Dexters
Newcross, London, SE14
3.9/5, 42 reviews
76% recommended
100% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
83% lettings fee satisfaction

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Latest Reviews

View all Reviews 42
21st Oct 2022
reviewed by 'Mark Brown'
“After three gruelling years of trying to buy somewhere, I have learnt that finding a reliable, friendly and professional estate ......”
21st Apr 2021
reviewed by 'Alexia'
“Lydia is always quick to respond and really helpful, there have been a couple of issues mostly to do with ......”
20th Apr 2021
reviewed by 'John'
“I have to say the entire team at Peter James have been fantastic. Really helpful, friendly and responsive, and they ......”
20th Apr 2021
reviewed by 'Mrs'
“When you get a good service from a company its good to share it .Its easy to complain but this ......”
20th Apr 2021
reviewed by 'Laura'
“Really helpful right through from finding tenants to making sure the property is well maintained and rent collected each month. ......”
19th Apr 2021
reviewed by 'Raymond'
“I've been using Peter James to manage 2 properties I let for over 7 years now. I'm extremely impressed with the level ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Dexters
256 New Cross Road
New Cross,London
Greater London
SE14 5PL
020 8463 1550

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £388,000 £550,000
Lettings 89% 83% £1,000 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 1 6 6 7 1 6 0 3 2
Areas covered
  • SE14
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS Property Redress Scheme
Rankings
Overall Overall
Estate agents
Letting agents
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“I thought i will share my horrible experience with Peter ......”

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Nov 10,2015
Minithumbup
By: 'Fatima'
Nov 10,2015
0 people found
this helpful
I thought i will share my horrible experience with Peter James. If You looking to be ripped off and be ignored go to Peter James.I have been dealing with a many agents and this is the first time i came across such as poor ...
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Comment on agent fees
Unreasnable fees.
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“I let my property in Crystal Palace through the New ......”

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Aug 04,2015
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Gary
By: 'Laura'
Aug 04,2015
0 people found
this helpful
I let my property in Crystal Palace through the New Cross office as they were recommended by a friend. Gary the manager said it was no trouble even though my property was out of area for them. They accompanied every viewing and the current tenant ...
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“Over the past three years or so, a number of ......”

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May 29,2014
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By: 'SE3'
May 29,2014
3 people found
this helpful
Over the past three years or so, a number of tenants were allowed to come and go before the end of their tenancy, and they were replaced with new tenants without any formal handover or inspection. I was shocked that I was allowed to move ...
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By: Pj
Dec 03, 2014
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Absolutely no way did this tenant move in without signing a tenancy agreement,who would hand over a security deposit,along with the first months rent without signing any documentation ?? Would be interested to have an address this relates to,Peter James are members of all professional bodies related to Estate Agency,such as ARLA and NAEA along with the estate agency Ombudsman. ...

“The property was left in a terrible state by the ......”

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Dec 30,2013
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By: 'hanchet'
Dec 30,2013
6 people found
this helpful
The property was left in a terrible state by the previous tenants, whilst I respect that this is not the fault of Peter James little was done to rectify the situation. The carpets and curtains in our 'non-smoking' house stank of smoke, the mattresses were ...
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“Hello there, after a 3 month slog in the current property ......”

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Nov 09,2013
Minithumbdown
By: 'Daniel'
Nov 09,2013
2 people found
this helpful
Hello there, after a 3 month slog in the current property market, Demi from Peter James showed me a house which she had just gotten the keys to. Was great property, except Demi failed to warn me that her client (the vendor) didn't actually own it ...
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What agent could do to change your mind?
Be honest.
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“I just wanted to thank all of the team at ......”

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May 24,2013
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Maria
By: 'Scott'
May 24,2013
0 people found
this helpful
I just wanted to thank all of the team at Peter James in Blackheath. The branch manager, Maria, gave me a realistic assessment of the rental value of my property. This was £300 more per month than I had been getting from my previous tenant. Within 24 ...
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“I have used Peter JAmes twice - once to sell ......”

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Apr 11,2012
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By: 'haley'
Apr 11,2012
0 people found
this helpful
I have used Peter JAmes twice - once to sell a property and the other to let a property. I found them excellent and was extremely happy with the results. The one property was let within two weeks and the other sold within a month ...
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“THE most unprofessional people I have ever had to deal ......”

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Oct 18,2011
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By: 'anonymous28'
Oct 18,2011
6 people found
this helpful
THE most unprofessional people I have ever had to deal with. Try to take money from you left right and centre- any overpayments? Dont expect to see them again. Not even sure half of our rent was being passed on to the landlord. Do not ...
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What agent could do to change your mind?
did nothing right, nor did they act professionally- If they actually acted as a professional estate agents, did their job properly, answered the phone, treated us with respect, didn't rob money from us unnecessarily..... need i go on to say how much they COULD have done?
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By: Jim
Feb 25, 2012
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We have just been made aware of this website and I would like a opportunity to respond as in my experience there are generally 2 sides toa story... it is somewhat difficult to do so when I have absolutely no idea of what property is being referred to and what the customer's name is...Please call me on 0207 732 7777 Jim Power, Director ...

“When we were shown around the current money pit, the ......”

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Jun 07,2011
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By: 'ElizaF'
Jun 07,2011
1 people found
this helpful
When we were shown around the current money pit, the blonde boyish estate agent from Peter James stood in the kitchen with us and swore the house was ready to move into. This was according to the last survey that came back on the house, ...
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By: Jim
Feb 25, 2012
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I would welcome a chance to respond to this but I have absolutely no idea who the 'boyish' guy is and what property you are referring to, please call me on 0207 732 7777 thanks Jim Power, Director ...

“Embarrassingly bad. I feel I have ended up with a ......”

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Aug 03,2009
Minithumbdown
By: 'goonerc'
Aug 03,2009
0 people found
this helpful
Embarrassingly bad. I feel I have ended up with a very poor deal on the sale because the buyer has been handled so badly. They are amateurs. They forgot to put up the for-sale sign. When they did put it up, it blew down. They ...
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By: Jim
Feb 25, 2012
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Dear Sir, I'm very keen to respond to this but I have no idea what address you refer to or indeed who you are... Please call me on 0207 732 7777 Jim Power, Director ...

“Unwelcoming, uncompromising, unhelpful.Kept the property immaculate but yet still ......”

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Sep 19,2008
Minithumbdown
By: 'sally'
Sep 19,2008
1 people found
this helpful
Unwelcoming, uncompromising, unhelpful. Kept the property immaculate but yet still had money deducted from the deposit, even against the advice of an independent inventory check. AVOID...
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“I have used many estate agents in London and Peter ......”

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Sep 20,2006
Minithumbdown
By: 'ptcona'
Sep 20,2006
1 people found
this helpful
I have used many estate agents in London and Peter James is by far the worst. They don't return phone calls, never call back if you leave a message. Avoid!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:49 AM 28/09/2021 by Robin Philpot

Awards won by Dexters, London SE14 5PL



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