Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“We had contacted quite a few agents before who just ......”

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Jun 16,2014
Minithumbup
By: 'JSterling'
Jun 16,2014
0 people found
this helpful
We had contacted quite a few agents before who just seemed lifeless & miserable. We then approached Sasha at choices and once we had met her, we felt comfortable with her & she was able to help find us exactly what we were looking for. Very professional & ...
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“Initially pleased with contact and they came up with some ......”

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Jun 15,2014
Minithumbdown
By: 'cb'
Jun 15,2014
2 people found
this helpful
Initially pleased with contact and they came up with some reasonable properties based on my needs, however, contact once viewing were arranged was unprofessional with slang in text messages. On the day of viewing, I had a missed call in the morning but no voicemail ...
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“Will is one of the most reliable, helpful and trust ......”

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Jun 13,2014
Minithumbup
By: 'nicolette'
Jun 13,2014
0 people found
this helpful
Will is one of the most reliable, helpful and trust worthy agents i know! Thank you Will - one if the best...
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“I got in contact with choices as I was struggling ......”

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Jun 12,2014
Minithumbup
By: 'T'
Jun 12,2014
0 people found
this helpful
I got in contact with choices as I was struggling to find tenants for my property. I first spoke to Alex who put me at ease and helped with all my queries. The team found the perfect tenants for me with a smooth move in. ...
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“Will has been great. He clearly understood are needs and ......”

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Jun 11,2014
Minithumbup
By: 'Francis'
Jun 11,2014
0 people found
this helpful
Will has been great. He clearly understood are needs and was very professional in his approach . Viewings and contracts process was seamless. Regards Francis @ Purple Pebbles...
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“The guy will was very quick in service and excellent ......”

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Jun 11,2014
Minithumbup
By: 'Sajib'
Jun 11,2014
0 people found
this helpful
The guy will was very quick in service and excellent letting agent. He make everything in very short time and efficient way. We get the keys for the property in 3 days. So far very happy and satisfied customer....
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“Matthew has been very helpful during the purchase of our ......”

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Jun 05,2014
Minithumbup
By: 'Danny'
Jun 05,2014
0 people found
this helpful
Matthew has been very helpful during the purchase of our first property. Assisting us throughout the process and answering any questions we had in a timely manner. I would recommend choices for anyone seeking to get on the property ladder....
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“I am a first time buyer, had loads of questions. ......”

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Jun 05,2014
Minithumbup
Staff profile picture
Nicola
By: 'Krishna'
Jun 05,2014
0 people found
this helpful
I am a first time buyer, had loads of questions. Many thanks to Matthew and Nicola, listening to my questions patiently and answering professionally. In my opinion I think choices is an excellent company and the staff member's are really helpful. I would definitely use ...
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“Alex has been very helpful in my property search. I've ......”

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May 29,2014
Minithumbup
By: 'AndreP'
May 29,2014
0 people found
this helpful
Alex has been very helpful in my property search. I've been looking through all different estate agents but Choices where different. I felt welcome and not pressured. Alex has helped me find the property I had set in my mind when I started looking and ...
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“Its rare you find an agent that goes above and ......”

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May 29,2014
Minithumbup
By: 'B'
May 29,2014
0 people found
this helpful
Its rare you find an agent that goes above and beyond for a customer. Its the great customer service and close attention to detail that changes a query to an actual signing of a tenancy agreement. Will knows the real definition of great customer service ...
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“Choices helped me find a property within a week of ......”

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May 29,2014
Minithumbup
By: 'Matthew'
May 29,2014
1 people found
this helpful
Choices helped me find a property within a week of me registering with their branch. Tom advised me through the whole process from information on my viewing, till the day i moved in. I have recommend choices to my colleagues also looking for a property ...
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“My partner and I came to Choices looking to rent ......”

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May 28,2014
Minithumbup
By: 'JAldug'
May 28,2014
0 people found
this helpful
My partner and I came to Choices looking to rent a property around the Croydon area. We were immediately welcomed in to the office by Alex, who looked after us and assured us that he would find what we needed. I've received a few phone ...
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“Rebecca was very helpful throughout the whole process - she ......”

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May 28,2014
Minithumbup
By: 'L'
May 28,2014
0 people found
this helpful
Rebecca was very helpful throughout the whole process - she gave good advice on the flat we were viewing, followed up quickly and was accessible throughout the process, and was pleasant and professional to deal with. Thank you!...
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“We viewed several properties through Choices as I and my ......”

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May 27,2014
Minithumbup
By: 'stariq2014'
May 27,2014
0 people found
this helpful
We viewed several properties through Choices as I and my wife are looking to buy a 2-3 bedroom house. Currently, our offer got accepted for one of the 2 bedroom that Rebecca showed us. She and her colleagues have been very helpful and kept us up ...
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“Josie Hartley was very professional, friendly and helpful when she ......”

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May 25,2014
Minithumbup
By: 'Neil'
May 25,2014
0 people found
this helpful
Josie Hartley was very professional, friendly and helpful when she organised the sale of the above property. She turned up on time for the appointment and explained in detail the procedures. Jose kept in touch at all times and called me back when I left ...
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“I am very pleased with the service that has been ......”

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May 23,2014
Minithumbup
By: 'Mr'
May 23,2014
0 people found
this helpful
I am very pleased with the service that has been given by choices all the girls are very polite, I have been working with Sasha who is always very plesant to talk to and a very happy lady. Choices team have a great knowledge of ...
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“When my tenants gave notice I had a call from ......”

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May 22,2014
Minithumbup
By: 'Yvette'
May 22,2014
0 people found
this helpful
When my tenants gave notice I had a call from Choices immediately saying they would being viewings and have a new tenant lined up as soon as they could. The next day James called and said they had someone to take it, they rapidly passed ...
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“Very good and friendly service... Great communication and quick response.. ......”

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May 20,2014
Minithumbup
By: 'Atik'
May 20,2014
0 people found
this helpful
Very good and friendly service... Great communication and quick response.. I would like to give a big thanks to Mr Will who personally helped me to find out my new place according to my requirements within very short time! Throughout the process he has been ...
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“Both Nicola and Samantha have kept in good contact with ......”

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May 20,2014
Minithumbup
Staff profile picture
Nicola
By: 'Antonio'
May 20,2014
0 people found
this helpful
Both Nicola and Samantha have kept in good contact with me. It has been good that they have access to the same information so that if one of them is not available the other can answer my queries. I was impressed by their eagerness and ...
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“We had a very pleasant experience with Choices from the ......”

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May 20,2014
Minithumbup
By: 'Carly'
May 20,2014
0 people found
this helpful
We had a very pleasant experience with Choices from the initial viewing all the way to our offer being accepted. Matthew was very helpful providing us with all the property information we required and has made this a smooth transaction to date....
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“we were very happy with the way Choices dealt with ......”

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May 20,2014
Minithumbup
By: 'Lucy'
May 20,2014
0 people found
this helpful
we were very happy with the way Choices dealt with us. James was always helpful and polite and we had no hitches. I Have passed on James details to my friends....
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“I sold my house through Choices...they arranged block viewings ......”

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May 19,2014
Minithumbup
Staff profile picture
Nicola
By: 'Aisha'
May 19,2014
0 people found
this helpful
I sold my house through Choices...they arranged block viewings within a day of putting it onto the market and brought the families round...they are efficient, polite, curteious. I have never seen any one as efficient or with excellent customer skills like all the ...
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“My husband and I have used Choices Croydon for the ......”

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May 14,2014
Minithumbup
By: 'Samantha'
May 14,2014
1 people found
this helpful
My husband and I have used Choices Croydon for the last 5 years to rent out four of our properties. We have been delighted with their services to date. They have always found us very good tenants and I/we believe that this is down to ...
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“Very helpful, well mannered and knowledgeable young man who explained ......”

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May 14,2014
Minithumbup
By: 'GailD'
May 14,2014
0 people found
this helpful
Very helpful, well mannered and knowledgeable young man who explained everything I needed to know in a very clear and precise manner. Went out of his way providing a very efficient and friendly service. Would recommend him and the company anytime....
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“I had looked at several properties before so when I ......”

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May 14,2014
Minithumbup
By: 'Angela'
May 14,2014
0 people found
this helpful
I had looked at several properties before so when I contacted Alex at Choices I wasn't sure if I would find what I was looking for. However he was very professional and asked numerous questions and found me what I was looking for. I would ...
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“He was a confident and reliable agent and dealt with ......”

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May 13,2014
Minithumbup
By: 'Dhan'
May 13,2014
0 people found
this helpful
He was a confident and reliable agent and dealt with us in a calm, reassuring manner. A pleasure to deal with and would definitely work with him again....
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“Josie was such a lovely lady from our initial meeting ......”

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May 13,2014
Minithumbup
Staff profile picture
Nicola
By: 'Dr'
May 13,2014
0 people found
this helpful
Josie was such a lovely lady from our initial meeting with her, she looked after my husband and I each step of the way. She kept us updated through the whole process and was always happy to help. When we had any concerns we always ...
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“The girls at Choices were fantastic, always happy, bubbly and ......”

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May 13,2014
Minithumbup
By: 'Theo'
May 13,2014
0 people found
this helpful
The girls at Choices were fantastic, always happy, bubbly and very helpful. It was a pleasure working with them and I will definitely be using them again in future....
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“I've been very impressed with James and the team in ......”

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May 08,2014
Minithumbup
By: 'Natasha'
May 08,2014
0 people found
this helpful
I've been very impressed with James and the team in Croydon. No questions go unanswered and they have made sure my move was a stress free transaction. I don't plan on moving again soon, but I would go straight back to James...
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“We are extremely satisfied with the level of service provided ......”

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May 02,2014
Minithumbup
By: 'Mr'
May 02,2014
1 people found
this helpful
We are extremely satisfied with the level of service provided by Choices. Sasha and Josie were very proactive and we are pleased to have gone with them for our property purchase. We will certainly recommend them to our friends and family. Mr and Mrs Ahmed...
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Staff picture Nicola
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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