Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“I am really delighted with the service provided to me ......”

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Jul 08,2015
Minithumbup
By: 'J'
Jul 08,2015
0 people found
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I am really delighted with the service provided to me by a very helpful and polite young lady Sasha. From the get go she was efficient and its lead to me to finally purchase a property. Thanks so much Sasha, highly recommended Eatate Agent! J ...
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“Steven has been excellent in finding me property. I buy ......”

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Jul 08,2015
Minithumbup
By: 'Rashmi'
Jul 08,2015
0 people found
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Steven has been excellent in finding me property. I buy lots of property and will definitely come back to Steven for any future investment....
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“Will was always very attentive with us.We called for ......”

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Jul 07,2015
Minithumbup
By: 'Vanessa'
Jul 07,2015
0 people found
this helpful
Will was always very attentive with us. We called for him to give the information of the house we're looking for and he found in 2 days. is a very helpful and concerned about their customers. Thank you will....
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“Choices got a really friendly and helpful staff. Stephanie, one ......”

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Jul 05,2015
Minithumbup
By: 'Roshan'
Jul 05,2015
0 people found
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Choices got a really friendly and helpful staff. Stephanie, one of friendly staff who helped me and continued keep in touch regularly during the period of buying property and gave me all the information and explained me everything in detail. I would definitely recommend the ...
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“He is very friendly and informative member of staff. He ......”

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Jul 03,2015
Minithumbup
By: 'Dolly'
Jul 03,2015
0 people found
this helpful
He is very friendly and informative member of staff. He listened and took the time to understand the importance of locating the correct type of tenant for my flat and organised an appointment where I could meet the prospective tenant. He kept me regularly informed ...
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“I am happy that Stephen managed to sell my property ......”

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Jul 02,2015
Minithumbup
By: 'Jason'
Jul 02,2015
0 people found
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I am happy that Stephen managed to sell my property for an additional £16,000 within a week of it going back on the market....
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“Very responsive and dealt with me with excellent customer service. ......”

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Jul 02,2015
Minithumbup
By: 'Sayinthen'
Jul 02,2015
0 people found
this helpful
Very responsive and dealt with me with excellent customer service. I would be keen to work woth Stephen again. They were able to deal with all my queries and were very friendly. But the main thing was the excellent communication....
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“Amazing branch, amazing management and amazing customer service and care. ......”

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Jul 02,2015
Minithumbup
By: 'Alice'
Jul 02,2015
0 people found
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Amazing branch, amazing management and amazing customer service and care. Katie leads an exceptional service and is a great operations an service manager. Thank you Choices for a great experience A +++...
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“Sasha has always been a star! She is so efficient ......”

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Jul 02,2015
Minithumbup
By: 'Paul'
Jul 02,2015
0 people found
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Sasha has always been a star! She is so efficient and I feel like I've known her a life time she definitely knows an investment when she see's one. She will lead a successful life and the oppurtuities in front of her are endless....
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“Sasha has been excellent from the very beginning, very efficient ......”

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Jul 02,2015
Minithumbup
By: 'Mrs'
Jul 02,2015
0 people found
this helpful
Sasha has been excellent from the very beginning, very efficient and helpful. She is certainly an asset to the company, and I would definitely recommend Sasha in Choices to help on any prospective buyers. A real Star! Sasha, well done and thank you! Mrs Y ...
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“My experience with Zoe was very good, she was patient ......”

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Jul 02,2015
Minithumbup
By: 'Ms'
Jul 02,2015
0 people found
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My experience with Zoe was very good, she was patient and understanding, she also displayed professionalism and was able to answer any concerns I had pertaining to the property I proposed to purchase and keeps me informed....
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“I viewed a property with Sasha. She was very professional ......”

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Jul 02,2015
Minithumbup
By: 'Natalie'
Jul 02,2015
0 people found
this helpful
I viewed a property with Sasha. She was very professional and was able to explain how things work if you wish to take the property. She was very knowledgeable and I would recommend Sasha and choices....
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“I am a landlord and recently Shasha achieved an offer ......”

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Jul 02,2015
Minithumbup
By: 'Mr'
Jul 02,2015
0 people found
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I am a landlord and recently Shasha achieved an offer on my property which I accepted? She was very helpful in the negotiations and helped us decide which of the offers we should accept. I would definitely use the company again....
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“The staff in Choices (Croydon) had an understanding of our ......”

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Jul 02,2015
Minithumbup
By: 'Lucie'
Jul 02,2015
0 people found
this helpful
The staff in Choices (Croydon) had an understanding of our requirements and housing needs. On these bases, they have been able to match us with a suitable property. The viewing was swiftly organized and plenty of time allowed by the agent to properly examine the ...
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“Over the years I have found my property search really ......”

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Jul 02,2015
Minithumbup
By: 'Lisa'
Jul 02,2015
0 people found
this helpful
Over the years I have found my property search really difficult but when I approached Choices and explained my situation they were able to help me out. Sasha registered me on their system and within moments was explaining the properties that would be perfect for ...
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“Wiil is a great agent, the first time i had ......”

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Jul 02,2015
Minithumbup
By: 'Aureo'
Jul 02,2015
0 people found
this helpful
Wiil is a great agent, the first time i had the agency proved to be helpful!Keeps calling to ask if we need help, He is the best agent ever!!If you go on like this the prize will be yours every years!!...
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“Choices Croydon has provided an excellent services. Steven has always ......”

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Jun 29,2015
Minithumbup
By: 'Kitty'
Jun 29,2015
1 people found
this helpful
Choices Croydon has provided an excellent services. Steven has always kept me up to date and given advices professionally. I was treated as an individual and they never gave up on you as a potential customer even though you are a small first time buyer. ...
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“Sasha acted very professional and was extremely helpful throughout the ......”

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Jun 29,2015
Minithumbup
By: 'Shane'
Jun 29,2015
0 people found
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Sasha acted very professional and was extremely helpful throughout the whole process. I look forward to working with her again in the future....
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“Katie has given me excellent customer service. She has been ......”

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Jun 25,2015
Minithumbup
By: 'Bernadette'
Jun 25,2015
0 people found
this helpful
Katie has given me excellent customer service. She has been supporting me in finding suitable accommodation for a group of our employees (nurses). She has given me excellent guidance, advice and always responsive to my call. I would definitely recommend her to others. A big ...
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“Stephen has been very proactive throughout the buying process so ......”

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Jun 25,2015
Minithumbup
By: 'Nadia'
Jun 25,2015
0 people found
this helpful
Stephen has been very proactive throughout the buying process so far. Always responding to enquiries promptly and efficiently. I feel he is 'managing' the sale well and keeps me informed of what is going on. He is polite, courteous and professional. An impressive representative for ...
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“Katie has been very pleasant to deal with throughout, she ......”

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Jun 24,2015
Minithumbup
By: 'Asif'
Jun 24,2015
0 people found
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Katie has been very pleasant to deal with throughout, she understood and acted on my requirements with no fuss. I appreciate her being flexible to my requests and finding tenants I'm very happy with. She has also been straightforward and trustworthy which is the most ...
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Comment on agent fees
Just for clarity the VAT inclusive commission percentage should be more upfront with clients. There are cheaper agents but i am satisfied with the service.
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“Having purchased in excess of £150 million pounds worth of property, ......”

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Jun 24,2015
Minithumbup
By: 'Nicholas'
Jun 24,2015
0 people found
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Having purchased in excess of £150 million pounds worth of property, I was incredibly impressed with Zoe Banks. Swift, professional negotiations and dealt with in an extremely professional manner....
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“So far (20 June 2015) I have found Stephanie Wheeler to be ......”

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Jun 21,2015
Minithumbup
By: 'Julian'
Jun 21,2015
0 people found
this helpful
So far (20 June 2015) I have found Stephanie Wheeler to be a proactive and informed service provider. She is alert to the requirements of a property buyer (i.e. me) and likewise, I would have thought, to those of a seller. I am happy to do ...
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“I feel Sasha really cares about my mum in my ......”

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Jun 19,2015
Minithumbup
By: 'Lisa'
Jun 19,2015
0 people found
this helpful
I feel Sasha really cares about my mum in my mums search she struggled to find the right property but Sasha never gave up on her resulting in a home she is now in love with! Sasha I can not Thank You enough....
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“Sasha has been very helpful trying to find me and ......”

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Jun 18,2015
Minithumbup
By: 'Joseph'
Jun 18,2015
0 people found
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Sasha has been very helpful trying to find me and my family a property to rent. She knows my situation and has helped me so much. I haven't found a property just yet but I will definitely stay with choices....
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“I call up today and found the members of staff ......”

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Jun 17,2015
Minithumbup
By: 'Cat'
Jun 17,2015
0 people found
this helpful
I call up today and found the members of staff very helpful. They listened to my circumstances and helped me with what I needed to do. The arranged a viewing for me on that day they were on time and answered questions that I asked. ...
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“I asked Sasha to do the impossible for me when ......”

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Jun 16,2015
Minithumbup
By: 'Mr'
Jun 16,2015
0 people found
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I asked Sasha to do the impossible for me when buying this investment and she was successful, I recognise how much work she had to do for me and am pleased with the outcome!...
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“In my view Zoe is a excellent add on to ......”

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Jun 12,2015
Minithumbup
By: 'Raj'
Jun 12,2015
0 people found
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In my view Zoe is a excellent add on to the staff at Choices Croydon. Friendly approachable and with good communication skills its been a pleasure so far....
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“Very helpful and friendly. Was a great asset to the ......”

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Jun 12,2015
Minithumbup
By: 'Kyle'
Jun 12,2015
0 people found
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Very helpful and friendly. Was a great asset to the team! Thank you Sasha! Will be ringing me her if I need any more help or advice....
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“We have been very impressed with the service we have ......”

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Jun 12,2015
Minithumbup
By: 'J'
Jun 12,2015
0 people found
this helpful
We have been very impressed with the service we have received so far from choices and our agent Sasha. She has been extremely helpful with any questions or queries we have had and she has been great at helping us find the ideal property....
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Staff picture Nicola
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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