Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Will is a very nice guy. he has built a ......”

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Oct 29,2014
Minithumbup
By: 'Yilmaz'
Oct 29,2014
0 people found
this helpful
Will is a very nice guy. he has built a great relationship with me and I would now not use any other agent. Great guy, always shows me properties first, which are of good condition. he know exactly what I like and I have recommended ...
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“I had been told by my current landlord, to move ......”

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Oct 29,2014
Minithumbup
By: 'Regina'
Oct 29,2014
0 people found
this helpful
I had been told by my current landlord, to move out, as he was selling which meant we needed somewhere asap. We had left our number with several agents and no luck. Bijal Called me to let me know of a property and straight away, ...
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Okay
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“Choices helped me and my partner find a property. The ......”

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Oct 29,2014
Minithumbup
By: 'J'
Oct 29,2014
0 people found
this helpful
Choices helped me and my partner find a property. The property we initially enquired about was taken but Philip offered us an alternative which we were satisfied with....
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“Will is a very helpful man. He has helped us ......”

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Oct 29,2014
Minithumbup
By: 'Tony'
Oct 29,2014
0 people found
this helpful
Will is a very helpful man. He has helped us on our property search and has made my day easier, by helping me find a place to live. Really appreciate his help....
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“William knew my situation. I had been living in a ......”

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Oct 29,2014
Minithumbup
By: 'V'
Oct 29,2014
0 people found
this helpful
William knew my situation. I had been living in a horrible property, and he helped my find somewhere, a lot better. Work was carried out to make the property better than what we had viewed and I was very please. William has been very helpful ...
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“I met Phillip in the Croydon office and I can ......”

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Oct 28,2014
Minithumbup
By: 'Ziggy'
Oct 28,2014
0 people found
this helpful
I met Phillip in the Croydon office and I can confirm that his customer service and attitude towards getting his tenants moved in to the property was done with great professionals. I acted as a guarantor for my friends who Philip managed to find a ...
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“My experience with some members of choices wasn't great, but ......”

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Oct 28,2014
Minithumbup
By: 'SA'
Oct 28,2014
0 people found
this helpful
My experience with some members of choices wasn't great, but Philip was the only one who acknowledged the type of tenants I was looking for and conducted viewings to my satisfaction. Unfortunately he wasn't able to rent my property for me but showed integrity and ...
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“I am a landlord and acted as a guarantor for ......”

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Oct 28,2014
Minithumbup
By: 'Ziggy'
Oct 28,2014
0 people found
this helpful
I am a landlord and acted as a guarantor for my friends to attain a property through Choices. I dealt with Philip who I met once. I can confirm his attitude and customer service was very professional....
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“I meet Phillip on behalf of my sister. We enquired ......”

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Oct 26,2014
Minithumbup
By: 'Nana'
Oct 26,2014
0 people found
this helpful
I meet Phillip on behalf of my sister. We enquired about a specific 1 bed property, but he explained how that property was gone, but he offered an alternative and expressed how properties on the market go very quickly. We in the end viewed a property ...
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“We had excellent service from Katie at Choices, she was ......”

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Oct 24,2014
Minithumbup
By: 'Cl,'
Oct 24,2014
0 people found
this helpful
We had excellent service from Katie at Choices, she was informative and polite and although my Boyfreind had some trouble with a different member of staff, Katie was very professional, and helpful and we would recommend her to others looking to rent....
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“I was very happy with the service provided to me ......”

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Oct 24,2014
Minithumbup
By: 'Springerc'
Oct 24,2014
0 people found
this helpful
I was very happy with the service provided to me by Michael. He was very polite and extremely helpful in my search for a property. I would definitely recommend him to any friends or family who are property searching in the future!...
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“I was recently looking for a property to rent in ......”

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Oct 24,2014
Minithumbup
By: 'Jacky'
Oct 24,2014
0 people found
this helpful
I was recently looking for a property to rent in the Croydon area and registered with all the local agents. Michael made an effort to keep me informed on the latest properties as he promised when I originally registered and I was very happy and ...
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“I was recently looking for somewhere to rent and was ......”

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Oct 24,2014
Minithumbup
By: 's_nadoo'
Oct 24,2014
0 people found
this helpful
I was recently looking for somewhere to rent and was recommended to choices by a friend. Michael made sure I viewed the properties that suited me until I found the right one. There were a few hiccups along the way but Michael made sure I ...
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“I have found Ria's punctuality and engagement with me as ......”

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Oct 23,2014
Minithumbup
By: 'Krish'
Oct 23,2014
0 people found
this helpful
I have found Ria's punctuality and engagement with me as a buyer very positive. Ria has also demonstrated flexibility in arranging a second viewing with the sellors, which is the much needed reassurance I needed before making the investment....
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Comment on agent fees
As a buyer I was not charged any fee.
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“Becky was brilliant from the start till the end, totally ......”

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Oct 22,2014
Minithumbup
By: 'John'
Oct 22,2014
0 people found
this helpful
Becky was brilliant from the start till the end, totally professional and a real asset to the company Very proactive and very friendly, we were particularly impressed with her initiative to get things moving quickly. All in all, that's a pretty amazing service. Well done ...
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“Sasha has been very patient and understanding with me from ......”

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Oct 22,2014
Minithumbup
By: 'George'
Oct 22,2014
0 people found
this helpful
Sasha has been very patient and understanding with me from the very first time I rang choices to view some properties. When I did not put in an offer for any of the flats that I first showed interest in and viewed, she rang me ...
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“Katie was very helpful from the start to the end ......”

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Oct 22,2014
Minithumbup
By: 'Shraddha'
Oct 22,2014
0 people found
this helpful
Katie was very helpful from the start to the end of the process. She was very honest, transparent and approachable. She clearly loves and enjoys what she does. Even working till late in the evening, she didn't look drained or tired. She had time to ...
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“He was very helpful and friendly in finding me a ......”

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Oct 21,2014
Minithumbup
By: 'ahmet'
Oct 21,2014
0 people found
this helpful
He was very helpful and friendly in finding me a good tenant quickly and with as little stress as possible. I was very happy with the rent that he managed to get me and I would happily use him again and recommend him as well....
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“Thanks Will to find me a place so nice in ......”

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Oct 21,2014
Minithumbup
By: 'Antonio'
Oct 21,2014
0 people found
this helpful
Thanks Will to find me a place so nice in such a short time. I was dealing with some agencys till I find you and you help me in that crazy property time to find my home. Always gratefull for it..........
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Comment on agent fees
The only comment, they deserve that fees for their work. It worth it.
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“Helen and her team were professional, polite, and swift. From ......”

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Oct 20,2014
Minithumbup
Staff profile picture
Helen
By: 'Happy'
Oct 20,2014
2 people found
this helpful
Helen and her team were professional, polite, and swift. From the viewing day all the way up until the tenancy was signed and sealed. They have helped me find a lovely 4 bed property - a lovely home now! Really great service - I would recommend ...
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Comment on agent fees
Fees were reasonable.
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“Sasha was very efficient and helped a lot with the ......”

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Oct 20,2014
Minithumbup
By: 'Sam'
Oct 20,2014
0 people found
this helpful
Sasha was very efficient and helped a lot with the process. A viewing was organised quickly and she was quick to follow up the next day to get feedback. She appreciated that I wanted to move quickly and, given there was due to be several ...
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“We would highly recommend Choices and their Staff, Josie and ......”

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Oct 17,2014
Minithumbup
By: 'Stephen'
Oct 17,2014
0 people found
this helpful
We would highly recommend Choices and their Staff, Josie and Sasha. They have been very helpful from the start, putting as ease, answering our questions and working hard, to sell the house within eight days. Both Sasha and Josie are friendly and warm. Thank you....
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“Agent was proactive in chasing up both sets of solicitors ......”

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Oct 16,2014
Minithumbup
By: 'Tim'
Oct 16,2014
1 people found
this helpful
Agent was proactive in chasing up both sets of solicitors when deadlines were approaching. She was friendly and helpful throughout....
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“I was impressed with the assistance that Will gave me. ......”

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Oct 15,2014
Minithumbup
By: 'Dineo'
Oct 15,2014
0 people found
this helpful
I was impressed with the assistance that Will gave me. I never met him in person but through all telephone conversations we had he was helpful. He explored all the options with me. The only problem was with Katie Rest who was not professional and ...
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“Needed a property asap. We had been look for a ......”

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Oct 14,2014
Minithumbup
By: 'Richard'
Oct 14,2014
0 people found
this helpful
Needed a property asap. We had been look for a while for somewhere to live, but we would always miss out. My partner was pregnant so needed somewhere, that was suitable. Philip gave us a call and found us a property that fitted our requirements. ...
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“I took a one bed property from choices and Will ......”

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Oct 14,2014
Minithumbup
By: 'AHMED'
Oct 14,2014
0 people found
this helpful
I took a one bed property from choices and Will Donker was the agent that handle it ,it was so smooth and easy communication was excellent and displayed high standard of professionalism and looking for two bed now and trust him wholeheartedly to handle it....
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Comment on agent fees
Was reasonable
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“I was helped out greatly by this lady. She helped ......”

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Oct 14,2014
Minithumbup
By: 'Marika'
Oct 14,2014
0 people found
this helpful
I was helped out greatly by this lady. She helped me find a room, Sorted out a few bits and bobs I requested. She helped me through the process of references. I needed the property ASAP, so was very pleased to find out I could ...
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“The service we received from the agent and agency was ......”

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Oct 13,2014
Minithumbup
By: 'C+C'
Oct 13,2014
0 people found
this helpful
The service we received from the agent and agency was excellent. Sasha answered all questions and kept us informed with any relevant information during the process....
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“excellent customer service and readily available when problems arose.Will ......”

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Oct 13,2014
Minithumbup
By: 'elizabeth'
Oct 13,2014
0 people found
this helpful
excellent customer service and readily available when problems arose. Will certainly use them in the future, and recommend to friends...
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“lesley jefferson is a very professional sales lady, you can ......”

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Oct 11,2014
Minithumbup
By: 'martinus'
Oct 11,2014
0 people found
this helpful
lesley jefferson is a very professional sales lady, you can see she try everything to sell my flat. im am very happy with her service thank you...
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Staff picture Nicola
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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