Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Trying to find a property to rent is a very ......”

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Dec 16,2014
Minithumbup
By: 'Mr'
Dec 16,2014
0 people found
this helpful
Trying to find a property to rent is a very stressful time, a fact that is often overlooked by many estate agents who in my opinion, lean toward the landlord and forget just who is paying the bills, not so in the case of choices. ...
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Comment on agent fees
The fees that were charged to us by Choices were comparable with all estate agents in this area.
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“I went to view a property with my partner. Philip ......”

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Dec 16,2014
Minithumbup
By: 'Christy'
Dec 16,2014
0 people found
this helpful
I went to view a property with my partner. Philip was very polite and helpful. He showed us a really lovely property that met our requirements. We didn't take the property because we already put a deposit down on another property elsewhere. Our service from ...
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“I have dealt with Katie Rest from the start of ......”

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Dec 15,2014
Minithumbup
By: 'Ray'
Dec 15,2014
0 people found
this helpful
I have dealt with Katie Rest from the start of our enquiry and she has been very thorough, professional and helpful. She has explained all costs up front and keeps us up to date all the time. Michael also keeps us informed of events and ...
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“I look to buy for overseas investors so trust is ......”

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Dec 15,2014
Minithumbup
By: 'Julie'
Dec 15,2014
0 people found
this helpful
I look to buy for overseas investors so trust is something that I regularly look for within an agent. Sasha is very knowledgeable about the market and the area and ensures that any properties I am sent are great investments. I would highly recommend choices....
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“Sasha's help has been outstanding I advise any one to ......”

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Dec 15,2014
Minithumbup
By: 'Neal'
Dec 15,2014
0 people found
this helpful
Sasha's help has been outstanding I advise any one to speak with her, she is friendly and understood exactly what I was looking for which saved me a lot of time and stress....
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“It was an excellent service, very pleased with our agent, ......”

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Dec 12,2014
Minithumbup
By: 'Kayleigh'
Dec 12,2014
1 people found
this helpful
It was an excellent service, very pleased with our agent, Micheal and the service he provided, very straight forward, quick and whatever questions or concerns we had were dealt with efficiently. We are extremely pleased with our property we now rent and would definitely recommend ...
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“Katie and Michael have ben particularly caring in their professional ......”

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Dec 11,2014
Minithumbup
By: 'Christine'
Dec 11,2014
0 people found
this helpful
Katie and Michael have ben particularly caring in their professional attitude when finding a tenant for my property at Havelock Road, Croydon. It was a very stressful time for me as my previous tenants gave me one months notice a couple of weeks before I ...
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“I was very pleased with the service and with the ......”

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Dec 10,2014
Minithumbup
By: 'Zack'
Dec 10,2014
0 people found
this helpful
I was very pleased with the service and with the agent, very quick and easy, I would defiantly recommend choices and the agent Michael....
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“My property has been managed by Choices, and whenever I ......”

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Dec 10,2014
Minithumbup
By: 'Y'
Dec 10,2014
0 people found
this helpful
My property has been managed by Choices, and whenever I have experienced any kind of problem. Will and Katie have also helped me. They are understanding, empathetic, and will always go the extra mile to help you....
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“Sasha has been great, i would recommend her to family ......”

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Dec 10,2014
Minithumbup
By: 'Shola'
Dec 10,2014
0 people found
this helpful
Sasha has been great, i would recommend her to family and friends. I am Happy with the service provided by Choices....
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Comment on agent fees
Happy with the fees
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“My business partners and I have recently used choices to ......”

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Dec 10,2014
Minithumbup
By: 'Tim'
Dec 10,2014
0 people found
this helpful
My business partners and I have recently used choices to make a purchase they provided a service with no faults, we are working with Sasha who with out a doubt is never without care for our purchase. Thank You....
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“Choices have been a delight to work with but Katie ......”

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Dec 10,2014
Minithumbup
By: 'Charlotte'
Dec 10,2014
0 people found
this helpful
Choices have been a delight to work with but Katie in particular was extremely helpful and professional, she explained all the steps and what we needed to do and why, she helped us find our new two bedroom and sold the flat we were moving ...
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“Happy with services choices and in specific Sasha both were ......”

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Dec 09,2014
Minithumbup
By: 'Avi'
Dec 09,2014
0 people found
this helpful
Happy with services choices and in specific Sasha both were great help and by great communication made the sale complete with speed!...
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Comment on agent fees
Good
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“Choices called me constantly when I was looking to buy ......”

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Dec 09,2014
Minithumbup
By: 'JHolmes'
Dec 09,2014
0 people found
this helpful
Choices called me constantly when I was looking to buy but was always sure that the properties were suitable which saved me so much time the staff were friendly and helped me a great deal....
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“My experience with Choices has been one with ups and ......”

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Dec 09,2014
Minithumbup
By: 'Shane'
Dec 09,2014
0 people found
this helpful
My experience with Choices has been one with ups and downs but since working with Sasha she only worked with the highest level of professionalism and I'm pleased to say that I would recommend them now to others....
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“after walking out of an estate agents really unhappy I ......”

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Dec 08,2014
Minithumbup
By: 'E'
Dec 08,2014
0 people found
this helpful
after walking out of an estate agents really unhappy I walked into choices where I was greeted with a smile and a warm welcome. Will really put my mind at ease at a very stressful time. The service I received was amazing. I will be ...
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“This is by far the best customer service I have ......”

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Dec 08,2014
Minithumbup
By: 'E'
Dec 08,2014
0 people found
this helpful
This is by far the best customer service I have re dived in my 7 years of dealing with estate agents. Will was very efficient and informative. He made me feel at ease and kept informed every step of the move. He is a real asset ...
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“I have found Rebecca very good at finding me and ......”

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Dec 05,2014
Minithumbup
By: 'Mr'
Dec 05,2014
1 people found
this helpful
I have found Rebecca very good at finding me and my son a flat. She always responds very quickly to my questions and is always available for me to speak to...
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“Michael is a competent worker and very humble person. He ......”

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Dec 05,2014
Minithumbup
By: 'Afi'
Dec 05,2014
0 people found
this helpful
Michael is a competent worker and very humble person. He has a great sense of humour and really tried his best to find me a property that fulfilled my requirements. Because of Michael's hard work and dedication I would recommend my friends to use Choices. ...
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“We needed flat very quickly. With choices, we called and ......”

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Dec 05,2014
Minithumbup
By: 'Karim'
Dec 05,2014
0 people found
this helpful
We needed flat very quickly. With choices, we called and found a property. She stayed later to get paperwork signed and helped us move in as quick as possible....
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“Hi ,I am very happy to have Will Donkor lake ......”

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Dec 05,2014
Minithumbup
By: 'II'
Dec 05,2014
0 people found
this helpful
Hi ,I am very happy to have Will Donkor lake my agents ,hi faind me the best place I work with him couple of months end hi really helps,hi is the best and I recommend to all my friends...
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“I FOUND KATIE TO BE EXTREMELY EFFICIENT AND HELPFUL AND ......”

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Dec 05,2014
Minithumbup
By: 'JAQUI'
Dec 05,2014
0 people found
this helpful
I FOUND KATIE TO BE EXTREMELY EFFICIENT AND HELPFUL AND COMPLETELY PROFESSIONAL. THE LANDORD MR ANTHONY SIMPSON ALSO TOLD ME SHE WAS THE BEST AGENT HE HAD EVER USED AND WOULD ONLY BE GIVING ANY BUSINESS HE HAS TO KATIE KATIE WAS PLEASANT POLITE AND ...
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“I have been looking for a flat for a while. ......”

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Dec 05,2014
Minithumbup
By: 'S'
Dec 05,2014
0 people found
this helpful
I have been looking for a flat for a while. I needed a property asap. Bijal was very helpful, with finding me a suitable property, that was of a good size for my family. The area was exactly where i had been looking, which worked ...
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“I must say that Ria has been very proactive and ......”

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Dec 05,2014
Minithumbup
By: 'Allen'
Dec 05,2014
0 people found
this helpful
I must say that Ria has been very proactive and helpful. She will always text or call to let me know about viewings and properties available. I will only deal with her when doing business with Choices Croydon branch Ria keep up the good work ...
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Comment on agent fees
Over all good to deal with as Ria sees that all is sorted without me making the calls
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“The service i received from Will was beyond fantastic. He ......”

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Dec 04,2014
Minithumbup
By: 'Mrs'
Dec 04,2014
0 people found
this helpful
The service i received from Will was beyond fantastic. He really goes beyond for his customers and is always professional. I He is an asset to the company. I will be doing more business with him....
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“Katie and Will have been extremley helpful and professional in ......”

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Dec 04,2014
Minithumbup
By: 'Joel'
Dec 04,2014
0 people found
this helpful
Katie and Will have been extremley helpful and professional in helping me find a new home for my family and myself. Katie is a very efficient "go-to" person and is a true reflection of how the branch operates as we have had the pleasure of ...
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Comment on agent fees
Agent fees were fine but the reference fees I found to be extortionate.
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“Philip acted professionally in dealing with me and my family. ......”

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Dec 03,2014
Minithumbup
By: 'Kingsford'
Dec 03,2014
0 people found
this helpful
Philip acted professionally in dealing with me and my family. I was highly impressed with his drive, determination and he demonstrated wonderful initiative and a positive attitude. His communication skill is superb and he tries harder to provide the needs of his client. He has ...
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“Absolutely delighted and extremely impressed with the service of choices. ......”

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Dec 03,2014
Minithumbup
By: 'Vera'
Dec 03,2014
0 people found
this helpful
Absolutely delighted and extremely impressed with the service of choices. I had the pleasure meeting and dealing with Philip, not only was he extremely professional but also was polite and a great communicator.He really knows his stuff! A lot of estate agents "promises" but ...
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“Choices get the job done fast! Sasha was helpful, polite ......”

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Dec 01,2014
Minithumbup
By: 'BSteel'
Dec 01,2014
0 people found
this helpful
Choices get the job done fast! Sasha was helpful, polite and got on with the job with no hassle something I'm not used to when dealing with estate agents. Good service, thank you....
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“I have worked with Choices before and would do again ......”

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Dec 01,2014
Minithumbup
By: 'John'
Dec 01,2014
0 people found
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I have worked with Choices before and would do again they continue to find me great deals and get the process complete with speed....
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Staff picture Nicola
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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