West Hampstead, London, NW6
4.7/5, 1005 reviews
98% recommended
67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ... show more Previously Martin & Wright...

Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.

We specialise in quality Sales, Rentals and Management within Central and North West London.

Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.

Contact Us

Latest Reviews

View all Reviews 1005
10th Mar 2023
reviewed by 'Rod'
“Dexters, by active marketing of our flat, have made our sale relatively stress free. Their representatives were punctual, polite and ......”
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
“Peter helped with both the sale of our family home but even more with our efforts to find a new ......”
11th Apr 2022
reviewed by 'poor service'
“The branch manager cricklewood incompetant and disorganised manager sl and was the mist miserable agent who is unfriendly and miserable. ......”
2nd Aug 2021
reviewed by 'Phil'
“Strongly advise dealing with Dexters in Cricklewood for property sales. I tried to sell my property through them and they ......”
13th Apr 2021
reviewed by 'graham'
“Dan worked with us for over a year getting this sale done.We chose Dexters initially because we trusted his ......”
10th May 2019
reviewed by 'Engineer'
“The experience we had with Dexter's was truly stressful and painful. They were very accomodating at first in showing the ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £670,000 £2,100,000
Lettings 98% 92% £350 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
255 1 708 11 9 1 8 0 9 3
Areas covered
  • NW6
  • NW2
  • NW3
  • NW11
  • NW8
  • NW1
  • NW4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Jay Hayden, who I believe is the manager was very ......”

Share on :
Apr 21,2014
Minithumbup
By: 'Sha'
Apr 21,2014
1 people found
this helpful
Jay Hayden, who I believe is the manager was very professional and helpful. Very nice experience of dealing with him. A couple of issues with the agency though: 1) Had to go all the way to their office to collect the keys when the flat I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very straightforward and ready to help - the exact way ......”

Share on :
Apr 19,2014
Minithumbup
By: 'Bob'
Apr 19,2014
0 people found
this helpful
Very straightforward and ready to help - the exact way I like the business done.Chloe and Jay - two agents who love and know how to do their job....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Chloe Martin
Oct 23, 2014
View all comments (1)
Thank you very much Bob, Best of Luck. ...

“Jay was very pleasant and willing to lend his advice ......”

Share on :
Apr 18,2014
Minithumbup
By: 'Anonymous'
Apr 18,2014
0 people found
this helpful
Jay was very pleasant and willing to lend his advice and responded to correspondence promptly and always made himself available....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jay was very helpful and welcoming throughout the process - ......”

Share on :
Apr 17,2014
Minithumbup
By: 'Evija'
Apr 17,2014
0 people found
this helpful
Jay was very helpful and welcoming throughout the process - from arranging to showing the property. He arranged few viewings for us in the same time to save our time and give us options. Jay have great people skills and is very approchable....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A friend of mine an me were looking a property ......”

Share on :
Apr 09,2014
Minithumbup
By: 'Jose'
Apr 09,2014
0 people found
this helpful
A friend of mine an me were looking a property to rent close to Kilburn station. With the budget that we had available and invaluable collaboration of Jay, finally we got a property fixed to our conditions....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Overall they were very professional. However, it was disappointing that ......”

Share on :
Apr 08,2014
Minithumbup
By: 'Jemima'
Apr 08,2014
0 people found
this helpful
Overall they were very professional. However, it was disappointing that after the tenancy was signed, no assistance was offered to cover basic queries such as whether utilities were already connected or if we had to connect it ourselves. When the question was asked, we were ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very easy company to deal with. Chloe and Gemma were ......”

Share on :
Apr 08,2014
Minithumbup
By: 'ak3330'
Apr 08,2014
0 people found
this helpful
Very easy company to deal with. Chloe and Gemma were both really great in setting everything up and making sure that the process was as smooth as possible....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Chloe Martin
Apr 10, 2014
View all comments (1)
Thank you so much - Best of Luck ...

“We first moved to London in August last year and ......”

Share on :
Apr 08,2014
Minithumbup
By: 'Kat'
Apr 08,2014
0 people found
this helpful
We first moved to London in August last year and found the whole process was quite stressful. Jay Hayden helped us out with the whole process during this stressful time. Excellent customer care and went the extra mile when our situation was fairly complicated as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The deal was very fast and without problems. We moved ......”

Share on :
Apr 08,2014
Minithumbup
By: 'Stefano'
Apr 08,2014
0 people found
this helpful
The deal was very fast and without problems. We moved to the new house on the according date, and everything was on the flat as decided. We had a problem with the boiler but they answered to me quickly and we fixed it in less ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Chloe Martin
Apr 10, 2014
View all comments (1)
Thanks so much Stefano, best of luck - Great property! ...

“It was my first time to arrive in London and ......”

Share on :
Apr 08,2014
Minithumbup
By: 'Maida'
Apr 08,2014
0 people found
this helpful
It was my first time to arrive in London and find the property to move in. Given that I was not fully aware of anything related finding the flat in London, they kindly advise me of details and guide through whole process. I will definitely ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Martin & Wright aren't like many other estate agents we have ......”

Share on :
Apr 08,2014
Minithumbup
By: 'Gemma'
Apr 08,2014
0 people found
this helpful
Martin & Wright aren't like many other estate agents we have dealt with before, we didn't feel pressured or stressed at all through out the process. They quickly learn exactly what your requirements are and found us our perfect flat within 24 hours! Highly recommended!...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Chloe Martin
Apr 10, 2014
View all comments (1)
I am so pleased to have helped you find your perfect home - Best of Luck Gemma ...

“serious, organized, attenttentive.This is great when you need to ......”

Share on :
Apr 08,2014
Minithumbup
By: 'Nahikari'
Apr 08,2014
0 people found
this helpful
serious, organized, attenttentive. This is great when you need to contact with your agent urgently, as what I expect from my agency is to be involved in everything that concerns my flat, landlord, ......
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jay was very helpful and kept in regular contact to ......”

Share on :
Apr 07,2014
Minithumbup
By: 'Jo'
Apr 07,2014
0 people found
this helpful
Jay was very helpful and kept in regular contact to try and find out our requirements for a flat. He was friendly and informative when showing us the flat. He managed to find us a flat quickly that suited everyone's requirements....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very Happy with the service received from Jay Hayden, after ......”

Share on :
Apr 07,2014
Minithumbup
By: 'Karim'
Apr 07,2014
0 people found
this helpful
Very Happy with the service received from Jay Hayden, after looking for a property with various other agents and agencies, we were pleased to find Jay at Martin and Wright. Needing to find an apartment to rent in a very short period of time, he ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jay was very good at keeping in contact and finding ......”

Share on :
Apr 06,2014
Minithumbup
By: 'Brandy'
Apr 06,2014
0 people found
this helpful
Jay was very good at keeping in contact and finding somewhere to meet our requirements. He is very friendly and helpful....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having spoken to a number of letting agents in the ......”

Share on :
Apr 04,2014
Minithumbup
By: 'dw'
Apr 04,2014
0 people found
this helpful
Having spoken to a number of letting agents in the West Hampstead area, jay was by far the most knowledgeable agent that I had dealings with. His detailed understanding of my specific requirements and budgetary requirements were excellent. Jay was exceptionally focussed in his search ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had the pleasure of liaising with Jay in the ......”

Share on :
Apr 04,2014
Minithumbup
By: 'DB'
Apr 04,2014
0 people found
this helpful
I had the pleasure of liaising with Jay in the past month regarding flat viewings. Since the beginning, Jay has proved himself to be extremely professional and helpful, understanding our needs and requirements during our flat hunt. He understood what we required from day 1 and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Chloe was excellent in showing me the properties and then ......”

Share on :
Apr 03,2014
Minithumbup
By: 'Sameer'
Apr 03,2014
0 people found
this helpful
Chloe was excellent in showing me the properties and then giving me the details of what is included in the property. I had some requests and she promptly followed them up with the Landlord. The transaction was smooth and as good as can be hoped ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Chloe Martin
Apr 10, 2014
View all comments (1)
Thanks so much Sameer, you were a pleasure to deal with. ...

“Jay Hayden was really friendly and engaging when we visited ......”

Share on :
Apr 02,2014
Minithumbup
By: 'MargueriteP'
Apr 02,2014
0 people found
this helpful
Jay Hayden was really friendly and engaging when we visited properties- he had excellent local knowledge which was really useful in deciding to move to West Hampstead. He facilitated all the paperwork and was always available to assist with any issue. Jay was understanding and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had a great experience!! Jay found me a great ......”

Share on :
Apr 02,2014
Minithumbup
By: 'Ana'
Apr 02,2014
0 people found
this helpful
I had a great experience!! Jay found me a great new place to live based on what I had told him I wanted - he was ON IT - called/emailed - and as soon as I had returned from LA he had a place ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have just signed a contract for a flat rental ......”

Share on :
Apr 02,2014
Minithumbup
By: 'DP'
Apr 02,2014
0 people found
this helpful
We have just signed a contract for a flat rental in West Hampstead. Jay Hayden has been absolutely wonderful from beginning to end. I've just moved to the UK and Jay has been very good at explaining the rental process, and helping us get through ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fast response, great support and help to get the accomadation ......”

Share on :
Mar 31,2014
Minithumbup
By: 'Bharat'
Mar 31,2014
0 people found
this helpful
Fast response, great support and help to get the accomadation quickly. Not required to have multiple followups and all documentation was ready on time....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“efficient and responsive but no follow-up and I would have ......”

Share on :
Mar 28,2014
Minithumbup
By: 'Luc'
Mar 28,2014
0 people found
this helpful
efficient and responsive but no follow-up and I would have appreciated to do the inventory together, instead some keys were given to me but the shower was not working properly, problems with isolation as well....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We were provided with a decent service. Yolanda was very ......”

Share on :
Mar 28,2014
Minithumbup
By: 'Chiara'
Mar 28,2014
0 people found
this helpful
We were provided with a decent service. Yolanda was very patient and helpful. On the other side we did not find Gemma that patient and professional. When dealing with Jay he was very helpful and understanding. We are very happy with the flat they helped ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the moment I registered interest on the website, jay ......”

Share on :
Mar 28,2014
Minithumbup
By: 'Rebecca'
Mar 28,2014
0 people found
this helpful
From the moment I registered interest on the website, jay has been efficient, reliable easy to get hold of and very professional. He showed us properties that met our requirements completely, we were spoilt for choice! He has been really helpful in the process of ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I dealt with Jay Hayden when looking for a flat ......”

Share on :
Mar 27,2014
Minithumbup
By: 'Anne-Laure'
Mar 27,2014
0 people found
this helpful
I dealt with Jay Hayden when looking for a flat in West Hampstead. He was very professional and understood extactly what I was looking for. He didn't waste my time and did not try to show me properties that do not suit my tastes or ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“To whom it may concern. I would like to wholly ......”

Share on :
Mar 26,2014
Minithumbup
By: 'Donna'
Mar 26,2014
0 people found
this helpful
To whom it may concern. I would like to wholly recommend Martin and wright as amazing agents. Jay and Peter have been a god send to me when , I have to say I've had difficulties with my property. They have been fair to both parties ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very good service and support through the whole renting process.......”

Share on :
Mar 24,2014
Minithumbup
By: 'Guillaume'
Mar 24,2014
0 people found
this helpful
Very good service and support through the whole renting process. Responsive and helpful whenever I had questions or concerns about the flat....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We had a terrible previous landlord who wouldn't carry out ......”

Share on :
Mar 24,2014
Minithumbup
By: 'Emily'
Mar 24,2014
0 people found
this helpful
We had a terrible previous landlord who wouldn't carry out essential maintenance work and then terminated our contract when we insisted. He subsequently threatened to give us a poor reference if we continued to ask for compensation for breaches in contract. We felt very vulnerable ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jay Hayden showed us around 4 flats in one night which ......”

Share on :
Mar 24,2014
Minithumbup
By: 'PM'
Mar 24,2014
0 people found
this helpful
Jay Hayden showed us around 4 flats in one night which met our criteria which resulted in us finding our ideal flat. Great attitude and would certainly recommend....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters, London NW6 1LT



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn