100% sales valuation accuracy
94% sales fee satisfaction
82% lettings valuation accuracy
79% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ...
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Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Latest Reviews
21st Feb 2024
reviewed by 'Abigail'
13th Feb 2019
reviewed by 'Joanne'
30th Jan 2019
reviewed by 'V.'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 94% | £90,000 | £591,000 |
| Lettings | 82% | 79% | £415 | £2,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 125 | 7 | 256 | 16 | 18 | 2 | 21 | 0 | 19 | 4 |
Areas covered
- RH1
- RH2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 17,2013
Sep 17,2013
1
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Chris Tower has been very pro active, flexible and friendly. He has been very prompt with appointments, easily contactable & given me regular updates. I would thoroughly recommend him...
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Sep 04,2013
Sep 04,2013
5
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David has been an excellent agente during all the process. From the very firs moment he demonstrated a great commitment showing me all the properties available and informing me and my girlfriend about almost everything. All the time he has been trying to ease the ...
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Sep 03,2013
Sep 03,2013
4
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Choices and in particular David was very professional, attentive and kept me up to date at all times. I would have no hesitation in recommending Choices to friends and family. In all a very swift transaction....
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Aug 31,2013
Aug 31,2013
4
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Katie was professional throughout the viewing and was helpful in processing the signing of the tenancy agreement. She completed the rental in a timely manner! She also have a pleasant personality!
David was also pleasant in his manner during the signing of the tenancy agreement.
...
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Aug 28,2013
Aug 28,2013
3
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I am really impressed with prompt service from David. He is very professional and try to do his best for a tenant and a landlord. He is fast with response, kind and honest. I highly recommend David to anyone who wants to rent a property ...
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Aug 27,2013
Aug 27,2013
0
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Chris has been fantastic from day 1 dealing and has been able to co-operate till end of deal.I really appreciate all his guidance and support for me and my family to settle down in this new place.He has also go beyond his duties and ...
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Aug 26,2013
Aug 26,2013
0
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Chris has been extremely conscientious in finding the correct property. I was very particular in my reqirements he was very patient with me for a long time and keeping very positive and reassuaring attitute which is very important.! He has always responded to all correspondence ...
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Aug 25,2013
Aug 25,2013
1
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The agent is very helpful and very accomodating with our needs. Has been in contact since we moved to see if we are settling alright....
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Aug 24,2013
Aug 24,2013
1
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I was very much impressed about the service the above named person gave to me. He updated me on every level of the process and always gets back to me whenever he promises to call back. l would be very happy to do business with ...
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Aug 16,2013
Aug 16,2013
0
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We have found Choices very helpful in dealing with difficult situations with tenants and renovations in our townhouse.
In particular we found Connor extremely obliging and tactful when we were in the process of doing quite a bit of
maintenance to the extent of visiting ...
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Aug 16,2013
Aug 16,2013
0
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We moved in to our property and we had a little problem which we thought would be a long process , I rang Conner at customer Services and he was very polite and dealt with the matter straight away !!! I would highly recommend Conner at choices ...
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Aug 16,2013
Aug 16,2013
0
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Initially I gave Katie quite a specific list of criteria for a rental property but in a short amount of time Katie found several properties that fitted most of the criteria, and one that subsequently became our new home. We were very satisfied with the ...
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Aug 12,2013
Aug 12,2013
0
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I thought Katie was extremely helpful during the process of getting all the necessary paperwork ready to move in. She was easily contactable and answered any of my questions.
She also liaised with the landlord well so that our requests were considered and dealt with ...
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Aug 12,2013
Aug 12,2013
1
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Chris is very nice and friendly however it has not been the greatest experience overall. There was difficulty trying to view this property. We had to travel far to view some properties as we are moving from Reading to Surrey. We waited around for hours ...
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What agent could do to change your mind?
Inform people about hidden charges upfront. Be more organised with appointments to view houses.Attached Filesnbsp;
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Aug 07,2013
Aug 07,2013
1
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Katie Rest was extremely helpful in finding this flat for us to rent. She was knowledgeable and prompt with her responses to emails/ calls. If there was anything that required clarifying, she was able to find this out quickly or suggest to us who was ...
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Aug 03,2013
Aug 03,2013
1
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Excellent customer service. Katie was very friendly and helpful from the day we first viewed the flat. She was able to answer any questions we had a long the way and helped make our move as stress free as possible....
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Aug 03,2013
Aug 03,2013
0
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Katie has been extremely helpful from our first request to look for properties to the signing of the lease. She highlighted straight away the type of properties we were looking for and ensured that we didn't have to deal with calls and emails for properties ...
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Aug 03,2013
Aug 03,2013
3
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this helpful
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David was very pleasant to deal with from the beginning. Having dealt with many different estate agents in the past, I particularly appreciated his genuine approach and down to earth manner. He understood any concerns we had and was willing to assist us where possible, ...
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Aug 01,2013
Aug 01,2013
3
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Good Day,
My name is Lynda Charlton, just a quick note to let you know David was very professional and really efficient keeping us up to date with everything and pointing out exactly what amount we would have to pay. No hidden costs.
Will definately ...
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Jul 30,2013
Jul 30,2013
4
people found
this helpful
this helpful
I found David Watts very helpful ,polite and courteous , Always very pleasant on the telephone and when visiting the property very respectful, even taking his shoes off at the door! Also very apologetic when things went wrong and it wasn't his fault!!!
Well Done David....
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Jul 29,2013
Jul 29,2013
0
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We moved in to our property and we had a little problem which we thought would be a long process , I rang Conner at customer Services and he was very polite and dealt with the matter straight away !!! I would highly recommend Conner at choices ...
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Jul 29,2013
Jul 29,2013
4
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Having decided to rent my property I contacted Choices, Redhill. Katie Rest visited the property and talked me through my rental options. She was detailed, precise and able to answer all of my questions. Choices rates are competitive and the service they have provided to ...
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Jul 28,2013
Jul 28,2013
5
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The problem is primarily their lack of response. When a tenant says work needs doing, there is little evidence that they have checked. When a contractor does the work, Choices approve the invoice with no evidence that they have checked whether the work has been ...
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What agent could do to change your mind?
They could check work that needs doing, check that it has been done satisfactorily, respond to questions and correspondence.Attached Filesnbsp;
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Jul 27,2013
Jul 27,2013
0
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First went in just wanting to enquire about the flats they had at the moment to let. Spoke to Chris first and he went though all the flats they had at the moment that was in my budget. We even through how much I would ...
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Jul 17,2013
Jul 17,2013
0
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Jayne was a pleasure to work with from beginning to end. Estate agents are well known for being a little full-on at times, pushy and are often a little too intense for my liking which is an instant put off. Jayne though, used her natural ...
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Jul 15,2013
Jul 15,2013
0
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Katie was extremely helpful in finding us the perfect place to live. She showed us round 4 or 5 suitable properties, 2 of which we loved in the development we are currently residing. Katie made the process extremely easy and we were able to move in ASAP in ...
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Jul 14,2013
Jul 14,2013
0
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Katie was/has been very helpful in answering any questions, myself or my partner had about the properties that we were viewing. Any questions Katie could not answer on the spot were always followed up and answered by phone or email within 24hours or sooner. ...
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Jul 10,2013
Jul 10,2013
0
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I moved in to my flat not long ago and had to ring Conner McKenna at choices property department about a few problems I had in my flat, Conner solved the problem very quickly and was very polite, I would recommend choices and Conner McKenna ...
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Jul 07,2013
Jul 07,2013
1
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He was very helpful in finding me some where to live as the landlord decided to kick me out for no reason and helped me find some where decent , and was pleasant ....
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Jul 03,2013
Jul 03,2013
3
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Great service, very enthusiastic, friendly, and keen to help a customer new to the professional lettings market. Went out of their way to help find appropriate properties to view which would meet my needs. Always responded to queries quickly. Would definitely use them again....
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Helen
(109)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:19 PM 09/02/2017 by Andrew Higham
