43% sales valuation accuracy
50% sales fee satisfaction
69% lettings valuation accuracy
90% lettings fee satisfaction
Latest Reviews
18th Apr 2022
reviewed by 'SRIRAM'
7th Apr 2022
reviewed by 'Reza'
23rd Feb 2022
reviewed by 'Mervin J Fernandes'
23rd Feb 2022
reviewed by 'Alan and Jila Jacobs'
22nd Feb 2022
reviewed by 'Sonia'
21st Feb 2022
reviewed by 'Landlord'
Opening Hours
Address
Dexters
568 London Road
Isleworth,London
Greater London
TW7 4EP
020 8560 1177, 020 8560 1717
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 43% | 50% | £477,500 | £582,000 |
| Lettings | 69% | 90% | £650 | £2,195 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 5 | 28 | 2 | 3 | 1 | 0 | 0 | 2 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Dec 09,2019
Dec 09,2019
0
people found
this helpful
this helpful
Dexters have helped me with my House Hunting in a very effective way. Understood the requirements and all the suggestions were perfectly suited. They have a great inventory of property. The Negotiators and staff are great to talk to and really know their stuff. Viewings ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2019
Nov 15,2019
0
people found
this helpful
this helpful
I am extremely happy with the service I received from the team at Dexters Isleworth. Jimmy, Simon and Jess handled the letting process from start to finish with the highest degree of professionalism. Extremely kind in meeting requests and managed to get 6 viewings and 2 offers ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2019
Jul 15,2019
0
people found
this helpful
this helpful
Jimmy and the team were excellent in delivering 5 Star service and providing me with an excellent tenant within a week or marketing my property....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Dear John, We appreciate you taking the time to submit your review regarding the service you received from our Isleworth Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team ...
Jul 15,2019
Jul 15,2019
0
people found
this helpful
this helpful
I have Recently rented a property through Dexters, Jess helped me find the perfect property for me. I was kept up to date throughout the entire process and would recommend anyone that is looking to rent to use Dexters!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Dear Kim, I am writing to say thank you for your kind comments about the service you received from our Isleworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team ...
Jul 15,2019
Jul 15,2019
0
people found
this helpful
this helpful
I couldn't recommend the team at Dexters more! They are all extremely polite, professional and amazing at what they do!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Dear Jessica, Thank you very much for your great review regarding our Isleworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team ...
Jul 10,2019
Jul 10,2019
0
people found
this helpful
this helpful
This was the first time I have ever engaged with the lettings side of an estate agent, I have experienced the buying/selling side previously. Munir Asad, Letting Consultant made it a very pleasant experience, he was polite, informative and kept his word regarding keeping ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Dear Jean, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Isleworth Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team ...
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
Professional staff,happy to help me and very carefully in every single aspect. Munir Asad did a great job again. Thank you...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 12,2019
Jun 12,2019
0
people found
this helpful
this helpful
As far as the services of the letting agent are concerned, they are good. All the paperwork pertaining to the letting formalities is done electronically.
One thing that annoyed me and was a matter of concern, that on Day 1 when I finalized the property that ...
read full review
read full review
Comment on agent fees
I did not pay any fees due to the change in the rule after June 1, 2019
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Dear Puneet, I am writing to say thank you for your kind comments about the service you received from our Isleworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team ...
Dec 20,2018
Dec 20,2018
0
people found
this helpful
this helpful
I have used this company for more than a year
Jimmy was very helpful and professional and always provides very good service....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29, 2019
View all comments
(2)
Sir/mam u r leaky then .. coz my experience is opposite.. I don't know mey be my bed time I met this company.. if u r giving rent some property there should some Besic thing Whois is no need to ask also I am renting property last 10 years I have never seen like this this property owner don't give anything instead of mt room and this Dexter company is all ready taken all the money befour I enter once I enter I see nothing all ready taken money now do what ever u want to do
I would sagest ever ...
Nov 27,2018
Nov 27,2018
4
people found
this helpful
this helpful
When our new tenants arrived, it became apparent that the property inspection had missed several important issues. The most serious was the previous tenant had kept a cat in the property, without our permission, and it reeked of the litter tray. After a thorough clean ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05, 2018
View all comments
(2)
Dear Nick & Claire, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] I would like to look into this matter on your behalf. Kind regards, Marilyn Plews Customer Relations Team ...
Sep 28,2018
Sep 28,2018
8
people found
this helpful
this helpful
So dispointing from Dexters over 15 weeks hardly any views
They assured us they were the best agent to sell our house "they are not" too many untruths and lies. Left us feeling exausted from Dexters lack of professional attitude. Therefore our house was not sold...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Nov 13, 2018
View all comments
(1)
Dear Alfred, I am disappointed to read your comments in relation to our Isleworth office and would be happy to look into this further if you would like to contact me directly at [email protected] - kind regards Marilyn ...
Oct 23,2017
Oct 23,2017
40
people found
this helpful
this helpful
In my opinion whether you be buying renting or selling you should never be tempted to use this office in any shape or form
.
From start to finish the whole process was an absolute shambles. The following is a simple (!) overview of the sort of ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24, 2017
View all comments
(1)
Dear MD,
I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf.
Kind regards,
Marilyn Head of Customer Relations ...
Oct 12,2017
Oct 12,2017
1
people found
this helpful
this helpful
I have used this company for many years and they have always been highly professional and warm with support. There is no job too small or too big for them to do. They worked 24/7 to find a suitable tenant for me - and their rigourus ...
read full review
read full review
Comment on agent fees
Reasonable - if you stay with them - they are able to reward your loyalty!
Was this helpful?
Yes
Yes
Oct 17, 2017
View all comments
(1)
Dear Liu,
I am writing to say thank you for your kind comments about the service you received from our Isleworth Office. We really appreciate you taking the time to post this review as feedback is very important to us.
I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future.
Kind regards,
Marilyn Head of Customer Relations ...
Jul 19,2017
Jul 19,2017
1
people found
this helpful
this helpful
AMAZING customer service! Second to none. I was recommended to Dexters isleworth by a close friend and tenant of the company , I went through many estate agencies before this one and must say this has been the best , they were very HELPFUL especially lauren who ...
read full review
read full review
Comment on agent fees
GOOD
Was this helpful?
Yes
Yes
Jul 21, 2017
View all comments
(1)
Dear Rayray,
We are delighted to read that our Isleworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review.
We wish you all the best for the future.
Kind regards,
Marilyn Head of Customer Relations ...
Jun 23,2017
Jun 23,2017
0
people found
this helpful
this helpful
Jimmy was very professional, friendly and always willing to help.He always made sure he returned our calls, whenever we were unable to get him over the phone. He managed to find us tenants fairly quickly.
Yes we will recommend him....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27, 2017
View all comments
(1)
Dear AJ,
Thank you for your review regarding your experience with our Isleworth Office. I am delighted to read that we have achieved our aim of delivering a five star service.
I would like to thank you once again and wish you all the very best for the future.
Kind regards,
Marilyn Head of Customer Relations ...
Jun 21,2017
Jun 21,2017
0
people found
this helpful
this helpful
I've been renting my flat for just over a year and met Anna Biro, recently, when she was conducting an inspection of the property. It just so happened that I experienced two issues that required prompt and immediate assistance and Anna provided invaluable support in ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 23, 2017
View all comments
(1)
Dear Sandra,
I am writing to say thank you for your kind comments about the service you received from our Isleworth Office.
We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future.
Kind regards,
Marilyn Head of Customer Relations ...
Jun 16,2017
Jun 16,2017
0
people found
this helpful
this helpful
I had my viewing appointment this afternoon, it went very well. I had an opportunity to view more than one properties. The agent was very professional and nice, he offered to show me other properties which gives me an opportunity to view more properties than ...
read full review
read full review
Comment on agent fees
The agent fee is reasonable. The agent was very professional and nice, he offered to show me other properties which gives me an opportunity to choose the one I like, nice work.
Was this helpful?
Yes
Yes
Jun 19, 2017
View all comments
(1)
Dear George,
Thank you so much for taking the time to leave your review.
We would like to take this opportunity to wish you all the best for the future.
Kind regards,
Marilyn Head of Customer Relations ...
Mar 08,2017
Mar 08,2017
0
people found
this helpful
this helpful
Having dealt with many estate agents in the area I found Dexters the most useful, honest and upfront. Nothing was too much trouble and Jimmy in particular guided me through A to Z....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 09, 2017
View all comments
(1)
Dear David,
We are delighted to read that our Isleworth Office achieved our aim of delivering a five star service.
Thank you for taking the time to leave your review. We wish you all the best for the future.
Kind regards,
Marilyn Plews Head of Customer Relations ...
Mar 01,2017
Mar 01,2017
28
people found
this helpful
this helpful
Very unprofessional! I have come across many estate agents and without doubt they are the worst. They may be a big firm but their growth based on lies and and manipulation. They adopt tactics to get as much money out of you as a tenant, ...
read full review
read full review
Comment on agent fees
Overpriced for what you get
Was this helpful?
Yes
Yes
Mar 01, 2017
View all comments
(1)
Dear Sir/Madam,
I am concerned to read your review and keen to discuss this with you.
If you could contact me at [email protected] and provide me with further details, I would like to look into this matter on your behalf.
Kind regards,
Marilyn Head of Customer Relations ...
Jan 24,2017
Jan 24,2017
31
people found
this helpful
this helpful
I asked Dexters to value my house for a sale market, met with the agent and had a positive feeling about him even though he overpriced my property by approx 40-50k. When asked if he was sure about his valuation he said that ideally ...
read full review
read full review
Comment on agent fees
Way too high comparing with other agents in the area
Was this helpful?
Yes
Yes
Jan 24, 2017
View all comments
(1)
Dear Sir/Madam,
I am sorry to hear that you are unhappy with Dexters.
If you could e-mail further details to me at [email protected] I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you.
Kind regards,
Marilyn Head of Customer Relations. ...
Oct 23,2016
Oct 23,2016
37
people found
this helpful
this helpful
I wish I had read the bad comments before on this site, they are 100% accurate. Dexters are ruining the market in Isleworth, continuously over valuing properties, not selling any properties, then asking sellers to bring down prices once they have contractually got the names of ...
read full review
read full review
Comment on agent fees
Not relevant as they don't seem to get much done and are just ruining the market.
Was this helpful?
Yes
Yes
Oct 28, 2016
View all comments
(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by our Isleworth Office. I am Head of Customer Relations and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected] I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
Oct 20,2016
Oct 20,2016
0
people found
this helpful
this helpful
I sold a flat and purchased a house through this office and I can honestly say that they were by far the best agent to deal with in the area, service is brilliant and the team are so helpful
The sale of my property was ...
read full review
read full review
Comment on agent fees
I got £7000 more than what other agents told me I could get with dexters! Well worth the fee
Was this helpful?
Yes
Yes
Oct 28, 2016
View all comments
(1)
Hello,
I am the Head of Customer Relations here at Dexters. I just wanted to say thank you so much for your kind comments about the service you received. Feedback is very important to us and it is always nice to read about happy customers.
Marilyn ...
Oct 06,2016
Oct 06,2016
40
people found
this helpful
this helpful
Please be careful when renting from this agent for Sloane Court Isleworth, they are just a middle agent and you will end up signing with IRD Homes which live at the same post code and manage the flats; ask before who the contract will be ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 13, 2016
View all comments
(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by our Isleworth Office. I am Head of Customer Relations and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected] I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
Aug 09,2016
Aug 09,2016
43
people found
this helpful
this helpful
AVOID AT YOUR PERIL!!!
What an incompetent bunch of people!
They tell you one thing and the contract you sign is completely different. Customer service is non existent. Promise things and never deliver. They get random people through your door who aren't even remotely interested ...
read full review
read full review
Comment on agent fees
Fees are very high versus the service they provide. Shambles!!
Was this helpful?
Yes
Yes
Sep 08, 2016
View all comments
(1)
Dear Sir/Madam,
Thank you for your feedback. I am really sorry to hear that you have been unhappy with the service provided by our Isleworth Office. I am Head of Customer Relations and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected] I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
Feb 15,2016
Feb 15,2016
49
people found
this helpful
this helpful
1st time I went to view a studio and no one was there, 2nd time they've showed us some properties and we agreed upon the 1st one they've showed us .. after they called saying the landlord has agreed with the price but for another studio (...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31, 2016
View all comments
(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by our Isleworth Lettings branch. I am head of Customer Services and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
Jun 08,2015
Jun 08,2015
106
people found
this helpful
this helpful
The service is average, As it took nearly 2 months to rent out the property, the service quality can be improved....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25, 2015
View all comments
(1)
Hello,
I am the Customer Services Manager here at Dexters and I just wanted to say thank you for your comments about the service you received. Feedback is valuable to us as we are continually reviewing our processes and if you have the time to advise where you believe our service could be improved, we would appreciate hearing from you.
Kind regards
Marilyn
Kind regards
Marilyn ...
May 25,2015
May 25,2015
117
people found
this helpful
this helpful
Wow! These people have tried to advise us to take tenants without anywhere near the correct or accurate references! this is appalling service and it really does make me laugh when you read the info pack they give you stating/claiming how amazing their referencing ...
read full review
read full review
What agent could do to change your mind?
Just unfortunate that a landlord needs an agency at all really. None of the agents have been particularly straight forward but Dexters have the been the worst by far and massive time wasters. Close doors after viewings please.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jun 02, 2015
View all comments
(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by our Isleworth branch. I am Customer Services for the Dexters group and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
May 08,2013
May 08,2013
88
people found
this helpful
this helpful
Dexters in Isleworth are cowboys - all Landords should stay well clear of this dishonest agent. I regret the day I let them manage my property as Dexters are incapable of managing a piss up in a brewery. The management team are useless/clueless & seldom ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02, 2015
View all comments
(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by our Isleworth branch. I am Customer Services Manager for the Dexters group and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
Nov 06,2012
Nov 06,2012
98
people found
this helpful
this helpful
Never give your property to let with Dexters in Isleworth! They took the keys to my property & moved in tenants without authorisation. I specifically advised the agent Luke Szachnowski, via e mail & a phone call, that the tenants should not be moved unless the corrct ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 10, 2013
View all comments
(3)
Hi "Jonny"
Unless you are a magical fairy & were present for every conversation with the agent in question you could not possibly be sure what exactly was said or done. I may have been happy about the references but on the day I made it clear that I was not happy about the move. I was ignored & put under duress - that is the truth!!!! I'm glad you think that Dexters are the most successful agents in Isleworth - your ratings suggest otherwise. Oh & I did have a Merry Christmas thanks! ...
Asad
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in TW7 
Best Letting Agent in TW7 
