100% sales valuation accuracy
97% sales fee satisfaction
85% lettings valuation accuracy
97% lettings fee satisfaction
C James are a wholly independent estate agency. We are not part owned by a corporate national wide chain which means we do not operate under strict ‘corporate guidelines & protocols’. What exactly does that mean then?? Well, we can treat every client as an individual and tailor their requirements to ...
show more
C James are a wholly independent estate agency. We are not part owned by a corporate national wide chain which means we do not operate under strict ‘corporate guidelines & protocols’. What exactly does that mean then?? Well, we can treat every client as an individual and tailor their requirements to what they really need offering a truly personal service that doesn’t incur bolt on fees or working within strict perimeters.
Having been in Tooting for two decades we really know the area, the demographics, the housing mix and will provide realistic valuations whether sales or lettings.
My personal experience spans nearly 30 years in estate agency and I’ve survived two recessions, ridden the wave when it was a sellers’ market and stayed buoyant when it was a buyers’ market. My experience of the sales & lettings market means I can offer sound property advice covering conveyancing to leaseholds.
I’ve encountered just about every hurdle and therefore know how to resolve it and through personal selling and letting I know just how stressful the whole process is.
As C James is my own estate agency it’s an eat, drink, think business, so whilst the physical office may be closed, out of hours viewings & valuations are welcomed, vendors and landlords always have access to me via mobile, even home phone and with cloud networks emails can be responded any time of the day, sales particulars checked, details uploaded to property portals, viewings booked and actions responded in real time
Whilst I can’t boast that we are part of a 100+ regional office network or have a satellite office in Mayfair the internet has made these just marketing gimmicks. At the end of the day every vendor and landlord wants great service at a fair price and to be treated like an individual not a commodity and that’s what we offer at C James & Co.
I’m always happy to value your property and discuss your requirements without any obligation to sign on the dotted line.
Having been in Tooting for two decades we really know the area, the demographics, the housing mix and will provide realistic valuations whether sales or lettings.
My personal experience spans nearly 30 years in estate agency and I’ve survived two recessions, ridden the wave when it was a sellers’ market and stayed buoyant when it was a buyers’ market. My experience of the sales & lettings market means I can offer sound property advice covering conveyancing to leaseholds.
I’ve encountered just about every hurdle and therefore know how to resolve it and through personal selling and letting I know just how stressful the whole process is.
As C James is my own estate agency it’s an eat, drink, think business, so whilst the physical office may be closed, out of hours viewings & valuations are welcomed, vendors and landlords always have access to me via mobile, even home phone and with cloud networks emails can be responded any time of the day, sales particulars checked, details uploaded to property portals, viewings booked and actions responded in real time
Whilst I can’t boast that we are part of a 100+ regional office network or have a satellite office in Mayfair the internet has made these just marketing gimmicks. At the end of the day every vendor and landlord wants great service at a fair price and to be treated like an individual not a commodity and that’s what we offer at C James & Co.
I’m always happy to value your property and discuss your requirements without any obligation to sign on the dotted line.
Latest Reviews
18th Sep 2024
reviewed by 'Patrick Lewis'
21st Aug 2024
reviewed by 'Jessie'
14th Aug 2024
reviewed by 'Alison'
18th Mar 2024
reviewed by 'Lee Chandler'
25th Jul 2023
reviewed by 'Jacqui T'
Opening Hours
Address
C James & Co
110 Tooting High Street
Tooting,London
Greater London
SW17 0RR
020 8672 7000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £260,000 | £910,000 |
| Lettings | 85% | 97% | £645 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 0 | 18 | 2 | 25 | 0 | 14 | 0 | 2 | 2 |
Areas covered
- Streatham
- SW17
- Wandsworth
- SW16
- Figge\'s MArsh
- SW12
- Upper Tooting
- SW18
- Grosvenor Way
- Tooting
- Southfields
- Tooting Bec
- SW11
- Tooting Broadway
- Furzedown
- Earlsfield
- Balham
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Feb 08,2017
Feb 08,2017
3
people found
this helpful
this helpful
I had a fantastic service with C James and Stuart Murray was so incredibly helpful. I was in a difficult situation and needed to sell my property quickly. Stuart went above and beyond in the quest to sell before Christmas. He was always available to ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 09, 2017
View all comments
(1)
Thanks, Kate, for your lovely review of us. I'm so glad we were able to sell your property and get you settled quickly. Kindest regards, Stuart ...
Jan 18,2017
Jan 18,2017
4
people found
this helpful
this helpful
After appalling service from one of London's better known Agents, and no sale after 5 months, we moved the sale of our flats to Stuart and his team at C James & Co. From start to finish, Stuart could not do enough to help. He was extremely ...
read full review
read full review
Comment on agent fees
Realistic price valuations, highly competitive fees and excellent service!
Was this helpful?
Yes
Yes
Feb 01, 2017
View all comments
(1)
Thank you for your review, it was a pleasure selling your properties. ...
Nov 09,2016
Nov 09,2016
4
people found
this helpful
this helpful
Having recently moved into property let through C James & Co I couldn't praise the team enough for their assistance throughout. From arranging the first viewing, to gathering referencing information the team were enthusiastic and helpful. Being approachable throughout the proceedings meant you could ask any ...
read full review
read full review
Comment on agent fees
The agents fee's are low compared to prices I have paid before nor did this mean that the service we received was any lower!
Was this helpful?
Yes
Yes
Nov 09,2016
Nov 09,2016
3
people found
this helpful
this helpful
We came across C James & Co when looking for a four bed property to rent. We were contacted by Stuart who assured us he could help us with our property search. He was not wrong. He immediately set up a viewing and was on hand ...
read full review
read full review
Comment on agent fees
very reasonable
Was this helpful?
Yes
Yes
Oct 31,2016
Oct 31,2016
3
people found
this helpful
this helpful
All at C James & Co. were extremely helpful from start to finish - the whole process from viewing to moving was undertaken extremely quickly. All financial and inventory matters were made very clear and were handled with the utmost professionalism. I would have no hesitation ...
read full review
read full review
Comment on agent fees
Standard fees apply
Was this helpful?
Yes
Yes
Aug 25,2016
Aug 25,2016
3
people found
this helpful
this helpful
Stuart dealt with our property sale from start to finish. He was excellent, extremely helpful, and always available for help and advice- and we needed a lot!!! We found him very straight talking, he said he would find us a buyer in a couple of ...
read full review
read full review
Comment on agent fees
Excellent fees, other estate agents either wanted to charge more or couldn't even confirm how much they would be???
Was this helpful?
Yes
Yes
Aug 30, 2016
View all comments
(1)
Thank you, Caroline, for taking the trouble to leave us a review. We are so pleased you were so satisfied with our service. ...
Aug 25,2016
Aug 25,2016
3
people found
this helpful
this helpful
We are very glad we asked Stuarturray at C James to act as our selling agent for a maisonette. Stuart was extremely helpful and knowledgeable on all aspects of conveyancing. His down to earth manner and good communication made the whole process less troublesome. I ...
read full review
read full review
Comment on agent fees
Fees were reasonable for London area
Was this helpful?
Yes
Yes
Aug 30, 2016
View all comments
(1)
Thank you, Louise for taking the time to write such a positive review. We are so pleased you would recommend us. ...
Jun 29,2016
Jun 29,2016
5
people found
this helpful
this helpful
Stuart was excellent in guiding us through the sale of our flat. Professional, courteous and always willing to go the extra mile to help guide us through the process. Always kept us informed of progress and would recommend to anyone!...
read full review
read full review
Comment on agent fees
Good, straight forward and straight up!
Was this helpful?
Yes
Yes
Apr 18, 2017
View all comments
(1)
Thanks, Alex for your review. It was a pleasure selling your property. Best regards, Stuart ...
Nov 05,2015
Nov 05,2015
3
people found
this helpful
this helpful
I tried renting a property from this agent but they refused to show a contract before paying over £150 to have a reference check. No one in there right mind would does this, it is not recommended by citizen advice or Property Ombudsman. The guy I ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 05, 2015
View all comments
(1)
The above person did indeed contact our company. What surprised us was that in a flat with four tenants in three were moving out. The remaining tenant wanted to take on the lease and sublet the property. We explained this was not an option but it seems he thought he would do it anyway. The first we knew of this was when the above mentioned contacted us demanding a contract to read, a generic one was sent by a member of staff not realising that this person was completely unknown to us. I emailed ...
Nov 15,2013
Nov 15,2013
9
people found
this helpful
this helpful
C.James and Co are possibly the worst lettings agent I have had to deal with in under 10 years of me being a tenant. Avoid this compalny like the plague....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08,2013
Jul 08,2013
8
people found
this helpful
this helpful
I rent a flat through C James and Co and found the process stress free and I would recommend anyone to rent through them again....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30,2012
Oct 30,2012
10
people found
this helpful
this helpful
I bought a property through c james & co tooting and thought the way the whole process was handled was very proffesional they kept me informed through every step there helpfulness support and advice was second to none,the manager/owner stuart knows his stuff after 25 ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 16,2012
Sep 16,2012
10
people found
this helpful
this helpful
Quite possibly the worst letting agents I have ever had the displeasure of dealing with. I don't even know where to begin. Of course during the period of searching and viewing the properties they were all sweetness and light, encouraging and attentive. That was until ...
read full review
read full review
What agent could do to change your mind?
They would need to completely change their personalities or the staff in the office. They are incompetent and quite frankly rude and intimidating.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 30, 2012
View all comments
(1)
This review is written by a tenant who fell out with the other tenants to such an extent that relations between her and the others had broken down and she left the property before the end of the tenancy. She wanted to put "a friend" in the property to take her place (without permission from the other tenants). When this was put to the other tenants , two of them said they were not in agreement with this arrangement. This request was not only a matter for approval by the landlord but also t ...
Nov 06,2018
Nov 06,2018
1
people found
this helpful
this helpful
Stuart was extremely helpful and made my flat purchase stress free!
The customer service was above and beyond - can't thank him enough for all his help that has now led me to be so happy in my beautiful flat. Grateful for the stress free ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 22,2018
Dec 22,2018
1
people found
this helpful
this helpful
Stuart was helpful, friendly, and full of good advice from start to finish. He always had time to discuss any problems that arose, and managed the sale of the property efficiently and swiftly. He was also very helpful to my partner, who was also selling ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Sep 19,2018
Sep 19,2018
1
people found
this helpful
this helpful
We used them to sell a property in Tooting. The whole team was very helpful and Stuart in particular will always go that extra mile to help you out.Very happy with the service. Great communication always and Stuart is incredibly helpful and honest with ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Sep 19, 2018
View all comments
(1)
Thank you so much Julian.
I hoe you and your father have both settled in to your new places and are Happy. ...
Stuart
(62)
Theresa
Lucy
(2)
Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionThe asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:
A holding deposit (up to 1 week's rent)
A tenancy deposit of 1 weeks' rent
A payment of up to £50 inc VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
Interest at a rate of 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
A payment of £10 inc VAT for the replacement of a lost key or security device
Payments associated with early termination of the tenancy when requested by the tenant
Payments to service providers in respect of utilities, communication services, TV licence and council tax
Other payments, permitted under appropriate legislation, including damages.
The agent is a member of The Property Ombudsman Limited, which is a redress scheme, and Propertymark
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
All complaints should be made in writing to Stuart Murray. Please allow up to 7 days for us to investigate the matter.
We will then respond back in writing.
Last updated at 9:25 AM 04/05/2017 by allAgents
We will then respond back in writing.
Best Estate Agent in SW17 
