Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“I would just like to say am really big thank ......”

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Apr 09,2015
Minithumbup
By: 'Mr'
Apr 09,2015
0 people found
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I would just like to say am really big thank you to Ria. She had been a real great help getting throngs finalised on the sale of my property. It was taking longer than expected but she liased with everyone constantly and has made it ...
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“John and Olivia have been fantastic to deal with. I ......”

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Apr 09,2015
Minithumbup
By: 'Hagar'
Apr 09,2015
0 people found
this helpful
John and Olivia have been fantastic to deal with. I use agents all around the UK. As UK Small Developer of the Year and UK Landlord of the Year over the past several years I use a lot of UK agents. Choices and the Croydon ...
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“Out of all the agents I used, it was choices (......”

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Apr 09,2015
Minithumbup
By: 'Toyosi'
Apr 09,2015
0 people found
this helpful
Out of all the agents I used, it was choices (on the two occasions) that found me clients within days of informing them about the availability of the apartment. They gave me a good deal for the service I required from them. I found them ...
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Comment on agent fees
I found it to be ok compared to the fees from other agents
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“Really happy to finally be exchanging on our property tomorrow. ......”

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Apr 09,2015
Minithumbup
By: 'Adrian'
Apr 09,2015
0 people found
this helpful
Really happy to finally be exchanging on our property tomorrow. It's been a bit up and down but we have finally got there thanks to help of a certain young lady Ria. She's been amazing the last 2 weeks and me and my brother are thankful. ...
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“Sasha was helpful and despite me missing out on the ......”

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Apr 09,2015
Minithumbup
By: 'F'
Apr 09,2015
0 people found
this helpful
Sasha was helpful and despite me missing out on the property I wanted for my family at first she always kept me updated on its progress, as soon as their was an issue with the sale she remembered me and called me straight away! I ...
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“I had a phone call from Sasha regarding the property ......”

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Apr 08,2015
Minithumbup
By: 'Kanubhai'
Apr 08,2015
0 people found
this helpful
I had a phone call from Sasha regarding the property been taken on for sale. I was losing hope and faith in estate agent due to previous experience with the previous estate agent I dealt with. After dealing with Sasha I am pleased to say ...
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“Sasha paid attention to what I was looking for making ......”

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Apr 06,2015
Minithumbup
By: 'Steph'
Apr 06,2015
0 people found
this helpful
Sasha paid attention to what I was looking for making the buying process that everyone dreads simple. She is a great person and I advise all to speak to her when looking for your home....
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“Andrew Edewor was very professional regarding oppointments and keeping me ......”

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Apr 02,2015
Minithumbup
By: 'Dean'
Apr 02,2015
0 people found
this helpful
Andrew Edewor was very professional regarding oppointments and keeping me updated on sale of property, if Andrew didn't know the answer he would find out and let me know soon as possible.... Ria Jacobs was very helpful and efficient both Andrew and Ria work well ...
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“Me and Vicky had the pleasure of meeting Ria two ......”

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Apr 02,2015
Minithumbup
By: 'Vicky'
Apr 02,2015
0 people found
this helpful
Me and Vicky had the pleasure of meeting Ria two weeks back now. She took us a property on Merebank Lane which we loved straight away. Ria was persistent, cooperative and always kept us informed. Whilst placing the offer she guided us thought what to ...
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“all the service that I'd received from Micheal was extremely ......”

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Apr 01,2015
Minithumbup
By: 'cleopatra'
Apr 01,2015
0 people found
this helpful
all the service that I'd received from Micheal was extremely professional, he communicated well and explain all the necessary details regards to the property clearly.. both katie and Michael are brilliant agents i will diffenatly recommend choice estate agency....
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“Michael was very easy to work with - and very ......”

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Mar 31,2015
Minithumbup
By: 'Mark'
Mar 31,2015
0 people found
this helpful
Michael was very easy to work with - and very curteous. We went around the property and took all the inventory, it was a very smooth process. I would recommend Michael and Choices....
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“She gave an excellent service starting from the she welcome ......”

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Mar 27,2015
Minithumbup
By: 'Emmanuel'
Mar 27,2015
0 people found
this helpful
She gave an excellent service starting from the she welcome to the office with good smile. Also she professionally handle the referencing for all prospective tenants.Furthermore, the way choice allowed me to use a guarantor due to one adverse credit. Finally, how the viewing ...
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Comment on agent fees
The fees are reasonable compared to other agents.
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“Katie is very fast and friendly and has a can ......”

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Mar 27,2015
Minithumbup
By: 'Rob'
Mar 27,2015
0 people found
this helpful
Katie is very fast and friendly and has a can do approach to things. She has a lot of energy and seems to react quickly despite a few issues with the tennant and the check out process. Good to have someone with energy on the ...
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“I am the landlord of an investment flat in south ......”

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Mar 27,2015
Minithumbup
By: 'Jane'
Mar 27,2015
1 people found
this helpful
I am the landlord of an investment flat in south Croydon. In February my previous tenant gave notice to end his tenancy. I am pleased to say that Michael Harris at Choices was extremely quick and helpful in finding a new tenant for my property. (...
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“The agent is very very good and he understod me ......”

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Mar 26,2015
Minithumbup
By: 'mabel'
Mar 26,2015
0 people found
this helpful
The agent is very very good and he understod me perfet with my house.I need a house wich some things and he found it for me. He helped me so much....
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“Olivia has helped me to sell my property. She got ......”

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Mar 26,2015
Minithumbup
By: 'DianaL'
Mar 26,2015
0 people found
this helpful
Olivia has helped me to sell my property. She got us a very good price and we are happy with the service she has provided. She is a credit to herself and to choices. Will definitely use again....
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Comment on agent fees
Good
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“I was very impressed with the way Michael dealt with ......”

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Mar 26,2015
Minithumbup
By: 'Miss'
Mar 26,2015
0 people found
this helpful
I was very impressed with the way Michael dealt with us. He was very quick and efficient. He was always on the ball with trying to get everything done i.e references, payments. The process has been easy going and he explained everything he was ...
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“Katie pursued us as we were having trouble letting the ......”

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Mar 25,2015
Minithumbup
By: 'George'
Mar 25,2015
0 people found
this helpful
Katie pursued us as we were having trouble letting the property through the other agency. We met her at the flat, she took us through the process and fees. Once we gave her the go ahead she quickly had the property rented out at the ...
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“We were looking for a 3 bed property in croydon for ......”

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Mar 24,2015
Minithumbup
By: 'Shay'
Mar 24,2015
0 people found
this helpful
We were looking for a 3 bed property in croydon for a reasonable price. We booked in a viewing with Bijal. She has veen very helpful from then on. We had a specific date set in mind to move in and she helped set that up....
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“Great Service, Great Staff!! Overall I'm a very happy customer. ......”

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Mar 23,2015
Minithumbup
By: 'Charz'
Mar 23,2015
0 people found
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Great Service, Great Staff!! Overall I'm a very happy customer. Thanks for your help with my purchase. Well done....
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“We have been so impressed by what the team have ......”

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Mar 23,2015
Minithumbup
By: 'jonathan'
Mar 23,2015
0 people found
this helpful
We have been so impressed by what the team have found for us, especially Michael who was upfront and honest. Thanks so much for all your efforts and hard work....
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“Brilliant service from start to finish. Thank you Olivia for ......”

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Mar 20,2015
Minithumbup
By: 'Pgun'
Mar 20,2015
0 people found
this helpful
Brilliant service from start to finish. Thank you Olivia for all your help in finding us our next investment property. I will continue to always use Choices where possible...
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“I found michael very attentive at the time of meeting, ......”

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Mar 20,2015
Minithumbup
By: 'Brenda'
Mar 20,2015
0 people found
this helpful
I found michael very attentive at the time of meeting, He was very informative and listened to all my concerns and requirements....
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“The staff was quite cooperative an tend to go to ......”

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Mar 20,2015
Minithumbup
By: 'Hyder'
Mar 20,2015
0 people found
this helpful
The staff was quite cooperative an tend to go to every possible extend to satisfy customer keeping in mind profitability...
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“I found micheal very attentive at the time of meeting ......”

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Mar 20,2015
Minithumbup
By: 'Brenda'
Mar 20,2015
0 people found
this helpful
I found micheal very attentive at the time of meeting he was very informative and listen to all my concerns and requirements. He was willing to deal with all issues expressed and kept me informed...
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“Katie provided excellent service from the initial valuation right to ......”

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Mar 20,2015
Minithumbup
By: 'Mr'
Mar 20,2015
0 people found
this helpful
Katie provided excellent service from the initial valuation right to the end. She and the rest of the staff were very friendly and easy to deal with. They all kept to their word and were always very efficient. I recommend their service highly and hope ...
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“I have been dealing with Katie in the croydon branch ......”

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Mar 20,2015
Minithumbup
By: 'Naomi'
Mar 20,2015
0 people found
this helpful
I have been dealing with Katie in the croydon branch and found her very helpful and approachable. I have found choices customer service extremely disappointing and very unhelpful I informed Katie of this. She took ownership of the issues I had in the property and ...
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“So happy with Ria. She really made lots of time ......”

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Mar 19,2015
Minithumbup
By: 'Jazmine'
Mar 19,2015
0 people found
this helpful
So happy with Ria. She really made lots of time for me helping me find property. She's such a sweet girl taking me to properties for last two weeks. I felt she went above and beyond for me so a massive madsive thank you darling. ...
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“I have been renting from choices for the last 3 years ......”

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Mar 19,2015
Minithumbup
By: 'hayley'
Mar 19,2015
0 people found
this helpful
I have been renting from choices for the last 3 years and have had nothing but excellent care from all staff but even more so Will. He has helped me find the perfect property for my family and he always goes the extra mile to help. ...
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“This guy is very helpful and he doing great job. ......”

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Mar 19,2015
Minithumbup
By: 'Natalia'
Mar 19,2015
0 people found
this helpful
This guy is very helpful and he doing great job. He was sensational apartment in perfect price. The best agent....
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Staff picture Nicola
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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