Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“After selling my home through Choices Estate Agents I would ......”

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Oct 10,2014
Minithumbup
By: 'Raviraj'
Oct 10,2014
0 people found
this helpful
After selling my home through Choices Estate Agents I would highly recommend Josie and her team. I approached multiple agents and came across complications but Josie was persistent and I'm happy to say it's finally completed. Many thanks to Josie and those that assisted with ...
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Comment on agent fees
Good
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“Sasha and josie were very helpful, professional and did their ......”

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Oct 10,2014
Minithumbup
By: 'jei'
Oct 10,2014
0 people found
this helpful
Sasha and josie were very helpful, professional and did their best in bookings and arrangements. I was extremely happy with the service I received. I would definitely recommend this branch to any one as it has talented people like sasha and josie. I am a ...
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“Thanks to Choices my house has now sold. The process ......”

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Oct 10,2014
Minithumbup
By: 'Andrea'
Oct 10,2014
0 people found
this helpful
Thanks to Choices my house has now sold. The process was made very easy by the help of Josie and her team....
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Comment on agent fees
Yes
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“My husband and I have lived in our property for 30 ......”

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Oct 10,2014
Minithumbup
By: 'Gloria'
Oct 10,2014
0 people found
this helpful
My husband and I have lived in our property for 30 plus years and this is the first time within that time frame that we have put our property on the market.. We area retired couple and as first we found it quite daunting going through ...
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“When we first gave our details to choices michael phoned ......”

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Oct 09,2014
Minithumbup
By: 'irishwayne'
Oct 09,2014
0 people found
this helpful
When we first gave our details to choices michael phoned us a few days later and had some propertys to offer us . He was polite and very helpful and interested in my property search. He kept me and rebecca up to date with prospective bookings ...
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“This was my the first property I have bought so ......”

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Oct 09,2014
Minithumbup
By: 'Jon'
Oct 09,2014
0 people found
this helpful
This was my the first property I have bought so was unsure about the whole process and meeting a few agents made me even more weary.... until I met Rebecca and Josie. Rebecca discussed my requirements, showed me around a few properties and called me ...
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“I and my partner were happy with the service that ......”

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Oct 06,2014
Minithumbup
By: 'Kwame'
Oct 06,2014
0 people found
this helpful
I and my partner were happy with the service that we received from the team in Croydon. They supported us through referencing and were very welcoming...
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“Thank you for your service we received great support from ......”

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Oct 06,2014
Minithumbup
By: 'YVETTE'
Oct 06,2014
0 people found
this helpful
Thank you for your service we received great support from Katie and the rest of the team. We are very delighted with the home and appreciate your time and effort in helping us to proceed through....
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“In the past this agent has not been particularly good, ......”

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Oct 06,2014
Minithumbup
Staff profile picture
Helen
By: 'gh'
Oct 06,2014
1 people found
this helpful
In the past this agent has not been particularly good, apparently similar to most others, however, more recently there appears to have been a change in staff for the better and my dealings with the above-named staff have been most helpful and encouraging resulting in ...
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Comment on agent fees
Standard
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“William is a lovely man. He helped me find a ......”

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Oct 02,2014
Minithumbup
By: 'Jennifer'
Oct 02,2014
0 people found
this helpful
William is a lovely man. He helped me find a lovely place, where I had been looking. I had always missed oht with other agents, but will made sure I saw it first and I managed to get the property. He helped me through referencing ...
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“I'm very pleased with Helen's helpful attitude and fast respond ......”

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Oct 02,2014
Minithumbup
Staff profile picture
Helen
By: 'Marzena'
Oct 02,2014
0 people found
this helpful
I'm very pleased with Helen's helpful attitude and fast respond to each enquiery regarding renting a flat. She's truly professional in search and organizing viewings!...
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“When I wanted to put my flat on the market ......”

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Oct 02,2014
Minithumbup
By: 'Christine'
Oct 02,2014
0 people found
this helpful
When I wanted to put my flat on the market for sale, I telephoned Choices. I telephoned many times but no one answered my calls. I was getting discouraged but I visited their office in South Croydon anyway. As I arrived, to my surprise, I ...
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“Sasha was a lovely person to deal with and very ......”

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Oct 02,2014
Minithumbup
By: 'Mercel'
Oct 02,2014
0 people found
this helpful
Sasha was a lovely person to deal with and very efficient. She tied up the deal with the vendor straight away without any delays and gave me updates unlike some other agents who you need to keep chasing to update you. I certainly would recommend ...
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“Choices were helpful and gave a very god service. They ......”

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Oct 02,2014
Minithumbup
By: 'Asha'
Oct 02,2014
0 people found
this helpful
Choices were helpful and gave a very god service. They sold our flat quickly. Josie was friendly and always helped us....
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Comment on agent fees
Very good!
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“Jennifer is easy to talk to , keeps me up to ......”

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Oct 02,2014
Minithumbup
By: 'lindy'
Oct 02,2014
0 people found
this helpful
Jennifer is easy to talk to , keeps me up to date with the progress of my sale , even when on her holiday she answered my text ,...
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“I called up Choices estate agent and spoke to an ......”

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Sep 30,2014
Minithumbup
By: 'Charlene'
Sep 30,2014
0 people found
this helpful
I called up Choices estate agent and spoke to an agent by the name of Michael. I explained to him about the different types of properties and location that I am looking for and that I have been searching on the choices website looking for ...
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“We have been dealing with Leslie on multiple properties within ......”

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Sep 26,2014
Minithumbup
By: 'James'
Sep 26,2014
0 people found
this helpful
We have been dealing with Leslie on multiple properties within the Croydon Area as we are looking at buying a scheme of 20 street properties. We have found Leslie to be a very informative and helpful estate agent, always willing to strive to success....
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“Choices have delivered an excellent service and I am happy ......”

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Sep 25,2014
Minithumbup
By: 'Sorin'
Sep 25,2014
0 people found
this helpful
Choices have delivered an excellent service and I am happy to recommend them. They are an energetic and enthusiastic team always helpful. Josie the manager was very knowledgable and provided excellent advice when needed....
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Comment on agent fees
Very good
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“Very friendly Lad. Will use him in the future. He ......”

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Sep 25,2014
Minithumbup
By: 'Ashley'
Sep 25,2014
0 people found
this helpful
Very friendly Lad. Will use him in the future. He has been helpful and informative. Top Bloke...
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“We received a good service and the members of staff ......”

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Sep 25,2014
Minithumbup
By: 'S'
Sep 25,2014
0 people found
this helpful
We received a good service and the members of staff were ready to come out to show us the property at short notice....
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“I went to viewing for properties near Croydon. I needed ......”

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Sep 25,2014
Minithumbup
By: 'S'
Sep 25,2014
0 people found
this helpful
I went to viewing for properties near Croydon. I needed on asap. Bijal helped and called me as soon as properties became available. Appreciate her help....
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“Michael is a very genuine and helpful guy. I would ......”

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Sep 25,2014
Minithumbup
By: 'sharonb'
Sep 25,2014
0 people found
this helpful
Michael is a very genuine and helpful guy. I would recommend his service to any friends or family looking for property in future....
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“Will was a very lovely man. I am so happy ......”

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Sep 25,2014
Minithumbup
By: 'Jackie'
Sep 25,2014
0 people found
this helpful
Will was a very lovely man. I am so happy with the service provided by him. He was so helpful. Everyone he brought over to view the property was someone I would be happy to have live there. He understood what I was looking for. ...
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“I needed a property ASAP. I had a few viewings ......”

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Sep 25,2014
Minithumbup
By: 'Yousef'
Sep 25,2014
0 people found
this helpful
I needed a property ASAP. I had a few viewings where I had missed out and would have been homeless if it wasn't for Bijal. I finished the referencing very quick and was able to move in right before I had to move out of ...
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“Michael was extremely friendly and helpful in finding me a ......”

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Sep 25,2014
Minithumbup
By: 'anamaria'
Sep 25,2014
0 people found
this helpful
Michael was extremely friendly and helpful in finding me a property. He did a great job with my viewings and answered all my queries to make me feel at ease....
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“Sasha was a lovely person to deal with throughout viewings ......”

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Sep 24,2014
Minithumbup
By: 'Julie'
Sep 24,2014
0 people found
this helpful
Sasha was a lovely person to deal with throughout viewings and purchase process. I certainly would recommend Choices and Sasha herself to anyone around me a looking for a property in Croydon....
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“Michael was very helpful from the moment I registered with ......”

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Sep 24,2014
Minithumbup
By: 'alexmarchant'
Sep 24,2014
0 people found
this helpful
Michael was very helpful from the moment I registered with choices right until the moment I came for my viewing. I would be very happy to deal with him again in the future if I was to searching for properties again....
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“She was very helpful and always had time for us. ......”

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Sep 23,2014
Minithumbup
By: 'Asia'
Sep 23,2014
0 people found
this helpful
She was very helpful and always had time for us. We had a very good experience dealing with Sasha and will recommend choices to my friends as they are looking to buy a property in Croydon....
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“As a landlord I felt the property management this company ......”

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Sep 23,2014
Minithumbup
By: 'Bill'
Sep 23,2014
0 people found
this helpful
As a landlord I felt the property management this company provided gave excellent service. Staff were pleasant easy to deal with....
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“Sasha was very enthusiastic . She went to every effort to ......”

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Sep 23,2014
Minithumbup
By: 'Amanda'
Sep 23,2014
0 people found
this helpful
Sasha was very enthusiastic . She went to every effort to secure the property for me. Negotiating outside of office hours on Saturday and Sunday. Which as an estate agent myself I really appreciated, as we often have to work 24/7!...
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Staff picture Nicola
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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