Ealing Broadway, London, W5
4.8/5, 359 reviews
93% recommended
89% sales valuation accuracy
95% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
On the 14th November 1988, Colin Bibra Estate Agents opened its first office at 34 The Mall, Ealing, W5; this was our management office until September 2012, when it moved to 204 Northfield Avenue, Ealing, W13. A second office was opened at 44 The Mall in 1990 and remains there to this day.Initially dealing exclusively ... show more On the 14th November 1988, Colin Bibra Estate Agents opened its first office at 34 The Mall, Ealing, W5; this was our management office until September 2012, when it moved to 204 Northfield Avenue, Ealing, W13. A second office was opened at 44 The Mall in 1990 and remains there to this day.

Initially dealing exclusively with sales, Colin started to incorporate lettings and property management into the business.

We currently manage hundreds of individual local properties for clients, as well as a large number of residential estates and developments in the Ealing area.

As one of the oldest independent Estate Agents in the Ealing area, Colin Bibra’s pride themselves on their in-depth local knowledge, and the proficient and personal service offered to all their clients.

Not content to stand still, we continually analyse trends in the property market and pride ourselves in the innovation and use of the latest technology in our management and sales offices.
Estate Agents in Ealing | Colin Bibra | vcolinbibra.com

Opening Hours
Address

Colin Bibra
44 The Mall
London
Greater London
W5 3TJ
02085670077

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 95% £280,000 £570,000
Lettings 98% 97% £800 £4,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
62 6 211 12 18 1 4 0 40 5
Areas covered
  • W13
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA ARMA NALS DPS TDS
Latest Properties

“Very helpful...”

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Feb 23,2023
Minithumbup
Portia
By: 'Suela'
Feb 23,2023
0 people found
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We raised a problem with the oven while we had our inspection and Portia was very helpful organising the communication with the landlord. After a few weeks we received a new oven. Thank you Portia....
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“Thoroughly recommended!...”

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Feb 22,2023
Minithumbup
Simon
By: 'Tim'
Feb 22,2023
0 people found
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I went with Colin Bibra after seeing the good reviews on All Agents. I can strongly agree with them after my initial experience. I've been a landlord for over 20 years and it's hard to find good, experienced agents that do what they say they will. ...
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“Leilani provides more than an excellent servi......”

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Feb 20,2023
Minithumbup
Leilani
By: 'Richard'
Feb 20,2023
0 people found
this helpful
Leilani provides more than an excellent service, she is proactively! She has made such a difference to the property management service at Colin Bibra, efficient and responsive, with sound advice too. She is an asset to the sector. Outstanding!...
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“Nabeel is not only helpful, prompt, and effic......”

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Feb 16,2023
Minithumbup
By: 'Dr John Perivolaris'
Feb 16,2023
0 people found
this helpful
Nabeel is not only helpful, prompt, and efficient, he is also a very good ambassador for Colin Bibra. In my dealings with Nabeel I have been impressed by his professionalism and friendly manner....
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“Received excellent service from Portia with o......”

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Jan 17,2023
Minithumbup
Portia
By: 'Sona'
Jan 17,2023
0 people found
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Received excellent service from Portia with our tenancy renewal. She is very professional and helpful. Thank you for your help Portia!...
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“Very helpful and kind, always finding best So......”

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Jan 16,2023
Minithumbup
Simon
By: 'Paulina & Damian'
Jan 16,2023
0 people found
this helpful
Very helpful and kind, always finding best Solutions and options. Mr Simon is The best in what he is doing! Cannot recommend enough!!...
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“Simon is always professional and ready to off......”

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Jan 06,2023
Minithumbup
Simon
By: 'Cheery Soul'
Jan 06,2023
0 people found
this helpful
Simon is always professional and ready to offer useful help when he can. In a recent transaction he stepped in seamlessly to take control following a colleague's illness and brought the matter to a satisfactory conclusion....
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“Simon was helpful and friendly ,He was profes......”

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Oct 20,2022
Minithumbup
Simon
By: 'Sohail'
Oct 20,2022
0 people found
this helpful
Simon was helpful and friendly ,He was professional to find the flat we wanted and also my wife and I appreciate him also I recommend him...
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“Simon was amazing, I got to the property earl......”

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Oct 19,2022
Minithumbup
Simon
By: 'Katherine'
Oct 19,2022
0 people found
this helpful
Simon was amazing, I got to the property early & I was done by the time it was meant to start. He helped me get the flat I wanted and I’m super thankful, 10/10 would recommend. Really grateful that I was able to put an offer ...
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“As a tenant with over 15 years of renting in ......”

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Oct 18,2022
Minithumbup
Simon
By: 'Freida'
Oct 18,2022
0 people found
this helpful
As a tenant with over 15 years of renting in different London locations, I’ve never had a better rental experience as with Simon Bhatti of Colin Bibra, Ealing Broadway. The whole process from viewing multiple properties to securing an offer took less than 90 minutes. It ...
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“Great experience overall with the agency. Esp......”

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Oct 17,2022
Minithumbup
Simon
By: 'Goda'
Oct 17,2022
0 people found
this helpful
Great experience overall with the agency. Especially, Simon. He has been extremely responsive from the first moment we have contacted the agency. Stress-free and smooth communication, very professional. Highly recommended. Thank you!...
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“Simon has been amazing since the day of viewi......”

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Oct 04,2022
Minithumbup
Simon
By: 'Apoorva Gupta'
Oct 04,2022
0 people found
this helpful
Simon has been amazing since the day of viewing. Very patiently answered and helped us throughout the whole process. Very responsive and polite in person and on calls. He is the reason we could finalize the house so quickly....
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“Very successful viewings with an extremely ex......”

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Aug 31,2022
Minithumbup
Jeremy
By: 'Michael'
Aug 31,2022
0 people found
this helpful
Very successful viewings with an extremely experienced agent. Big shout out to Jeremy for his help. He always goes the extra mile....
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“Highly recommend...”

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Aug 31,2022
Minithumbup
Simon
By: 'Indu'
Aug 31,2022
0 people found
this helpful
Colin Bibra was super helpful, especially Simon. He was so friendly and professional. And helped me find a lovely home....
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“Simon has been extremely helpful in finding t......”

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Aug 30,2022
Minithumbup
Simon
By: 'Serena'
Aug 30,2022
0 people found
this helpful
Simon has been extremely helpful in finding the right property for us. He has been very patient and extremely professional. Highly recommend him....
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“Simon has been a pleasure to deal with always......”

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Aug 29,2022
Minithumbup
Simon
By: 'Amar'
Aug 29,2022
0 people found
this helpful
Simon has been a pleasure to deal with always very attentive and on call when ever required, would highly recommend him to my friends....
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“The best letting and selling agancy in Ealing....”

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Aug 29,2022
Minithumbup
Simon
By: 'Shadi'
Aug 29,2022
0 people found
this helpful
Simone Bhatti is the one who always care about your situation and support you during your time who you settled in the flat. He has good manner and always kind to me and my family, he showed us many flat last year and finally we ...
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“Simon helped me find the right property. I wo......”

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Aug 27,2022
Minithumbup
Simon
By: 'elie'
Aug 27,2022
0 people found
this helpful
Simon helped me find the right property. I would recommend him as he is very knowledgeable. Thank you Simon Bhatti...
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“thanks Simon for taking the time out of your ......”

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Aug 25,2022
Minithumbup
Simon
By: 'Saad'
Aug 25,2022
0 people found
this helpful
thanks Simon for taking the time out of your weekend to help us find our property! really appreciate the speed and help...
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“I would like to thank Simon from Colin Bibra ......”

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Aug 25,2022
Minithumbup
Simon
By: 'Sheena'
Aug 25,2022
0 people found
this helpful
I would like to thank Simon from Colin Bibra for finding us the perfect home. Simon was very pro active and his communication was great. I would recommend this agency....
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“I would highly recommend this agency for find......”

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Aug 25,2022
Minithumbup
Simon
By: 'Paul'
Aug 25,2022
0 people found
this helpful
I would highly recommend this agency for finding a property. Simon was very patient and listened to us and helped us find a property which matched our requirements. Thank you....
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“Professional person centred team, very inform......”

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Aug 25,2022
Minithumbup
By: 'Peter'
Aug 25,2022
0 people found
this helpful
Professional person centred team, very informative and knowledgeable about the property and the local area and open regarding expected price etc highly recommend...
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“Great service and understanding of the market......”

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Aug 24,2022
Minithumbup
Simon
By: 'Parm'
Aug 24,2022
0 people found
this helpful
Great service and understanding of the market. Working with Mr. Simon Bhatti was very pleasant, he is very helpful and found us tenants quickly....
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“Great service, simon took time out to underst......”

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Aug 24,2022
Minithumbup
Simon
By: 'parm'
Aug 24,2022
0 people found
this helpful
Great service, simon took time out to understand our needs and find us the perfect tenants. I would recommend him highly....
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“Simon Bhatti was very helpful and made sure w......”

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Aug 24,2022
Minithumbup
Simon
By: 'Parm'
Aug 24,2022
0 people found
this helpful
Simon Bhatti was very helpful and made sure we got the right tenants. I would highly recommend him as he is very good at his job....
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“Simon is very helpful and great at his job. I......”

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Aug 22,2022
Minithumbup
Simon
By: 'Jess'
Aug 22,2022
0 people found
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Simon is very helpful and great at his job. I found the whole process very simple and straight forward. Thank you...
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“Thorough & exceptional customer service from ......”

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Aug 21,2022
Minithumbup
Simon
By: 'samit'
Aug 21,2022
0 people found
this helpful
Thorough & exceptional customer service from Simon. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our deal . Highly recommended!...
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“Thorough & exceptional customer service from ......”

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Aug 21,2022
Minithumbup
Simon
By: 'fsx1212'
Aug 21,2022
0 people found
this helpful
Thorough & exceptional customer service from Simon. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our deal . Highly recommended!...
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“Flat sale handled by Jeremy...”

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Aug 20,2022
Minithumbup
Jeremy
By: 'David'
Aug 20,2022
0 people found
this helpful
Jeremy dealt with the sale of my flat. The whole process was smooth and stress free. Good speedy communication at all times. Many thanks...
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“I recently sold my flat in Ealing through Col......”

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Aug 19,2022
Minithumbup
Jeremy
By: 'Heather Hughes'
Aug 19,2022
0 people found
this helpful
I recently sold my flat in Ealing through Colin Bibra and Jeremy Askwith was the agent I dealt with. I was extremely satisfied with the whole process and Jeremy is to be highly commended. He dealt with queries and issues efficiently and professionally and unlike ...
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Staff picture Jeremy
(15)
No image available Leilani
No image available Portia
Staff picture John
(3)
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(2)

Landlord Fees

LANDLORD FEES SCHEDULE
ADDITIONAL FEES AND CHARGES

LETTINGS INSTRUCTION FEES (see T&C's for service details)
Let Only: 12% (Inc. VAT) of yearly rental income upfront
Let Only Renew: 6% (Inc. VAT) of yearly rental income upfront
Let + Rent Collect: 13.2% (Inc. VAT) of monthly rental Income
Let + Manage: 18% (Inc. VAT) of monthly rental Income
Premium Manage: 21.60%(Inc. VAT) of monthly rental Income

SALES INSTRUCTION FEES (see T&C's for service details)
1.8% (Inc. VAT) of total sale price (sole agents)
2.4% (Inc. VAT) of total sale price (joint agents)
3.0% (Inc. VAT) of total sale price (multiple agents)

PRE-TENANCY FEES (ALL SERVICE LEVELS)
Arranging and facilitating statutory compliance if not provided on instruction or undertaken by the landlord:
• Energy Performance Certificate (EPC): £90 (Inc. VAT) per tenancy
• Gas Safety Certificate (GSR): £111 (Inc. VAT) per tenancy
• Electrical Installation Condition Report (EICR): £180 (Inc. VAT) per tenancy
• Portable Appliance Testing (PAT): £54 (Inc. VAT) per tenancy
• Legionella Risk Assessment: £54 (Inc. VAT) per tenancy
• Installing Smoke alarms and Carbon Monoxide: £80 (Inc. VAT) per tenancy
• Handling local authority licensing application: £150 Inc. VAT) per tenancy

START OF TENANCY FEES
Referencing fees: £21.60 (Inc. VAT) per applicant and guarantor (if required). Referencing for each applicant to assess affordability)
Drawing up tenancy Agreement: £160.00 (Inc. VAT) per applicant. Agreement will be uploaded for signing via DocuSign.
Deposit Registration Fees (where collected): £90 (Inc. VAT) per tenancy. Register landlord and tenant details and protect the security deposit with a Government-authorized Scheme. Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of the tenancy start date.
Inventory in fee: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake a Schedule of Condition to be compared against inventory when tenants leave

DURING TENANCY FEES
Additional Property Visits: £90 (Inc. VAT) per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.
Renewal Fees: £160 (Inc. VAT) per tenancy.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

END OF TENANCY FEES
Check-out Inventory: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit.
Fees for the service of Legal Notices (Section 8 or Section 21): £180 (Inc. VAT) per Notice.

Client Money Protection (CMP): Propertymark
Redress scheme: The Property Ombudsman

Please ask a member of staff if you have any questions about our Fees

Tenant Fees

Fee information
New assured shorthold tenancies (ASTs) tenant fees

Holding Deposit: One week’s rent.

Security Deposit: Five weeks’ rent.(This covers damages or defaults on the part of the tenant during the tenancy)

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract: £50 (Inc. VAT) per agreed variation. (To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents)

Change of Sharer: £50 (Inc. VAT) per replacement tenant or any reasonable costs incurred if higher. (To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination: Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Client Money Protection (cmp): Propertymark
Redress scheme: The Property Ombudsman

You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 20/09/2019, 12:58 PM by john bishop
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Colin Bibra Estate Agents Limited – Complaints Handling Procedure

Our complaints policy

We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please let us know the details in writing, either by letter or email.

What will happen next?

1. We will acknowledge receipt of your complaint by letter or email within three working days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to the manager of the relevant department (sales, lettings, property management or estate management), who will review the matter and speak to the member/members of staff involved.

3. Within fifteen working days of your complaint being sent, we will send you a detailed written reply to your complaint, including suggestions for resolving the matter.

4. If you do not feel your complaint has been resolved, we will then invite you to a meeting during working hours to discuss and resolve your complaint. The meeting will take place within fifteen working days of us becoming aware of your dissatisfaction, subject to your availability.

5. Within five working days of the meeting, we will write to you to confirm what took place and any solutions we have agreed with you.

6. If you do not want a meeting or it is not possible, we will arrange for a director of the company to review the decision.

7. We will write to you within 10 working days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

8. If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) then you can take the matter up with The Property Ombudsman: (or your chosen approved scheme) without charge”. You can contact The Property Ombudsman by:

Post: Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Telephone: 01722 333306
Email: [email protected]
Website: https://www.tpos.co.uk/
Last updated at 11:58 AM 20/09/2019 by john bishop

Awards won by Colin Bibra, London W5 3TJ



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Colin Bibra

Branch - Ealing Broadway, London, W5