Ealing Broadway, London, W5
4.8/5, 359 reviews
93% recommended
89% sales valuation accuracy
95% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
On the 14th November 1988, Colin Bibra Estate Agents opened its first office at 34 The Mall, Ealing, W5; this was our management office until September 2012, when it moved to 204 Northfield Avenue, Ealing, W13. A second office was opened at 44 The Mall in 1990 and remains there to this day.Initially dealing exclusively ... show more On the 14th November 1988, Colin Bibra Estate Agents opened its first office at 34 The Mall, Ealing, W5; this was our management office until September 2012, when it moved to 204 Northfield Avenue, Ealing, W13. A second office was opened at 44 The Mall in 1990 and remains there to this day.

Initially dealing exclusively with sales, Colin started to incorporate lettings and property management into the business.

We currently manage hundreds of individual local properties for clients, as well as a large number of residential estates and developments in the Ealing area.

As one of the oldest independent Estate Agents in the Ealing area, Colin Bibra’s pride themselves on their in-depth local knowledge, and the proficient and personal service offered to all their clients.

Not content to stand still, we continually analyse trends in the property market and pride ourselves in the innovation and use of the latest technology in our management and sales offices.
Estate Agents in Ealing | Colin Bibra | vcolinbibra.com

Opening Hours
Address

Colin Bibra
44 The Mall
London
Greater London
W5 3TJ
02085670077

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 95% £280,000 £570,000
Lettings 98% 97% £800 £4,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
62 6 211 12 18 1 4 0 40 5
Areas covered
  • W13
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA ARMA NALS DPS TDS
Latest Properties

“As a tenant - Had a few issue with supply in ......”

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Apr 30,2021
Minithumbup
By: 'Umar A'
Apr 30,2021
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As a tenant - Had a few issue with supply in the property but credit goes to Colin Bibra with quick response and great service . Thanks to Nabeel Khan for the friendly support...
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“Very helpful company always at hand to assist......”

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Apr 30,2021
Minithumbup
By: 'Hakan'
Apr 30,2021
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Very helpful company always at hand to assist. I don't need to look anywhere else. Nabeel was always at the end of the line and knew how to resolve issues that I encountered....
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“Colin Bibra Agency...”

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Apr 30,2021
Minithumbup
Simon
By: 'Paulo'
Apr 30,2021
1 people found
this helpful
Colin Bibra is a very good agency. When we were looking for a residence, Mr. Simon Batti helped us with great promptness and friendliness. The agency always helping us with anything we need. I recommend it to anyone looking for a new home....
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“We rented a flat in Ealing and really liked t......”

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Apr 30,2021
Minithumbup
Simon
By: 'Ruby'
Apr 30,2021
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We rented a flat in Ealing and really liked the service. It was fast and honest. Thank you guys for your great service....
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“Happy Landlord...”

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Apr 30,2021
Minithumbup
By: 'Gareth Bennington'
Apr 30,2021
1 people found
this helpful
I have multiple properties managed by Colin Bibra for a number of years now. I am extremely happy with the service provided and would certainly recommend them. I have dealt with a number of different agents but currently liase with Dalvir and Nabeel who have ...
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“Nabeel and Dalvir have been amazing in trying......”

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Apr 30,2021
Minithumbup
By: 'Sumara'
Apr 30,2021
0 people found
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Nabeel and Dalvir have been amazing in trying to help me find information about a property. If I were to rent again I’d definitely come back. Great property managers....
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“I have been working with Colin Bibra for just......”

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Apr 30,2021
Minithumbup
By: 'Mark'
Apr 30,2021
1 people found
this helpful
I have been working with Colin Bibra for just over a year now and it has been an absolute privilege to work with Nabeel and Dalvir particularly. I have found them both to be very helpful and professional in what they do. I have never ...
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“highlyhighly recommended...”

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Apr 30,2021
Minithumbup
By: 'Gareth'
Apr 30,2021
0 people found
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Colin Bibra provide a great customer service. Always attentive and available to help on any issues that arise. A pleasure to deal with....
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“Very helpful!...”

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Apr 30,2021
Minithumbup
By: 'Sama'
Apr 30,2021
0 people found
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Nabeel is an excellent property manager who used to be my direct contact when I was renting. Friendly and very helpful!...
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“My experience with Colin Bibra has been outst......”

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Apr 30,2021
Minithumbup
By: 'H'
Apr 30,2021
0 people found
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My experience with Colin Bibra has been outstanding. @NabeelKhan is extremely professional, mindful and thoughtful at the same time. He is always well informed and able provide the right balance to make sure all parties are happy....
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“Thank you Colin Bibra highly recommended, You......”

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Apr 30,2021
Minithumbup
By: 'Hina'
Apr 30,2021
0 people found
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Thank you Colin Bibra highly recommended, You will have total peace of mind as all staff are friendly helpful and always strive to exceed my expectations!...
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“I could not thank Colin Bibra enough for all ......”

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Apr 30,2021
Minithumbup
By: 'Priya'
Apr 30,2021
1 people found
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I could not thank Colin Bibra enough for all their support with my flats in Ealing. Special thank you to Dalvir for his prompt responses....
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“Amazing customer service...”

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Apr 30,2021
Minithumbup
By: 'Robbie'
Apr 30,2021
0 people found
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Amazing customer service. Helped me with any issues I had regarding the property. Things were dealt in a quick and timely manner. Definitely recommend Colin Bibra...
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“Simon Bhatti was very professional and catere......”

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Apr 30,2021
Minithumbup
Simon
By: 'Nano'
Apr 30,2021
0 people found
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Simon Bhatti was very professional and catered to my rental needs. Simon is highly skilled and an asset to the company. Would definitely recommend him and Colin Bibra....
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“Never can fault this Agency second to none Pr......”

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Apr 30,2021
Minithumbup
By: 'Emma'
Apr 30,2021
0 people found
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Never can fault this Agency second to none Property management team very professional when it comes to all aspects Dalvir & Nabeel could not thank them enough!!!...
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“Brilliant Service...”

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Apr 30,2021
Minithumbup
By: 'Haris Sheikh'
Apr 30,2021
0 people found
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I have nothing but the utmost respect for this company and especially Nabeel Khan, who provides flawless and the most exceptional service. Being a tenant is easy when you have someone as cooperative and ready for action as Nabeel. I would recommend....
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“As a tenant, they’ve been the perfect company......”

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Apr 30,2021
Minithumbup
By: 'Vishnu'
Apr 30,2021
0 people found
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As a tenant, they’ve been the perfect company. I’ve had a few issues with the heating and shower system but as soon as I’ve sent an email or phoned in, everything is sorted. All issues I’ve given have been swiftly resolved ...
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“Very good and easy service, well spoken and s......”

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Apr 30,2021
Minithumbup
By: 'Vafu'
Apr 30,2021
0 people found
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Very good and easy service, well spoken and showed good manners and understood everything clearly. Would highly recommend to everyone else....
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“Nabeel Khan was extremely helpful throughout ......”

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Apr 30,2021
Minithumbup
By: 'John'
Apr 30,2021
0 people found
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Nabeel Khan was extremely helpful throughout the entire process and he resolves all issues swiftly and competently. I highly recommend him....
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“Great customer service, very helpful and can ......”

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Apr 30,2021
Minithumbup
By: 'Haaris'
Apr 30,2021
0 people found
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Great customer service, very helpful and can easily fulfil my enquiries with ease. I would highly recommend Nabeel for future potential client...
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“I rent a property in Ealing and I was very sa......”

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Apr 30,2021
Minithumbup
Simon
By: 'Maryam Zeb'
Apr 30,2021
0 people found
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I rent a property in Ealing and I was very satisfied. The agents were very professional and took on board my every need. Simon was very helpful and took time to find me the right place which ticks all the boxes !! Thank you so much...
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“Nabeel was incredibly helpful - he was respon......”

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Apr 30,2021
Minithumbup
By: 'A'
Apr 30,2021
0 people found
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Nabeel was incredibly helpful - he was responsive to our needs, and was always patient with us. His advice and support was much appreciated overall!...
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“Great company to deal with, very friendly and......”

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Apr 29,2021
Minithumbup
By: 'Heather'
Apr 29,2021
0 people found
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Great company to deal with, very friendly and efficient. Very pro-active, easy to get along and get results. Helpful, if they don't know the answer they will find out and respond quickly...
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“Colin Bibra agancy gave us a good easy experience of ......”

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Apr 29,2021
Minithumbup
Simon
By: 'Dena'
Apr 29,2021
0 people found
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Colin Bibra agancy gave us a good easy experience of finding a place that we like. Mr Simon Bhatti is very patient and caring and understanding. He communicated between us and the landlord really well. Thanks to him we found a good flat to live ...
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“Excellent company to work with, always on top......”

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Apr 29,2021
Minithumbup
By: 'Bruno'
Apr 29,2021
0 people found
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Excellent company to work with, always on top of any issues and look after their tenants very well. I'm looking forward to keep on working with Colin Bibra team for years to come!...
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“Good Staff Good communication Good selectio......”

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Apr 29,2021
Minithumbup
Simon
By: 'Arezou'
Apr 29,2021
0 people found
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Good Staff Good communication Good selection of properties I could find a place suitable for me with Colin Bibra's help....
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“Colin Bibra provide a comprehensive property ......”

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Apr 29,2021
Minithumbup
Tim
By: 'Mr'
Apr 29,2021
0 people found
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Colin Bibra provide a comprehensive property management service. As a landlord and a director for the block I have found their service to be excellent and their staff very helpful and accommodating....
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“Had issue with maintenance out of hours at th......”

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Apr 29,2021
Minithumbup
By: 'Kim'
Apr 29,2021
0 people found
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Had issue with maintenance out of hours at the property which was dealt with promptly by Nabeel and Dalvir. Great help....
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“Great Estete Agents , great service, always ......”

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Apr 29,2021
Minithumbup
By: 'Jacek'
Apr 29,2021
0 people found
this helpful
Great Estete Agents , great service, always nice and polite. Nabeel and Dalvir have been great. Colin Bibra provide excellent services Yes I will recommend...
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“I found Nabeel to be very helpful indeed.I w......”

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Apr 28,2021
Minithumbup
By: 'Steven Maxwell'
Apr 28,2021
0 people found
this helpful
I found Nabeel to be very helpful indeed. I would definitely recommend both Nabeel and Colin Bibra Estate Agents to anyone....
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Landlord Fees

LANDLORD FEES SCHEDULE
ADDITIONAL FEES AND CHARGES

LETTINGS INSTRUCTION FEES (see T&C's for service details)
Let Only: 12% (Inc. VAT) of yearly rental income upfront
Let Only Renew: 6% (Inc. VAT) of yearly rental income upfront
Let + Rent Collect: 13.2% (Inc. VAT) of monthly rental Income
Let + Manage: 18% (Inc. VAT) of monthly rental Income
Premium Manage: 21.60%(Inc. VAT) of monthly rental Income

SALES INSTRUCTION FEES (see T&C's for service details)
1.8% (Inc. VAT) of total sale price (sole agents)
2.4% (Inc. VAT) of total sale price (joint agents)
3.0% (Inc. VAT) of total sale price (multiple agents)

PRE-TENANCY FEES (ALL SERVICE LEVELS)
Arranging and facilitating statutory compliance if not provided on instruction or undertaken by the landlord:
• Energy Performance Certificate (EPC): £90 (Inc. VAT) per tenancy
• Gas Safety Certificate (GSR): £111 (Inc. VAT) per tenancy
• Electrical Installation Condition Report (EICR): £180 (Inc. VAT) per tenancy
• Portable Appliance Testing (PAT): £54 (Inc. VAT) per tenancy
• Legionella Risk Assessment: £54 (Inc. VAT) per tenancy
• Installing Smoke alarms and Carbon Monoxide: £80 (Inc. VAT) per tenancy
• Handling local authority licensing application: £150 Inc. VAT) per tenancy

START OF TENANCY FEES
Referencing fees: £21.60 (Inc. VAT) per applicant and guarantor (if required). Referencing for each applicant to assess affordability)
Drawing up tenancy Agreement: £160.00 (Inc. VAT) per applicant. Agreement will be uploaded for signing via DocuSign.
Deposit Registration Fees (where collected): £90 (Inc. VAT) per tenancy. Register landlord and tenant details and protect the security deposit with a Government-authorized Scheme. Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of the tenancy start date.
Inventory in fee: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake a Schedule of Condition to be compared against inventory when tenants leave

DURING TENANCY FEES
Additional Property Visits: £90 (Inc. VAT) per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.
Renewal Fees: £160 (Inc. VAT) per tenancy.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

END OF TENANCY FEES
Check-out Inventory: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit.
Fees for the service of Legal Notices (Section 8 or Section 21): £180 (Inc. VAT) per Notice.

Client Money Protection (CMP): Propertymark
Redress scheme: The Property Ombudsman

Please ask a member of staff if you have any questions about our Fees

Tenant Fees

Fee information
New assured shorthold tenancies (ASTs) tenant fees

Holding Deposit: One week’s rent.

Security Deposit: Five weeks’ rent.(This covers damages or defaults on the part of the tenant during the tenancy)

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract: £50 (Inc. VAT) per agreed variation. (To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents)

Change of Sharer: £50 (Inc. VAT) per replacement tenant or any reasonable costs incurred if higher. (To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination: Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Client Money Protection (cmp): Propertymark
Redress scheme: The Property Ombudsman

You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 20/09/2019, 12:58 PM by john bishop
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Colin Bibra Estate Agents Limited – Complaints Handling Procedure

Our complaints policy

We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please let us know the details in writing, either by letter or email.

What will happen next?

1. We will acknowledge receipt of your complaint by letter or email within three working days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to the manager of the relevant department (sales, lettings, property management or estate management), who will review the matter and speak to the member/members of staff involved.

3. Within fifteen working days of your complaint being sent, we will send you a detailed written reply to your complaint, including suggestions for resolving the matter.

4. If you do not feel your complaint has been resolved, we will then invite you to a meeting during working hours to discuss and resolve your complaint. The meeting will take place within fifteen working days of us becoming aware of your dissatisfaction, subject to your availability.

5. Within five working days of the meeting, we will write to you to confirm what took place and any solutions we have agreed with you.

6. If you do not want a meeting or it is not possible, we will arrange for a director of the company to review the decision.

7. We will write to you within 10 working days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

8. If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) then you can take the matter up with The Property Ombudsman: (or your chosen approved scheme) without charge”. You can contact The Property Ombudsman by:

Post: Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Telephone: 01722 333306
Email: [email protected]
Website: https://www.tpos.co.uk/
Last updated at 11:58 AM 20/09/2019 by john bishop

Awards won by Colin Bibra, London W5 3TJ



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Colin Bibra

Branch - Ealing Broadway, London, W5