Ely, CB7
4.8/5, 108 reviews
93% recommended
96% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s ... show more Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Cheffins | Property | Land | www.cheffins.co.uk

Latest Reviews

View all Reviews 108
29th Dec 2023
reviewed by 'Jayne and Mark'
“Neave worked very hard on our sale and purchase. She was excellent and went above and beyond....”
26th Nov 2023
reviewed by 'Stefano & Mariangela'
“Cheffins helped us with a sale and purchase. Ellie and Neave went above and beyond to help us. Always very ......”
26th Sep 2023
reviewed by 'Mary'
“Very impressed with the service received from Cheffins who were extremely professional and responsive at all times. They were very ......”
14th Jun 2023
reviewed by 'Disappointing'
“A thoroughly disappointing and Indifferent level of service with poor communication. We were mostly left in the dark....”
17th May 2023
reviewed by 'Catherine'
“Excellent, friendly & professional service from Dan Driver at Cheffins Ely. He helped us find our dream home & helped make the ......”
30th Mar 2023
reviewed by 'peter'
“Always understanding with all the difficulties a hiccup with the billing but sorted Dan had to take extreme hassle from ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: 10:00 - 14:00
Address

Cheffins
25 Market Street
Ely
Cambridgeshire
CB7 4NP
01353 654900

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £177,500 £640,000
Lettings 100% 94% £550 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 14 1 55 4 28 0 1 3
Areas covered
  • CB7
  • CB6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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“A TOP FLIGHT TEAM...”

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Dec 12,2018
Minithumbup
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Howard Pope
By: 'Retired'
Dec 12,2018
0 people found
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Having bought/sold about twelve properties over the years, I knew that selection of the right estate agent was essential for an efficient sale. My wife and I considered four locally aware that each had a particular and different standard of general property in style ...
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Excellent and better than some others in our research locally.
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“Service beyond expectations!...”

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Oct 04,2018
Minithumbup
By: 'James'
Oct 04,2018
0 people found
this helpful
We received a superb service from Cheffins from start to finish and highly recommend their team. Chris Hancock came and valued our property and offered expert advice regards to achieving the very best price for our property. Chris also discussed in great details what Cheffins ...
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Comment on agent fees
Excellent fee considering we achieved a higher price than what other agents had quoted.
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“Cheffins are simply fantastic!...”

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May 30,2018
Minithumbup
By: 'JH'
May 30,2018
0 people found
this helpful
It's hard to measure excellence in words, but Cheffins have gone beyond any expectations we could possibly have had throughout selling and buying a house with them. Our house sale went through relatively quickly thanks to the wonderful advice and honesty we took on board- ...
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Comment on agent fees
With everything they did for us it wasn’t enough.
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“Excellent communication skills, expert inside knowledge and effective sales team...”

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Apr 28,2018
Minithumbup
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Howard Pope
By: 'Mr'
Apr 28,2018
0 people found
this helpful
We have sold three houses with Cheffins since 2008 because we value the team's: * professional, straightforward and friendly (but not familiar) approach * excellent communication skills - invaluable when negotiating with different stakeholders * willingness to really listen and understand their customers' requirements * expert inside knowledge about the ...
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Comment on agent fees
Very fair
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“Not Happy...”

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Apr 17,2018
Minithumbdown
By: 'Honest'
Apr 17,2018
0 people found
this helpful
Let a property for 2 years in which the house was ridden with mould in every room. It was painted over before i became a tenant so was not visible. Numerous phone calls about the issue and i was told to clean it off or open ...
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Comment on agent fees
Not sure what they are being paid for as it takes them an ages to get any issues sorted.
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By: Michaela White
Apr 17, 2018
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We are sorry that you feel that you haven't had a satisfactory service from us. We are following all of the correct protocol regarding the return of your deposit and the matter is being resolved. ...

“Cheffins were incredible from day one marketing our property. Setting ......”

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Mar 09,2018
Minithumbup
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Howard Pope
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Richard
By: 'UEFA81'
Mar 09,2018
0 people found
this helpful
Cheffins were incredible from day one marketing our property. Setting a firm but fair target price they contacted buyers from outside the area in order to reach the price set. Commission was very fair and Howard was always available for a chat whenever we needed ...
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Comment on agent fees
Fair. Headline internet company prices may seem to save you money, but 'Mauve Bricks' would not have achieved the same valuation making it a false economy. I was happy to keep the commission money in the Ely economy too.
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“Cheffins were extremely quick from the point of booking the ......”

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Dec 08,2017
Minithumbup
By: 'Lewis'
Dec 08,2017
0 people found
this helpful
Cheffins were extremely quick from the point of booking the valuation, to having the house on the market. Asking price achieved within a week of the house being listed. Chris has been helpful and consistently communicative throughout the process....
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Comment on agent fees
Agent's fees were the most competitive in the area.
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By: Michaela White
Dec 11, 2017
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Thank you very much for your kind comments, we hope your move went smoothly. ...

“Upon deciding to sell our property we visited Cheffins in ......”

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Oct 08,2017
Minithumbup
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Howard Pope
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Richard
By: 'Shelley'
Oct 08,2017
0 people found
this helpful
Upon deciding to sell our property we visited Cheffins in Ely as they were local agents and not a national company. We were introduced to Howard Pope who came across as very genuine and positive and we decided to have a valuation. We nextmet with ...
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Comment on agent fees
Very reasonable
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By: Michaela White
Oct 09, 2017
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Thank you for your kind comments. We are pleased to have been able to help with what I'm sure was a difficult time for you. Wishing you all the very best in your new home, Cheffins ...

“after an extremely bad experience with another estate agent, not ......”

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Sep 29,2017
Minithumbup
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Howard Pope
By: 'lizz'
Sep 29,2017
0 people found
this helpful
after an extremely bad experience with another estate agent, not Cheffins, i called to see if Chris could help, he was amazing , the whole team have kept me informed at every stage from putting property onto the market , arranging viewings and giving feedback to finally ...
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Comment on agent fees
considering the service the fees are excellent
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By: Michaela White
Sep 29, 2017
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Thank you very much for your kind comments - we are very pleased to have been able to help and make the experience a positive one. ...

“The service we have had from Jo and the rest ......”

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Sep 25,2017
Minithumbup
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Jo
By: 'The'
Sep 25,2017
0 people found
this helpful
The service we have had from Jo and the rest of the rental team at Cheffins has been excellent. Jo is friendly, helpful and informative and has made our first venture into rentals very straight-forward. The photos and presentation of our house were great and ...
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By: Michaela White
Sep 29, 2017
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Thank you very much for your kind feedback and recommendation. We are very pleased to have been able to have made the process simple for you. ...

“From start to finish the service and personal attention to ......”

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Aug 12,2017
Minithumbup
By: 'Golding'
Aug 12,2017
0 people found
this helpful
From start to finish the service and personal attention to detail was excellent. Chris was extremely supportive, he helped us through the whole process even when there were problems with perspective buyers, he kept us in the loop and dealt with the often difficult situation ...
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Comment on agent fees
Worth every penny for the excellent service provided.
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“Everyone we dealt with were professional and understanding throughout and ......”

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May 17,2017
Minithumbup
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Catherine
By: 'Meg'
May 17,2017
0 people found
this helpful
Everyone we dealt with were professional and understanding throughout and pushed things forward on our behalf. They went above and beyond what I expected and were great for advice at every stage of the buying process- as first time buyers, this really helped!...
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By: Michaela White
May 18, 2017
View all comments (1)
Thank you for your kind comments. We are pleased to hear that Cheffins made your first time purchase as simple as possible and wish you every happiness in your new home. ...

“Mark is very knowledgeable. Howard is very helpful and responds ......”

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May 12,2017
Minithumbup
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Howard Pope
By: 'HN'
May 12,2017
0 people found
this helpful
Mark is very knowledgeable. Howard is very helpful and responds very quickly all the way through. Highly recommend this team!...
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“Our experience with Cheffins has been outstandingly good. They were ......”

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May 08,2017
Minithumbup
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Howard Pope
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Richard
By: 'Mark'
May 08,2017
0 people found
this helpful
Our experience with Cheffins has been outstandingly good. They were exceptionally professional from start to finish. The thing we really liked was that they called us after each viewing to give us an assessment of the potential purchaser's reaction which is a complete contrast to ...
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Comment on agent fees
very competitive
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“We were very happy with the way staff handled both ......”

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May 03,2017
Minithumbup
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Howard Pope
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Richard
By: 'Ely'
May 03,2017
0 people found
this helpful
We were very happy with the way staff handled both our sale and our move in Ely. Richard Booth and Howard Pope in particular were very helpful, but all the staff we spoke to were courteous, messages were passed on and calls returned promptly....
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Comment on agent fees
Consistent with other agents in the area.
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“Richard was incredible from the moment I stepped foot into ......”

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Apr 24,2017
Minithumbup
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Richard
By: 'Unknown'
Apr 24,2017
0 people found
this helpful
Richard was incredible from the moment I stepped foot into Cheffins offices day dot. Richard was so impressive with his knowledge and truth be told, taught us a great deal about our area and what to expect. We have worked with Cheffins competitors and from ...
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Comment on agent fees
Not as bad as some of your competitors. Abbots is 1.5%! Dreadful.
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“Richard was very helpful and professional at all times. His ......”

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Apr 03,2017
Minithumbup
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Richard
By: 'CMG'
Apr 03,2017
0 people found
this helpful
Richard was very helpful and professional at all times. His continued communication between the various solicitors involved in our unnecessarily difficult exchange and completion, helped achieve resolution in the end....
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“We made an offer on a house being sold with ......”

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Feb 01,2017
Minithumbdown
By: 'Home'
Feb 01,2017
1 people found
this helpful
We made an offer on a house being sold with Cheffins and it was accepted following much negotiation. Cheffins seemed very on the ball to start with, asking for our mortgage details, proof of funds and solicitors details quickly. The seller of the property had ...
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Comment on agent fees
No comment as never reached this stage.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:24 AM 18/12/2019 by allAgents

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