“I just finished a call with this agency, and they ......”
1 Star Review
Oct 25,2013
By:
'Ana'
Oct 25,2013
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SE14
Lettings (Prospective customer)
Postcode: SE14
4
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I just finished a call with this agency, and they were very impolite. I contacted Curran and Pinner last week Saturday the 19th of Oct for a property that was reduced 200 pounds after nearly 2 months that nobody wanted it. They organized an open day for ...
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What agent could do to change your mind?
for a start they should be polite and not raise their voice at the customers
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“This was a very half hearted service. They did not ......”
2 Star Review
Aug 28,2013
By:
'TG'
Aug 28,2013
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BR1
Sales (as a Vendor)
Postcode: BR1
6
people found
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This was a very half hearted service. They did not manage to sell my property. I was told on choosing them that no-one has opted to leave them before which I find hard to believe. If so, then I am the first! The photographs were ...
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What agent could do to change your mind?
If they had shown they were at all bothered by my feedback when choosing to leave their service, or even better, had told me what they could do to improve to get me to stay, then I would not have written a negative review and may have given them a second chance.
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“- Staff at this agency lied to me that works in ......”
1 Star Review
Jul 20,2013
By:
'AT'
Jul 20,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE9
Lettings (as a Tenant)
Postcode: SE9
9
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- Staff at this agency lied to me that works in the property would be done and that the property would be professionally cleaned before moving in - landlord had no intention of doing anything. Despite me making my offer on this basis. I have now ...
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What agent could do to change your mind?
What would have helped me change my rrating decision...
- Perhaps if they even pretended to be on my side and not blatantly telling me they don't work for me - things may have been different.
- Perhaps if they better inform the landlord of all my complaints and pass on photos i sent on day 1 and several days thereafter (they lied about receiving as the message was in fact delivered).
- Perhaps if they were sure of what they told tenants before later deny they ever gave the false information.
- Or maybe just not lying about what works are going to be carried out to make a quick deal - when there was never any intention of the work being done. And furthermore lying about what I've supposedly said - so very unprofessional arguing with grown people and business owners about what was said. A disgrace.
... Even then I would still give them the lowest rating and discourage anyone from using their services. The owner of the firm is horrid and their practices very questionable.
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