Downend Bristol, Bristol, BS16
4.8/5, 64 reviews
97% recommended
96% sales valuation accuracy
100% sales fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 64
12th Dec 2024
reviewed by 'Matt Shelper'
“Rowena and the team at Downend were really helpful when valuing our properties. Customer service was excellent and I'd definitely ......”
14th Mar 2021
reviewed by 'Simon Waters'
“We had a brilliant experience with CJ Hole. David is a brilliant photographer and he made our pop on rightmove. ......”
14th Feb 2020
reviewed by 'Ve'
“We brought a house from CJ Hole, Downend last year and it was such a pleasant experience dealing with them. ......”
16th Nov 2019
reviewed by 'john'
“Long time since I sold a house, things have changed a lot !CJ Hole Downend did everything I could have ......”
16th Apr 2019
reviewed by 'Barbara'
“Have used C J Hole for a couple of years now, continually pleasantly surprised with how efficient and friendly the ......”
7th Aug 2018
reviewed by 'Peter'
“We recently bought a bungalow in Downend which was advertised by CJ Hole. Although we were thus not their direct ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Address

CJ Hole
5 Cleeve Wood Road
Downend,Bristol
City of Bristol
BS16 2SF
0117 9565655

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £210,000 £590,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 5 1 26 0 21 0 3 0
Areas covered
  • BS16
  • BS16
  • BS15
  • BS36
  • BS37
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Rankings
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Bishopston, BS7
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Burnham On Sea, TA8
Cheltenham Branch, GL50
Cirencester, GL7
Clifton Branch, BS8
Downend Bristol, BS16
Henleaze Bristol, BS9

“Agent was accommodating with short-notice viewings and was very helpful ......”

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Apr 29,2017
Minithumbup
By: 'Josh'
Apr 29,2017
1 people found
this helpful
Agent was accommodating with short-notice viewings and was very helpful and swift with progressing offer-accepted to completion. Also helpful with after-sale support i.e. facilitating correspondence with the seller after completion (for comments/queries)....
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n/a - buyer
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“Excellent customer service. Attention to detail. Knowledge of property. Answered ......”

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Apr 28,2017
Minithumbup
By: 'Stephen'
Apr 28,2017
1 people found
this helpful
Excellent customer service. Attention to detail. Knowledge of property. Answered all our questions. Very professional and helpful. Would highly recommend Eva....
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“I found the team to be attentive, efficient and readily ......”

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Apr 23,2017
Minithumbup
By: 'Emma'
Apr 23,2017
1 people found
this helpful
I found the team to be attentive, efficient and readily available for any queries and questions I had. From the first phonecall requesting a valuation to the day of completion, someone was on hand at the end of the phone and all appeared expertly managed ...
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Comment on agent fees
Good
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“The service I received was excellent, Andy is knowledgeable in ......”

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Apr 20,2017
Minithumbup
Staff profile picture
David
By: 'Fiona'
Apr 20,2017
1 people found
this helpful
The service I received was excellent, Andy is knowledgeable in his expertise and helped me with my decision making with his ability to guide me where I have no experience. Both Andy and David always communicated effectively and followed up where they had promised....
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Comment on agent fees
The fees were fair
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“Excellent service. Having not moved house for many years, we ......”

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Apr 14,2017
Minithumbup
By: 'Elaine'
Apr 14,2017
1 people found
this helpful
Excellent service. Having not moved house for many years, we needed a lot of advice. Andy was really knowledgeable, which helped us to make an informed decision about our buying and selling process. David, Eva and Dianne were equally friendly and professional and thanks to ...
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Comment on agent fees
1% of the selling price; worth the money for good service.
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“Sophie is a dedicated and committed Sales Negotiator that is ......”

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Mar 27,2017
Minithumbup
By: 'Mrs'
Mar 27,2017
1 people found
this helpful
Sophie is a dedicated and committed Sales Negotiator that is happy to provide time and support when needed. She keeps you updated at every opportunity and she is a pleasure to work with....
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Comment on agent fees
Agent fee in the end (due to negotiations) was comparative to local agents.
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“All the staff at CJ Hole were extremely helpful and ......”

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Mar 10,2017
Minithumbup
By: 'Anne'
Mar 10,2017
1 people found
this helpful
All the staff at CJ Hole were extremely helpful and efficient in dealing with the sale of my flat, inspite of the 3 flights of stairs! Ben Williams,David and Zach also provided an exceptional service and I would not hesitate in recommending them to anyone ...
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Comment on agent fees
Fees were lower than I had anticipated and they really earned them.
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“Andy and the whole team have been very helpful and ......”

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Mar 09,2017
Minithumbup
By: 'Jane'
Mar 09,2017
2 people found
this helpful
Andy and the whole team have been very helpful and approachable from start to finish, with the whole buying process....
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“Met with Eva several times including 3 viewings and also in ......”

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Mar 08,2017
Minithumbup
By: 'Deb'
Mar 08,2017
1 people found
this helpful
Met with Eva several times including 3 viewings and also in the shop and phone calls. Very helpful friendly person, really easy to get along but at the same time professional. Any queries we had she made a point of finding out and letting us know. ...
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N/A
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“Professional, approachable and efficient. Extremely supportive throughout, not least when ......”

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Mar 08,2017
Minithumbup
By: 'Mr'
Mar 08,2017
1 people found
this helpful
Professional, approachable and efficient. Extremely supportive throughout, not least when our initial proposed purchase collapsed due to problems further down the chain....
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Comment on agent fees
Perfectly reasonable fees, which we felt were value for money in return for their constant support and professionalism.
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“Very helpful, always returned call. Made effort to call with ......”

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Mar 07,2017
Minithumbup
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Jeni Ponting
By: 'Anon'
Mar 07,2017
1 people found
this helpful
Very helpful, always returned call. Made effort to call with updates. Friendly and knowledgable. Kept sale moving and escalated issues....
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“The CJ Hole downend team where great when I sold ......”

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Mar 07,2017
Minithumbup
By: 'Aaron'
Mar 07,2017
1 people found
this helpful
The CJ Hole downend team where great when I sold my flat I was under pressure to move the sell quickly and I felt they did everything in there power to help me and keep me up to date with everything that was happening. I ...
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Comment on agent fees
The fees where very competitive
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“Have used this agent twice know and they are spot ......”

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Mar 07,2017
Minithumbup
By: 'Mike'
Mar 07,2017
1 people found
this helpful
Have used this agent twice know and they are spot on have not singled out any individual because they are a great team will be my first choice next time...
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Comment on agent fees
Fees are industry standard
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“I was so impressed by the service Andrew offered when ......”

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Mar 06,2017
Minithumbup
By: 'Miss'
Mar 06,2017
4 people found
this helpful
I was so impressed by the service Andrew offered when buying and selling my property. He was honest, fair and very knowledgeable about the local property market. I've been able to recommend his service to friends and family with complete confidence. Thank you for all ...
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Comment on agent fees
Very fair fees, honest and up front.
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“Amazing! Not at all pushy or 'sales' led - a ......”

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Mar 06,2017
Minithumbup
By: 'Sarah'
Mar 06,2017
3 people found
this helpful
Amazing! Not at all pushy or 'sales' led - a very pleasant experience with Andy - would recommend him to anyone - efficient and friendly....
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Comment on agent fees
Excellent
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“I welcome the chance to give feedback following our recent ......”

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Mar 06,2017
Minithumbup
By: 'Hatrack'
Mar 06,2017
3 people found
this helpful
I welcome the chance to give feedback following our recent housemove. Firstly thank you to a wonderful team. I would recommend them to anyone wishing to sell or buy a property. Ben and team were wonderful at showing people around the house and always gave ...
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Comment on agent fees
Very satisfactory fee negotiated.
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“We have just bought a house with the help of ......”

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Feb 28,2017
Minithumbup
By: 'Tamas'
Feb 28,2017
3 people found
this helpful
We have just bought a house with the help of CJ Hole staff. Eva Singleton was the sales agent, Dianne Willis our sales progressor and Andrew Conmee assisted when the home buyer survey revealed things and we had to re-negotiate the price. While our solicitor ...
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“I was really impressed with the efficiency of all the ......”

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Feb 27,2017
Minithumbup
By: 'Caryn'
Feb 27,2017
2 people found
this helpful
I was really impressed with the efficiency of all the staff at CJ Hole. They kept me fully informed at all times right from viewings to completion of the sale. Dianne and Andy were especially helpful in knowing the stages each solicitor were at and ...
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Comment on agent fees
Extremely well earned
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“I had Holly as my customer contact when moving this ......”

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May 16,2016
Minithumbup
By: 'Julie'
May 16,2016
2 people found
this helpful
I had Holly as my customer contact when moving this year, she was professional, friendly and made my move into my new rental the easiest move I have ever made. Thank you very much I appreciated you keeping me informed every step of the way... ...
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Comment on agent fees
The agent fees were standard for the work carried out.
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“Holly Boulton and Rachel Godwin have been helpful, approachable and ......”

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Apr 08,2016
Minithumbup
By: 'Jean'
Apr 08,2016
0 people found
this helpful
Holly Boulton and Rachel Godwin have been helpful, approachable and professional at all times. Rachel quickly found me a tenant and as it as a new build, Holly promptly assisted me in getting the house ready for the tenants. The lawn was laid, curtain poles, ...
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Comment on agent fees
A quote was given and this was similar to another Everything was clear. The fees were satisfactory.
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“When looking for a property with CJ Hole they was ......”

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Apr 05,2016
Minithumbdown
By: 'Unhappy'
Apr 05,2016
3 people found
this helpful
When looking for a property with CJ Hole they was very helpful and keen to get us in to a 2 bedroom house with our dog which we was finding difficult as most properties wont allow pets. However on completing our details and being up front ...
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Comment on agent fees
N/A
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By: Rachel
Apr 23, 2016
View all comments (1)
I am sorry that you feel this way. When I spoke to you the morning after you had viewed the property and given us your offer details, I explained the implications that your adverse credit agreement would have on your ability to pass referencing with us and to be accepted by a potential Landlord. I also said that adverse credit was not uncommon and offered you advice on how you may be able to proceed in order for you and your partner to move. I gave you the best advice that I was able to under ...

“Rachel is an amazing Agent and has a real passion ......”

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Apr 01,2016
Minithumbup
By: 'Lyde'
Apr 01,2016
0 people found
this helpful
Rachel is an amazing Agent and has a real passion for getting property let. With my properties she pulled out all the stops and got us the amount we wanted with the right tenants. She is the only reason I went with CJ Hole and ...
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Comment on agent fees
They were able to offer me a fee I was happy with.
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“I use CJ Hole Downend to both find tenants and ......”

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Apr 01,2016
Minithumbup
By: 'Mark'
Apr 01,2016
0 people found
this helpful
I use CJ Hole Downend to both find tenants and manage my property in Lyde Green. Rachel and Holly found tenants and organised everything that was needed for a new house (garden, shower, curtain poles, etc.) in a quick and professional manner....
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Comment on agent fees
They were upfront with their fees. From the research that I have done, they are reasonable fees.
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“Holly was very professional and helpful. She explained all the ......”

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Oct 09,2015
Minithumbup
By: 'Zee'
Oct 09,2015
0 people found
this helpful
Holly was very professional and helpful. She explained all the required documents and fees in advance, therefore there were no surprises for us in terms of fees. It was a very pleasant experience...
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“This agency was excellent and extremely professional. They made the ......”

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Sep 30,2015
Minithumbup
By: 'Sdl'
Sep 30,2015
0 people found
this helpful
This agency was excellent and extremely professional. They made the move very easy and kept us well informed throughout the process....
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“Very speedy tenant find service and good advice on level ......”

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Aug 28,2015
Minithumbup
By: 'Everest'
Aug 28,2015
2 people found
this helpful
Very speedy tenant find service and good advice on level of rent to expect and good local knowledge from Rachel. Holly provided fast and efficient 'paperwork' and got the new tenants signed up and installed without delays. Jeni Ponting provided good support when Holly & Rachel ...
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Comment on agent fees
Menu style of fee structure so you only buy in what you need
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“Firstly I must say how impressed I was how Rachel ......”

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Aug 13,2015
Minithumbup
By: 'Steve'
Aug 13,2015
2 people found
this helpful
Firstly I must say how impressed I was how Rachel found me tennents within two days of going on the market, everything from start to finish was trouble free and very professionally dealt with. Holly kept me up to date at all times making things ...
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Comment on agent fees
Very satisfied.
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“Both Holly and Rachel were very professional and an absolute ......”

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Aug 10,2015
Minithumbup
By: 'Harry'
Aug 10,2015
1 people found
this helpful
Both Holly and Rachel were very professional and an absolute pleasure to deal with. The whole letting process was explained well and dealt with in an efficient and positive manner. By using an independent inventory clerk I feel confident that CJHole is an honest and ...
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“From first contact Cjhole have been professional and accessible. We ......”

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Mar 07,2015
Minithumbup
By: 'Nancy'
Mar 07,2015
3 people found
this helpful
From first contact Cjhole have been professional and accessible. We were updated on a regular basis, our house sold very quickly, their marketing strategy worked. I have no hesitation in recommending the agency to sellers in the area....
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“I have recently purchased a house through CJ Hole Downend ......”

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Jun 09,2017
Minithumbup
By: 'Lara'
Jun 09,2017
1 people found
this helpful
I have recently purchased a house through CJ Hole Downend and I have been thoroughly impressed with the personable service from end to end. I was shown through the house a number of times by Sophie and Eva who were both knowledgeable about the property ...
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N/A
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Staff picture David
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:13 PM 05/07/2016 by allAgents

Awards won by CJ Hole, Bristol BS16 2SF



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