West Hampstead, London, NW6
4.7/5, 1005 reviews
98% recommended
67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ... show more Previously Martin & Wright...

Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.

We specialise in quality Sales, Rentals and Management within Central and North West London.

Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.

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Latest Reviews

View all Reviews 1005
10th Mar 2023
reviewed by 'Rod'
“Dexters, by active marketing of our flat, have made our sale relatively stress free. Their representatives were punctual, polite and ......”
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
“Peter helped with both the sale of our family home but even more with our efforts to find a new ......”
11th Apr 2022
reviewed by 'poor service'
“The branch manager cricklewood incompetant and disorganised manager sl and was the mist miserable agent who is unfriendly and miserable. ......”
2nd Aug 2021
reviewed by 'Phil'
“Strongly advise dealing with Dexters in Cricklewood for property sales. I tried to sell my property through them and they ......”
13th Apr 2021
reviewed by 'graham'
“Dan worked with us for over a year getting this sale done.We chose Dexters initially because we trusted his ......”
10th May 2019
reviewed by 'Engineer'
“The experience we had with Dexter's was truly stressful and painful. They were very accomodating at first in showing the ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £670,000 £2,100,000
Lettings 98% 92% £350 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
255 1 708 11 9 1 8 0 9 3
Areas covered
  • NW6
  • NW2
  • NW3
  • NW11
  • NW8
  • NW1
  • NW4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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“Jay and Adam were exceptional in securing our rental property. ......”

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Jul 26,2014
Minithumbup
By: 'Rianne'
Jul 26,2014
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Jay and Adam were exceptional in securing our rental property. They were efficient, friendly and available beyond just the office hours....
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“good estate agents. very communicative with emails and easy to ......”

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Jul 25,2014
Minithumbup
By: 'achad'
Jul 25,2014
0 people found
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good estate agents. very communicative with emails and easy to understand and talk to and always fast response which is good....
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“Martin & wright were great, nothing was too much hassle when ......”

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Jul 25,2014
Minithumbup
By: 'Louise'
Jul 25,2014
0 people found
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Martin & wright were great, nothing was too much hassle when negotiating our rental offer. They managed to get us the property we wanted through their great realationships with the landlord which was an encouraging sign for us during our rental period...
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“The agent Zaidman was extremely helpful and helped me with ......”

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Jul 25,2014
Minithumbup
By: 'Daniel'
Jul 25,2014
0 people found
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The agent Zaidman was extremely helpful and helped me with any question I had. All the process was perfect and everyone at Martin & Right made it really smooth....
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By: Adam Zaidman
Oct 24, 2014
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Hi Daniel, Thanks so much for your kind words, it was a pleasure to work with you also with such a tight schedule! I hope the flat is treating you well! ...

“The agent showed us the property in a satisfying manner. ......”

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Jul 25,2014
Minithumbup
By: 'Maria'
Jul 25,2014
0 people found
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The agent showed us the property in a satisfying manner. She made sure all the paperwork was dealt with as quickly as possible and made the process of renting quite easy....
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“Martin & Wright assisted in letting out our flat, Jay Hayden ......”

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Jul 22,2014
Minithumbup
By: 'JL/AN'
Jul 22,2014
0 people found
this helpful
Martin & Wright assisted in letting out our flat, Jay Hayden was our agent who we found to be very responsive, approachable, reasonable and had good practical insights. We found overall the service provided by Martin & Wright (from initial telephone calls with Jay, lettings service, marketing, ...
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Comment on agent fees
Reasonable
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“Jay Hayden has been extremely Friendly and helpful. After my ......”

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Jul 20,2014
Minithumbup
By: 'Sudha'
Jul 20,2014
0 people found
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Jay Hayden has been extremely Friendly and helpful. After my nightmarish and dishonest experience with Hunters in West Hampstead, dealing with Jay was very reassuring. He helped me at every step of the way apart from finding a very good tenant in no time he ...
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“Very good service provided by Martin & Wright so far. Adam ......”

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Jul 15,2014
Minithumbup
By: 'TJ'
Jul 15,2014
0 people found
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Very good service provided by Martin & Wright so far. Adam Zaidman was very helpful and professional with the viewing and Gemma Bysouth made the process for the completion of the paperwork easy to follow, ensuring that the tight timeline to move in was met. Thank ...
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By: Adam Zaidman
Oct 24, 2014
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Thanks so much for the kind review - hope the flat is treating you well! ...

“Had a really great experience with Martin and Wright when ......”

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Jul 09,2014
Minithumbup
By: 'Rachel'
Jul 09,2014
0 people found
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Had a really great experience with Martin and Wright when looking for a subsequently securing a flat to rent with my partner. Chloe and Jay were really helpful and supportive throughout the process, and went out of their way to make the process as stress ...
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By: Chloe Martin
Oct 24, 2014
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Your very welcome, I am so pleased I was able to help you find your perfect home. All the best. ...

“Both Jay and Chloe were extremely efficient and helpful in ......”

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Jul 08,2014
Minithumbup
By: 'Ash'
Jul 08,2014
0 people found
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Both Jay and Chloe were extremely efficient and helpful in assisting me secure a property. Chloe was very responsive in arranging viewings and the subsequent dealings in agreeing a contract. Jay was also very attentive and ensured the whole process moved as seemingly as possible....
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By: Chloe Martin
Oct 24, 2014
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Best of Luck in your new home! ...

“Very professional, efficient and pleasant to work with. They helped ......”

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Jul 07,2014
Minithumbup
By: 'Sofia'
Jul 07,2014
0 people found
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Very professional, efficient and pleasant to work with. They helped me to find a flat that met all my requirements. I highly recommend them....
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By: Chloe Martin
Oct 24, 2014
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Thank you Sofia, Hope all is well in the property. ...

“The agents I saw at Martin & Wright were both excellent. ......”

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Jun 27,2014
Minithumbup
By: 'Eda'
Jun 27,2014
0 people found
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The agents I saw at Martin & Wright were both excellent. Adam was the agent that took me to see proprieties and he was very knowledge about the areas, very aware of my requirements and trying to match that with the proprieties they had available. I ...
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“Excellent service from these guys from start to finish. Always ......”

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Jun 24,2014
Minithumbup
By: 'Matt'
Jun 24,2014
0 people found
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Excellent service from these guys from start to finish. Always on the end of a phone to answer queries or questions about the process. We were kept in the loop all the time of what was going on and received phone calls before and after ...
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“The agents were very efficient throughout the process and I ......”

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Jun 24,2014
Minithumbup
By: 'Russell'
Jun 24,2014
0 people found
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The agents were very efficient throughout the process and I was very happy with the level of customer service. We were able to reach Chloe throughout the day and even in the evenings on her mobile, and I always felt that there was a helping ...
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By: Chloe Martin
Oct 24, 2014
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Your welcome, it was a pleasure dealing with you also. Best of luck. ...

“Jay Hayden helped me to find a tenant for my ......”

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Jun 24,2014
Minithumbup
By: 'Syed'
Jun 24,2014
0 people found
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Jay Hayden helped me to find a tenant for my flat. As a first time landlord, he offered a lot of helpful, needed and asked-for advise. He was always quick to get back to me (which is a big stress relief!) and was honest, friendly ...
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“Very fast in dealing with offer Kept up to date ......”

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Jun 24,2014
Minithumbup
By: 'Susan'
Jun 24,2014
0 people found
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Very fast in dealing with offer Kept up to date with progress. Everyone in the office was always polite and willing to help with any questions I had Would reccomend to friends...
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By: Adam Zaidman
Oct 24, 2014
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Thanks Susan, it was a pleasure working with you - hope you are enjoying the flat! ...

“Jay was very helpful and got the property we were ......”

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Jun 24,2014
Minithumbup
By: 'Jono'
Jun 24,2014
0 people found
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Jay was very helpful and got the property we were moving in to done up to a high spec and even went over and above to get new carpet in the bedrooms. We were very impressed with the whole process and would recommend to anyone....
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“Jay and Chloe went out of their way to help ......”

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Jun 22,2014
Minithumbup
By: 'Dave'
Jun 22,2014
0 people found
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Jay and Chloe went out of their way to help me. Jay didn't mock when I tried to enter the wrong flat and Chloe searched for me in her car when I was lost finding the building. Quality team....
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By: Chloe Martin
Oct 24, 2014
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Any time Dave, everyone get lost now and again! Best of luck with the flat! ...

“Adam is very helpful since the begining and he never ......”

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Jun 06,2014
Minithumbup
By: 'Rona'
Jun 06,2014
0 people found
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Adam is very helpful since the begining and he never stopped looking for a good flat for me to stay. He is very determined in his job and i think Adam deserves this appreciation. Thank you ver much for all your help. I'll recomend you ...
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By: Adam Zaidman
Oct 24, 2014
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I appreciate the kind words Rona, hope all is going well for you! ...

“The entire process was excellent from start to finish. On ......”

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May 30,2014
Minithumbup
By: 'Jonny'
May 30,2014
0 people found
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The entire process was excellent from start to finish. On initially hearing from Jay Hayden that the property was available we were able to view it within 15 minutes of the initial call. The property had been left in a very poor condition by the previous ...
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“I have had a very pleasurable experience with Martin and ......”

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May 22,2014
Minithumbup
By: 'Ciaran'
May 22,2014
1 people found
this helpful
I have had a very pleasurable experience with Martin and Wright. Both Chloe and Jay were incredibly helpful at all stages, from internally remodelling the flat to the letting process. It was a truly integrated effort from all of the team and I am very ...
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By: Chloe Martin
Oct 23, 2014
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Thank you so much Ciaran you were also a pleasure to deal with. ...

“I called Martin & Wright to ask for their help with ......”

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May 19,2014
Minithumbup
By: 'Nici'
May 19,2014
0 people found
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I called Martin & Wright to ask for their help with finding a new tenant for my flat. As soon as I did, the hassle and worry was taken out of my hands. They dealt with every aspect from the current tenant moving out, the cleaning ...
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“Dear Sir/Madame,I am a new tenant for a ......”

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May 08,2014
Minithumbup
By: 'Ahmad'
May 08,2014
0 people found
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Dear Sir/Madame, I am a new tenant for a property managed by Martin & Wright. Adam Zaidman was the one who I met with to view the flat, and his friendly and respectful approach made me feel pleased with the way Martin & Wright's agents dealt ...
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By: Adam Zaidman
Oct 24, 2014
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Thank you very much for your kind words - it was a pleasure working with you on this flat. All the best! ...

“Chloe was a good agent. The communication with the tenancy ......”

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May 02,2014
Minithumbup
By: 'Anncons'
May 02,2014
0 people found
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Chloe was a good agent. The communication with the tenancy agency was very good too. We have a good experience with Martin And Wright agency . I recommand....
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By: Chloe Martin
Oct 23, 2014
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Thank you, Best of Luck. ...

“Martin & Wright Estate Agents were great throughout the whole process ......”

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Apr 28,2014
Minithumbup
By: 'Louise'
Apr 28,2014
0 people found
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Martin & Wright Estate Agents were great throughout the whole process of securing the property. Jay Hayden in particularly went out of his way on numerous occasions to ensure that we were happy with the property that we are letting and the service provided by the ...
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“Contacted me to let the property almost annually.Sourced the ......”

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Apr 22,2014
Minithumbup
By: 'Lingham'
Apr 22,2014
0 people found
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Contacted me to let the property almost annually. Sourced the tenants. Did check their credentials Property was let without problems...
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“Jay has been very helpful since the beginning of our ......”

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Apr 22,2014
Minithumbup
By: 'Lauren'
Apr 22,2014
0 people found
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Jay has been very helpful since the beginning of our search. He was available whenever we wanted to view the apartment and if he was busy he always tried to accommodate us another time. He knew exactly the properties we were after based on the ...
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“Jay was helpful in the negotiation of our property price ......”

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Apr 22,2014
Minithumbup
By: 'LondonMarie'
Apr 22,2014
0 people found
this helpful
Jay was helpful in the negotiation of our property price and linking with the landlord. He was very helpful in making sure everything was fine with the flat. As soon as the offer was accepted, we were referred to another employee of Martin and Wright ...
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“Jay was very friendly and helpful when showing us around ......”

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Apr 22,2014
Minithumbup
By: 'Maija'
Apr 22,2014
0 people found
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Jay was very friendly and helpful when showing us around the property. When we decided that we were interested in the flat, everything was arranged very quickly, and at all times we were left informed of what was happening. So far, this is the smoothest ...
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“I found Martin and Wright very professional in the undertaking ......”

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Apr 22,2014
Minithumbup
By: 'algorithm_plus'
Apr 22,2014
0 people found
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I found Martin and Wright very professional in the undertaking of their services, they were also very courteous and polite and I would not hesitate to use them again....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters, London NW6 1LT



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