viewings of our flat (i.e. not pushy)
Negatives:
Long delays when being the 'middle man' and dealing with our landlords (this may have ...
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Sep 02,2013
Sep 02,2013
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I am satisified with experience as both an incoming and outgoing tenant. I was involved in an early release of a tenancy and the agency was very clear on the steps and actions required to manage the process as efficiently as possible....
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Aug 31,2013
Aug 31,2013
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Martin Wright were very kind in negotiating with the landlord to ensure we obtained the property we wanted over some other prospective tenants who were with another agency. They are quick to respond to any queries we have and very friendly....
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Aug 31,2013
Aug 31,2013
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I think it's easy for people to only complain and very few ever write a compliment, however after the excellent end to end service Jay gave, it's hard not to. Jay was absolutely fantastic, friendly yet professional, and even gave up his holiday time to ...
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Nov 28, 2013
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Thank you for a great review Richard! You did a better job selling the flat to prospective tenants than I did!! ...
Aug 31,2013
Aug 31,2013
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Martin and Wright were incredibly helpful and friendly. They made the experience of moving house stress free and enjoyable
I am also very happy that they are managing the property for us and have so far solved all issues swiftly and efficiently...
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Aug 29,2013
Aug 29,2013
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The team at West Hampstead were professional, courteous and went out of their way to find me the best flat in my search criteria. Both Sacha and Jay were fantastic agents who did their upmost to help me and I am impressed - highly recommend ...
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Nov 28, 2013
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Thanks Leon. Unfortunately we got let down on your 1st flat but found you a better 2nd option! Best of luck! ...
Aug 27,2013
Aug 27,2013
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After having a bad experience with another agent in the area I was very pleased to have found Martin and Wright. Being an overseas landlord it can be tricky getting the house ready for a new tenant, M and W were great in this process, ...
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Aug 23,2013
Aug 23,2013
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I have been a tenant with Martin and Wright for nearly 3 years now and was positively surprised by the professionalism and helpfulness of the agency staff and landlord as well as efficiency of the overall letting process.
Having just agreed to move flats within the ...
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Nov 28, 2013
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Thank you for keeping your property in such great condition made it very simple to re sent it. Best of luck. ...
Aug 22,2013
Aug 22,2013
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Yolanda and Jay have both been extremely friendly and provided an excellent service to me which has made my move much easier and certainly a lot more bearable than experiences I have had in the past. Would highly recommend them both! Thank you :-)...
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Nov 28, 2013
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Hi Mel, thank you for your nice review. It was a pleasure looking after you. Hope you are happy in your new home. ...
Aug 21,2013
Aug 21,2013
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Jay was really helpful in answering all my queries and addressing all issues that I had during the process. He's always responsive and his actions are very prompt.
Yolanda helped massively in ensuring I got the flat....
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Nov 28, 2013
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Our pleasure Anya - hope all is well ...
Aug 19,2013
Aug 19,2013
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excellent company, professional and always kept me up to date with the progress of the applicants.
Highly recommended and the staff cannot do enough for you (they even went to get me a tea from the local coffee shop as they had no milk!)
Mainly ...
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Nov 28, 2013
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Thanks Nick! We now ensure we've always got tea & coffee in the office ;-) ...
Aug 16,2013
Aug 16,2013
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I was very pleased with the service received, Jay was easy to deal with, professional and friendly. He picked up very quickly on the type of property i was looking for and viewings were arranged at times that were convenient, unfortunately while he was on ...
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Nov 28, 2013
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Thank you for your review Annick. Sorry to hear that you didnt appreciate the services of the others in the office whilst I was away. I'll ensure this is tightened up in future ...
Aug 16,2013
Aug 16,2013
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What was particularly helpful was proactive viewing arrangements and follow up. The whole process went very smoothly and efficiently. It could have been better if someone was present at the property at check-in (I had to collect the key from their office) and I think ...
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Nov 28, 2013
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Thanks Uni, your comments have been taken on board. We always ask tenant's to pick keys up from our office ...
Aug 15,2013
Aug 15,2013
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The M+W team were efficient and professional from beginning to end. They dealt with my strange circumstance of being out of the country for several weeks as we sorted the contract etc with flexibility and care. Thanks very much to the team....
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Nov 28, 2013
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Hi Kiki, i was very happy to be able to help you with your search. Hope you are happy in your home. ...
Aug 13,2013
Aug 13,2013
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Got on with letting property immediately and acted in a profession manner throughout. They kept landlord updated and dealt with all matters efficiently once a tenant had been sourced....
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Nov 28, 2013
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Thanks Mukhtiar for the opportunity in letting a lovely garden flat for you ...
Aug 12,2013
Aug 12,2013
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Martin & Wright,Found the previous tenant at my property, and carried out there duty for me and the tenant without any problems, a perfect service.
When my tenant gave notice to leave I was on vacation, and Between Peter Martin and Jay Hayden, They again ...
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Nov 28, 2013
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Thanks for your great review Stewart - it's been our pleasure ...
Aug 12,2013
Aug 12,2013
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I am very pleased with Jay Hayden he has been very helpul and easy to communicate with! Thank you very much....
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Nov 28, 2013
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Thanks Morgane. Good luck with your studies ...
Aug 12,2013
Aug 12,2013
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They were really helpful. They were good mediums between the landlord and I. Very caring, attentive and kept me updated. Everything was sorted out quite fast....
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Nov 28, 2013
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Hi Roshi, glad we were of help to you and hope you are happy in your home. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
