50% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
82% lettings fee satisfaction
Latest Reviews
11th Mar 2021
reviewed by 'Soraia'
17th Feb 2021
reviewed by 'Ibrahim'
12th Jun 2020
reviewed by 'Elle'
Opening Hours
Address
Dexters
2 New Ealing Broadway
Ealing,London
Greater London
W5 2NU
020 8810 0909, 020 8810 1919
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £330,000 | £500,000 |
| Lettings | 75% | 82% | £1,325 | £3,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 3 | 8 | 6 | 2 | 1 | 2 | 0 | 1 | 7 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 21,2013
Nov 21,2013
0
people found
this helpful
this helpful
We have enjoyed many years of good business with Dexters Estate Agents. Great communications and a willingness to go the extra mile. I would recommend them wholeheartedly....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 10,2013
Oct 10,2013
1
people found
this helpful
this helpful
From the very first phone call, the level of service I received from every member of staff I dealt with was exceptional, and was conducted in a very friendly and efficient manner. The whole process seemed effortless for them. As an overseas investor, their professional ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 01,2013
Jul 01,2013
87
people found
this helpful
this helpful
Where do I start. I have rented my property in South Ealing through Dexters, I asked them for the tenants to move in on the 26th, when I signed the contract they informed me that I had signed a contract that stated the 24th and ...
read full review
read full review
What agent could do to change your mind?
Focus more on customer service and look at their operating modelAttached Filesnbsp;
Was this helpful?
Yes
Yes
Jul 09, 2013
View all comments
(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you.
I will look forward to hearing from you.
Louise ...
Jul 19,2011
Jul 19,2011
2
people found
this helpful
this helpful
I rented my flat out through Dexters, who also managed it, before I sold it to my tenants earlier this year.
As a landlord I had a very positive experience. The team told me they had suitable tenants ready and waiting for a flat like ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12,2011
Jul 12,2011
93
people found
this helpful
this helpful
I will never use this agernt again. They lie to tenants and try to get prospective tenants to outbid each other despite having a holding deposit. Also having rented a property from one of the landlords they represent, they collude with the landlord to hold ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02,2011
Feb 02,2011
89
people found
this helpful
this helpful
Similar experience to others expressed here. Paid a holding deposit only to discover other 'offers' were being considered. Conflicting stories followed. I'm not convinced they even knew the truth themselves by the end of the saga. Being told the property was being let to someone ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 26,2010
Nov 26,2010
89
people found
this helpful
this helpful
Sadly had similar story than many others did, had holding deposit on a flat and 2(!!!) days before move in date they pulled out. We are most certainly going to take it further anyone having similar issues is more than welcome to join us; let me ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 24,2010
Sep 24,2010
90
people found
this helpful
this helpful
Once a holding deposit were put down, they continued to market, despite the fact that preventing this is the precise reason holding deposits have any benefit to tenants. Then tried to lie about it, but couldn't even do that right.
Agents repeatedly had incorrect facts ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 16,2010
Sep 16,2010
91
people found
this helpful
this helpful
Worst estate agent that I have ever dealt with. Took a deposit down on a property in order to secure it, then continued to advertise it and let out to someone else, days before we were due to move in. Added to which, staff whilst ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2010
Aug 16,2010
1
people found
this helpful
this helpful
Recently occupied a flat let and managed by Dexters. They were fairly good for a letting agent, I've certainly had the misfortune to come accross much worse.
There were a couple of issues moving in due to Dexter failing to communicate between tennant/landlord effectively ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2007
Nov 21,2007
90
people found
this helpful
this helpful
Dexters missed appointments, sent the wrong buyers, I didn't feel I could trust a word they said. Never again. How thsy are in business I don't know....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
