100% sales valuation accuracy
94% sales fee satisfaction
82% lettings valuation accuracy
79% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ...
show more
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Latest Reviews
21st Feb 2024
reviewed by 'Abigail'
13th Feb 2019
reviewed by 'Joanne'
30th Jan 2019
reviewed by 'V.'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 94% | £90,000 | £591,000 |
| Lettings | 82% | 79% | £415 | £2,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 125 | 7 | 256 | 16 | 18 | 2 | 21 | 0 | 19 | 4 |
Areas covered
- RH1
- RH2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Jun 10,2015
Jun 10,2015
0
people found
this helpful
this helpful
Helen was very professional and worked hard to get me a tenant very quickly. It was so easy working with her. She always updated what's going on. She understood my needs....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2015
Jun 07,2015
1
people found
this helpful
this helpful
Helen and the team have managed my property superbly. Finding new tenants when necessary, checking references, check outs etc. They have also managed issues quickly and efficiently.
I would recommend them as an agency to any prospective landlords....
read full review
read full review
Was this helpful?
Yes
Yes
May 28,2015
May 28,2015
0
people found
this helpful
this helpful
Helen was very positive and informative. She was able to tell us all that we needed to know in a way that was easy to understand. She kept us informed at all times step by step which meant we did not have to feel worried ...
read full review
read full review
Was this helpful?
Yes
Yes
May 18,2015
May 18,2015
0
people found
this helpful
this helpful
This is going to be the first time I have ever had to rent and Helen explained everthing to me and gave me all the relevent cost breakdowns, very easy to deal with and very friendly I will be using her again if I ever ...
read full review
read full review
Was this helpful?
Yes
Yes
May 15,2015
May 15,2015
0
people found
this helpful
this helpful
I currently rent out 3 properties through Choices and if I am honest had seen the Redhill service go downhill following staff change. However Helen made contact with me and assured me that she was now running the branch and that I would see an improvement. ...
read full review
read full review
Comment on agent fees
I do find that Choices whack on the fees as the tenancy progresses and it is difficult to back-track
Was this helpful?
Yes
Yes
May 15,2015
May 15,2015
0
people found
this helpful
this helpful
Really friendly and pleasant meetings. The staff were helpful in helping us find the property and arranging a prompt viewing. The process of renting the property was swift and easy with the help of choices. My partner and I are happy with the service we ...
read full review
read full review
Was this helpful?
Yes
Yes
May 15,2015
May 15,2015
0
people found
this helpful
this helpful
Choices took a very pro-active approach in letting my property. I was impressed by their tenacity, diligence and positive attitude. They were able to find excellent tenants at relatively short notice at appropriate rent. All in all a very good service....
read full review
read full review
Comment on agent fees
Fees were higher than I was hoping, and it is confusing that they do not quote fees including VAT, however overall not unreasonable for the service.
Was this helpful?
Yes
Yes
May 13,2015
May 13,2015
1
people found
this helpful
this helpful
Jayne has achieved more in two conversations than anyone else at choices ever had in 15 yrs!!!
She is a massive asset to your company '...
read full review
read full review
Was this helpful?
Yes
Yes
May 10,2015
May 10,2015
0
people found
this helpful
this helpful
Jordan was very thorough in his presentation of the prooerty, and answered to my worries about the property, and also will help me in the future if I do require any assistance....
read full review
read full review
Was this helpful?
Yes
Yes
May 08,2015
May 08,2015
0
people found
this helpful
this helpful
We was very pleasently greeted by your agent Jordan by a nice smile and a good handshake. Jordan is a very nice ariculate young man, who obviously enjoys his job. Jordan was very well dressed, polite and gracious. He was well informed of the local ...
read full review
read full review
Was this helpful?
Yes
Yes
May 08,2015
May 08,2015
0
people found
this helpful
this helpful
Jordan has been fantastic to deal with for our rental agreement. He was efficient and pleasant in helping us find the property that met our family needs. A big thank you to him and Choices. Sianne...
read full review
read full review
Was this helpful?
Yes
Yes
May 08,2015
May 08,2015
0
people found
this helpful
this helpful
We found Choices very helpful in every aspect of renting our property.
This is the first time we have rented out a property but they made it very straightforward for us....
read full review
read full review
Was this helpful?
Yes
Yes
May 08,2015
May 08,2015
0
people found
this helpful
this helpful
Jordon was very professional in his approach. All conditions/charges were mentioned upfront and there were no hidden charges. Also Jordan waited for me at the property for close to 30 mins past the appointment time which was very kind of him....
read full review
read full review
Was this helpful?
Yes
Yes
May 06,2015
May 06,2015
0
people found
this helpful
this helpful
Helen out of all the people at Choices gave a great service. She went out of her way to smooth the tenancy process and to sort things out satisfactorily with the landlord. She kept us informed of the situation as we went through the process. ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 28,2015
Apr 28,2015
0
people found
this helpful
this helpful
Very useful and informative.
Helpful for first time tenant like myself.
Would recommend friends to use services. Good to get on with....
read full review
read full review
Comment on agent fees
Would like to know why additional fees are put onto the transaction, even if yourselves will be recording a percentage of the rental payments each month.
Was this helpful?
Yes
Yes
Apr 28,2015
Apr 28,2015
0
people found
this helpful
this helpful
whilst i was searching for a property jordan showed me round a few and always was very patient and answered any questions i had. Once i had found a property jordan did everything he could to make the process as smooth as possible. i would ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24,2015
Apr 24,2015
0
people found
this helpful
this helpful
The agent provided useful information when requested, she also helped us get an extension for the property we are currently living in upon request....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 19,2015
Apr 19,2015
0
people found
this helpful
this helpful
We recently used choices to rent our flat in Redhill
Jordan was our sales person for hunters lodge organising the show round for us and liasing with the tenant
He kept in touch regarding progress on the rental and responded promptly to my queries.
His ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 19,2015
Apr 19,2015
0
people found
this helpful
this helpful
I found Jordan to be helpful polite and able to provide an in depth knowledge of properties visited. I found him to be understanding, honest and open about the properties making me feel I could trust him and respect his opinion.
A very genuine hardworking ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2015
Apr 17,2015
0
people found
this helpful
this helpful
Very great customer service , patient, calm and good at making sure your deposit is not wasted. Always ready to provide information and time to sort things out for referencing.
However the referencing system for Guarantors for tenants is too complicated something needs to be changed ...
read full review
read full review
Comment on agent fees
Fees needs to be a bit moderate like 780 although is in a nice area.
Was this helpful?
Yes
Yes
Apr 16,2015
Apr 16,2015
0
people found
this helpful
this helpful
Jennifer is a very enthusiastic young lady who has worked hard for us, she has answered all our questions professionally, if she's not been able to answer questions immediately she's gone to the landlord and come back to us as soon as she could....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2015
Apr 13,2015
0
people found
this helpful
this helpful
Being an elderly applicant I appreciated Jordan's patience. He was unruffled and professional when I viewed the property several times. He contacted the owner about my concerns and was able to answer my questions comprehensively....
read full review
read full review
Comment on agent fees
A lot more than Andrews Estate Agents.
Was this helpful?
Yes
Yes
Apr 13,2015
Apr 13,2015
0
people found
this helpful
this helpful
Efficient at getting new tenants for my property and communicating with myself, the landlord. Also, good at maintaining the rent at the prevailing market rates and helping with the smooth running of the property....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 09,2015
Apr 09,2015
0
people found
this helpful
this helpful
Choices have acted on my behalf as my agent for a number of years and I have been very satisfied with the service they provide. Just recently my current tenant announced their intention to vacate my property and Jennifer has found a replacement tenant very ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 25,2015
Mar 25,2015
0
people found
this helpful
this helpful
very good service in finding a property and arranging a viewing. Helped in finding a perfect property at required place...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 25,2015
Mar 25,2015
0
people found
this helpful
this helpful
Have been to a few viewing with Jordan. All I can say is he was very helpfully, not pushy like you get with other estate Agents. Always on time for a viewing and no cancellations. He gave us all the time we needed to make ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 19,2015
Mar 19,2015
0
people found
this helpful
this helpful
Jennifer was extremely enthusiastic when showing us properties, she took the time to show us a variety as we are quite picky. Even though, we now have found with another estate agent I would recommend Jennifer to anyone searching for a property and wish her ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2015
Mar 17,2015
0
people found
this helpful
this helpful
Jayne Roberts did an excellent job and explain me everything about the property and how the agency work. Good Job...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 11,2015
Mar 11,2015
0
people found
this helpful
this helpful
I had been looking for a place to rent for a long time when Jordan Carroll contacted me with the perfect house. In just a couple of hours I had everything arranged and I wasn't even in the UK!! He was more than happy to ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 10,2015
Mar 10,2015
0
people found
this helpful
this helpful
Selecting a house to rent is a very difficult task. I have lots of questions to make sure that the house we are looking at is the right house for me. Jordon was polite, calm and patient. He understood my perspective and answered all my ...
read full review
read full review
Was this helpful?
Yes
Yes
Helen
(109)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:19 PM 09/02/2017 by Andrew Higham
