100% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ...
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Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Latest Reviews
8th Apr 2022
reviewed by 'SARAH'
29th Dec 2021
reviewed by 'Unhappy Landlord'
6th Nov 2020
reviewed by 'Megan'
8th Jul 2020
reviewed by 'Julie'
25th Jun 2018
reviewed by 'Richard'
27th Mar 2017
reviewed by 'Alex'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £137,500 | £1,300,000 |
| Lettings | 100% | 97% | £600 | £3,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 152 | 4 | 291 | 5 | 1 | 0 | 5 | 0 | 5 | 0 |
Areas covered
- CR5
- CR8
- SM7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 08,2022
Apr 08,2022
0
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Appalling customer service. No one ever gets back to you. Not even their Director when asked to do so. Admin is chaotic with no clear leadership. They placed a convicted pae******* into our property who was then constantly supervised by the council. We were not ...
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Dec 29,2021
Dec 29,2021
2
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Horrendous service from this estate agency. They take ages to arrange repairs and maintenance, and use contractors who are ridiculously overpriced. I was given a quote of £4k to fix remedial works on an EICR from their preferred supplier. This seemed excessive, so I arranged ...
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Nov 06,2020
Nov 06,2020
1
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Kellie was amazing and was so helpful with finding us our perfect family home. Everything we were looking for she found us and was always there to answer any questions we had. She reassured us at all times and guided us 100% throughout the renting process. ...
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Jul 08,2020
Jul 08,2020
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Kellie was very helpful and accommodating throughout the process. I was surprised to realise she was a trainee as she seemed very knowledgeable and professional. I thought she had been in her job for years!
Thanks for everything Kellie...
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Jun 25,2018
Jun 25,2018
0
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Rhiannon was very polite and courteous and a great help. She was knowledgeable and able to solve a particular problem for me very efficiently....
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Comment on agent fees
Very reasonable.
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Mar 27,2017
Mar 27,2017
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George was very professional and efficient in all our dealings. Made the move a very smooth process.I would definitely use the Coulsdon branch again....
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May 17,2016
May 17,2016
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the Coulsdon/Caterham staff have been extremely helpful and friendly over the 5 years that i have been renting from Choices.I hope to stay with Choices when renting in the future....
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Comment on agent fees
Average for the current market
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May 10,2016
May 10,2016
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Very helpful! Really easy to approach and confident. Answered all my questions and made me feel very comfortable. Easy to get hold of!...
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Apr 15,2016
Apr 15,2016
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I found Holly incredibly helpful when I decided to list my property to Rent, she gave me an honest valuation explained the process in full and gave me flexibility. I will be using choices again when I purchase another property to rent....
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Comment on agent fees
High, but good for the service.
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Apr 15,2016
Apr 15,2016
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George has been dealing with my property for the past year now and I don't have a bad word to say about him and the team at choices. Great service, highly recommend him to any landlord....
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Comment on agent fees
Good
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Apr 15,2016
Apr 15,2016
0
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Josh is good, he tell me about property first. I like property and good for me! Thank you Josh you are good!...
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Apr 15,2016
Apr 15,2016
0
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George and the staff at choices have helped me so much. I hate moving and he made everything so easy for me and my wife, always called back and was a truthful man. Nicest and honest estate agent I've dealt with!...
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Comment on agent fees
Fair
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Apr 14,2016
Apr 14,2016
0
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George Hawkins has been excellent in letting my property from start to finish, i really could not have asked more in respect to customer service, communication at all times and professionalism. He personally has overseen this letting and been most helpful and has made sure ...
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Comment on agent fees
The fees are good.
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Apr 14,2016
Apr 14,2016
1
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Jennifer was very helpful and always available to deal with any questions or queries I had.
Brilliant phone manner and more proactive as opposed to reactive.
Was a pleasure to work with from start to end....
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Comment on agent fees
good
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Feb 29,2016
Feb 29,2016
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I was extremely impressed by Katie's friendly and approachable manner. She was very informative and helped me and my partner through our best options from start to finish, helping us find our perfect first family home...
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Good
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Feb 29,2016
Feb 29,2016
0
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Joshua was very helpful in finding the perfect property for me and my girlfriend, he listened to what we wanted and he negotiated with the landlord on the rent and now we have moved in and are very happy!...
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Comment on agent fees
Good
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Feb 28,2016
Feb 28,2016
0
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Katie made the whole process very easy and I trusted her guidance every step of the way. She really went the extra mile for us!...
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Feb 25,2016
Feb 25,2016
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Katie was exceptionally helpful and friendly, making the whole process simple from start to finish. I would recommend to friends most definitely....
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Good
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Feb 23,2016
Feb 23,2016
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Katie is personable and helpful and when she didn't know an answer would find out.
The whole process was reasonably smooth and realtively easy.
Well done Choices, thanks Katie! :)...
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Comment on agent fees
Reasonable enough.
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Feb 03,2016
Feb 03,2016
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Both George and Josh were very nice providing excelled service from updates, emails, arrange viewing and most of all they new what they were doing....
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Good
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Feb 02,2016
Feb 02,2016
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George is very enthusiastic and is always very helpful. He is happy to answer any questions at any time of day. He always returns phone calls and if he does not know the answer he finds out and will ALWAYS calls you back. George is ...
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Comment on agent fees
About riht
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Jan 29,2016
Jan 29,2016
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When i went to choices to find a poperty, Joshua was very helpful and supportive and was also very pleasant. He gave great customer service and made me feel very comfortable with his help....
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Good
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Jan 20,2016
Jan 20,2016
1
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Josh has been extremely helpful in helping us find out new home. He also sorted out a few teething problems once we moved in. I'm very pleased with the service he provided...
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Comment on agent fees
The fees are high but this is the same at all agencies
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Jan 18,2016
Jan 18,2016
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I chose to use choices originally because they seem to let a huge amount of properties in the area. Then I met Tabatha and she confirmed it was the correct choice. They let the property in a fair time scale and I am most happy ...
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Jan 15,2016
Jan 15,2016
1
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Great service, very polite. Does what he says and gets the job done. He's been a great help for my property search,
Liam...
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Good
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Jan 14,2016
Jan 14,2016
0
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Joshua Mitchell was extremely helpful in finding me the perfect property for my situation and very proactive.
He answered all my questions quickly and efficiently. He also had a great friendly comforting voice (which is really reassuring).
Would recommend choices to all of my friends ...
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Good
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Jan 12,2016
Jan 12,2016
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The service that I received from Joshua was outstanding I would highly recommend him to my friends and family. He was very proactive and went out of his way to make sure I got the property....
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Jan 12,2016
Jan 12,2016
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I used choices in coulsdon for the first time last year ,and my first contact was with Joshua , I thought his customer relations was outstanding ,he was always available on phone with any queries Or questions I had (a great help ) and made the whole ...
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Comment on agent fees
This agents fees I found were competitive with other rental companies
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Dec 23,2015
Dec 23,2015
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I contacted Choices Coulsdon for a property to rent; even if that property was not available, Joshua helped me contacting immediately the branch in Sutton, and arranging a viewing for a nearby nice property. Then called to check how the viewing was; so...
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Dec 23,2015
Dec 23,2015
1
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good co for letting George introduced himself and found a tenant very quickly.I would recommend this co to others. George informed me periodically of the viewings and kept me informed at all times Thank You George....
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Comment on agent fees
will comment on this section after 9 months of letting !
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:58 PM 06/01/2016 by allAgents
