“Absolutely disgusted with the lack of professionality at CoUNTrywide's Gateshead ......”
1 Star Review
Sep 07,2012
By:
'Jeffercake'
Sep 07,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
5
people found
this helpful
Absolutely disgusted with the lack of professionality at CoUNTrywide's Gateshead call centre. They have to date lost three of our emails, one handwritten letter and apparently they dont have a record of any phone call we have made to them!
We are now in dispute ...
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What agent could do to change your mind?
In order to make us recommend CoUNTrywide to people, they should do the following:
Not lie
Take records
Not be biased towards the landlords just because they are providing them with a wage
Not talk to you on the phone like you're a moron
Do what they said they would
Ring back when they say they will instead of forgetting
Doncaster shouldnt tell us to ring Gateshead, for Gateshead to eff everything up and tell us to deal with Doncaster
They should have given us the ‚£410 out of the ‚£650 that WAS NOT in dispute, straight away (we havent received a penny after three weeks)
Learn their arse from their elbow.
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