98% lettings valuation accuracy
88% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ...
show more
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!
Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.
Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed Safeagent scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Latest Reviews
7th Oct 2024
reviewed by 'Alicia'
21st Oct 2022
reviewed by 'Miss P'
30th Jul 2020
reviewed by 'Andrew'
9th Apr 2020
reviewed by 'Kevin'
27th Sep 2018
reviewed by 'Priyanka'
5th Jun 2018
reviewed by 'André'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 98% | 88% | £350 | £3,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 26 | 0 | 307 | 6 | 0 | 0 | 0 | 0 | 20 | 0 |
Areas covered
- E14
- London
- E1
- Zones 1, 2, 3
- E2
- E3
- SE16
- SE1
- E1W
- E9
- SE8
- EC
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Mar 12,2015
Mar 12,2015
0
people found
this helpful
this helpful
I think that Esme was really helpful and tried her bedt to get us where we wanted to be which we haven't experienced in most other agency we've perviously been with. She was overly helpful and pushed us to get our job done so that ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2015
Mar 05,2015
0
people found
this helpful
this helpful
I decided to go with Choices as they were number 1 on allagents. I found the team at the Central London both professional and dynamic. I initially met with Matthew and I was guided and updated every step of the way. I was truly impressed with ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03,2015
Mar 03,2015
0
people found
this helpful
this helpful
My experience with Esme Hinton was absolutely positive . After explaining to her the values that I was available to pay and the area where I wanted to live , she chose places that fit into my criteria , without sending me on a hunt in the dark. ...
read full review
read full review
Comment on agent fees
My experience with Esme Hinton was absolutely positive . After explaining to her the values ¢â‚¬â€¹¢â‚¬â€¹that I was available to pay and the area where I wanted to live , she chose places that fit into my criteria , without sending me on a hunt in the dark. His knowledge of the market and constant communication ensured a high level of comfort during the process. His patience proved that she was not looking for quick money and she always put my needs ahead of her. Esme will always be my preferred real estate agent I'm pretty satisfied with the service provided by Esme Hinton agent Regards Pedro Cassua
Was this helpful?
Yes
Yes
Feb 27,2015
Feb 27,2015
0
people found
this helpful
this helpful
I found the apartment on a website and after registering my interest was immediately contacted by Esme who was both friendly and engaging. I arranged a viewing and although the apartment wasn't in good condition, I felt that I could trust Esme and choices and ...
read full review
read full review
Comment on agent fees
I thought the fees were reasonable.
Was this helpful?
Yes
Yes
Feb 26,2015
Feb 26,2015
0
people found
this helpful
this helpful
The agent was very friendly and explained everything in detail. She made us feel comfortable and we felt able to trust her and the company. She helped us to make the decision to rent the property with her knowledge and personality without making us feel ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2015
Feb 26,2015
0
people found
this helpful
this helpful
Matthew Hawkins contact me as he had professional tenants for my property. Matthew clearly talked me through the process. I went through each term of the contact and he was able to answer all my questions. I feel confident going with Choices as they certainly ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 20,2015
Feb 20,2015
0
people found
this helpful
this helpful
I had good contact with Esme and she was always helpful. Dealt with my concerns when I was meant to be dealing with someone else. Friendly and made sure I had paperwork as soon as possible....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 18,2015
Feb 18,2015
0
people found
this helpful
this helpful
Esme was one of the few people I had a contact with for renting an room in London. She obviously did her best to handle the paperwork with me. I felt like she was personnally involved in the process, very dynamic too.
A small negative ...
read full review
read full review
Comment on agent fees
The fees are quite high for the service but I guess it's usual. However every fƒÂ©e that come after are really abusive (90‚£ for guarantor, 90‚£ when you leave the room, 250‚£ for ending the contract earlier+you still have to pay the rent if the room doesn't find another tenant...)
Was this helpful?
Yes
Yes
Feb 17,2015
Feb 17,2015
0
people found
this helpful
this helpful
Stephanie was extremely helpful when I was looking for a place in London. I put my details down on the choices website and she got in touch with me to immediately to sort out a viewing.
She was very patient when working around my busy ...
read full review
read full review
Comment on agent fees
I think the agent's fees are fair considering the excellent service provided.
Was this helpful?
Yes
Yes
Feb 17,2015
Feb 17,2015
0
people found
this helpful
this helpful
We have been mostly dealing with Asme and Stephanie who helped us to secure the property and made sure we became tenants and paid right price. I found them very friendly and helpful. Also professional and reliable.
Stephanie was very kind to do a second ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12,2015
Feb 12,2015
0
people found
this helpful
this helpful
After reviewing the property on SpareRoom (and after seeing a lot of inadequate and overpriced properties or missing out on several of the ones I would have liked), I messaged the Choices account with regards to this flat as I was interested to at least ...
read full review
read full review
Comment on agent fees
While I always have a bit of a hard time with the agency fees, I have dealt with some agencies with such high fees it put me off renting properties. This has been acceptable.
Was this helpful?
Yes
Yes
Feb 02,2015
Feb 02,2015
0
people found
this helpful
this helpful
Stephanie has been polite and courteous throughout our dealings, and has followed up requests promptly. Unfortunately, there were some communication issues with our initial appointment which resulted in the appointment not being met on time and due to this, some timing difficulties were had with ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02,2015
Feb 02,2015
0
people found
this helpful
this helpful
Stephanie was great. She's punctual - turned up on time for our appointment and also has a problem solving attitude which is perfect especially when it came down to my references being delayed. The only thing I would suggest that she (and the company) improve ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2015
Jan 29,2015
0
people found
this helpful
this helpful
I contacted Esme about a property that unfortunately had just been taken off the market. She immediately responded with another property that she thought may have been suitable. We ended up letting the suggested property. Esme was professional and prompt with all communication and very ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2015
Jan 29,2015
0
people found
this helpful
this helpful
Stephanie was extremely professional, helpful and courteous through out the entire letting process. She kept me informed but minimised any hassle, a very smooth process and notably a notch above other agents I have used. She achieved a great rent and secured a high calibre ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2015
Jan 29,2015
0
people found
this helpful
this helpful
Esme has been a pleasure to work with and will definitely go to her for any letting requirements, she is very helpful, personable with great market awareness. I recommend her if you need to find property or if you are a landlord....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2015
Jan 27,2015
0
people found
this helpful
this helpful
Helpful, polite, caring team who were accomodating for our needs and answered all issues we were concerned with. Also helped finding flat mates to rent with which was lovely. Have enjoyed dealing with them and will continue to hopefully!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23,2015
Jan 23,2015
0
people found
this helpful
this helpful
Stephanie was very helpful, pleasant to deal with and kept us updated on a regular basis....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 22,2015
Jan 22,2015
0
people found
this helpful
this helpful
Sorting out my contract with Esme was a pleasure. She gave my always good advises and replied within 15 minutes to my emails. I felt very comfortable and secure in make the right decisions about my contract.
Thanks a lot!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2015
Jan 15,2015
0
people found
this helpful
this helpful
Stephanie was very informative. She organised a viewing outside of her normal working hours and was patient as we asked many questions about the property. She then showed us the way back to the station. Overall very polite and professional....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 13,2015
Jan 13,2015
0
people found
this helpful
this helpful
She was great. Had to deal with a few real estate agents while we looked for houses and she was the most helpful by far. Professional and great to deal with....
read full review
read full review
Comment on agent fees
Seem like the going rate.
Was this helpful?
Yes
Yes
Jan 13,2015
Jan 13,2015
0
people found
this helpful
this helpful
We received outstanding service from Esme, she was extremely friendly and helpful. Esme made the stressful process of finding a house very smooth and straightforward.
Thank you Esme....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12,2015
Jan 12,2015
0
people found
this helpful
this helpful
I had a great experience with Choices, Esme Hinton was a great help, especially because we arranged my tenancy from Hungary. She always replied fast and handled my problems with great consideration....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 11,2015
Jan 11,2015
0
people found
this helpful
this helpful
Esme was on time which is a big plus for a lettings agent as they often have lots of viewings in a short period of time, the viewing was also a little difficult for her and she made time for me. She was really positive ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 05,2015
Jan 05,2015
0
people found
this helpful
this helpful
Agent has been very helpful in showing us around twice, out of normal working hours, and supportive in the referencing process for all four of us....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 21,2014
Dec 21,2014
0
people found
this helpful
this helpful
Esme is a star. She helped us no end with our property search and between her and Louise managed to get us a flat that we loved at a price that was within our budget. Her communication is excellent, she listened to what we wanted ...
read full review
read full review
Comment on agent fees
The fees we paid were reasonable in the context of other letting agents we have dealt with.
Was this helpful?
Yes
Yes
Dec 16,2014
Dec 16,2014
0
people found
this helpful
this helpful
Esme has been responsive to all my queries and needs regarding choosing a property to rent. As a first-time buyer, I was unsure of many of the processes. Esme has given me clear and detailed information, enabling me to make my own decisions. She has ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04,2014
Dec 04,2014
0
people found
this helpful
this helpful
Esme was excellent, professional and friendly individual.
I enjoyed working with her and extremely grateful to her in finding a tenant for me....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 28,2014
Nov 28,2014
0
people found
this helpful
this helpful
Esme helped me and my girlfriend to find a new apartment. She was great from the beginning on and helped us more than we could have asked for. She is a friendly and reliable person who cares for her customers!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 28,2014
Nov 28,2014
0
people found
this helpful
this helpful
We couldn't be any happier with the service Esme provided. She was friendly and helpful and answered all our questions within very short time. Especially when trying to find a new home in a new city it is great to have someone who helps you ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 5:04 PM 06/01/2016 by allAgents
