“We agreed on a sale at asking price with Crom......”
1 Star Review
Sep 03,2020
By:
'Khurum'
Sep 03,2020
Services: Sales (Prospective customer)
Sold price: £700000
Would you recommend?: No
Postcode: SM5
Sales (Prospective customer)
Sold price: £700000
Postcode: SM5
3
people found
this helpful
We agreed on a sale at asking price with Cromwells Wallignton. Despite the fact that their agents failed to show up on viewings, we were harassed by the members of their team to arrange valuation within 5 working days, which we did! We ended up paying 3...
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3
people found
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“I was extremely happy with Cromwells (Walling......”
5 Star Review
Jul 05,2020
By:
'Susie'
Jul 05,2020
Services: Sales (as a Vendor)
Sold price: £225000
Would you recommend?: Yes
Postcode: SM1
Sales (as a Vendor)
Sold price: £225000
Postcode: SM1
0
people found
this helpful
I was extremely happy with Cromwells (Wallington) regarding the sale of my Mother's flat. My Mother is 96 and now living with me in Lancashire and so I was arranging everything at long distance. Sally Calvo was recommended to me in the first instance and she ...
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0
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“AVOID LIKE THE PLAGUE!!!!...”
1 Star Review
Dec 10,2019
By:
'Vikki'
Dec 10,2019
Services: Sales (as a Vendor)
Sold price: £247500
Would you recommend?: No
Postcode: SM6
Sales (as a Vendor)
Sold price: £247500
Postcode: SM6
5
people found
this helpful
AVOID LIKE THE PLAGUE!!!!
If I could give no stars I would.
If you’re serious about selling your property, use another agent!! We actually ended up opening a case with The Property Ombudsman regarding Cromwells (Wallington Branch) and was compensated for Cromwells failings. I ...
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5
people found
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“Very pleased with the level of service receiv......”
5 Star Review
Aug 09,2019
By:
'Michael'
Aug 09,2019
Services: Sales (as a Vendor)
Sold price: £655000
Would you recommend?: Yes
Postcode: SM6
Sales (as a Vendor)
Sold price: £655000
Postcode: SM6
0
people found
this helpful
Very pleased with the level of service received.
Found them to be very helpful and always kept us informed.
Managed to get us 10 offers....
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0
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5 Star Review
Mar 26,2019
By:
'Joydeep'
Mar 26,2019
Services: Sales (as a Buyer)
Sold price: £370000
Would you recommend?: Yes
Postcode: SM5
Sales (as a Buyer)
Sold price: £370000
Postcode: SM5
0
people found
this helpful
Hi,
I worked with Jaspreet during my sales process and she helped me a lot to follow up with solicitors to get the work done.
Regards,
Joydeep...
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0
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“Outstanding - One very happy family...”
5 Star Review
Mar 05,2019
By:
'Rachel'
Mar 05,2019
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SM6
Sales (as a Buyer)
Postcode: SM6
0
people found
this helpful
We have recently bought and sold through Cromwell's in Wallington and I really can't thank them enough. We came across quite a few hurdles along the way but the entire team went above and beyond for us! They were always informative and communicative. They delivered ...
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Comment on agent fees
Good
0
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“Very happy with Cromwells...”
5 Star Review
Dec 06,2018
By:
'Mrs'
Dec 06,2018
Services: Sales (as a Vendor)
Sold price: £432500
Would you recommend?: Yes
Postcode: SM6
Sales (as a Vendor)
Sold price: £432500
Postcode: SM6
0
people found
this helpful
Highly recommend Cromwells. We've recently used them to sell and purchase. Great customer service, putting our property on the market quickly through the night and being fully involved in our entire chain process dealing with all solicitors etc, I never needed to chase anything they ...
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Comment on agent fees
They’re all the same
0
people found
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5 Star Review
Dec 04,2018
By:
'Hackers'
Dec 04,2018
Services: Sales (as a Vendor)
Sold price: £475000
Would you recommend?: Yes
Postcode: SM67
Sales (as a Vendor)
Sold price: £475000
Postcode: SM67
0
people found
this helpful
We had a few problems selling but Cromwells worked hard to find a new buyer when the first one dropped out....
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Comment on agent fees
Fixed fee - charged what they said they would
0
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“Efficient & professional agency...”
4 Star Review
Oct 24,2018
By:
'G'
Oct 24,2018
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: SM5
Sales (as a Buyer)
Postcode: SM5
0
people found
this helpful
My Husband and I recently purchased our first home through Cromwells Wallington. We found Amanda and Mitzi to be particularly helpful and efficient. They helped push the sale of the property along and and dealt with any queries that we had with the property and ...
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0
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5 Star Review
May 14,2018
By:
'Ben'
May 14,2018
Services: Sales (as a Vendor)
Sold price: £245000
Would you recommend?: Yes
Postcode: SM67
Sales (as a Vendor)
Sold price: £245000
Postcode: SM67
0
people found
this helpful
From having Cromwells round to value and market the property to sale completion (and purchase) they were excellent.
Mitzy was always available and able to offer her advice and kept the process running smoothly (as could be).
Woukld definitely deal with again and would recommend ...
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Comment on agent fees
Competitive fees.
0
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“Many thanks to all the team at Cromwells, but in ......”
4 Star Review
Jan 28,2018
By:
'Lucy'
Jan 28,2018
Services: Sales (as a Vendor)
Sold price: £290000
Would you recommend?: Yes
Postcode: SM5
Sales (as a Vendor)
Sold price: £290000
Postcode: SM5
0
people found
this helpful
Many thanks to all the team at Cromwells, but in particular to Amanda and Mitsy for the successful sale of my property. They provided a friendly, professional service & kept me informed of any developments as and when they happened or whenever
I called for an ...
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Comment on agent fees
Competitive rates
0
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“As a buyer I was disappointed to be told by ......”
1 Star Review
Feb 23,2017
By:
'Surprised'
Feb 23,2017
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SM5
Sales (Prospective customer)
Postcode: SM5
5
people found
this helpful
As a buyer I was disappointed to be told by a member of staff at Cromwells, that there was no point in her updating their system to reflect our revised budget because they don't have time to "ring out" on their applicants. Our house was ...
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Comment on agent fees
Not applicable.
5
people found
this helpful
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“Appalling service. *Talked the talk but they never walked the ......”
1 Star Review
Jul 21,2016
By:
'S'
Jul 21,2016
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SM6
Sales (as a Vendor)
Postcode: SM6
8
people found
this helpful
Appalling service. *Talked the talk but they never walked the walk. We should have charged them for our phone bill as we were chasing them up constantly. Know all the staff by making calls but they are utterly useless at chasing things up. They need ...
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Comment on agent fees
Fees good = service poor
8
people found
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“Absolutely amazing! They helped me find a suitable buyer for ......”
5 Star Review
Jul 18,2016
By:
'Aaron'
Jul 18,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SM6
Sales (as a Vendor)
Postcode: SM6
1
people found
this helpful
Absolutely amazing!
They helped me find a suitable buyer for my family home that I had to give up begrudgingly....
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1
people found
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“Sam really helped by providing advise as to what to ......”
5 Star Review
Jul 17,2016
By:
'Michael'
Jul 17,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SM5
Sales (as a Buyer)
Postcode: SM5
0
people found
this helpful
Sam really helped by providing advise as to what to look out for in a house and an estate agent. I felt that I was being pressured by a different agency, but he assured me that I wasn't bound into anything.
Amanda helped us find ...
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Comment on agent fees
Really low in comparison to who I was going to go with initially
0
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“This small and homely office provided nothing but help from ......”
5 Star Review
Jul 10,2016
By:
'Jake'
Jul 10,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SM5
Sales (as a Vendor)
Postcode: SM5
0
people found
this helpful
This small and homely office provided nothing but help from the offset.
The open day they held for my property had a great atmosphere and I believe this helped with the price they achieved for my property.
Any issues I had were dealt with accordingly ...
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0
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“I was struggling to find a house that I could ......”
5 Star Review
Jul 10,2016
By:
'Jasmine'
Jul 10,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SM5
Sales (as a Buyer)
Postcode: SM5
3
people found
this helpful
I was struggling to find a house that I could really fall in love with as my budget was quite low. Paul helped me by identifying what I really wanted in a home and Amanda pointed out these features in houses on open days!
I ...
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3
people found
this helpful
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“Absolutely amazing service - I definitely recommend!The service is ......”
5 Star Review
Jul 10,2016
By:
'Samir'
Jul 10,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SM5
Sales (as a Vendor)
Postcode: SM5
0
people found
this helpful
Absolutely amazing service - I definitely recommend!
The service is great, they are impeccably organised and, overall, they are lovely people.
Thanks to all at Cromwells....
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0
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“Pathetic. Worst service ever. If had a choice would never ......”
1 Star Review
Jun 17,2016
By:
'PTHEACE'
Jun 17,2016
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SM6
Sales (Prospective customer)
Postcode: SM6
8
people found
this helpful
Pathetic. Worst service ever. If had a choice would never use them. Do not have courtesy to contact you regarding offers and dont even tell you if a property is under offer if you email for information. THIS HAPPENS ON MULTIPLE OCCASIONS. AVOID....
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8
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“Cromwells were fantastic right from the start. I must have ......”
5 Star Review
Jul 13,2015
By:
'Nick'
Jul 13,2015
Services: Sales (as a Buyer)
Sold price: £300000
Would you recommend?: Yes
Postcode: CR4
Sales (as a Buyer)
Sold price: £300000
Postcode: CR4
1
people found
this helpful
Cromwells were fantastic right from the start. I must have viewed close to 70 properties with other estate agents, i really wish i had gone to them first. I felt that Siobhan had our best interests at heart and guided me though the process impeccably ( As ...
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1
people found
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“This agent are so arrogant. We decided to use them ......”
1 Star Review
Apr 25,2015
By:
'EM'
Apr 25,2015
Services: Sales (as a Vendor)
Sold price: £290000
Would you recommend?: No
Postcode: SM6
Sales (as a Vendor)
Sold price: £290000
Postcode: SM6
6
people found
this helpful
This agent are so arrogant. We decided to use them because it looks like most others in the area do but what a mistake!
After we had been talked into signing a long contract with them the only contact we really had from them was ...
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What agent could do to change your mind?
Done their job, is was obvious they had not done anything for us as our next agent sold our property in less than a quarter of the time they had. Useless.
Attached Filesnbsp;
6
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“We sold and bought through Cromwells in Wallington Surrey Siobhan ......”
5 Star Review
Apr 13,2015
By:
'BARRY'
Apr 13,2015
Services: Sales (as a Vendor)
Sold price: £347000
Would you recommend?: Yes
Postcode: SM5
Sales (as a Vendor)
Sold price: £347000
Postcode: SM5
0
people found
this helpful
We sold and bought through Cromwells in Wallington Surrey Siobhan dealt with both selling and buying she was very helpful and understanding and got us through a difficult purchase would sell and buy again through Cromwells we thank you Siobhan...
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0
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“Great service received from start to finish. Siobhan was fantastic ......”
5 Star Review
Apr 09,2015
By:
'John'
Apr 09,2015
Services: Sales (as a Vendor)
Sold price: £235000
Would you recommend?: Yes
Postcode: CR4
Sales (as a Vendor)
Sold price: £235000
Postcode: CR4
0
people found
this helpful
Great service received from start to finish. Siobhan was fantastic and helped every step of the way. Issues were resolved quickly. I harassed almost everyday at some points and my calls were always taken or returned.
Cant rate them highly enough....
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0
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“I made the mistake of responding to their flyer as ......”
1 Star Review
Mar 26,2015
By:
'SJS'
Mar 26,2015
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SM6
Sales (as a Vendor)
Postcode: SM6
5
people found
this helpful
I made the mistake of responding to their flyer as it came through the door after my wife & I had decided to go on the market.
They seemed very pushy on the phone. I spoke to a lady who booked them into value. During the ...
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What agent could do to change your mind?
Don't trick customers, don't swear to customers, don't threaten customers!
Attached Filesnbsp;
5
people found
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“I used this agency to buy a property and they ......”
1 Star Review
Jan 27,2015
By:
'A'
Jan 27,2015
Services: Sales (as a Buyer)
Sold price: £400000
Would you recommend?: No
Postcode: SM6
Sales (as a Buyer)
Sold price: £400000
Postcode: SM6
6
people found
this helpful
I used this agency to buy a property and they were truly awful. At one point they were shouting down the phone at me because I'd tried to change an appointment. I only phoned them when I had no other option. Strangely they seemed to ...
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What agent could do to change your mind?
If they'd been polite and professional that would have been helpful.
Attached Filesnbsp;
6
people found
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“We just bought a flat via Cromwells Wallington and they ......”
1 Star Review
Jun 23,2014
By:
'Unhappy'
Jun 23,2014
Services: Sales (as a Buyer)
Sold price: £285000
Would you recommend?: No
Postcode: SM5
Sales (as a Buyer)
Sold price: £285000
Postcode: SM5
8
people found
this helpful
We just bought a flat via Cromwells Wallington and they have been completely unhelpful, with incompetent members of staff answering the phone and no willingness to resolve our queries/problems whatsoever, taking the 'it's not my problem' approach. They promised call backs on at least 5 ...
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8
people found
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