Concentric Sales & Lettings
Liverpool, L20
4.9/5, 81 reviews
96% recommended
91% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
The Sales and Lettings Agency, based from the very large premises in Hugh House, manage hundreds of properties for client landlords and build to rent investors, that are based both in the area and across the UK, with many investors being from the London region now, buying in the area ... show more The Sales and Lettings Agency, based from the very large premises in Hugh House, manage hundreds of properties for client landlords and build to rent investors, that are based both in the area and across the UK, with many investors being from the London region now, buying in the area for the better investment and rental returns.

Since 2010, the branch has carved out quite a niche for itself, letting HMO (Houses of Multiple Occupancy) properties a long with single let properties to professionals and LHA, through working closely with the local Borough Councils to provide essential, high quality, safe and affordable accommodation for low income and vulnerable people.

So whether you are looking to buy property in the Liverpool North area, Sell properties or rent property this really is a one stop shop, no matter what the market you operate in.

The branch is run by a super team of advisors front of house, highly experienced in the property sector and with the full support and backing of the senior team, which includes Sally Lawson - Current president of ARLA, Dawn Bennett- Director and Branch Manager Elisa Abram, all with decades of experience at a high level each.

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Latest Reviews

View all Reviews 81
1st Sep 2023
reviewed by 'Ricci jazul'
“Elisha and Chloe have been welcoming and a great help in organising our flat. They work professionaly and communicate effectively ......”
10th May 2023
reviewed by 'Laura'
“Elisha, Chloe and Mya are a great team and professionally organised my flat to be ready for let with the ......”
3rd Apr 2023
reviewed by 'oladapo oni'
“Chloe, has been a wonderful agent and she is always ready to render support as at when due.Thank you ......”
23rd Mar 2023
reviewed by 'Chloe'
“Chloe Laughlin has been pro-active in handling my request to sell my property in Liverpool. Chloe was miss business efficiency ......”
7th Feb 2023
reviewed by 'Thomas'
“Very efficient and patient agents.The property was a bit messy when they took over. They also gave constructive suggestion ......”
23rd Jan 2023
reviewed by 'Nathan Bowen-James'
“Chloe , Who we dealt with at the estate agents was incredibly easy to communicate with and helped us with any ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Concentric Sales & Lettings
Suite 9, 2nd Floor St Hughs House, Trinity Rd
Bootle,Liverpool
Merseyside
L20 3QQ
0151 928 9280

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 100% £50,000 £200,000
Lettings 100% 96% £260 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 2 35 1 11 0 7 0 3 0
Areas covered
  • L22
  • L7
  • L23
  • L21
  • L24
  • L8
  • L25
  • L1
  • L2
  • L3
  • L4
  • L5
  • WA74
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA DPS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Coventry, CV5
Liverpool, L20
Wolverhampton, WV3

“Excellent customer service from both young me......”

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Sep 05,2019
Minithumbup
By: 'Rachael'
Sep 05,2019
0 people found
this helpful
Excellent customer service from both young men, Ben and Elliot. Worked great together to help offer me viewings and paperwork along with keys handover, all within 2 weeks. Could not have wished for better....
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“My letting agent, Ben Harvey, was great! Went......”

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Sep 04,2019
Minithumbup
By: 'Rachael'
Sep 04,2019
0 people found
this helpful
My letting agent, Ben Harvey, was great! Went above and beyond to get me a place that was nicer than I thought I could afford in my price range. He and the team at concentric kept in contact every step of the way and made ...
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“Review for concentric...”

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May 31,2019
Minithumbup
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Elisha
By: 'April'
May 31,2019
0 people found
this helpful
Very good service, easy to use, a quick and easy process to follow, Elisha was very polite and was easy to talk to and she answered any problems I had....
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Good fees, easy to understand
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“Amazing Service...”

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Apr 18,2019
Minithumbup
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Elisha
By: 'J.'
Apr 18,2019
0 people found
this helpful
We had a great experience using Concentric. Elisha went above and beyond her role to make our transaction as stressless as possible. Great communication and fast turnaround. Would absolutely recommend Concentric to any of my friends or colleagues. Thank you Elisha....
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Comment on agent fees
Fees although high seem to be in line with other agents.
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“Excellent and kind service!...”

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Mar 31,2019
Minithumbup
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Elisha
By: 'Marieke'
Mar 31,2019
0 people found
this helpful
My flatmate Barbara and I have moved to Liverpool from London and Elisha made our whole flat searching experiencing an absolute breeze! We came across Concentric and we found our beautiful flat on their website! Elisha showed us around and understood how much we loved ...
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Comment on agent fees
good
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“Efficient and professional...”

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Mar 01,2019
Minithumbup
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Elisha
By: 'Dave'
Mar 01,2019
0 people found
this helpful
Made my renting a room quick and painless, constant communication and doesnt mind going out of her way to help you....
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“Great Service...”

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Jan 30,2019
Minithumbup
By: 'Mr'
Jan 30,2019
0 people found
this helpful
Abby has been extremely helpful since Concentric began managing my BTL property. I always get quick responses and she is fast to take actions. This is very useful given that I am not a local landlord and I appreciate the effort and she has given ...
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Comment on agent fees
OK
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“LAST YEARS SALE...”

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Jan 22,2019
Minithumbup
By: 'THE'
Jan 22,2019
0 people found
this helpful
ABBY WAS MY MAIN POINT OF CONTACT THROUGHOUT OUR SALE WHICH TURNED OUT TO BE QUITE A LONG PROCESS . I FOUND HER TO BE EFFICIENT IN ALL CORRESPONDENCE AND FRIENDLY IN A PROFESSIONAL MANNER. IF I WAS LOOKING FOR SOMEONE TO BE FRONT OF HOUSE ...
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Comment on agent fees
AVERAGE
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“Fantastic and very helpful...”

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Sep 26,2018
Minithumbup
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Elisha
By: 'Wilf'
Sep 26,2018
1 people found
this helpful
Elisha has been very helpful and accommodating throughout this stressful process. I was given updates and the communication is great....
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Comment on agent fees
The £200 fee was a bit high compare to other agents I’ve seeked.
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“Highly efficient...”

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Sep 04,2018
Minithumbup
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Elisha
By: 'Jason'
Sep 04,2018
0 people found
this helpful
From start to finish a quick and efficient service with great communication at each stage. Managed my expectations by being highly professional...
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“Very attentive and switched on...”

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Sep 04,2018
Minithumbup
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Elisha
By: 'Craig'
Sep 04,2018
0 people found
this helpful
The overall service was excellent. All the girls helped me whenever I had a problem. With Elisha, Ellie and Andrea in particular providing me with all the support I needed. Great value, would recommend...
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Comment on agent fees
Good
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“Professional and competitively priced with spot on evaluation....”

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Aug 28,2018
Minithumbup
By: 'Brian'
Aug 28,2018
0 people found
this helpful
From the first contact I found all the Concentric staff to be good communicators with a very positive attitude. This was the first time I had been involved in the sale of a property. Had met with a number of competitors Concentric. Concentric' s fees ...
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Comment on agent fees
Compared favourably with competitor offering the same service
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“Great service...”

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Jul 06,2018
Minithumbup
By: 'Helen'
Jul 06,2018
0 people found
this helpful
All the staff at Concentric in Waterloo have been polite, helpful & responsive. I'd particularly like to thank Andrea who went the extra mile in trying to make sure everything went as smoothly as possible & kept us informed at all times. Moving house can be very ...
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Comment on agent fees
Competitive with other quotes we got, very reasonable
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“Great help!...”

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Jun 13,2018
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Elisha
By: 'Beverley'
Jun 13,2018
0 people found
this helpful
Elisha was really helpful right the way through our purchase. There were a few stressful times and each time I messaged she replied straight away. I had more contact with Elisha and she gave me more advice than my own estate agent. Really appreciate it. ...
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“Thank you...”

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Jun 01,2018
Minithumbup
By: 'Ruth'
Jun 01,2018
0 people found
this helpful
Thank you Abby for showing the property to the new tenant and sorting everything out, it seemed to have been easy, but I suspect there is alot of work going on in the background. Best wishes, Ruth Forder...
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Comment on agent fees
Happy with everything
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“Brilliant!...”

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May 09,2018
Minithumbup
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Elisha
By: 'Becky'
May 09,2018
0 people found
this helpful
Elisha has upheld exceptional customer service throughout the sale of my property. I cannot fault her skills or helpfulness in any way, shape or form. Whatever i asked of her, she delivered on. Wouldn't of got £5k extra if it wasn't for her impeccable negotiation ...
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Comment on agent fees
You get what you pay for!
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“Excellent service - Lettings...”

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May 08,2018
Minithumbup
By: 'Debra'
May 08,2018
1 people found
this helpful
Abby was very helpful, professional and efficient in dealing with the letting of my property. She kept me fully informed and updated on viewings etc, she was diligent in choosing a tenant that best suited the property and my requests. Abby made all transactions smooth, ...
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Comment on agent fees
Fair
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“Communication between staff members could be applied to enhance professionalism....”

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May 03,2018
Minithumbup
By: 'Mrs'
May 03,2018
0 people found
this helpful
Andrea is very accommodating, friendly and shows care and consideration to potential customers. Lovely girl, lovely manners. Highly praised in looking after our transaction....
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Comment on agent fees
Good
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Was this helpful? Yes

“Ms Andrea Galbraith...”

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May 02,2018
Minithumbup
By: 'Martin'
May 02,2018
0 people found
this helpful
Enjoyed dealing with Andrea. She was business-like and efficient; helped us secure a flat we thought we'd missed out on; she kept us informed when there was a delay before it was possible to move in....
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Comment on agent fees
As expected.
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“Welcoming and very helpful...”

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Apr 24,2018
Minithumbup
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Elisha
By: 'Kenneth.S'
Apr 24,2018
0 people found
this helpful
I am from London successfuly moved to Liverpool with the help of Elisha. Just two time I was to Liverpool first time was to view property and second time to move in both occasion Elisha did arranged it perfectly. No time wasted. And also last ...
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Comment on agent fees
Fair
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“Abby was exceptionally professional and very helpful in finding and ......”

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Feb 20,2018
Minithumbup
By: 'Jayne'
Feb 20,2018
0 people found
this helpful
Abby was exceptionally professional and very helpful in finding and securing a new tenant for our property. Her communication is excellent and she was very professional and efficient in sorting all paperwork and logistics. Thanks Abby!...
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“I found the service from Concentric Lettings excellent. Elisha was ......”

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Feb 16,2018
Minithumbup
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Elisha
By: 'Andy'
Feb 16,2018
0 people found
this helpful
I found the service from Concentric Lettings excellent. Elisha was very professional and went through every detail about the flat I was about to rent. I was very surprised how quick the process took and would highly recommend Elisha as an agent of Concentric....
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Comment on agent fees
Not bad.
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“Excellent customer service very helpful an very clear would definitely ......”

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Jan 20,2018
Minithumbup
By: 'Ryan'
Jan 20,2018
0 people found
this helpful
Excellent customer service very helpful an very clear would definitely recommend also really nice people made you feel comfortable 5 stars 🌟🌟🌟🌟🌟...
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“Both very friendly and welcoming, explained everything fully and answered ......”

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Jan 12,2018
Minithumbup
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Elisha
By: 'Jordan'
Jan 12,2018
1 people found
this helpful
Both very friendly and welcoming, explained everything fully and answered any question I had to ask. They made me feel very comfortable...
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Comment on agent fees
Good
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“I have had a lot of dealings with estate agents ......”

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Dec 06,2017
Minithumbup
By: 'Standale'
Dec 06,2017
2 people found
this helpful
I have had a lot of dealings with estate agents over the last 2 years and without a doubt, Concentric has been the best one that I have used. In particular Abby Jones. I had lots of questions over the months when purchasing this property and ...
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Comment on agent fees
not relevant as I was a purchaser so no fees involved
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“I have recently moved to Liverpool from overseas and I ......”

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Nov 29,2017
Minithumbup
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Elisha
By: 'FIras'
Nov 29,2017
1 people found
this helpful
I have recently moved to Liverpool from overseas and I started looking for a property to rent before traveling to the UK. I have contacted several agents/landlords through the online Property Portals and Elisha Abram from Concentric Lettings was one of them. From the ...
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Comment on agent fees
Very reasonable. Similar to what other agents are asking for!
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“Ellie and Andrea were very helpful and would always swiftly ......”

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Nov 17,2017
Minithumbup
By: 'Gavin'
Nov 17,2017
0 people found
this helpful
Ellie and Andrea were very helpful and would always swiftly respond to my queries. I would recommend them to anyone buying....
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“Excellent customer service and she was happy to help with ......”

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Nov 15,2017
Minithumbup
By: 'John'
Nov 15,2017
0 people found
this helpful
Excellent customer service and she was happy to help with all my queries. Was even willing to stay after closing time so I could get to the office after work....
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Comment on agent fees
N/A
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“Very impressed with both Elisha and Ellie. They gave us ......”

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Nov 13,2017
Minithumbup
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Elisha
By: 'Mr'
Nov 13,2017
0 people found
this helpful
Very impressed with both Elisha and Ellie. They gave us lots of confidence in their ability to potentially manage our investment property by their knowledge, professionalism and friendliness. If the rest of the team are the same, we have definitely found the right agent to ...
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Comment on agent fees
Not known.
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“Elisha was brilliant help, I would highly reccomend her to ......”

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Nov 11,2017
Minithumbup
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Elisha
By: 'Sean'
Nov 11,2017
0 people found
this helpful
Elisha was brilliant help, I would highly reccomend her to anyone. I viewed a property and moved in within the same week....
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Comment on agent fees
£150
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No image available Chloe

Landlord Fees

Let only service
£540 (inc. VAT), On Completion (Fees are negotiable)

Let only service including:
- Marketing
- Viewings
- References
- All paperwork

Last updated on 17/08/2022, 11:00 AM by Elisha Abram Branch Manager


Tenant Fees

Tenant Management Service
14.4% (inc. VAT), On Completion

Set up fee for fully managed clients - £474

Last updated on 17/08/2022, 11:02 AM by Elisha Abram Branch Manager

Pending
10% (inc. VAT), On Completion

The "in-between" for Let only and fully managed. Landlord arranges maintenance work.

Last updated on 17/08/2022, 11:04 AM by Elisha Abram Branch Manager

Pending
1.25% (inc. VAT), On Completion

Minimum of £1800 inc vat

Last updated on 17/08/2022, 11:05 AM by Elisha Abram Branch Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:17 AM 10/08/2022 by Elisha Abram

Awards won by Concentric Sales & Lettings, Liverpool L20 3QQ



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