1 Star Review
Nov 01,2018
By:
'L'
Nov 01,2018
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: No
Postcode: GU24
Lettings (as a Tenant)
Rent PCM: £825
Postcode: GU24
1
people found
this helpful
Kind and polite... until they receive your payments.
After that, forget about them. They won't be of any help, totally useless. They become very responsive again at check out, when they will find a way to deduct what they can from your deposit. Useless. Avoid....
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1
people found
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“The WORST company to deal with. The property management company ......”
1 Star Review
Jan 06,2018
By:
'Watching'
Jan 06,2018
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: GU5
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: GU5
3
people found
this helpful
The WORST company to deal with. The property management company Countrywide made us wait over 7 months for house repairs, then Gascoigne Pees agents made my husband, baby and I homeless over the new year period and then expected us to STILL pay rent with an ...
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Comment on agent fees
Ridiculous. No inventory carried out but still charged for it. Admin fees are a joke!
3
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“I felt I had to write this review even though ......”
2 Star Review
Jul 03,2015
By:
'aggy54'
Jul 03,2015
Services: Lettings (as a Tenant)
Rent PCM: £388
Would you recommend?: No
Postcode: GU2
Lettings (as a Tenant)
Rent PCM: £388
Postcode: GU2
0
people found
this helpful
I felt I had to write this review even though my daughter left Uni 3 years ago because the treatment received by this branch and specifically Andrea was disgusting.
I was asked to act as a guarantor for my daughter AND her housemates ! Andrea was rude ...
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What agent could do to change your mind?
Extortionate
Attached Filesnbsp;
Comment on agent fees
Extortionate
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“We had been satisfied customers of Gascoigne-Pees for the last 7 ......”
3 Star Review
Feb 19,2013
By:
'Snorky'
Feb 19,2013
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU1
Lettings (as a Landlord)
Postcode: GU1
7
people found
this helpful
We had been satisfied customers of Gascoigne-Pees for the last 7 years, but a recent outrageous lapse has diminished our satisfaction considerably. When the tenancy ended on our property last June, Gascoigne-Pees changed our electricity supplier to E.On (whom I had never heard of and ...
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7
people found
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“I have recently tried to take a Property from this ......”
1 Star Review
Oct 10,2012
By:
'Chris'
Oct 10,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4
people found
this helpful
I have recently tried to take a Property from this agency. First of all, the agency fees was note mentioned to me, even I asked for the same over Phone. They told me that they would let me know later. Once I got the good ...
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What agent could do to change your mind?
First of all tell the truth upfront. Secondly provide some compensation, in case they fail to provide property on rent even after agreeing for the same.
Attached Filesnbsp;
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people found
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“Have you ever heard of the saying " Customer is the ......”
1 Star Review
Oct 03,2012
By:
'MARC'
Oct 03,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
12
people found
this helpful
Have you ever heard of the saying " Customer is the king". Well in the guildford (high street) branch of Mann countrywide, there is only one king and that is Andrea King, a woman who will give you no respect and will treat you like garbage.
...
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What agent could do to change your mind?
The Agent must understand that the customer is a tenant. A branch manager like Andrea does not seem to have the business sense to understand who is and isn't a customer. A customer has the right to choose a service and the right to exit from the service when there is a need to. People like Andrea have left a indelible mark on my impression of letting agencies which needless to say remains negative. If she had displayed patience and politeness in her dealings with me, I would have been less stressed and my impression of them wold have been positive. But sadly this woman's behavior leaves me in bitter taste.
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12
people found
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“My wife and I decided towards the end of 2011 that ......”
5 Star Review
Sep 11,2012
By:
'Mohammed'
Sep 11,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
My wife and I decided towards the end of 2011 that we planned to move. We decided we wanted to rent out our existing home and were advised to contact many of the lettings agents in Guildford. I think we met nearly all of them and ...
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people found
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“MANN Countrywide Lettings found me a property within 48hrs of ......”
4 Star Review
Mar 28,2012
By:
'Ms'
Mar 28,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0
people found
this helpful
MANN Countrywide Lettings found me a property within 48hrs of me being registered as an applicant. They processed my needs quickly and provided fantastic customer service. I will recommend them to anyone looking to rent a property in the near future....
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