92% sales valuation accuracy
96% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s ...
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Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Latest Reviews
22nd Nov 2024
reviewed by 'Deborah'
27th Oct 2024
reviewed by 'Alison'
8th Oct 2024
reviewed by 'Natalie'
6th Oct 2024
reviewed by 'Jiayin'
Opening Hours
Address
Cheffins
Clifton House, 1-2 Clifton Road
Cambridge
Cambridgeshire
CB1 7EA
01223 214 214
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 96% | £150,000 | £2,000,000 |
| Lettings | 95% | 96% | £750 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 18 | 1 | 97 | 6 | 57 | 1 | 16 | 2 | 5 | 4 |
Areas covered
- CB1
- cb2
- cb3
- cb4
- cb21
- cb22
- cb23
- cb24
- sg8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Images & Videos
Jun 25,2018
Jun 25,2018
0
people found
this helpful
this helpful
We sold and bought our homes through Cheffins recently and I was very impressed with them. They priced our house sensibly and sold it quickly. They also gave us good advice about the house we were buying. Elizabeth at the Cambridge office was very calm, ...
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Comment on agent fees
Fees seem standard.
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Jun 24,2018
Jun 24,2018
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We were part of a very tricky chain and ended up selling and buying properties marketed by Cheffins. We have nothing but praise for Lucy, who was incredibly patient and communicative thoughout the process. We would wholeheartedly recommend Cheffins to anyone looking to sell their ...
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Comment on agent fees
Good value for money
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Jun 14,2018
Jun 14,2018
0
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Excellent service and conmunication throughout the sale.
Spot on with the valuation (more than another agent suggested)
Nothing but praise for Lucy and all the staff...
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Comment on agent fees
Excellent value, as in less than another agent's special rate!
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May 21,2018
May 21,2018
0
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I had the good fortune of using Lucy Tuck and Lauren King to sell my property. Both are extremely hard working members of staff who kept me regularly up to date during the process, and did everything to help the sales process along,...
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Comment on agent fees
Good
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May 18,2018
May 18,2018
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Very pleased with the way the sale was handled, very efficient, effective and seemed very fair to the prospective buyers as well - would definitely recommend this team - took under two weeks to sell for over asking price. Can't see if Michael Donnelly and ...
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Comment on agent fees
Fees were lower than others and watching them work, felt they definitely earned them!
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May 16,2018
May 16,2018
4
people found
this helpful
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This review is from a Vendor point of view.
Cheffins have a reputation as being aggressive for their clients so we knew purchasing through them wouldn't be a breeze, but we were met by a lot of, what felt like, deliberately obstructive behaviour.
Lauren King ...
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Mar 23,2018
Mar 23,2018
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Very satisfied with Cheffins both in their Letting Service and as Selling residential Service. Would definitely recommend them. Would like to thank Helen Petit and Lucy Tuck for their excellent service....
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Comment on agent fees
Very good
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Dec 20,2017
Dec 20,2017
0
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Christina has been extremely helpful and responsive during the whole process, ensuring that it went as smoothly as possible. We also received god advices during the negotiations from the agency. And good support from Lucy too when Christina was out of the office. Many thanks ...
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Nov 27,2017
Nov 27,2017
1
people found
this helpful
this helpful
The property I was selling was quickly surveyed and a valuation given. The photography of the property was well done and demonstrated its full potential. It was quickly and professionally advertised. Potential buyers were shown around the property and a buyer was soon secured. I ...
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Comment on agent fees
A fair fee was negotiated and fixed at the beginning of the process.
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Nov 24,2017
Nov 24,2017
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We are extremely grateful for all of the help and support that Lauren and Lucy offered during the sale of our property....
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Nov 22,2017
Nov 22,2017
1
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From the initial contact to request a valuation to the handing over of the Keys on exchange I was extremely satisfied with all aspect of the staff at Cheffins. They were very professional in all dealings with us.
We were in sometimes daily contact and ...
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Comment on agent fees
As agreed by us at the commencement of the procedure
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Nov 06,2017
Nov 06,2017
1
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Very pleased with service from Cheffins. Their valuation was spot on, proving that they know the market and thereby generating lots of interest and viewings.
Special mention goes to Lucy who was always available and provided reassurance during the process of selling our property....
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Comment on agent fees
Fair rate.
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Sep 18,2017
Sep 18,2017
0
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Cheffins were instructed to sell our Cambridge house in July 2017. I found the initial market appraisal by Michael to be both honest and accurate, based on sound knowledge and extensive experience of the local area. When the property went to market, I thought that Cheffins ...
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Comment on agent fees
I thought the fees were as expected for the area.
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Sep 15,2017
Sep 15,2017
0
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Fantastic service, very professional, always on time to give viewings, always clear and friendly. Easily the best estate agents in town from a prospective renter's point of view....
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Sep 12,2017
Sep 12,2017
0
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We moved from the United States and started looking at properties to let throughout Cambridgeshire. The first property was a Georgian plantation home that was a bit outside of our budget and likely had a large monthly utility bill that we were not comfortable with. ...
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Comment on agent fees
N/A
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Aug 24,2017
Aug 24,2017
3
people found
this helpful
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Cheffins were our preferred lettings management team. Never again! They do not communicate with you, do not offer advice nor do they want to upset the tenant when the tenant has breached their lease. Absolutely useless team! Angie was difficult to get hold of, constantly ...
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Comment on agent fees
Excessive for the little work they actually do!
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Aug 09,2017
Aug 09,2017
0
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Cheffins sold our house in June 2017 and we were very impressed with the service provided. The house was marketed really well leading to dozens of viewings over the first weekend and week, and a number of offers, which were communicated the same day. Richard Freshwater ...
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Comment on agent fees
The fees were very reasonable and on a sliding scale so if a bigger sale was achieved, we paid a slightly higher percentage
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Jun 27,2017
Jun 27,2017
0
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Cheffins marketed and agreed sales on a development of 6 properties in Great Wilbraham for Logan Homes Limited. Carlie Ford provided a fantastic service on all sales keeping us informed of progress throughout A great job and thank you to all the team involved....
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Comment on agent fees
Very reasonable for the work and effort put in
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Jun 07,2017
Jun 07,2017
0
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Carlie Ford and colleagues Lucy and Claire were very hardworking and supportive throughout the whole process. It was a complicated transaction but thanks to Carlie negotiating further up the chain we were able to complete on our purchase close to the date we had wanted. ...
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Comment on agent fees
Richard Freshwater gave a very confident valuation for our sale and said he would reduce Cheffins' fee if that price wasn't achieved. In the end it was necessary to accept a lower offer but Richard was true to his word and reduced the fee to a very reasonable level.
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“Richard Freshwater advised carefully and considerately on an appropriate marketing ......”
May 02,2017
May 02,2017
0
people found
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Richard Freshwater advised carefully and considerately on an appropriate marketing strategy designed to attract many viewings and to achieve a strong price. Once I had decided to proceed, a top quality brochure was prepared, and viewings quickly followed. Lauren King was excellent in the way ...
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Comment on agent fees
About standard - certainly lower than some competitors. I think Cheffins earned their money!
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Apr 26,2017
Apr 26,2017
4
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Absolutely disgusting service!
DO NOT RENT FROM THESE!!!
Very fast to contact when asking for money, yet try asking for remedial works to be done. TOTAL waste of time, never comply, will leave you in unhealthy conditions, month after month after month!
As per other ...
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Comment on agent fees
Bad
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Mar 28,2017
Mar 28,2017
0
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Since moving my properties over to Cheffins. I am been very impressed with the professionalism and local knowledge of the lettings market within Cambridge. Once my other properties become available I will be without hesitation moving them over to Cheffins....
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Comment on agent fees
Very competitive
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Dec 05,2014
Dec 05,2014
11
people found
this helpful
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Cheffins were employed to sell my house, this they did, however, I did the only viewing and 2 days after the viewing we still had not heard from them. I telephoned and found we had an offer. After this offer was accepted, Cheffins dropped off the ...
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What agent could do to change your mind?
Reply to complaint, reply to emails, explain the bad serviceAttached Filesnbsp;
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Dec 12, 2014
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(1)
We are very sorry to hear you feel this way as we try to offer the highest standard of service to all our clients.
We were pleased to be able to sell your house within 8 days of it going on the market unfortunately, we were not involved in the upward chain and so were not able to advise you.
The team have been in contact regarding your concerns and we hope to be able to resolve these as soon as possible. ...
Oct 16,2013
Oct 16,2013
11
people found
this helpful
this helpful
This branch was absolutely useless. From a extremely beautiful and well-finished house in a perfect location they have managed less than 5 booking in 4 weeks and the people showing the house, we later found out, do not even know many of the features (including an attic ...
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Sep 18,2013
Sep 18,2013
12
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I have rented from many agencys in Cambridge and Cheffins are by far the wosrt i have come across.
When we moved in the house was not cleaned as prommised. After a couple of months things started to go wrong. The house flooded twice due ...
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Sep 22,2012
Sep 22,2012
12
people found
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Easily the worst agents, or indeed perhaps the worst any-sort-of-organisation, I have ever had the misfortune to deal with.
I first encountered Cheffins three weeks ago, when I walked into their central Cambridge office and arranged a viewing for that very afternoon. Following a confirmation ...
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What agent could do to change your mind?
The agent could have changed my mind by: 1) answering phone calls 2) responding to emailed inquiries 3) actually turning up to the pre-arranged house viewingAttached Filesnbsp;
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Apr 04,2012
Apr 04,2012
11
people found
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After living in a terraced house for 8 years during which time we reguarly replaced occupants our existing letting agent sold out to Cheffins. Oh dear. We are now treated like scum rather than the customer. We have found a replacement to minimise the disruption but ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:56 AM 04/03/2020 by allAgents
Awards won by Cheffins, Cambridge CB1 7EA
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2024
Best Estate Agent in CB1
-
2023
Best Estate Agent in Cambridge
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2023
Best Estate Agent in CB1
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2022
Best Estate Agent in CB1
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2024
Best Estate Agent in Cambridge
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2024
Best Letting Agent in CB1
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2023
Best Letting Agent in CB1
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2022
Best Letting Agent in CB1
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2022
Best Estate Agent in Cambridge
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2024
Best Letting Agent in Cambridge
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2023
Best Letting Agent in Cambridge
