Bishopston, Bristol, BS7
4.7/5, 176 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
With expertise spanning every element of estate agency we are able to provide a comprehensive sales, lettings & property management service. We are independently run with local people providing in-depth knowledge of this fantastic area of Bristol, understanding and delivering upon our clients instructions.Operating from our flagship office on Gloucester ... show more With expertise spanning every element of estate agency we are able to provide a comprehensive sales, lettings & property management service. We are independently run with local people providing in-depth knowledge of this fantastic area of Bristol, understanding and delivering upon our clients instructions.

Operating from our flagship office on Gloucester Road, and within the largest stretch of independent shops within Europe, CJ Hole Bishopston have been selling, letting and managing homes for many generations incorporating traditional values with cutting edge modern technology.

Opening Hours
Address

CJ Hole
92-94 Gloucester Road
Bishopston,Bristol
City of Bristol
BS7 8BN
0117 9232 888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £105,000 £440,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 1 29 4 64 1 33 0 8 3
Areas covered
  • BS7
  • Filton Park
  • Bishopston
  • Lockleaze
  • St Andrews
  • Eastville, Greenbank
  • Montpelier
  • St Werburghs
  • St Pauls
  • Stokes Croft
  • Horfield
  • Ashley Down
  • Filton
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Latest Properties

No Properties

Images & Videos

“I would like to give a huge thank you to ......”

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Jun 21,2016
Minithumbup
Andy
Joe
By: 'Paul'
Jun 21,2016
1 people found
this helpful
I would like to give a huge thank you to Andy, Sean, Steve and Joe for their professionalism and help whist selling my house. Over the period of selling my house, there were the usual obstacles to overcome, but the delivery of customer service and ...
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“I have recently sold my property through these guys and ......”

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Feb 16,2016
Minithumbup
Joe
Andy
By: 'Bex'
Feb 16,2016
1 people found
this helpful
I have recently sold my property through these guys and to say that the service they provided was excellent is simply an understatement. From day 1 when Andy Musker valued my property they have been superb. Andy was easy to talk to, friendly yet professional and ...
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Comment on agent fees
I would say they most definitely earned the money and then some..
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“I found the team to be friendly and proactive. The ......”

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Jan 11,2016
Minithumbup
Andy
Joe
By: 'Nicholas'
Jan 11,2016
1 people found
this helpful
I found the team to be friendly and proactive. The communication throughout was excellent. I would highly recommend them. A very smooth experience relatively hassle free....
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Comment on agent fees
Very reasonable fees.
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“If you are selling or buying a house in the ......”

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Dec 17,2015
Minithumbup
Andy
Joe
By: 'Clive'
Dec 17,2015
1 people found
this helpful
If you are selling or buying a house in the North Bristol area look no further than C J Hole. I recently used their expertise in selling a house in the Bishopston area of Bristol. They gave a first class professional service, I can not ...
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“After letting my flat out with these guys for 3 years, ......”

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Nov 02,2015
Minithumbup
Joe
Sean
By: 'Overseas'
Nov 02,2015
3 people found
this helpful
After letting my flat out with these guys for 3 years, it was time to sell. They told me it would sell within 4 weeks which I was sceptical about.......rightly so too, as we had 3 offers within 5 days! From then on it was plain sailing, even ...
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Comment on agent fees
Standard
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“Excellent service from the pro active marketing, viewings and feed ......”

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Oct 31,2015
Minithumbup
Joe
Andy
By: 'D'
Oct 31,2015
2 people found
this helpful
Excellent service from the pro active marketing, viewings and feed back to the outstanding service regarding keeping the sale proceedable . This agent is always contactable which is a massive benefit when comparing other agents that favour a call back system....
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“Choosing these guys to let my flat out was one ......”

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Oct 12,2015
Minithumbup
Eerena
By: 'Overseas'
Oct 12,2015
1 people found
this helpful
Choosing these guys to let my flat out was one of the best decisions I've ever made! Letting whilst abroad is always an anxious time but I remember being instantly impressed when the gaffer, Chris Hill, came to visit and discuss possibilities. It's a shame ...
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Comment on agent fees
Of course a 70% discount would've been nice, but being abroad, peace of mind was more important!
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“i had a fantastic time dealing with Eerena and Emily. ......”

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Oct 01,2015
Minithumbup
Eerena
By: 'keith'
Oct 01,2015
0 people found
this helpful
i had a fantastic time dealing with Eerena and Emily. This was a complex problem to sort 8 people into one house. Milli was great to find and sort initially the group which was a big ask and Iain was my original point of contact after ...
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“I have been renting a flat let by CJ Hole ......”

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Dec 05,2014
Minithumbup
Eerena
By: 'Alice'
Dec 05,2014
0 people found
this helpful
I have been renting a flat let by CJ Hole for a year now, and whenever I have had dealings with them they have promptly responded and have always put real effort in to resolving the situation satisfactorily....
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“Having let the property the tenant for some reason decided ......”

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Apr 30,2014
Minithumbup
By: 'John'
Apr 30,2014
0 people found
this helpful
Having let the property the tenant for some reason decided not to move in . Sharon and Philippa sorted out a surrender and a replacement tenant within days with minimum cost to me. A difficult situation resolved smoothly . Congratulations and thanks to the whole team...
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“I have used CJ Hole as my letting agent for ......”

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Apr 03,2014
Minithumbup
Emily
By: 'Ann'
Apr 03,2014
0 people found
this helpful
I have used CJ Hole as my letting agent for the last 18 months and, in that time, I have received an excellent service from all members of the team. As I live abroad it is important to feel that my property is in safe hands, ...
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“Terrible experience. The letting agent showed us the wrong flat ......”

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Sep 28,2013
Minithumbdown
Emily
By: 'DG2013'
Sep 28,2013
4 people found
this helpful
Terrible experience. The letting agent showed us the wrong flat in the building as a result we were given a tenancy agreement for a completely different (unsuitable) place. We only found this out by chance two days before our move in date. As a result ...
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By: Jane
Oct 18, 2013
View all comments (2)
Representatives of CJ Hole are quick to say sorry, but their actions often do not convey their sentiments. The experience of the person above does not surprise me. ...

“I moved the management of my property from another well ......”

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May 07,2013
Minithumbup
Isabella
By: 'Rob'
May 07,2013
1 people found
this helpful
I moved the management of my property from another well known agency in Bristol to CJ Hole and have seen a great improvement in service levels. I am resident overseas which makes it even more important to have a reliable agent looking after the property. ...
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“Philippa was very helpful with all our questions that we ......”

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Apr 30,2013
Minithumbup
By: 'Sarah'
Apr 30,2013
1 people found
this helpful
Philippa was very helpful with all our questions that we raised whilst viewing the property. She came back promplty with all relevant forms for us to complete to get things moving as quick as possible and it seems to have been a very straightforward process. ...
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“Philippa, listened to what I had to say, acted upon ......”

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Apr 29,2013
Minithumbup
By: 'Philippa'
Apr 29,2013
2 people found
this helpful
Philippa, listened to what I had to say, acted upon it and was very efficient. She is friendly and effective....
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“Agent was very helpful in guiding me through the moving ......”

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Apr 24,2013
Minithumbup
Isabella
By: 'Sam'
Apr 24,2013
1 people found
this helpful
Agent was very helpful in guiding me through the moving process. Provided good, reliable information, main improvement would be the speed at which they reply to queries, otherwise very good....
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“Had some unfortunate news that we were no longer able ......”

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Apr 24,2013
Minithumbup
By: 'Jenna'
Apr 24,2013
1 people found
this helpful
Had some unfortunate news that we were no longer able to rent the property we wished to. I was quite upset given we were currently living in a friends spare room with most of our stuff in storage or in our car. I just felt ...
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“I live abroad in South Est Asia and need a ......”

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Apr 17,2013
Minithumbup
By: 'Peter'
Apr 17,2013
1 people found
this helpful
I live abroad in South Est Asia and need a reliable agent to rent a 3 bed house in Bristol. CJ Hole have provided a good service in finding suitable tenants, making inspections and collecting rent. Also their maintenance dept proved swift and efficient in dealing ...
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“Philippa was great, she was extremely helpful and responsive in ......”

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Apr 16,2013
Minithumbup
By: 'Olly'
Apr 16,2013
0 people found
this helpful
Philippa was great, she was extremely helpful and responsive in getting everything sorted for me to move in, If I ever had a problem/question she was always on hand to help and went towards a very smooth process....
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“I've been with CJ Hole for about 3 years now and ......”

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Apr 06,2013
Minithumbup
By: 'Dan'
Apr 06,2013
0 people found
this helpful
I've been with CJ Hole for about 3 years now and I have always had an excellent relationship with them. Having just had a tenant leave my property early, Kat and her team wasted no time in finding me a new one. As I live in ...
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“Both Sam and Philippa provided an excellent service while we ......”

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Mar 28,2013
Minithumbup
By: 'Rowan'
Mar 28,2013
1 people found
this helpful
Both Sam and Philippa provided an excellent service while we were looking for a flat. Philippa was very proactive in looking for flats that matched our requirements and informed us when new flats became available. We viewed flats with Philippa, during which she offered a ...
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“I found C J Hole via Rightmove. I called them ......”

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Mar 28,2013
Minithumbup
Isabella
By: 'Mike'
Mar 28,2013
1 people found
this helpful
I found C J Hole via Rightmove. I called them and had a conversation with a helpful member of staff instantly arranging a viewing for one property. Since then I have moved into the property. It was a painless easy process made easy by C ...
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“During the early hours of Sunday morning (one of the ......”

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Mar 26,2013
Minithumbdown
By: 'Jane'
Mar 26,2013
3 people found
this helpful
During the early hours of Sunday morning (one of the coldest of the year-24/3/13) the fuses in the rented property tripped. On exploration the fault was in the boiler and I call CJ Hole to report this. On getting through to someone in the office, ...
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What agent could do to change your mind?
Needs to offer a better level of service to Tenants.
Attached Filesnbsp;
Was this helpful? Yes
By: Joanna Swash, Moneypenny
Apr 09, 2013
View all comments (3)
I would like to offer my apologies to you for the way your calls to CJ Hole were handled last Sunday. Moneypenny look after calls for hundreds of estate agents, there to make sure calls are answered even when their offices are busy, during the evenings and at weekends too. We have clear instructions from the team at CJ Hole that any calls on Sundays will not be returned until Monday as the office is closed. The fact that these explicit instructions were not followed for your calls is unaccep ...

“It has been a true delight to be looked after ......”

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Mar 19,2013
Minithumbup
By: 'Alice'
Mar 19,2013
2 people found
this helpful
It has been a true delight to be looked after by the Lettings Team at CJ Hole (this being the second time for myself) - but special credit MUST be given to Sam Dean for being simply the most understanding, empathetic and reassuring Agent. At ...
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“My first call as an enquiry was dealt with in ......”

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Mar 15,2013
Minithumbup
Isabella
By: 'Harsha'
Mar 15,2013
2 people found
this helpful
My first call as an enquiry was dealt with in such fashion that it inspired of hope. Followed by Philippa call to view a property. The property was so good and well maintained that if I had to go to another it would be a ...
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“Our experience with CJ Hole has been a stress free ......”

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Mar 12,2013
Minithumbup
Isabella
By: 'Hannah'
Mar 12,2013
1 people found
this helpful
Our experience with CJ Hole has been a stress free one! The customer service provided by both Philippa and Isabella has been of a very high standard and made this possible. Both staff members have acted highly professional from the offset and have been approachable ...
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“Excellent communication via the phone and in the branch. Kept ......”

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Mar 11,2013
Minithumbup
Isabella
By: 'L'
Mar 11,2013
2 people found
this helpful
Excellent communication via the phone and in the branch. Kept me up to date with information from the landlord and acted on my queries very quickly. Very professional manner and well informed on legal issues....
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“Philippa was fantastic from the start, as i told her ......”

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Mar 09,2013
Minithumbup
By: 'Sami_Read'
Mar 09,2013
2 people found
this helpful
Philippa was fantastic from the start, as i told her exactly what we as a house were ideally looking for. She was able to give us strong recommendations on suitable houses which matched our requirements. The house she mentioned for us was perfect, and was ...
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“A really professional service from the initial telephone booking to ......”

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Mar 04,2013
Minithumbup
By: 'Natasha'
Mar 04,2013
3 people found
this helpful
A really professional service from the initial telephone booking to arrange a viewing, to eventually getting the keys into the property. Excellent customer service. A big thank-you to Philippa at CJ Hole Bishopston for ensuring everything ran so smoothly....
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“Both Sam and Phillippa awere excellent - They were very ......”

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Mar 04,2013
Minithumbup
By: 'Chris205'
Mar 04,2013
3 people found
this helpful
Both Sam and Phillippa awere excellent - They were very helpful throughout the process, and made the whole thing simple. I hadn't rented for a long time, and was going through quite a difficult and stressful time, and they made sorting aout my new place ...
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Staff picture Sean
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Staff picture Isabella
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Staff picture Joe
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Staff picture Andy
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Staff picture Emily
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Staff picture Chris
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our commitment to you.

At CJ Hole, our customers are important to us, and we believe you have the right to a fair, swift and courteous service at all times.



If you have a complaint about the service that you have received from the CJ Hole local office you should put your concerns in writing to them directly. The correspondence will be acknowledged within 3 working days. The matter will then be investigated and a full response sent to you within 15 working days.



If you feel the matter remains unresolved you need to address your complaint to the Proprietor at the office, who will conduct an investigation and respond with a final viewpoint.



In the unlikely event that you remain dissatisfied then you may refer the matter to The Property Ombudsman (TPO) at the following address:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire

SP1 2BP



Please contact your CJ Hole local office for further information.

Last updated at 3:23 PM 06/01/2017 by Amy Smith

Awards won by CJ Hole, Bristol BS7 8BN



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