Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Chanade handled everything in a professional manner , assisted us in ......”

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Dec 15,2015
Minithumbup
By: 'Alwyn'
Dec 15,2015
0 people found
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Chanade handled everything in a professional manner , assisted us in finding the property we wanted . I feel she done more than she should've and put up with a lot as I am not the easiest of people to please ... Overall I'd give her 11out of 10 ...
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“Excellent service provided by Andrew and the team at Choices. ......”

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Dec 14,2015
Minithumbup
By: 'Mr'
Dec 14,2015
0 people found
this helpful
Excellent service provided by Andrew and the team at Choices. Always approachable with a friendly and professional attitude. We did have a few reservations about using an estate agent but based on reviews and recommendations by others we went with Choices after discussing our sale ...
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Comment on agent fees
Fees reflect the level of service and ease of sale process
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“She was very helpful and constantly kept us in the ......”

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Dec 12,2015
Minithumbup
By: 'Nosa'
Dec 12,2015
0 people found
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She was very helpful and constantly kept us in the loop in terms of what was happening. She is very professional....
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“Both Katie and Charade were wonderful in finding me the ......”

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Dec 11,2015
Minithumbup
By: 'Abhi'
Dec 11,2015
0 people found
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Both Katie and Charade were wonderful in finding me the tenants that were right for the property and were the ones I was looking for - thanks!...
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“He was very helpful and friendly. Answered every question and ......”

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Dec 11,2015
Minithumbup
By: 'Lukasz'
Dec 11,2015
0 people found
this helpful
He was very helpful and friendly. Answered every question and he explain everything for us. We are really grateful for his work and for his good job. Thank you....
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“He was very polite and helpful. Answered every question that ......”

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Dec 11,2015
Minithumbup
By: 'Ireneusz'
Dec 11,2015
0 people found
this helpful
He was very polite and helpful. Answered every question that we asked and he took his time to explain everything for us and found the perfect house for us....
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“The sales lady was very good and pleasant, she showed ......”

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Dec 10,2015
Minithumbup
By: 'ivan'
Dec 10,2015
0 people found
this helpful
The sales lady was very good and pleasant, she showed me the all property and she gave me the all information. She answered my all questions, she was very polite I would like to thanks her....
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“I am a first time buyer and curently have an ......”

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Dec 09,2015
Minithumbup
By: 'Ckmma'
Dec 09,2015
0 people found
this helpful
I am a first time buyer and curently have an offer accepted and going through the process of purchasing a property in Mitcham. Esra has been supportive and helpful in the process so far and has kept me in the loop of any developments. Will ...
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“Took time out to find me a flat at a ......”

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Dec 04,2015
Minithumbup
By: 'Declon'
Dec 04,2015
0 people found
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Took time out to find me a flat at a very difficult time at a resonable price was very persistant in doing so which was very good...
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“Sasha has been a really helpful, me and my boyfriend ......”

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Dec 04,2015
Minithumbup
By: 'Maria'
Dec 04,2015
0 people found
this helpful
Sasha has been a really helpful, me and my boyfriend have found working with Sasha has made our first purchasing process so much easier then we ever dreamed it could be, thank you so much Sasha we wish you all the best for the future...
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“I found Esra to be professional and politeThrough out. Always ......”

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Dec 03,2015
Minithumbup
By: 'Chris'
Dec 03,2015
0 people found
this helpful
I found Esra to be professional and polite Through out. Always punctual . Had good sales skills and the buyer's all seemed to like her She kept me constantly updated. On any feedback from viewer's. And I wouldn't hesitate to recommend her to anyone looking to ...
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“We are first time buyers and Esra was very supportive ......”

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Dec 03,2015
Minithumbup
By: 'Tolu'
Dec 03,2015
0 people found
this helpful
We are first time buyers and Esra was very supportive and helpful in the buying process. It took us a while to find a property that suited our needs and throughout this time Esra kept us in communication letting us know of any properties that ...
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“I have been served by Esra Kose who was extremely ......”

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Dec 03,2015
Minithumbup
By: 'Harun'
Dec 03,2015
0 people found
this helpful
I have been served by Esra Kose who was extremely helpful and went the extra mile while, she was showing the property to me. She has answered all my questions about the property and even the location! She has even provided me information about other ...
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“Chanade Patrick has an outstanding customer service .which is why ......”

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Dec 03,2015
Minithumbup
By: 'racheal'
Dec 03,2015
0 people found
this helpful
Chanade Patrick has an outstanding customer service .which is why I am now a current tenant in one of Choices properties.I praise her for her good works and I pray she continues.Bravo Chanade!...
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“Reece showed me around the property and answered any questions ......”

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Dec 03,2015
Minithumbup
By: 'Rebecca'
Dec 03,2015
0 people found
this helpful
Reece showed me around the property and answered any questions i had, he went out of his way to find out any additional infromation he wasnt sure of and even spoke to the landlord and got the rent reduced slightly, he was very helpful and ...
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Comment on agent fees
too expensive especially with the credit check fees too
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“Sasha has been very helpful throughout the whole sale. She ......”

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Dec 03,2015
Minithumbup
By: 'Harrison'
Dec 03,2015
0 people found
this helpful
Sasha has been very helpful throughout the whole sale. She is a very easy person to get on with, as is Andrew. They make the process very easy and make you feel comfortable....
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“The agent Esra was very polite in her approach and ......”

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Dec 02,2015
Minithumbup
By: 'ED'
Dec 02,2015
0 people found
this helpful
The agent Esra was very polite in her approach and ask the relevant questions ie what type of property j was looking to buy and did contact me when a property that suited my needs . I On a scale of one to ten she score ...
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“I am so happy to a Tenant with your company ......”

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Nov 27,2015
Minithumbup
By: 'Indu'
Nov 27,2015
0 people found
this helpful
I am so happy to a Tenant with your company and agents. Will has helped me to find the property very nicely and patiently. He is a very kind,well-manered person and has an excellent marketing service. Thanks....
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Comment on agent fees
I am pleased with the fees.
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“I have been very pleased with Sasha Carruthers & the company. ......”

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Nov 25,2015
Minithumbup
By: 'Chad'
Nov 25,2015
0 people found
this helpful
I have been very pleased with Sasha Carruthers & the company. Sasha has kept me informed and updated with every aspect & all the details of viewings and offers that were made on my property. She is very knowledgeable and offered very good advice as to which ...
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“I have to say it was best and very easy ......”

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Nov 25,2015
Minithumbup
By: 'Nasir'
Nov 25,2015
0 people found
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I have to say it was best and very easy experience I ever had to buy a property in london. Excellent service, very active on communications. Always helpful....
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“well to be honest I am very pleased about Ms ......”

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Nov 24,2015
Minithumbup
By: 'CHRIS'
Nov 24,2015
1 people found
this helpful
well to be honest I am very pleased about Ms Carruthers they way she took me through the all process in a very professional attitude she and another Colleague called Bianca helped me to make good deal with the property I am delighted....
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“I am very happy with the service provided by Will ......”

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Nov 20,2015
Minithumbup
By: 'Gautam'
Nov 20,2015
0 people found
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I am very happy with the service provided by Will Donker of Choices. He has been very prompt and has always responded to my query to my highest level of satisfaction. I will definitely recommend Choices estate agents and especially Will....
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“I am writing to commend Katie Rest as an excellent ......”

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Nov 20,2015
Minithumbup
By: 'Croydon'
Nov 20,2015
0 people found
this helpful
I am writing to commend Katie Rest as an excellent Lettings Manager. Throughout my dealings with her, I have been particularly impressed by Katie's significant knowledge and her consistent professionalism, integrity and thoroughness in dealing with all aspects of the lettings process. I would be ...
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“They were very helpful when organising our move and were ......”

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Nov 19,2015
Minithumbup
By: 'Mr'
Nov 19,2015
0 people found
this helpful
They were very helpful when organising our move and were always on hand to answer our queries and phone calls with plenty of good advice. They made what we had to do really clear for us to understand. This made it easy for us with ...
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“Katie, is an expert salesperson.She was very considerate in ......”

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Nov 19,2015
Minithumbup
By: 'Abhijit'
Nov 19,2015
0 people found
this helpful
Katie, is an expert salesperson. She was very considerate in her approach while letting my property. Explained me all documentation and letting process Never gave me over expectations about rent and tenants. My property was let to a family I was fully satisfied. I am ...
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Comment on agent fees
Satisfied
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“My business partner and I are happy to have now ......”

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Nov 19,2015
Minithumbup
By: 'Parker'
Nov 19,2015
0 people found
this helpful
My business partner and I are happy to have now made a purchase through Choices, the ladys have been knowledgeable, helpful and most importantly for me punctual, many agents misunderstand the meaning of puntuality which is something I can not tollerate! Thanks ladys You have ...
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“i get right property which I was looking for long ......”

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Nov 13,2015
Minithumbup
By: 'Raj'
Nov 13,2015
0 people found
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i get right property which I was looking for long time . I just went to at least 5 estate agents but I didn't happy once I went to choice I meet Will Donkor I just tell my expectation he show this property I am happy at ...
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“Josh was a lovely and kind agent. He helped me ......”

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Nov 12,2015
Minithumbup
By: 'Laura'
Nov 12,2015
0 people found
this helpful
Josh was a lovely and kind agent. He helped me so much wiTh my property hunt. Eased the pressure of being a first time buyer. I would definitely recommend him to my friends and family....
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“He help me lot.he providing very excellent service throughout. ......”

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Nov 12,2015
Minithumbup
By: 'Afzak'
Nov 12,2015
0 people found
this helpful
He help me lot.he providing very excellent service throughout. He showed us house whenever we have time. I will give 10 out 10...
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“Great services.I really appreciate and recommen the choices to ......”

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Nov 12,2015
Minithumbup
By: 'Ali'
Nov 12,2015
0 people found
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Great services.I really appreciate and recommen the choices to rent the property. Great job really 7 stars. Thank you choices for great job ancestors again....
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Staff picture Nicola
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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