The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 176 Reviews
95% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
<p>Our commitment to you.<br>
At CJ Hole, our customers are important to us, and we believe you have the right to a fair, swift and courteous service at all times.</p>
<p>If you have a complaint about the service that you have received from the CJ Hole local office you should put your concerns in writing to them directly. The correspondence will be acknowledged within 3 working days. The matter will then be investigated and a full response sent to you within 15 working days.</p>
<p>If you feel the matter remains unresolved you need to address your complaint to the Proprietor at the office, who will conduct an investigation and respond with a final viewpoint.</p>
<p>In the unlikely event that you remain dissatisfied then you may refer the matter to The Property Ombudsman (TPO) at the following address:</p>
<p>The Property Ombudsman<br>
Milford House<br>
43-55 Milford Street<br>
Salisbury<br>
Wiltshire<br>
SP1 2BP</p>
<p>Please contact your CJ Hole local office for further information.</p>
Last updated at 1/6/2017, 9:53:52 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 100% | 100.00% | £105,000 | £440,000 |
CJ Hole
92-94 Gloucester Road, Bristol, City of Bristol
BS7 8BN
0117 9232 888
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Gareth
By : 'Anca'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1025
Would you recommend ? : No
Postcode : BS7
To begin with, we had no issues. We put our offer forward for renting a house and we got accepted. The referencing process was lengthy but everything came back clean. Then, one week before moving in, and just before receiving the contract to sign, the landlord decided to pull our offer. We... Read Full Review
By : 'A'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BS7
As a buyer I was made to feel stupid and patronized when making my offer with agent even a saying “I know what they will say to that” when I offered 2,500 less than he had been pushing me for. I know as someone who is selling property that you want the agent to keep all buyers happy in the process... Read Full Review
By : Andy Musker
Dec 3, 2020Hi Joe, we’re really disappointed to hear that you were not satisfied with your experience at CJ Hole. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and ...
Sam
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS7
I would like to thank Sam Jeffreys for his time ensuring our deposits were returned fairly. Sam was able to turn what we thought would be a stressful process into something very quick and easy. Sam listened to our concerns and we were able to work together, keeping both parties happy. I would be... Read Full Review
Shiz
By : 'Andrew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS7
CJ Hole have been managing my student properties for almost a year. I am very pleased with the property management offered by them; all of my houses were let very quickly and my designated property manager Shiz has been excellent in dealing with the on going management of the properties. He has... Read Full Review
Gareth
Shiz
By : 'John'
Services : Letting( Property Management )
Rent PCM : £2625
Would you recommend ? : Yes
Postcode : BS7
Having instructed CJ Hole to manage my property portfolio which consists of student and professional tenants ( mainly students ) almost one year ago I am so pleased with the service they have provided I felt I should post a review this will be the first review I have posted in my entire life... Read Full Review
Sam
By : 'Gareth'
Services : Property Management
Would you recommend ? : Yes
Postcode : BS7
Great service from Sam in terms of the maintenance and refurb to get ready for re letting. Really helpful and quick in responding and get value for money. Thanks again for all the support from the letting team really goes give me great peace of... Read Full Review
Milli
Emily
By : 'Natasha'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS7
Big thanks to Mili, Izzy, Emily and the whole Lettings team at CJ Hole for being so supportive and professional! I am a first time Landlord and these guys helped me get everything in order and even went out of their way to help when the tenant locked themselves out!! Thanks again. Natasha... Read Full Review
Dee
By : 'Robert'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BS7
We have been experiencing issues with damp in our flat due to issues with the roofing next door. I have been dealing with Dee who has been brilliant through out the process. She has been responding to my communications very efficiently and always with satisfactory but also very polite and generally ... Read Full Review
By : 'Harry'
Services : Letting( As a Tenant )
Rent PCM : £3045
Would you recommend ? : No
Postcode : BS7
In their defence, they were always polite and responded quickly when contacted. However, it is undeniable that they rip off students to maximise their profits at every opportunity... Viewed the property and then they cut off half our garden when we moved in for 'maintenance' but... Read Full Review
Gareth
By : 'Jo'
Services : Letting( As a Tenant )
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : BS8
Gareth was extremely friendly and informative on this viewing. I felt like as if I left having seen and been told everything possible about the property as well as been treated in a lovely, kind and professional manner. Having a viewing with such a pleasant agent will make me look at CJ hole... Read Full Review
By : '127'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS7
We were very disappointed with the service we received from CJ Hole. After requests for maintenance in our house, emails were ignored, and phone calls left us with false hope. On one occasion (when maintenance work was finally carried out) we were blamed for causing damage to an inspection tile... Read Full Review
Overpriced
By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : BS7
We (three young professionals) rented a house in Lockleaze, Bristol through CJ Hole from September 2017- September 2018, and I would honestly recommend people to avoid using this agency. From the beginning of our tenancy, we had issues getting the agency to push for things to be fixed at the... Read Full Review
Bad for the service given to us throughout the tenancy.
By : 'Nigel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS7
The sale of our family home by C.J.Hole Bishopston was a completely stress free experience. From Sean's initial valuation & explanation of marketing strategy, to Emma's post sale attention to detail, you just knew you were dealing with true professionals. The whole team viewed the... Read Full Review
Very good fee structure
Milli
By : 'Nath'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS7
Milli, Thank you very much for yesterday, you and your colleague were very helpful and got us an answer quicker than we could have hoped for and we appreciated it every much. Many thanks, Nathan... Read Full Review
Average
Milli
By : 'SarahB'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS7
I found Milli and her colleague were very friendly, informative and made me feel comfortable at a stressful time. We got a answer back from the tenant within a... Read Full Review
Average
Andy
Emma
By : 'Hln'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS7
I did not expect ever to leave a review for an estate agent, generally a service that is meant to be endured not enjoyed! But we had a truly amazing service from cjhole. Andy was sensitive and professional, and his enthusiasm and support always felt genuine. From valuation through to completion,... Read Full Review
Very reasonable,
Sean
Emma
By : 'Shaun'
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : Yes
Postcode : BS70
I would like to thank all the staff at Bishopston branch at CJ hole in Bristol for all the hard work went into selling off my property i'm so grateful to all for their attentive professional conduct which went into the sale of the property thank you all for the fabulous job you've done for me ... Read Full Review
Good
Sean
Joe
By : 'Jackie'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : BS7
I recently sold my house with CJ Hole Bishopston and am pleased to say that the process from beginning to end was a very positive one. Sean came to value the house and helped me to get the full asking price very quickly with a solid buyer. He was very professional and not at all pushy. Joe then... Read Full Review
Fees were fair
Andy
Amy
By : 'LBragg'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : BS34
A seamless service from the team at CJ Hole, Bishopston. From our initial contact with Andy, then with Joe once the offer had been accepted, to Amy who cheerfully and professionally redirected and helped out when the other team members weren't immediately available (and the other team members who... Read Full Review
Good - very competitive without having to haggle
Joe
By : 'K.'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS8
I have been more than happy with the service received from C.J. Hole and particularly Joe during the process of selling my property. I was kept well informed at all stages and Joe was a very good go-between with the solicitors and... Read Full Review
Good value for work undertaken.