1 Star Review
Dec 03,2018
By:
'Hariold'
Dec 03,2018
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PL2
Sales (as a Vendor)
Postcode: PL2
1
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Our experience of selling a property through Connells was a bad one. During the process we raised a complaint. The complaint was acknowledged but never dealt with, as had been indicated, before completion. After completion the complaint was still not addressed and Connells failed to ...
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Comment on agent fees
The fees were typical. However, if the high street agent is to survive the challenge presented by the internet, we would suggest they need to deliver something of "value"; such as excellent service. Since that "value" was missing, the fee charged was too much.
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“This property was on the market with two agents and ......”
2 Star Review
Jun 01,2012
By:
'LS'
Jun 01,2012
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
5
people found
this helpful
This property was on the market with two agents and the owner had accepted an offer from us through the other one. Our agent contacted Connells to let them know that an offer had been accepted. Connells then found out how much we had offered ...
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What agent could do to change your mind?
They could have been more understanding when we complained and simply apologised. Instead they insisted they hadn't broken the law and wouldn't back down in the slightest. Seriously, all we wanted was an apology, but they stood by their despicable behaviour which while legal, was not moral.
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