100% sales valuation accuracy
97% sales fee satisfaction
85% lettings valuation accuracy
97% lettings fee satisfaction
C James are a wholly independent estate agency. We are not part owned by a corporate national wide chain which means we do not operate under strict ‘corporate guidelines & protocols’. What exactly does that mean then?? Well, we can treat every client as an individual and tailor their requirements to ...
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C James are a wholly independent estate agency. We are not part owned by a corporate national wide chain which means we do not operate under strict ‘corporate guidelines & protocols’. What exactly does that mean then?? Well, we can treat every client as an individual and tailor their requirements to what they really need offering a truly personal service that doesn’t incur bolt on fees or working within strict perimeters.
Having been in Tooting for two decades we really know the area, the demographics, the housing mix and will provide realistic valuations whether sales or lettings.
My personal experience spans nearly 30 years in estate agency and I’ve survived two recessions, ridden the wave when it was a sellers’ market and stayed buoyant when it was a buyers’ market. My experience of the sales & lettings market means I can offer sound property advice covering conveyancing to leaseholds.
I’ve encountered just about every hurdle and therefore know how to resolve it and through personal selling and letting I know just how stressful the whole process is.
As C James is my own estate agency it’s an eat, drink, think business, so whilst the physical office may be closed, out of hours viewings & valuations are welcomed, vendors and landlords always have access to me via mobile, even home phone and with cloud networks emails can be responded any time of the day, sales particulars checked, details uploaded to property portals, viewings booked and actions responded in real time
Whilst I can’t boast that we are part of a 100+ regional office network or have a satellite office in Mayfair the internet has made these just marketing gimmicks. At the end of the day every vendor and landlord wants great service at a fair price and to be treated like an individual not a commodity and that’s what we offer at C James & Co.
I’m always happy to value your property and discuss your requirements without any obligation to sign on the dotted line.
Having been in Tooting for two decades we really know the area, the demographics, the housing mix and will provide realistic valuations whether sales or lettings.
My personal experience spans nearly 30 years in estate agency and I’ve survived two recessions, ridden the wave when it was a sellers’ market and stayed buoyant when it was a buyers’ market. My experience of the sales & lettings market means I can offer sound property advice covering conveyancing to leaseholds.
I’ve encountered just about every hurdle and therefore know how to resolve it and through personal selling and letting I know just how stressful the whole process is.
As C James is my own estate agency it’s an eat, drink, think business, so whilst the physical office may be closed, out of hours viewings & valuations are welcomed, vendors and landlords always have access to me via mobile, even home phone and with cloud networks emails can be responded any time of the day, sales particulars checked, details uploaded to property portals, viewings booked and actions responded in real time
Whilst I can’t boast that we are part of a 100+ regional office network or have a satellite office in Mayfair the internet has made these just marketing gimmicks. At the end of the day every vendor and landlord wants great service at a fair price and to be treated like an individual not a commodity and that’s what we offer at C James & Co.
I’m always happy to value your property and discuss your requirements without any obligation to sign on the dotted line.
Latest Reviews
18th Sep 2024
reviewed by 'Patrick Lewis'
21st Aug 2024
reviewed by 'Jessie'
14th Aug 2024
reviewed by 'Alison'
18th Mar 2024
reviewed by 'Lee Chandler'
25th Jul 2023
reviewed by 'Jacqui T'
Opening Hours
Address
C James & Co
110 Tooting High Street
Tooting,London
Greater London
SW17 0RR
020 8672 7000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £260,000 | £910,000 |
| Lettings | 85% | 97% | £645 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 0 | 18 | 2 | 25 | 0 | 14 | 0 | 2 | 2 |
Areas covered
- Streatham
- SW17
- Wandsworth
- SW16
- Figge\'s MArsh
- SW12
- Upper Tooting
- SW18
- Grosvenor Way
- Tooting
- Southfields
- Tooting Bec
- SW11
- Tooting Broadway
- Furzedown
- Earlsfield
- Balham
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Oct 29,2019
Oct 29,2019
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We have recently had new tenants move in and when I went to meet them last week they were extremely positive about C James, specifically Theresa - so thanks very much everyone! It makes such a refreshing change to receive positive feedback so I can ...
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Oct 24,2019
Oct 24,2019
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Very impressed with C James & Co, particularly Theresa. Always on hand to help with anything and made the move in process really smooth. Thank you....
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Sep 16,2019
Sep 16,2019
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Stuart is an estate agent who will go the extra yard to help you through the sales process. He is extremely knowledgeable of the area and went way above and beyond what was a very difficult house chain. Always charming, we cannot recommend him highly ...
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Sep 30, 2019
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Thank you so much, Suzanne for taking the time to write this review. I hope you are now all settled in and enjoying your new home. Kindest - Stuart ...
Sep 12,2019
Sep 12,2019
2
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Stuart and Theresa were absolutely marvellous in helping us find and secure a property to rent in Tooting! I cannot fault their approach, and in particular praise their efficiency in processing our requests. My housemates and I cannot recommend them highly enough!...
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Sep 17, 2019
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Thank you so much Millie, for leaving us this lovely review. We hope you have a fabulous time in your new home and are enjoying living in Tooting. Kindest, Stuart & Theresa. ...
Aug 24,2019
Aug 24,2019
1
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I have rented through C James & Co for 2 years and it’s been everything one would need from a Letting agency - responsive, efficient and always helpful. I would recommend them to anyone looking to rent in London, especially if for the first time, as ...
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Aug 28, 2019
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Thank you Alex for leaving us this review. What a pleasure to read that your two years as a C James tenant have been 5 stars for you. Best regards - Stuart ...
Aug 08,2019
Aug 08,2019
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Extremely helpful agency. It's been so easy to communicate with C James And Co in Tooting. Theresa and Stuart have been especially helpful! Would highly recommend!...
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Jul 26,2019
Jul 26,2019
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Always receive a professional and courteous service. The staff here are extremely helpful and friendly.
Since my properties have been managed by C James Tooting I now feel totally confident in leaving things to them to manage... Everything runs smoothly now without any major problems. ...
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Jul 24,2019
Jul 24,2019
1
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My friend recommended C James in Tooting to me when I was looking for a Letting Agent as she had a great experience with them and I am so glad she did! I found them a pleasure to deal with, so helpful and informative and ...
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Jul 22,2019
Jul 22,2019
1
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I would just like to say the service Stuart and his team provided me with when letting our property in Tooting was first class. They were all very professional, helpful and always contactable to answer any queries we had.
We will definitely be using Stuart ...
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Jul 24, 2019
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Thank you, Bill for your review. As a landlord of C James I am delighted to hear that you find the service we give our customers is 5 star.
Kindest - Lucy ...
Jul 17,2019
Jul 17,2019
1
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I phoned to enquire about a property I was very interested in and expressed great interest in booking a viewing. I also enquired about furniture seeing as the advert stated this was flexible.
I asked a very fair question of how much more pcm it ...
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Jul 18, 2019
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Hi Emily,
I apologise that you felt I was rude. As explained on the telephone to you, the properly had been incorrectly advertised as either furnished or unfurnished. The property should have been advertised as unfurnished.
The landlord has been a client of C James for several decades so as I explained to you, I know he would have said no to furnishing the property again, even for a slightly more rent. In a slow market he may have been prepared to go to the trouble of re-furnishing the pr ...
May 21,2019
May 21,2019
1
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Had good experience with Theresa.Always keeping updated on works in progress.
Swift response to email and good liaison with landlord .Very helpful definitely recommend....
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May 20,2019
May 20,2019
2
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Our experience with C. James & Co was a very positive one.
From start to finish Stuart went out of his way to help us. As we were buying our first property, Stuart helped talk us through each part step by step and I always felt ...
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Feb 28,2019
Feb 28,2019
1
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I'm a buy to let Landlord, investor. I approached Stuart Murray.. at
C James (Tooting Branch) about a property for sale, really good experience. Stuart was very helpful and smoothed the purchase through. So if you have a property to sale, I really recommend him ...
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Sep 09,2018
Sep 09,2018
2
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I recently had to sell my aunts house to pay for her care package.
Before using C James I had a terrible experience using another local agency so it was important for me to make up for lost time.
I felt Stuart couldn't do enough ...
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Comment on agent fees
Very Competitive
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Sep 10, 2018
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Thank You very much Shaun. It was a pleasure doing business with you and it is always nice to be appreciated . ...
Sep 01,2018
Sep 01,2018
0
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So we have regular tenants and they do pay the rent. But it does feel a bit uninspiring, especially some of the new staff. And when work needs doing we lack confidence in the contractors and C James management of same....
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Comment on agent fees
Fees are competitive - fairer than many.
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Sep 03, 2018
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Hi Wendy ,Thank you for your feedback. I cant see who you are and what property you are referring to . Please feel free to call me direct either on my office number or my mobile if you feel some or part of our service requires reviewing .I am always contactable.
Kind Regards
Stuart Murray ...
May 04,2018
May 04,2018
3
people found
this helpful
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I used Stuart to purchase my very first property in the UK. He was honest, open, quick to respond and provided detailed guidance to a first time buyer buying in a very complex market. I had a short window to purchase and he stayed on ...
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Apr 10,2018
Apr 10,2018
1
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Stuart and Larissa were incredibly helpful in the purchase of my home in Tooting. I cannot recommend him highly enough. He was forthright, trustworthy and a pleasure to deal with. From start to finish he went out of his way to make sure my purchase ...
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Comment on agent fees
No comment. Paid by seller.
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Jan 17,2018
Jan 17,2018
2
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I have used C James over many years to both sell and rent property in the Tooting and Balham areas. Frankly wouldn't use anybody else. The service, communication, and commitment is outstanding.
The results are equally impressive. On a recent sale, Stuart achieved a 100k ...
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Comment on agent fees
Couldn't be happier!
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Oct 26,2017
Oct 26,2017
3
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I have Just sold my flat in Wimbledon sw19 with Stuart and the Team in Tooting.
Cjames and co have other offices that cover the Wimbledon area and there are indeed many other agents that cover Wimbledon, but after using Stuart to Buy and sell ...
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Comment on agent fees
Very fair for an excellent service
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Sep 22,2017
Sep 22,2017
4
people found
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Stuart and Bernice have been great at helping my boyfriend and I finding a lovely flat in Tooting and with the whole process. Unlike other lettings agents in London, they don't try to fob you off or bend the truth, they are straight talking and ...
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Comment on agent fees
Good
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Aug 02,2017
Aug 02,2017
2
people found
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Stuart, Bernice and the rest of the team at the Tooting branch have been excellent at helping me find a property to rent. Any questions I've had during the whole process have been answered promptly and any issues resolved quickly. The whole team go above ...
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Good
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Jul 20,2017
Jul 20,2017
2
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I find the staff extremely helpful, also the staff at the accounting office.
The one thing I would like to see is a six monthly inspection report on your property. All in all I find the Tooting office very helpful....
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Comment on agent fees
Competitive.
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Jul 21, 2017
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Thanks for looking at my request. ...
Jun 28,2017
Jun 28,2017
2
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In the sea of stress of buying a house, Stuart was the beacon of calm.
Always contactable (out of hours, early mornings, late evenings), always helpful, and always unfailingly sensible and personable. He really knows the housing market, and is able to help and guide ...
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Sep 07, 2017
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Hi Elle, yes, moving house is very stressful, but I'm glad to have been able to make that a little less for you. Thanks so much for your review, kindest regards - Stuart ...
Jun 14,2017
Jun 14,2017
2
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I have recently sold my property through C James and co and although I have dealt mainly with Stuart, I have also dealt with Bernice.
Stuart has been very helpful throughout the process keeping me in the loop, he is very professional and approachable. Bernice ...
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Comment on agent fees
Average
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May 12,2017
May 12,2017
4
people found
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lucy murray was very professional in her correspondance being very easy to deal with, and very keen to helpwith any issues...
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Comment on agent fees
good
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May 02,2017
May 02,2017
2
people found
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I recently sold my flat through C James in Tooting. Stuart was very accurate in the pricing of my property and it sold very quickly at what I believe to be the realistic market value. Stuart went the extra mile to ensure that the deal ...
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Comment on agent fees
Good
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Apr 26,2017
Apr 26,2017
3
people found
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this helpful
I am a landlady who has rented a flat out through C James for a few years now. Stuart and his staff have always been quick to find me tenants and have gone out of their way to ensure I have been notified of any ...
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Comment on agent fees
Fees are reasonable, competitive and transparent.
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Apr 25,2017
Apr 25,2017
4
people found
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I instructed C James to sell my house in Tooting. Stuart was very straight forward,experienced and professional from the very beginning, we a good conversation, discussed the market and its volatility and decided on a price. He didn't lie through his teeth and claim ...
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Comment on agent fees
A fair price for an excellent service !!
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May 16, 2017
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Hi Lewis, it was a pleasure to act as your selling agent, glad to have helped you over the numerous hurdles!
Kind regards - Stuart ...
Apr 07,2017
Apr 07,2017
3
people found
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this helpful
I have found that all of our enquiries have been dealt with quickly and professionally and have no complaints since we started using the Tooting Branch last July/August....
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Comment on agent fees
These met our expectations.
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Apr 26, 2017
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Thank you so much for taking the time to write this review, I am very pleased you are satisfied with the level of service and our fees - warmest regards - Stuart ...
Apr 06,2017
Apr 06,2017
3
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Stuart was recommended to me by an acquaintance
and I have been satisfied generally with the way he has managed my property and would be happy to recommend him to others....
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Comment on agent fees
The fees are reasonable
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Apr 26, 2017
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Hi Melody, thanks so much for your review and for being a continued client of C James - warmest regards, Stuart ...
Stuart
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Theresa
Lucy
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Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionThe asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:
A holding deposit (up to 1 week's rent)
A tenancy deposit of 1 weeks' rent
A payment of up to £50 inc VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
Interest at a rate of 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
A payment of £10 inc VAT for the replacement of a lost key or security device
Payments associated with early termination of the tenancy when requested by the tenant
Payments to service providers in respect of utilities, communication services, TV licence and council tax
Other payments, permitted under appropriate legislation, including damages.
The agent is a member of The Property Ombudsman Limited, which is a redress scheme, and Propertymark
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
All complaints should be made in writing to Stuart Murray. Please allow up to 7 days for us to investigate the matter.
We will then respond back in writing.
Last updated at 9:25 AM 04/05/2017 by allAgents
We will then respond back in writing.
Best Estate Agent in SW17 
